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Season 2019-20

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Insert Club Name Here

Surf Life Saving New Zealand Pelorus Trust Sports House, 93 Hutt Park Road, Seaview, Lower Hutt, Wellington 5010
PO Box 39129, Wellington Mail Centre, Lower Hutt 5045. www.surflifesaving.org.nz
Patrol Operations Manual

Contents
8.0 SLSNZ SEARCH AND RESCUE OPERATIONS OVERVIEW.................................................4
8.1 CALLOUT SQUAD ACTIVATION...................................................................................5
8.2 CALLOUT SQUAD KEY CONTACTS...............................................................................5
8.3 CALLOUT SQUAD MEMBERS (SURF LIFEGUARDS).........................................................5
8.4 CLUB CALLOUT SQUAD MEMBERS (PATROL SUPPORT)..................................................6
8.5 CALLOUT SQUAD MEMBERS TRAINING LOGS...............................................................7
9.1 CALLOUT RESPONSE AREA MAP..................................................................................8
9.2 ESTIMATED RESPONSE TIMES....................................................................................9
10.0 SLSNZ SAR RISK MANAGEMENT PROCEDURES...........................................................10
10.1 SLSNZ SAR RISK MANAGEMENT MATRIX TOOL...........................................................10
10.2 SPECIFIC HAZARDS RELATING TO CALL-OUT.............................................................13
10.3 SLSNZ INCIDENT AND INJURY NOTIFICATION FLOW CHART........................................14
11.0 EQUIPMENT............................................................................................................15
11.1 MINIMUM EQUIPMENT FOR CALL-OUT.......................................................................15
11.2 OFFSHORE INCIDENTS - MINIMUM EQUIPMENT..........................................................15
11.3 NIGHT OPERATIONS - MINIMUM EQUIPMENT.............................................................16
11.4 PERSONAL PROTECTIVE EQUIPMENT.........................................................................16
12.0 GENERAL OPERATING PROCEDURES FOR CALLOUT & SEARCH AND RESCUE..................17
12.1 SLSNZ EMERGENCY SQUAD ACTIVATION READINESS PROCEDURES.............................18
12.2 NEW ZEALAND COORDINATED INCIDENT MANAGEMENT SYSTEM (CIMS)......................19
12.3 EMERGENCY SERVICES LIAISON (ISBAR)...................................................................20
12.4 BRIEFING TEAMS ON THE RESPONSE TO AN INCIDENT (SMEAC)..................................20
12.5 LAND-BASED SAR - STANDARD OPERATING PROCEDURE............................................21
12.6 INSHORE MARINE SAR - STANDARD OPERATING PROCEDURE......................................23
12.7 OFFSHORE MARINE SAR - STANDARD OPERATING PROCEDURE....................................26
12.8 NIGHT OPERATIONS - STANDARD OPERATION PROCEDURE.........................................28
12.9 RESPONDING TO INCIDENTS IN PRIVATE MOTOR VEHICLES........................................30
12.10 SLSNZ MEDIA GUIDELINES & TIPS............................................................................30
APPENDICES....................................................................................................................32
APPENDIX 1 POLICY REGISTER POM SECTION C 2019-20 SEASON....................................32
APPENDIX 2 SEARCH AND RESCUE COORDINATOR POSITION DESCRIPTION......................34

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8.0 SLSNZ SEARCH AND RESCUE OPERATIONS OVERVIEW

As well as patrolling New Zealand beaches, clubs and callout squads support the emergency
services in various other ways.
It is important that club members and external agencies understand how, where and when
SLSNZ can assist them. For incidents that occur during patrolling hours, surf lifeguards are still
responsible for the flagged area.

SLSNZ operates in the inshore coastal environment and other inland waterways (e.g. Lakes,
rivers, harbours). Offshore and night operations have an increased risk, and therefore require
added safety measures to be taken. Surf lifeguards also work in remote locations, on-land, and at
special events and incidents in either an emergency-response, standby, community education or
public relations capacity.

Responding to incidents after-hours or out-of-season is additional to SLSNZs lifeguard services,


and is only provided on an “as available” basis.

CLUB AND CENTRALISED CALLOUT SQUADS


Accreditation is required annually and achieved by submitting a POM-B. The POM-B must list the
names, contact numbers, qualifications, availability of callout squad members and detail any
location-specific standard operating procedures (SOPs). Patrol support members who can help
with call-out should be listed, but clearly identified as support personnel only.

