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LEARN HOW TO ACE

THE DMAIC PROCESS


(YOUR FREE CHECKLIST)
DMAIC = Define, Measure, Analyze, Improve, Control

Pronounced (Duh-May-Ick)

The Six Sigma DMAIC methodology is a roadmap for


problem-solving and process improvement, which results in
increased revenue, reduced costs, and enhanced collaboration.

Checklist to Excel at the DMAIC Process


The DMAIC process consists of five interconnected phases.
Check off the essential steps under each of the phases below:

Define Phase:
Define Goals and Customer Requirements

Define your customers and their requirements (CTQs).

Identify the voice of your customers.

Develop problem statement, goals, and benefits.

Define resources.

Define project boundaries.

Develop project plan, milestones, and high


level process map.

Define the process you want to improve.

Measure Phase:
Measure the Performance of the
Process Involved

Develop a data collection plan.

Collect data that is accurate and reliable.

Identify defects, opportunities, units, and metrics.

Develop process maps of appropriate areas.

Determine process capability.

Analyze Phase:
Analyze and Identify Root Causes
of Defects
Evaluate both the data collected and the process
involved.

Define performance objectives.

Identify gaps between current performance and goals.

Determine root causes of the problem.

Discover and prioritize improvement opportunities.

Improve Phase:
Improve the Process by Eliminating
Defects

Perform Design of Experiments.

Leverage technology to find innovative solutions.

Develop process maps based on different solutions.

Assess failure modes of potential solutions.

Re-evaluate potential solutions.

Identify and implement the best solution.

Control Phase:
Control Future Process Performance

Sustain process improvement.

Develop, document, and implement a monitoring system.

Determine process capability.

Verify benefits, cost savings, and profit growth.

Expand the improved process throughout organization.

The power of the Six Sigma DMAIC methodology lies in the


structured step-by-step process we’ve discussed above.

www.isixsigma.com

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