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CONTENTS
CHAPTER PAGE
CHAPTER NAME
NO NO
RESEARCH DESIGN
1.1 Introduction
1-12
1.2 statement of problem
1 1.3 Objective of the study
1.4 Scope of the study
1.5 Methodology of the study
1.6 limitations of the study
6 BIBLIOGRAPHY 79-81
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CHAPTER-1
RESEARCH
DESIGN
CHAPTER-1
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RESEARCH DESIGN
1.1 INTRODUCTION :
The principle of cooperation is part and parcel of Indian Culture. We can trace the
co-operation in our ancient Vedas and Upanishads have many Co-operation
occupies an important place in the Indian economy. Perhaps no other country in
the world is the co-operative movement as large and as diverse as it is India. There
is almost no sector left untouched by the co-operative movement.
Agricultural Credit.
Agricultural supplies.
Agricultural Marketing.
Agricultural Processing.
Housing co-operatives.
Industrial co-operatives.
co-operatives.
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Co-operative movement in India is the result of a deliberate policy of the state and
is vigorously pursued through formation of an elaborate governing infrastructure.
The successive Five year plans looked upon the co-operation movement as the
balancing sector between public sector and the private sector.
And the success is evident. Almost 50 percent of the total sugar production in India
is contributed by sugar co-operatives and over 60 percent of the total fertilizer
distribution in the country is handled by the co-operatives. The consumer co-
operatives are slowly becoming the backbone of the public distribution system and
the marketing co-operatives are handling agricultural produce with an astounding
growth rate.
Further there is the Indian Farmers Fertilizer Co-operative LTD (IFFCO), which
has been successful in setting up an effective marketing network in most of the
states for selling modern farming technology instead of fertilizers alone. The
operations of IFFCO are handled through its more than 30,000 member co-
operatives.
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In India we find that the states like Maharashtra and Gujarat are well developed.
Where as the states of Andhra Pradesh, Rajasthan and Karnataka have shown
remarkable progress in the co-operative movement and there is a vast potential for
the development of co-operative in the remaining states.
These society provide most services such as savings and current accounts, safe
deposit lockers, loan or mortgages to private and business customers. For middle
class users, for whom a society is where they can save their money, facilities like
Internet Banking or phone Banking is not very important. Although they are not
better than private society in terms of facilities provided, their interest rates are
definitely competitive. However, unlike private society, the documentation process
is lengthy if not stringent and getting a loan approved quickly is rather difficult.
The criteria for getting a loan from a UCB are less stringent than for a loan from a
commercial society.
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The wheels of industry cannot run without society loans, but society should asset
the conditions of industry or trade or any business enterprises while making loans
to them.
The rate of interest depend on the type of loan, society will classify their
lending of loan in to priority and non priority sectors. For priority sector the society
well charge less interest rate than the non priority sector.
Lending of loans will play a major role in the all-round development of any
Nation. Its importance in the development of the industry cannot be questioned
with help of loans from the society no company can run its business.
The Lending policy of society will determine the Interest rates and the
eligibility criteria for granting loans to the customer. society lend both secured and
unsecured loans.
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Loans & Advance activity is very important in every society, which impacts on the
society profitability, performance and the lending capacity of the society. So it is
essential to study the society credit lending policies and its impacts on society.
The present research was to study the critical study of loans & advances with
references to MASKI BRANCH so far, Banking activities are considered to be the
life blood of the national economy. Without Banking services, trading and
business activities cannot be carried on smoothly. Society are the distributors and
protectors of liquid capital which is of vital significance to a developing country.
Efficient administration of the Banking system helps in the economic growth of the
nation. Banking is useful to trade and commerce. Banking activities are useful to
trade and industry in the following ways.
Money deposited in a society remains safe. Precious articles too can be kept
in the safe custody of society in lockers.
Society provide credit facilities to their customers. Customers with society
accounts also enjoy better credit in the business world.
Society encourage the habit of saving and thrift among people. They
mobilize savings and invest them in productive activities. Thus, they help
in increasing the rate of savings and investment in the country.
