How It Works?

How do I sell my bike on LepasKunci website?

Appointment

1. Submit your bike detail and contact detail on our website for our Customer Service
team to call you or book an appointment through the system.

Inspection
1. Turned up for the appointment with documents:
a. Registration card/VOC
b. Spare keys (if any)
c. Approved Permit (AP) (for imported, reconditioned bike)*
d. Hire Purchase Settlement (HP) – Aeon Credit, Company Loan
(for cash with outstanding loan amount)
e. Vehicle Invoice (for cash purchase)
f. Third party authorization letter (for bike under different name)
2. Inspection appointment shall not take longer than 10-20 minutes. One of our
experienced auto inspectors will conduct a thorough 50-point inspection of your bike,
which includes a short road test. The road drive helps us to determine the realistic
value of your bike. Photos will also be taken for record and reporting purposes.
3. We will quote an offer price* and you may accept or opt for bidding**.
*Only applicable for selected bike make and models.
**We will schedule your bike for bidding at the latest available slots.

Selling Process
Selling to LepasKunci – Provided all documentation is complete and you agreed to
hand over the vehicle with the same day, all ownership transfer and payment will be
completed within the same day. You will be given maximum 3 days to hand over the
bike and documentation to us.

Bidding Platform
Your bike will bid by 5,000+ registered used bike dealer. In the event your bike is
bided, you will have 24 hours to accept or reject the bid. If you accept, you will be
given 3 days to complete the documentation and hand over the bike to us.
If your bike doesn't receive any bids from dealers, you will have 2 more times to put
your bike on bidding platform or
opt to accept quoted offer price by LepasKunci (if any). The subsequent starting bid
price (for the 1st and 2nd rebidding) will be a 10% diminished value based on the
previous starting bid price per session.

What is the process of the inspection appointment?

Give your inspector-in-charge a call when you arrive for your inspection. The whole appointment shall not take
longer than 20 minutes. One of our certified and professional inspectors will conduct a thorough 50-point
inspection of your bike, which includes a short road test. The road drive helps us to determine the realistic value
of your bike. Photos will also be taken for record and reporting purposes.
We will offer you a price to buy your bike on the spot. If our offer appeals to you and you agree to sell to us, we
will complete all the necessary paperwork for the sale and pay you via online transfer within 24 hours. Should
you decide to try for online bidding, we'll schedule your bike up for a 3hour bidding* amongst our Verified Used
Bike Dealers network - of which the reserve price will be discussed and agreed upon between LepasKunci and
 yourself prior to the live bidding session.
Effective 1st July 2020, LepasKunci will have 1 Bidding Sessions: 5pm to 8pm from Mondays to Saturdays.
 
How can you view your bids?
You will receive an email or SMS to view your live bidding for your bike. Here are the
steps:

1. Click on the link sent to you and enter your email as the username.
2. Proceed to setting up your own password (It requires at least 8 characters, with 1
capital letter, 1 numeric and symbol each).
3. Log in successfully to view the bid.

What happens when my bike does not receive any bids?

You have 2 options:

(a)  Accept our initial offer within 2 days from the inspection date.
(b) If your car did not receive any bids from the first session from 5pm to 8pm, it will be automatically
scheduled for the next following day bidding session.  The subsequent starting bid price will be a 10%
diminished value based on the previous starting bid price per session. Should there be no bids after the
2nd attempt and you would still want to proceed with a sale, we recommend contacting the inspector in
charge. Please note that our offered price may differ depending on the situation.
 
What happens after i agree to sell my bike?
You will need to release the bike to us within 2 days from the day you agreed to
accept our offer or bid price. Our staff will contact you to arrange for:
 

 collection of original registration card (RC) or original vehicle ownership

certificate (VOC)
 ownership transfer with thumbprint
 approved permit (AP) - Form 1, Form 8, Form 69 for reconditioned vehicle
only
 cash invoice

 
If we have not received any of these documents, we will hold 30% of the selling price
as collateral pending completion.

What do I need to prepare for ownership transfer?

We will handle all the required paperwork, remaining loan settlements with the bank/credit
company and the final payment will be made directly to your bank account via online
transfer. We will require the following documents for ownership transfer.

