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Dear Reader,
We are grateful for all the positive phone calls we have had from across the South
West, particularly from users of services and their carers, both looking for clarifica-
tion of our future and expressing individual support. It has been much appreciated
by all the staff here.
As with many other areas of the Health Service, the last few months have proved
an uncertain time but the Strategic Health Authority has confirmed that the Devel-
opment Centre will continue until the SHA finishes which is projected for March
2012. We will continue to work around the areas of dementia led by Carrie Mor-
gan, children led by Linda Parker and mental health led by myself since Kate
Schneider’s move to lead mental health policy at the SHA. These headings cover a
broad range of issues but our main focus in each area will be to support the South
West community to deliver the changes they want to bring about in delivering the
Quality, Innovation, Productivity and Prevention (QIPP) programme.
In the meantime, we will continue to produce the newsletter and maintain the web-
site with all of the resources contained within it. Feel free to send us items for in-
clusion.
Paddy Cooney
Director
South West Development Centre
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
SWDC e-Bulletin December 2010
News
The event was well attended and received by delegates from across the South West and
national SHA mental health leads. Speakers included Dr Geraldine Strathdee, Consultant
Psychiatrist, Oxleas NHS Foundation Trust, and Mark Jennings, Director of Health Care
Improvement, The Kings Fund
The presentations from the day are now available on the South West Development Centre’s
website - http://www.swdc.org.uk/en/events/post-event-documentation/quality-innovation-
prevention-and-productivity-in-mental-health/
The ―next steps‖ that were discussed in the final session were summarised as follows:
To build on the forthcoming publication from the King’s Fund and information about a
national QIPP mental health workstream from the National Mental Health Development
Unit and the Department of Health, and lessons from the mental health QIPP
programmes in other regions to refine and refresh the region-wide workstream. This
needs to bring commissioners (both PCT and the emerging GP commissioners),
providers (both NHS and other providers) and service users together and must include
social care as active partners
To link with discussions that have recently commenced about creating a regional
―improvement and innovation network‖ that would help build capacity and capability to
lead QIPP implementation and to support adoption and spread of best practice that
builds on the existing support programmes for QIPP implementation run by the SHA
and NHS Institute
To develop a quality dashboard that reflects the breadth of the QIPP programme and
aligns with the regional and national QIPP Key Performance Indicators and with the
regional self-assessment performance framework for mental health
To identify ―high impact changes‖ in mental health services that are important chal-
lenges in implementing QIPP programmes locally. For each change it would be
possible to bring together staff from round the region to design a ―rapid improvement
event‖ that could be held in several locations around the region
Further events on this theme will hopefully be run in the new year.
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
2
SWDC e-Bulletin December 2010
News
Examples of outstanding leadership in the NHS were recognised recently in the second
annual NHS Leadership Awards, held at St Bartholomew’s Hospital, London.
The Office for National Statistics is developing new measures of national well-being. The
aim is that these new measures will cover the quality of life of people in the UK, environ-
mental and sustainability issues, as well as the economic performance of the country.
People with learning disabilities have seen increasing improvements across the health,
employment and housing sectors, Care Services Minister Paul Burstow announced re-
cently.
A radical plan to go further and faster in tackling today’s causes of premature death and
illness and reduce health inequalities, with a public health service to make it happen, was
unveiled recently by Health Secretary, Andrew Lansley.
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
3
SWDC e-Bulletin December 2010
Blogs
NEWS FLASH
The world of blogging is vast, approaching 2.5 million blogs registered in the UK
(around 375,000 are active at any given time). The vast majority of bloggers are
in the 16 to 65 age range. About 1% of the UK adult population of 37 million are
active bloggers. This translates to around 25,000 active blogs in the SW. A best
estimate is around 2,500 blogs in the SW are written by someone with a mental
health problem, a carer, staff, clinician or allied profession. In any term that is a
large group with a similar interest.
These blogs provide freely offered views, concerns, fears and questions. Unlike
responses to surveys or questionnaires (which are dependent on the relevance
of the questions), these bloggers are discussing what is relevant to their lives. In
A Nutshell Communications (a small mental health group), tracks a number of
these blogs and now has a library of over 10,000 individual posts. This library is
word topic search-able. The mental health view in the SW has never been so
easily available. The old school believed that answers were dependent on
questions. In this new electronic age of blogging and social networking - the
answers are already there - awaiting the questions.
In the past few years national and regional level involvement commitments have
shrunk, leaving some areas with only a patchy level of activity. With spending
cuts likely - involvement is an easy target. Costs can quickly escalate and human
resource implications will now be more keenly felt. Is it time the NHS looked
into virtual involvement?