Society provide a convenient and safe means of transferring money from one
place to another and facilitate business dealings transactions.
Society collect and realizes bills, cheques, interest and dividend warrants etc.
on behalf of their customers.
Society meet the financial needs of small-scale business units which are
located in economically backward areas.
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Farmers and artisans in rural areas can also avail of society credit for
financing their activities.
Commercial society provide many other services to the general public which
include locker facility, issue of travelers cheques and gift cheques, payment
of insurance premium, etc.
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PRIMARY DATA :
The primary data is collection through has collected through approaching the
official and interacting with the branch manager and staff members. Primary Data
collected by various sources which includes asking direct questions and interview,
group discussion’s. The study is both empirical and descriptive ; the primary data
have been made use of for the analysis.
SECONDARY DATA :
Secondary data collected by SBPSSN Maski branch And the group discussion was
also made to cross-check the collected information, also informal interview with
detailed checklist has been canvassed with community leader, personnel to have
deeper understanding of the problems.
1. Books.
4. By Internet.
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1. The study is based on the data of past three or four years only.
2. The data for study mainly based on a single society.
3. As majority of the customers are employees of the society, they might be
based in giving the information
4. The time period of the research was limited.
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It gives the information about the process of the study, which includes statements of
problem, objectives of the study, limitations of the study, methodology and chapter
scheme.
This chapter includes industry profile and organization used data collection i.e
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This chapter includes data analysis & Interpretation of the collected, which is most
This chapter includes findings & suggestions and conclusion of the study.
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CHAPTER-2
SOCIETY
PROFILE
Chapter-2
SOCIETY PROFILE
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INTRODUCTION :
Karnataka has a special place in the Indian cooperative sector, as it is one of the
first states to have started the movement. We are proud to say that, the first
agricultural credit cooperative society in Karnataka started in a village called
Kanaginahaala, Gadag district, in 1905. In the same year, a consumer cooperative
society also started in Bangalore.
Prior to unification of states present Karnataka was divided into various provinces
such as Hyderabad, Mumbai, Mysore, Madras etc. All provinces had their own
Law relating to cooperative Societies. They are:
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After unification of states in 1956, The Mysore Cooperative Societies Act, 1959
was enacted which applies to whole Mysore State. It came into force from June 1,
1950. Mysore State was renamed as Karnataka in 1973 and the Act was also
renamed as Karnataka State Cooperative Societies Act, 1959.
The state has over 4,000 Primary Agricultural societies and over 10.12 lakh
farmers are benefited from these cooperatives. In Karnataka 100% villages are
covered by cooperative Societies.
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In the first half of the 19th century the East India Company established three
Bank ; the Bank of Bengal in 1809, the Bank of Bombay in 1846 and the Bank of
Madras in 1843. These 3 Bank also known as presidency Bank were independent
units and functioned well. These 3 Bank were amalgamated in 1920 and new Bank,
he imperial Bank of India was established on 27 th January 1921. With the passing
of the State Bank of India Act in 1955 the undertaking of the imperial Bank of
India was taken over by the newly constituted State Bank of India.
The Reserve Bank, which is the central, was created in 1935 by passing
Reserve Bank of India Act 1934. In the wake of the Swedish movement, number of
bank with Indian Management were established in the country namely,
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Punjab National Bank Limited, Canara Bank Ltd., Indian Bank Ltd. On July 19 th
1969, 14 Major Bank of the country were nationalized and in 15 th April 1980, 6
more commercial private sector Bank were also taken over by the government.
Today the commercial Banking system in India may be distinguished into:
1. state Bank of India and it’s associate Bank called the state Bank group
2. 20 Nationalized Bank
3. Regional Rural Bank mainly sponsored by public sector Bank.
Development Bank:
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Co-operative Socity:
The cooperative Movement was started in India in 1904 with the objective of
providing finance to agriculturists for productive purpose at low rates of interest
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and thereby relieving agriculturists from the cheques of the Money lenders. The
co-operative society act of 1912 contribute to the establishment of Central co-
operative society and the state co-operative society provide refinance To primary
credit societies which could not mobilize funds by their own efforts.