· NRIC (or passport for non-Malaysians)

· Bike registration card
· Spare keys (if any)
· Outstanding hire purchase loan statement (if any)
· Approved Permit (AP) (for reconditioned bikes only)
 What if my bike registration card is with the bank/credit company? 
If you were to attend the inspection without the bike grant, you'll have to send a
photocopy to the inspector in charge after the inspection if you want to proceed with
bidding/transaction.

What if my road tax expired? 

If the road tax has expired for more than 1 year, you will have to renew first, or else we do
not take in the car for inspection. Also, for road safety reasons, we do not want you to get in
trouble with the authorities when you drive on the road without a valid road tax.

Pricing and Costs

Fees and charges apply if you are selling a company registered bike.
Contact us at info@lepaskunci.com.my if you're selling company registered bike(s).

Are there any charges/fee if I put up my vehicle for bidding?

Yes, effective 1st July 2020, LepasKunci will charge RM50 handling fee for vehicles that will be
put up on our Nationwide Bidding Platform. 
  
If you accept the offer from the Inspector, there NO are fees/charges, it is free of charge.

Is there a rejection fee/penalty if I decline the bidding offer?

Yes, effective 1st July 2020, there is a rejection fee of RM100. This only applies if
you reject the bidding offer or cancel the transaction.
But not to worry, as a starting promotion (From 1st July - 31st December 2020),
we are waiving all rejection fees.

How do you calculate the price for my bike?

Our experience in buying in used bike as well as our comprehensive market
knowledge & data mining allow us to build a proprietary tool to evaluate bikes
realistically.
Our on-site assessment by our skilled professionals allows us to give you a realistic
and fair offer. We guarantee to buy any bike we evaluate - so in case you choose to
accept our offer, you can immediately sell your bike to us and the entire process is
managed by us.
If you choose to put your bike up for bidding, we'll set a reserve price (which is
communicated and agreeable by you prior to bidding) and schedule your car up for
3h bidding.

What if my outstanding finance is higher than the bike value?

There are two ways to go about this:

 If the outstanding finance is higher than our offered price, we will still offer to
buy your bike. You can pay the shortfall by cash or cheque to the bank. 
 If the outstanding finance is lower than our offered price, we'll settle the
amount with the bank and pay you the balance via online transfer.
 Do you buy bikes owned by non-Malaysian citizens?
 Yes we do. However, the process differs from LepasKunci’s standard procedures.
 Due to the recent policy changes by the JPJ (Road and Transport Department of Malaysia),
non-Malaysian car owners are first required to clear any outstanding loans with the bank
and provide a Puspakom B5 report before the vehicle goes into LepasKunci’s bidding
platform.
 The following process of ownership transfer also must be carried out at JPJ’s centre, where
the customer’s biometric fingerprint will be officially recorded before final payment is made.

Do you buy bikes registered under Police or Army ID?

 Yes we do. The operating process for this follows our standard procedures. However, owners
with vehicles registered under Police or Army ID are required to update their ID to the
standard 12-digit NRIC number before proceeding.
 Do you buy bikes that are registered outside Malaysia?
 At the moment, we only buy bikes registered in Malaysia, except Labuan & Langkawi.

Can I sell a bike on behalf of a family member or friend?

 No.  You are only able to bring the bike for inspection at our office without the owner being
present; however, we will require the owner to be present for ownership transfer (since
thumbprint is involved) during transaction.

Can I sell a bike on behalf of a company?

 Yes. We need you to bring along the following:

- A form of photo identification for the person bringing the car.

- Letter signed from the company director giving authorisation for that person to sell on their
behalf.
- Company account details e.g. company bank statement.
- One form of identification for the business address.
- Both sets of bike keys if available.
- All service history if available.

Further documentation may be required depending on the scenario, so it is advisable to

contact us directly at info@lepaskunci.com.my if you're selling a company registered bike. A
separate team
will be assigned to handle your case and inspection will be done at your premise instead.

**Note that fees and charges may apply if you're selling a company registered vehicle.

Can I sell my bike with police compound?

 Yes can. You need settle all offence compound before transfer
ownership.