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
4
SWDC e-Bulletin December 2010
Blogs
that only leaves another 500 in the library for future editions.
bippidee.blogspot.com
blueskiesandgreengrass.wordpress.com
conversationswithmyhead.blogspot.com
mazcarer.blogspot.com
motherofshrek.blogspot.com
wits-endgame.blogspot.com
anti-socialworker.blogspot.com
blogofcrazynurse.blogspot.com
frontierpsychiatrist.co.uk
cbtish.wordpress.com
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
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SWDC e-Bulletin December 2010
Publications
Mycare--challenges-facing-young-carers-of-
parents-with-a-sever-mental-illness
http://www.swdc.org.uk/silo/files/mycare--challenges
-facing-young-carers-of-parents-with-a-sever-mental
-illness.pdf
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
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SWDC e-Bulletin December 2010
Publications
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
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SWDC e-Bulletin December 2010
Publications
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
8
SWDC e-Bulletin December 2010
Publications
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
9
SWDC e-Bulletin December 2010
Publications
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
10
SWDC e-Bulletin December 2010
Publications
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
11
SWDC e-Bulletin December 2010
Publications
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
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SWDC e-Bulletin December 2010
Events
For further information, please telephone: 01803 732542 or visit their website at:
http://www.sharphamtrust.org
24 January 2011
Facilitation Skills
Plymouth, Devonport Guildhall
Some meetings achieve nothing. Others work very well. So what are the secrets of effective meetings?
What can I do as chair, facilitator or participant to help to create an inclusive, productive and enjoyable
meeting? This course presents the thinking behind effective facilitation, including tips on how to promote
inclusion and how to deal with difficult behaviour.
For further information and to book a place please contact Jan at the Zebra Co-operative Email:
jan@zebra.coop or Tel: 01752 395131
26 January 2011
South West Acute Hospital Review
Somerset County Cricket Club, Taunton TA1 1J
NHS South West, in partnership with local commissioners, recently facilitated a peer review of acute hos-
pitals ability to meet the needs of people with a learning disability.
NHS South West has initiated positive action with progress being made to improve the patient experience
and reduce the level of health inequalities experienced by people with a learning disability and their fami-
lies.
The peer review process has established a clear baseline of existing performance and has identified ex-
amples of best practice across the whole of NHS South West.
The peer review process has been a collaborative approach alongside people with learning disabilities,
carers, clinicians, advocates and commissioners.
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
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SWDC e-Bulletin December 2010
Events
7 February 2011
Solution-Focused Communication
Plymouth, Devonport Guildhall
Tired of getting stuck looking at the problem? This two-day course will leave you thinking and working in
a powerful new way. It may change your life.
For further information and to book a place please contact Jan at the Zebra Co-operative Email:
jan@zebra.coop or Tel: 01752 395131
15 February 2011
What is Dementia/Types of Dementia
Whitbourne House, Whitbourne Avenue, Park South, Swindon SN3 2JX
This training session will go through the various symptoms of dementia and the diseases causing it, the
risk factors behind dementia and way to reduce the chances of getting dementia.
The training session is free of charge and coffee will be provided. Please note, however, that there is a
maximum of 30 places available so be sure to book early.
For further information and to book a place, please contact Mark MacNeaney on Tel: 01793 523003 or
Email: mmacneaney@swindon.gov.uk
15 February 2011
Personalisation and Mental Health
The Grand by Thistle, Bristol BS1 2EL
An opportunity to learn from good practice and to use this to move forward in your local area The aims of
this event are to: • Share examples of good practice from a national and regional perspective • Highlight
learning that can help you tackle common obstacles • Celebrate success and reflect on why it’s so impor-
tant to persevere in changing things
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
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SWDC e-Bulletin December 2010
Events
The training session is free of charge and coffee will be provided. Please note, however, that there is a
maximum of 30 places available so be sure to book early.
For further information and to book a place, please contact Mark MacNeaney on Tel: 01793 523003 or
Email: mmacneaney@swindon.gov.uk
28 February 2011
Promoting Equality
Plymouth Devonport Guildhall
Understanding and valuing diversity brings real benefits to communities, organisations and to the society
we live in. Diversity is in everyone’s interests and it is everyone’s duty to challenge and end prejudice and
discriminatory practice.