The co-operative credit movement made food progress during and after the
1st world of 1914-18 ,but during the great depression of 1929-1933, it received a
serious setback. With the out break of second world war of 1939-45, the co-
operative credit movement made considerable progress once again. Since then, the
progress has been maintained.
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The primary credit societies failed to mobilize enough deposited from their
members for meeting their requirements. They were in need for refinance from
some agency. So the co-operatives societies Act of 1912, provided for the
establishment for the central co-operative Society to provide finance to primary
credit societies.
Every state has a state co-operative Bank at the top of the co-operative
Banking structure. If is known as Apex Bank as it controls and co-ordinates the
working of all co-operative credit institutions in the state. If is found in the state
capital. The table 1.1 shows the co-operative credit structure in the whole state
Karnataka. The funds of the state co-operative Bank consists of share capital,
reserve funds, deposits from members and general public and loans from RBI,
stare Government and commercial Society. However loans and advances from the
RBI constitute a major part of their funds.
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In the case of the second type of the DCC Bank, there is mixed membership
consisting of both primary societies and individual possessing some financial
status as influence, some special business capacity and experience in the field of
co-operative Banking. The presence of some of these individual in the DCC Bank
and thus on their board of management is deemed necessary because the
organization and working of DCC Bank is supposed to be complex.
History of SBPSSN :
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The cooperative society is run under the able leadership of the Chairman Dr.
Shivasharanappa Ithli with support from Vice Chairman Sri Sharnappa Hullur, 9
Board of the Directors, 17 Advisory committee members.
Every branch has independent Advisory committee members. Society having extra
benefits to the customers like RTGS, NEFT, ATM Reward card & e-Stamping.
It’s not only constriction on financial activities, its also involved in other Social
activities like Eye camp, Meditation & cultural program in Ugadi festival, provided
to educational award to the Best student.
VISION:
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MISSION:
Cooperative has set an ambitious target of Rs.200 crores business by the end of
March, 2016.
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Chairman Speech
( Chairman of SBPSSN )
Dear Members,
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BUSINESS GROWTH
The total business of the Cooperative for the year 2014-15 stood at Rs. 120 crores
compared to Rs. 90 crores in the previous year, (registering a growth of 67%). This
comprises of total deposits of the Society Rs. 69.93 crores (a growth of 34.45%
over previous year) and advances of Rs. 50.74 crores (a growth of 32.62% over
previous year).
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STAFF PERFORMANCE
Business per employe Rs. 3.16 lacs compared to Rs. 3.00 lacs previous year
(growth 77%).
RECOVERY (NPA)
The society has made concerted drive for recovery due to which the Cooperative
society gross NPAs stood at just 2.15% of the gross advances and the society
continues to maintain "Zero" Net NPA position.
BRANCH EXPANSION
During the year, the society expanded its reach by opening 1 more Branches and
the present branch network is 5, in future we can extend by 5 more branches.
DIVIDEND
Your Cooperative society has been rewarding the Shareholders with consistent
dividends over the years. Taking into account the present and future growth plans,
the Board of Directors recommended a dividend of 16% for the year 2015-16.
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The newly recruited officers and staff are being groomed and mentored for their
integration with the organizational culture. The Cooperative society training to the
employees during the year for sharpening their skills, updating their knowledge
and competency levels.
AWARDS
I am happy to inform you that the society is the recipient of “BEST CO-
OPERATIVE SOCIETY AWARD-2011” From Shri. H. K Patel
President of Urban Co-operative Society, on the Occasion of “58th
Akhila Bharatha Sahakar Saptaha”-at Sirsi.
