County of Jefferson Office of the County Administrator Historic Courthouse 195 Arsenal Street, 2" Floor Watertown, NY 13601-2567 Phone: (515) 785-3075 Fax: (515) 705-5070 PRESS RELEASE CHANGES TO COUNTY OPERATIONS Issued March 18, 2020 Contact: Robert Hagemann, County Administrator 315-785-3075 Effective March 19, 2020 there will be changes to Jefferson County operations. These are a result of response to COVID-19 as we work to protect employees and residents of Jefferson County; and as we meet the requirements of Executive Onder 202.4 to downsize staff by 50%. ‘We continue to be open for business, with changes to specific departments listed below. Thank you to all County staff as we meet this challenge together, and thank you to County residents for your patience in this evolving emergency. Airport (Watertown International) - We are in communication with local, state, and federal officials and, at this time, operations to/from ART remain open and as scheduled. Travelers with concerns should contact their airline or aircraft operator directly for options available to them. Contact information for American Airlines can be found at www.aa.com. To reach the airport staff please dial 315-786-6001 or airport@co,jefferson.ny.us with any questions. Code Enforcement - 7:30 a.m. - 12:00 p.m, and 1:00 p.m. - 4:30 p.m. by appointment only. Walk-ins limited to Tuesday and Thursday from 7:30-12:30. Daily operations will remain available PH: 315-785-5130 or codeenforcement@co.jefferson.ny.us Community Services - office will be open for phone and email only from 8-4. Phone- 315-785-3283 Email- (Behavioral Health) truetten@co.jefferson.ny.us or aruperd@co,jefferson.ny.us . (Early Intervention/Preschool) ljubac@co.jefferson.ny.us Al behavioral health agencies in Jefferson County will continue to provide services as long as possible during this emergency and community members who need assistance should contact their respective agency. Any Jefferson County resident experiencing a crisis should contact the 24 hour Crisis Response line at 315-782-2327 or eall 911. County Clerk - Detailed press release as attached. District Attorney - Hours of operation 8:30-4:30. Contact is (315)785-3053. Ifyou have a question about a traflic ticket please visit our website at co jefferson.ny-us/Departments/DistrictAttomey. Alll other traffic questions may be directed by cemail to traffie@eo.jefferson.ny.us. NO traffic questions will be handled via the phone.Dog Control - by appointment only. Contact: 315-779-5900 countyshelter@co. jefferson.ny.us Emergency Management - Open 8 to 4, Contact 315-786-2654 Human Resources - Open 9 to 5 ALL CIVIL SERVICE EXAMS will be postponed and rescheduled. Notice will be provided on the specific exams and their rescheduled date as the information becomes available. You may still apply for exams online. We can be reached by phone at (315)785-3147 or email ichr@co,jefferson.ny.us All other services will be by appointment only. Insurance - Open 8:30 to 4:30 Contact 315-785-3206. There are not restrictions at this time. Office for the Aging - Open 9 to 5; phone appointments only (no walk-ins) Main Line 315-785- 3191; NY Connects Line 315-785-5081 Please visit the County's website, choose Office For The Aging from the Department dropdown for programs and other information. Additional information can be found on our FaceBook Page: Jefferson County Office for the Aging and NY Connects. Chris Ingersoll - Director cingersoll@co.jefferson.ny.us Louise Haraczka - Deputy Director louiseh@co.jefferson.ny.us Planning Department - Open 9 to 5. Contact 315-785-3144 or mbourcy@co, jefferson.ny.us Probation Department - Open 8:30 to 4:30 by appointment only, including reporting. Contact Information: General Phone: 315-785-3065 Email: probation@co.jefferson.ny.us Public Defender - Open 8:30 a.m. to 4:30 p.m. By appointment only ~ Schedule appointments with attorneys telephonically and anyone who has questions or wishes to contact the office call (315) 785-3152 or email jepubliedefender@co.jefferson.ny.us. Real Property Tax Services - Open 8 to 4. Contact 315-785-3074 or roxanneb@co.jefferson.ny.us Recycling & Waste Management - Open standard hours 7:30 to 3:00 Monday - Friday and 7:30 to 1 Saturday Sheriff: - Civil Department will be available by appointment only, 8am to 4 pm Contact 315 786-2718. Records will also be by appointment only, 8am to 4pm Contact 315 786-2711 Social Services - Child Support Enforcement is not currently seeing customers in person, We will continue to make contact by phone, mail, or email. Please use the website: www newyorkchildsupport.com OR the toll-free customer service line 1-888-208-4485. If you need to apply for SNAP or HEAP you can do so online at www.myhenefits.com If you want to apply for SNAP, Temporary Assistance or HEAP, you can also go to https://otda.ny.gov/programs/applications to print off an application. You can submit the application and/or documentation by:. Fax: at 315-785-3346 + Mail: Jefferson Department of Social Services,250 Arsenal St, Watertown, NY 13601 + Drop box: in the parking lot (make sure to include your name and your worker's name if you have one.) Please call the Jefferson County DSS PRIOR to visiting at 315-785-3229 . Face to face interviews have been waived, when applying for benefits (new or recertified): please provide us with a good contact phone number to conduct a phone interview. ‘Treasurer - Open 9 to 5. Contact 315-785-3055 Veterans Service Agency - Open 9 to 5 Contact 315-785-3086 will not be accepting walk- ins at this time. We will see our Veterans by appointment only. We will still accept dropped off documentation, WorkPlace - Open by appointment only, and computers are for filing unemployment claims. For filing unemployment claims questions Contact 315-782-9252. email address: theworkplace@co.jefferson.ny.us. Sec the county website for detailed instructions on filing unemployment claims. All NYSDOL appointments have been canceled until further notice. All other scheduled appointments, call first to confirm at 315-786-3651Jefferson County Clerk’s Office —_,, Orn Bae 175 Arsenal Street mechs @o.tefferson.ny.ns Watertown, $239 13601 aime &. Thompson Beputy County Clerk thompson @co.jefferson.w.ns DATE: March 18, 2020 FOR IMMEDIATE RELEASE JEFFERSON COUNTY CLERK’S OFFICE CLOSED FOR IN-HOUSE SERVICES ONLY Due to concerns about the coronavirus, Jefferson County Clerk Gizelle J. Meeks has implemented the following policies effective immediately: = All DMV in-house services are suspended until further notice. All local vehicle dealerships may drop off and pick up transactions between the hours of 9:00 - 9:30 am in the county lobby. = All transactions mailed directly to our office at: 175 Arsenal Street, Watertown, NY 13601 = There are 60 various online transactions that can be done at: htt _ny.gov/more-info/all-online-tran: * For questions and concems, contact: (518) 486-9786 or (315) 785- 3023 © All in-house transactions performed by the County Clerk’s office are suspended until further notice. Real Estate transactions will continue to be accepted via E-recording or by mail. Court Transactions will continue to be accepted via E-filing or by mail. Alll other miscellaneous transactions by mail only- please call if you are unsure at (315) 785-3312 Copies and Certified Copies can only be requested by mail. Please contact us to obtain the appropriate fees prior to mailing at: (315) 785-3312 Follow us on Facebook for current updates regarding the closure of our office.