For further information and to book a place please contact Jan at the Zebra Co-operative Email:
jan@zebra.coop or Tel: 01752 395131
15 March 2011
Dementia Through the Ages
Whitbourne House, Whitbourne Avenue, Park South, Swindon SN3 2JX
Dr Simon Manchip
Dementia through the ages will pick up the different stages of the illnesses and how therapy at each
stage can help. The training session is free of charge and coffee will be provided. Please note, however,
that there is a maximum of 30 places available so be sure to book early.
For further information and to book a place, please contact Mark MacNeaney on Tel: 01793 523003 or
Email: mmacneaney@swindon.gov.uk
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
15
SWDC e-Bulletin December 2010
Events
Medication, Friend or Foe? will be a systematic review of the role of medication in dementia care, the
benefits, risks and where medication has no role and should be avoided. The training session is free of
charge and coffee will be provided. Please note, however, that there is a maximum of 30 places available
so be sure to book early.
For further information and to book a place, please contact Mark MacNeaney on Tel: 01793 523003 or
Email: mmacneaney@swindon.gov.uk
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
16
SWDC e-Bulletin December 2010
Events
National
27 January 2011
LaterLife—Planning for an ageing population
The Barbican, London
With an increasingly ageing population meaning a soaring demand for care services, Paul Burstow, Min-
ister of State for Care Services, has said that the "urgent reform of the social care system is at the top of
our agenda". The Coalition Government has pledged an additional £2 billion for social care in the Com-
prehensive Spending Review, but is this enough? What is the way forward for later life care? In autumn
2010, the Department of Health will publish a vision for social care reform, setting out ambitions for
greater independence and choice for users of social care. The report from the Commission for the Fund-
ing of Care and Support will aim to answer the key question of how health and social care for the elderly
should be paid for. Value for money is, of course, paramount. This will be followed by a social care white
paper in autumn 2011.
10 February 2011
Mental Health Commissioning
Cavendish Conference Centre, London
This one day conference provides an important update on mental health commissioning with a focus on
creating the new GP commissioning landscape. Dr Hugh Griffiths Acting National Director for Mental
Health Department of Health opens the conference with a presentation on commissioning for mental
health outcomes with a focus on the new mental health strategy, due for release later this year.
16 February 2011
GP-Led Commissioning
Cavendish Conference Centre, London
This one day conference will examine what lies ahead for the GP Consortia Commissioning and will
tackle questions such as will GPs be held to account and what happens if they overspend? You will have
the opportunity to hear from various healthcare professionals on topics such as how to involve patients in
GP led commissioning and Patient Reported Outcomes which will become a key element of the NHS out-
comes framework on which commissioning decisions will be based.
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
17
SWDC e-Bulletin December 2010
Events
National
17 February 2011
Safeguarding Vulnerable Adults
Manchester Conference Centre, Manchester
This one day conference is a practical guide to safeguarding Vulnerable Adults with focus on implement-
ing 'No Secrets' and strengthening the safeguarding framework. Delegates will be able to learn from a
variety of speakers on raising the profile of vulnerable people in society, working effectively with the po-
lice, personalisation, risk enablement and self directed support.
7 March 2011
Cognitive Behaviour Therapy Across Cultures: Challenges and Possibilities
The Resource Centre, 356 Holloway Road, London N7 6PA
The Delivering Race Equality Programme (Department of Health 2005) highlighted the need to improve
access to culturally appropriate counselling and psychological therapies, for individuals from Black and
minority ethnic communities. The Improving Access to Psychological Therapies (IAPT) initiative has im-
proved access to counselling and psychological therapies for people suffering from anxiety and depres-
sion from a range of diverse backgrounds including those from BME communities. The third wave new
CBT treatments include Mindfulness Based CBT and Meditation. The latter is prevalent in many cultures
across the world and practised directly or indirectly by several world religions. Having made progress,
there is now a need to consider the extent to which counselling and psychological services are culturally
appropriate and whether they need to be adapted. In the case of CBT, there is robust evidence to show
that CBT is an effective treatment for people suffering from anxiety and depression. The emphasis in
CBT is on the client's social context and that CBT therapists work collaboratively with clients to agree
treatment options. However, CBT is based on Western concepts and illness models. The focus is on the
individual and on treating the individual. For some people, this will be a challenge especially if they view
themselves in the context of their immediate and wider family and / or in the context of their community.
Some critics of CBT argue that by focusing on the individual, the larger familial, community and societal
issues and problems are ignored or left unspoken and unaddressed.
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
18
SWDC e-Bulletin December 2010
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
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SWDC e-Bulletin December 2010
South West Development Centre works with partners across health and social care to improve services, and the
experience of people using services
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