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Board of Directors :
Sri Manjunath Bijjal Sri Parshwanath Kolhar Sri Prakash Dhariwal Sri
Pampanna Kodihal Director Director Director
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Director
C E O of SBPSSN MASKI
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o Sub Branches :
LINGASGUR
SIRAGUPPA
KAVITAL
RAICHUR
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Other Services :
RTGS Facility:
Times of Settlement Charge per transaction (Rs.) (including time varying tariff)
From 10:30 AM To 2
Above Rs.2.00 lac to Rs.5.00 lac Above Rs.5.00 lac
PM (Mon-FRI)
From 10:30 AM To 12 30/- + applicable Service Tax 60/- + applicable Service Tax
PM (SAT)
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Facility closed on
society holidays and
Sundays
NEFT:
01 Upto Rs. 2.00 lacs Rs. 30/- per transaction plus service tax
These charges are applicable for all types of transactions including inter society
fund transfers and for transactions originated and payable in India.
e-Stamping Services
Our Lingasugar branch offer e-Stamping services for any denomination starting
from Rs 10/-
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AWARDS :
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Corporate A/c
SAVINGS ACCOUNT :
Features:
Minimum balance (without cheque book) Rs.250/-
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Deposit SCHEMES
Interest Rates on Deposits
S.
Slab/Category Rate of Interest
No.
TERM Deposits
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Deposit SCHEMES
Period ROI
1 TO 2 Years 9.00
2 TO 3 Year 10.00
Term Deposits (Fixed Deposit) - period 6 months For senior citizens Ladies
1% extra ROI)
Recurring Deposits (RDA)
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Small regular monthly savings that grow into a lump sum amount. Suitable to
salaried employees and monthly earners.
Period ROI
1 TO 2 Years 3.00
2 TO 3 Year 4.00
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Corporate Accounts
Current Account can be opened by Individuals / Businessmen / Proprietorship
concerns/ Partnership Firms/ Public or Private Limited Companies.
Features:
Loan Products
Housing Loan
Education Loan
Surety Loan (SLA)
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Mortgage on property
ROI 17% (Up to two lack. 17% & above 2 lack. 16%)
Properties are Land Building & plot
Re-payment period 5 years (Maximum)
Loan sanction on market value 60 to 65%
Pledge Loan
ROI 14%
Maximum Limit 65% on market value
Stock paddy to the pledge
Repayment period 6 months to 1 year
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CHAPTER-3
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THERIOTICAL
BACKGROOUND OF
THE STUDY
CHAPTER-3
THEORETICAL BACKGROUND OF THE STUDY
3.1 INTRODUCTION :
A loan is a type of debt. Like all debt instruments, a loan entails the distribution of
financial assets over time, between the lender and the borrower.
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The loan is generally provided at a cost, referred to as interest on the debt, which
provides an incentives for the lender to engage in the loan. In a legal loan , each of
these obligations and restrictions is enforced by contract, which can also place the
borrower under additional restrictions known as loan covenants. Although this
article focuses on monetary loans in practices any material object might be lend.
The term ‘loan’ refers to the amount borrowed by one person from another. The
amount is in the nature of loan and refers to the sum paid to the borrower. Thus.
from the view point of borrower, it is ‘borrowing’ and from the view point of
society, it is ‘lending’. Loan may be regarded as ‘credit’ granted where the money
is disbursed and its recovery is made on a later date. It is a debt for the borrower.
While granting loans, credit is given for a definite purpose and for a predetermined
period. Interest is charged on the loan at agreed rate and intervals of payment.
‘Advance’ on the other hand, is a ‘credit facility’ granted by the Bank. Banks grant
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advances largely for short-term purposes, such as purchase of goods traded in and
meeting other short-term trading
liabilities. There is a sense of debt in loan, whereas an advance is a facility being
availed of by the borrower. However, like loans, advances are also to be repaid.
Thus a credit facility- repayable in installments over a period is termed as loan
while a credit facility repayable within one year may be known as advances.
However, in the present lesson these two terms are used interchangeably.
(01 ) Loans and advances can be arranged from Banks in keeping with the
flexibility in business operations. Traders, may borrow money for day to day
financial needs availing of the facility of cash credit, Bank overdraft and
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discounting of bills. The amount raised as loan may be repaid within a short period
to suit the convenience of the borrower. Thus business may be run efficiently with
borrowed funds from Banks for financing its working capital
requirements.