The minimum age for surf lifeguards attached to callout squads is 18 years. Callout Squads must
ensure a senior lifeguard aged 18 or over is present (or available by cell phone/radio) to give
advice and operational support during an incident.

RIGHT TO REFUSE TASKING


Surf lifeguards have the right to refuse tasking if they are concerned about safety, they do not
have the capacity to respond, or if they are in any doubt about their ability to carry out the task.

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8.1 CALLOUT SQUAD ACTIVATION

<INSERT CLUB NAME> Callout Squad is activated by < INSERT DESCRIPTION OF ACTIVATION
PROCESS e.g. TXT/PAGE FROM LOCAL SAR COORDINATOR>. In the event of this system failing
<e.g. RADIO NETWORK DOWN>, the backup activation system is <INSERT DESCRIPTION OF
BACKUP ACTIVATION SYSTEM>.

8.2 CALLOUT SQUAD KEY CONTACTS

Club Position Name Cell Phone Alternative Ph.


Callout Squad Coordinator
Callout Squad Equipment Officer
Club Captain
Regional Lifesaving Manager
Local Police SAR Coordinator
Regional SLS Duty Officer
CRITICAL INCIDENT STRESS 0705742016 ext.
Allan Mundy 0272452660
DEBRIEFING (CISD) 708
Delete/add roles that are applicable to your club/service

8.3 CALLOUT SQUAD MEMBERS (SURF LIFEGUARDS)

Our Clubhouse Phone Number (Patrol Room): <INSERT NUMBER HERE>


Callout Squad Phone Number (Mobile/Pager): <INSERT NUMBER HERE>
Availability?
Next of
Club All Day
Kin Phone Phone
Name Key? After- Cell Phone
Name (day) (night)
(y/n) hrs/weeken
Number
ds
James Smith Bob Mon-Fri after
021 123 (09) 123
(EXAMPLE 0123345 3pm and (09) 123 4567
456 4567
ONLY) 654 weekends

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8.4 CLUB CALLOUT SQUAD MEMBERS (PATROL SUPPORT)

Prerequisites
For patrol and callout operations, the Patrol Support Lifeguard must pass the entire theoretical
component of the Surf Lifeguard Award SLA. By achieving these prerequisites, this provides the
candidate basic terminology required for effective communication and understanding of standard
operating procedures that are essential for Search and Rescue.

Callout or After-Hours Emergencies

Patrol support members can help with opening clubhouses, getting equipment ready, operating
radios and provide essential local knowledge. During out-of-season or after-hours emergencies,
their inclusion in Callout Squads is strongly recommended.

Availability?
I.e. all day, Phone
Name Role Cell Phone Phone (day)
after hour, (night)
weekends
Open IRB
James Smith shed,
All day. (09) 123
(EXAMPLE prepare 021 321 654 (09) 123 4567
Mon-Sun 4567
ONLY) radios and
callout kit

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8.5 CALLOUT SQUAD MEMBERS TRAINING LOGS

SAR Squad Training LOG

Operator or IRB
Refreshed PSLGSLGA

InductionAnnual
First Level 1

First Level 2
400m Swim

2 or 4CIMS

Training 2

Training 4

Training 5
Training 1

Training 3

Training 6
Advanced Life Guard

PHEC
Time
National Lifeguard School
Name

date

James Smith
1/6/16 6.m55s Y Y Y OP 4 NLGS Y
(EXAMPLE ONLY)

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9.1 CALLOUT RESPONSE AREA MAP

<Insert satellite map or local area map here. In most cases, this will be a bigger area than your
club patrol map. To do this, copy the image file from another document, highlight this text, click
the right button on your mouse and select ‘paste’ from the menu. Then resize the grid to fit over
the map you have just inserted>

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9.2 ESTIMATED RESPONSE TIMES

<List the areas you commonly respond to in the table below, then estimate how long it would
take to get to each of the locations during patrolling hours and after-hours (out-of-season)>

Estimated Response
Grid Estimated Response
Location Time
Reference Time (After-hours)
(During Patrol Hours)
Flat Rock
F2 5 minutes 20 minutes
(EXAMPLE ONLY)

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10.0 SLSNZ SAR RISK MANAGEMENT PROCEDURES

10.1 SLSNZ SAR RISK MANAGEMENT MATRIX TOOL


(Example only DO NOT USE) Use the ones in your club SAR folder
 Name of Marine SAR Coordinator/Duty Officer
 Name of IRB Driver
 Name and # of Incident
 Date
 Time
 Hours