(02) Loans and advances are utilized for making payment of current liabilities,
wage and salaries of employees, and also the tax liability of business.
(03) Loans and advances from Banks are found to be ‘economical’ for traders and
businessmen, because Banks charge a reasonable rate of interest on such
loans/advances. For loans from money lenders, the rate of interest charged is very
high. The interest charged by commercial Bank is regulated by the Reserve Bank
of India.
(04) Banks generally do not interfere with the use, management and control of the
borrowed money. But it takes care to ensure that the money lent is used only for
business purposes.
(05) Bank loans and advances are found to be convenient as far as its repayment
is concerned. This facilitates planning for future and timely repayment of loans.
Otherwise business activities would have come to a halt.
People make their funds available to the Banks by depositing their ‘savings’ in
various types of accounts. In other words, Bank funds mainly consist of deposits
from the public, though society may also borrow money from other institutions and
the Reserve Bank of India. Banks, thus mobilize funds through its deposits. On
public deposits the Banks pay interest at and the rate of interest vary according to
the type of deposit. The borrowing rate refers to the rate of interest paid by a Bank
on its deposits.
The rates which the Banks allow depend upon the nature of deposit account and
the period for which the deposit is made with the Bank. No interest is generally
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paid on current account deposits. The rate is relatively lower on savings account
deposits. Higher rates ranging from 6% to 12% per annum are paid on Fixed
deposit accounts according to the period of deposit. Banks also borrow from other
institutions as well as from the Reserve Bank of India. When the Reserve Bank of
India lends money to commercial Banks, the rate of interest it charges for lending
is known as ‘Bank Rate’.
The rate at which commercial Banks make funds available to people is known as
‘Lending-rate’. The lending rates also vary depending upon the nature of loans
and advances. The rates also vary according to the purpose in view. For example if
the loan is sanctioned for the purpose of activities for the development of backward
areas, the rate of interest is relatively lower as against loans and advances for
commercial/business purposes. Similarly for smaller amounts of loan the rate of
interest is higher as compared to larger amounts. Again lending rates for consumer
durables, e.g. loans for purchase of two-wheelers, cars, refrigerators, etc. are
relatively higher than for commercial borrowings.
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However, the Reserve Bank of India from time to time announces changes in the
interest-rate structure to regulate the lending of funds by Banks. Different rates of
interest are prescribed for various categories of advances, such as advances to
agriculture, small scale industries, road transport, etc. Graded rates of interest are
prescribed for backward areas. Lower rate is normally charged from agencies
selling food-grains at fixed price through Govt. approved outlets. Lastly, lower rate
of interest is charged for loans granted to persons belonging to ‘weaker sections of
the society’.
Loan is the amount borrowed from Banks. The nature of borrowing is that the
money is disbursed and recovery is made in instalments. While lending money by
way of loan, credit is given for a definite purpose and for a pre-determined period.
Depending upon the purpose and period of loan, each Bank has its own procedure
for granting loan. However the Bank is at liberty to grant the loan requested or
refuse it depending upon its own cash position and lending policy. There are two
types of loan available from Banks :
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(B) Term Loans : Medium and long term loans are called term loans. Term loans
are granted for more than a year and repayment of such loans is spread over a
longer period. The repayment is generally made in suitable instalments of a fixed
amount. Term loan is required for the purpose of starting a new business activity,
renovation, modernization, expansion/ extension of existing units, purchase of
plant and machinery, purchase of land for setting up of a factory, construction of
factory building or purchase of other immovable assets. These loans are generally
secured against the mortgage of land, plant and machinery, building and the like.
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(II) Cash credit : Cash credit is a flexible system of lending under which the
borrower has the option to withdraw the funds as and when required and to the
extent of his needs. Under this arrangement the Banker specifies a limit of loan for
the customer (known as cash credit limit) up to which the customer is allowed to
draw. The cash credit limit is based on the borrower’s need and as agreed with the
society. Against the limit of cash credit, the borrower is permitted to withdraw as
and when he needs money subject to the limit sanctioned.
(III) Overdraft :
Overdraft facility is more or less similar to ‘cash credit’ facility. Overdraft facility
is the result of an agreement with the Bank by which a current account holder is
allowed to draw over and above the credit balance in his/her account. It is a short-
period facility. This facility is made available to current account holders who
operate their account through cheques. The customer is permitted to withdraw the
amount of overdraft allowed as and when he/she needs it and to repay it through
deposits in the account as and when it is convenient to him/her.
amount withdrawn by the customer. The interest rate on overdraft is higher than is
charged on loan. The following are some of the benefits of cash credits
And overdraft :-
Commercial banks grant loans for different periods-long, short and medium term
for different purposes.
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tangible assets like goods in stock, shares, debentures, etc. The rate of interest
charged on short term loans ranges from 12% to 18% p.a.
CHAPTER-4
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DATA ANALYSIS
&
INTERPRETATION
CHAPTER-4
DATA ANALYSIS & INTERPRETATION
Table 1:
loan
Consumer
6 12%
loan
Educational
8 16%
loan
Vehicle loan 3 6%
Other 2 4%
GRAPH NO : 01
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Present study reveals that majority of the respondents have taken house loans
& personal loans and less respondents prefer consumer, educational and
vehicle loans.
Table 2:
No. of
Loan Amount Responden Percentage (%)
t
20,000-50,000 10 20%
50,000- 1 lack
6 12%
GRAPH NO : 02
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Present Study reveals that 8 % people prefer loan less than 20,000, 20 %
respondents prefer 20,000 to 50,000,12 % prefer more than 1 lack and 60% of the
respondents prefer more than 1 lack.
Table 3:
Preferable term of loan
Term of Loan No. of Percentage(%)
respondent
1 to 3 years 10 20%
GRAPH NO : 03
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Study shows that 64 % respondents take loan for more than 3 years, 20 % take loan
for 1 to 3 years and 12% take loan for the period of less than 1 year.
Table 4:
What prompted the customers to take loan from cooperative society
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Any other 3 6%
GRAPH : 04
Study reveals that 38 % take loan because society provide easy payment,34% take
loans because of less formalities and other respondents take loan because of
reasonable rate of interest, more schemes .
Table : 5
Ranking of the facilities provided by the co-op. society
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Below average 4 8%
GRAPH : 05
Study shows that 60% of the respondent says that facility provided by the society
are average, 32% say that its above average and 8% says that its below average.
Table: 06
Customer’s ranking for service of the society
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Excellent 12 24%
Good 26 52%
Average 12 24%
Poor 1 2%
GRAPH 06
Study shows that 52% of the respondents says that customer service of the society
is good,24% says that it is excellent and another 24 % says its average and only 2
% says its poor.
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Table: 07
Preferable Banks for borrowing facilities
Preferable society in
No. of respondent Percentage (%)
future
GRAPH 07
Study shows that 56 % of the respondents wil prefer loans from co-operative
banks, 30 % from the private banks and 14 % from the public banks.
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SHARE CAPITAL
TABLE NO-08
2011 101.89
2012 111.36
2013 125.19
2014 147.79
2015 184.52
SHARE CAPITAL
200
180
160
140
120 SHARE CAPITAL
100
80
60
40
20
0
2011 2012 2013 2014 2015
DEPOSITS
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TABLE NO 09
YEARS DEPOSITS
2011 2488.88
2012 3697.72
2013 5201.24
2014 6992.58
2015 9226.65
DEPOSITS
10000
9000
8000
7000
6000
DEPOSITS
5000
4000
3000
2000
1000
0
2011 2012 2013 2014 2015
2011 1938.73
2012 2962.46
2013 3826.31
2014 5073.64
2015 6825.38
8000
5000
4000
3000
LOANS AND ADVANCES
2000
1000
0
2011 2012 2013 2014 2015
WORKING CAPITAL
TABLE NO :11
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2011 2764.48
2012 4009.69
2013 5656.76
2014 7586.62
2015 10009.41
10000
8000
WORKING CAPITAL (LACKS)
6000
4000
2000
0
2011 2012 2013 2014 2015
PROFIT
TABLE NO :12
YEARS PROFIT
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2011 55.34
2012 84.15
2013 97.40
2014 124.52
2015 165.10
PROFIT
180
160
140
120
100 PROFIT
80
60
40
20
0
2011 2012 2013 2014 2015
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CHAPTER-5
FINDING
SUGGESTIONS &
CONCLUSION
CHAPTER-5
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5.1 FINDINGS :
1. Majority (32% as per the study) of the respondent were having housing loan
from this society.