Hazard Low Risk Pts Moderate Risk PTS High Risk Pts Total
People (Suggested Values)
Skipper / Crew Mostly Mostly
Mostly
Experience / 0 Op crew > 50 10 Op crew > 10 20
Senior Op crew
Training hrs hrs
Skipper / Crew
Most Crew in Most Crew in Most Crew in
Currency (Drills 0 15 25
last month last 6 months last 12 months
completed)
Skipper / Crew Most Good Most Fair Health Most Poor
Health / Rest Health and 0 and/or some 15 Health and / or 50
Fatigue proper rest signs of fatigue serious Fatigue
Crew will be
Personal Crew is well stretched in Conditions No
Protection kitted out for 0 these conditions 20 exceed the kit Go
equipment (kit) the conditions with their the crew have 100
current kit
Vessel (Suggested Values)
The conditions The conditions
Within Vessel No
stretch the exceed the
Vessel Capability and crew 0 20 Go
Vessels and Vessel or crew
capability 100
crews capability capability
Good in all Some Blind
Communications 0 15 Poor Comms 25
areas Spots expected
Task (Suggested Values)
Moderate Gain
High Gain from Low Gain from
Gain from
responding to 0 10 responding to 20
responding to
the incident the incident
the incident
Incident
occurred under Incident
Incident 1 hr but less occurred over 5
Whole of Mission
occurred under 0 than 5 hrs 10 hrs (recovery 25
(Survivability)
1 hr (recovery rather than
rather than rescue)
rescue)
Simple tasks Complex Tasks
Search using current using current Complex Tasks
0 10 20
Complexity known known new technology
technology technology
Environment (Suggested Values)
Weather over Adverse Current very
Good, Calm
Operational 0 Weather and 15 bad Weather 50
weather
Period changeable and forecast
Areas for refuge if
weather or other
Good 0 Some 15 None 30
conditions turns
bad
Crew Partially Crew Not
Crew trained in
Night Operations 0 trained in Night 15 trained in night 25
Night Ops
Ops Ops

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Fair using Bad even using


Visibility Night or
Good 0 equipment on- 15 equipment on 50
Day
board Board

Objective Hazards No Hazards in Some Hazards Many Hazards


0 15 25
(Reefs, rocks etc.) the area in the area in the area

Some Crew Crew Not


Crew Familiar
Area Familiarity 0 Familiar with 15 Familiar with 25
with the Area
the Area area
Concerns
Tide Affect No Issue’s 0 Some Concerns 15 50
Operationally
Bar Crossing Very Some
0 15 No experience 50
experience Experienced Experience
Bar Crossing
Safe 0 Difficult 20 Unsafe to Cross 50
State
Additional Circumstances (Suggested Values)

Score
Total Calculated Risk Assessment
=
Overall Risk Assessment Name / Signature Date / Time

Low Risk = 0 - 75

Moderate Risk = 76 – 265

High Risk = Greater than 265 - 540

Extreme Caution = Greater than 540 consideration to


NOT GO
Unacceptable Caution = any NO GO selections DO
NOT GO

Final Decision (how are you going to manage the risk)

Use of the Risk Management Matrix Tool


This tool will help you understand and manage risk before deployment, and can be used
during an operation if circumstances change. SLSCs often works in conditions that are
adverse and involve varying degrees of risk. It is the IRB Driver’s responsibility working with
his crew to identify this risk, quantify the level of risk and then manage it before launching
and during an operation.

The following areas need to be addressed when considering risk management and then
reassessed as and when the situation changes.

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 The task
 The vessels capability
 The crew capability and training
 The environment and conditions

All SAR operations involve several team members, with varying level of confidence and
experience. By applying the risk management tool to any incident, you can eliminate
excessive risk, protect your team members and ensure they are comfortable with the task
before deployment.

People
Is your team capable of completing the task? Factors to consider include experience, fatigue,
training and PPE worn.

Vessel
Are the vessel and crew capable of completing the task? Factors to consider include: swell,
wind and tide during the incident, and critically what conditions are forecast. The vessels
capabilities in the conditions should also be considered.

Task
Risk vs Benefit. Is the operation time-critical or not: ‘Swimmer caught in rip current, poor
swimmer’ vs ‘Person likely deceased’. Some information may not be known until you are on
scene. However, a risk assessment allows you to calculate the risk involved in the task.

Environment
Consider the environment you will be working in. This includes the weather, wind, swell, tide
and bar conditions. It also takes into consideration many other factors like the visibility,
sunset (and potentially night ops), area familiarity and places of refuge if required.

Additional Circumstances
Are any other factors you may not have considered? These need to be listed and scored.