2. Most (64% as per the study) of the people prefer to take long term loan which is
more than 3 years.
3. There is a very simple procedure followed by society for loan .
4. Easy repayment and less formalities are the main factors determining
customer‟s selection of loans.
5. Quality of services provided by the staff is satisfactory because society is
catering to a small segment only and the customers are properly dealt with.
6. Customers are satisfied with the mode of repayment of installments.
7. Average time for the processing of loan is less i.e approx 7 days.
5.3 SUGGESTIONS :
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The society should adopt the modern methods of Banking like internet
Banking, credit cards, ATM, etc.
The society should plan to introduce new schemes for attracting new
customers and satisfying the present ones.
The society should plan for expansion of branches.
The society should improve the customer services of the society to a better
extent.
5.4 CONCLUSION :
The above finding and suggestions clearing that the society employees are good in
their work, the society was concentrating equal towards all the loans and advances
are charge in the satisfaction from one person to another person is change.
According to the study it shows that majority of the existing customer are satisfied
with loans and advances of the product of the SBPSSN MASKI and entire
customer are continued chain of membership in area where through transaction of
the government policy is to reducing the rate of interest management of the funds
will be the prime task.
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BIBILIOGRAPHY
BIBILOGRAPHY
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1.BOOKS :
Sadashiv Halasagi
3.
(published by
Financial services Siddalingeshwara
prakashan)
4. B.S.Raman
Banking theory and (United publishers
practice Mangalore)
Library Books
5.
Website :
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ANNEXURIE
ANNEXURIE
QUESTIONNARIE
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Loans & Advances In SBPSSN
Dear sir/Madam
I am student of the, DEVANAMPRIYA ASHOKA G.F.G COLLEGE (U.G & PG) Maski
pursuing M.Com 4th sem during work entitled “loans and advances in SBPSSN
Maski”. Request you to spend your valuable time to answer all these questions,
which will help for our assigned task. All information given by you will be treated
confidential and will be used only for academic purpose. Your response could be
helpful in making this research a success.
Name: Manjunatha
Age : 26
Designation :_________________________________________________
Address:
Maski-584124
Mobile : 9008440070
Email Id : mkm9555@gmail.com
Age :
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Karnataka State Women’s University, Vijayapur.
Loans & Advances In SBPSSN
2. Sex :
A. Male [ √ ] B. Female [ ]
3. Material status :
A. Married [ ] B. Unmarried [√ ]
4. Education :
C. Degree [ √ ] D. Uneducated [ ]
5. Customer profile :
A. Student [ ] B. Employee [ ]
A. Yes [ √] B. No [ ]
C, 1,50,000-2,00,000 [ ] C. 2,00,000-2,50,000 [ ]
A. Loan [ √] B. Savings [ ]
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10. which deposit interest rate should be more satisfied in the SBPSSN
SOCIETY ?
C. R D [ ] D. Fixed deposits [ ]
A. Yes [ √ ] B. No [ ]
13. Service provided by SBPSSN society when compare with other institutions
or Society ?
A. Good [ √ ] B. Adequate [ ]
C. Satisfactory [ ] D. Poor [ ]
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14. whether the customers are satisfied by interest rates charged by society ;
A. Yes [ √ ] B.No [ ]
A. High [ ] B. Moderates [√ ]
C. Low [ ]
16. what are the advantage of open the account in SBPSSN Society ?
A._______________________________________
B._______________________________________
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A._____________________________________________________________
B._____________________________________________________________
THANK YOU
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