Managing the Risk

 For each section i.e. people, vessel, task and environment put a total score in the
total column for each line.
 Use the ‘Totaled Calculated Risk Assessment’. Add all scores and fill your score in the
green/amber/red box.
 Final decision:
- Looking at your final score is it safe for the crew to go?
- If its amber or red is there anything you can do to reduce the risk? (Apart from
changing the scores!)
- Even on a green score is there anything that you should do to reduce risk to the
crew?

NO GO means ‘NO GO!’


If any of the lines in the risk assessment have a ‘NO GO’ then unless you can make a change
to the circumstances that led you to pick this option, it stays NO GO. If you cannot change
the circumstances you must advise the tasking agency or the DPA or other Coastguard
personnel that you are unable to undertake this operation due to its unacceptable level of
risk.

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10.2 SPECIFIC HAZARDS RELATING TO CALL-OUT

Responding to incidents after-hours can present additional hazards to Surf Lifeguards. Identified hazards and management strategies specific to
the Callout Squad’s location should be listed below:
Hazard Identification and Analysis Action

Hazard/ Task Location Risk Score. Significant Controls Required (include existing) Risk Person Monitoring Review &
with no Score Responsible Required Audit
controls (Yes/ No) (Eliminate, Substitute, Isolate, Engineering after
controls, Admin controls, PPE) controls (Who & (Who & When)
When)

Camping ground Beach access 6 & 6.5 Yes Use of signs to indicate where the Patrol flags 3 Patrol Patrol Club
rip 7, 600m North of are set up. Captain Auditors Lifesaving
(example only) clubhouse Committee

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10.3 SLSNZ INCIDENT AND INJURY NOTIFICATION FLOW CHART

Incident Occurs

After First Aid - Complete


SLSNZ Incident Form Near Miss?
SLSNZ Patient Form YES INJURY NO Notifiable Event?
(for ‘*serious’ first aids only) ?

In slightly different circumstances, could serious


harm or death have resulted?
Did the patient/s receive
follow up medical NO
treatment by a doctor,
ambulance or hospital? NO YES
No further action
required
Complete a SLSNZ Incident Form
YES Record the incident in the Club H&S register
Report the incident to the Club H&S Officer
NO
or Chairperson
NO Report the incident to the SLSNZ’s Regional
Manager & Health, Safety, Wellbeing and
Was the patient/s YES Risk Manager.
admitted to hospital? NB. If you are unsure whether an incident is
notifiable or not, for advise contact
Were the patient’s 021475137
injuries caused by surf
YES lifesaving operations?

Notify WorkSafe or Maritime NZ (MZN - if


Is the patient/s a NO the event included a *craft while operating on
SLSNZ member water)
or staff? Add their mobile phone Investigate the incident
YES # to the Incident & Report findings, recommendations and lessons to
Patient Forms club, SLSNZ and either WorkSafe or Maritime
NZ as applicable.

Notifiable Events includes:


 Notifiable Death – when a person has been killed as a result of work.

 Notifiable Incident – when a person’s health and safety is seriously threatened or


endangered as a result of a work situation, i.e. if someone has been exposed to a
serious or immediate risk to their health and safety because of an unplanned or
uncontrolled work incident.
Notifiable Injury - an injury that requires (or would usually require) the person to be
admitted to hospital for immediate treatment. ‘Admitted to a hospital’ means being
admitted to hospital as an inpatient for any length of time – it does not include just
being taken to the hospital for out-patient treatment by a hospital’s A&E department.
*Serious First Aid - Any incident where a victim requires medical treatment beyond club
administered first aid, or is handed to another agency e.g. doctor, ambulance, hospital.
*Craft – Includes Boards, Skis, Canoe, Surf Boat, IRB and RWC.

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11.0 EQUIPMENT

11.1 MINIMUM EQUIPMENT FOR CALL-OUT

All clubs must ensure the following minimum equipment is readily available for use by Callout
Squads both during and outside of the patrolling season:

 SLSNZ documentation - forms & POM


 3 Rescue tubes (SLSNZ approved)
 1 pair of binoculars
 3 pairs of swim fins
 Stocked first aid kit
 3 radios + aqua bags (water proof radio bag)
 Portable oxygen kit
 Portable Stretcher
 Rescue board
 Telephone
 Inflatable Rescue Boat/20L fuel
 3 life jackets (PFD)
 2 Helmets (Compulsory correct fitting sizes to fit the operator & crew)
 GPS enabled personal locator beacon
 <Add equipment that is kept by your club or service>

Callout equipment must be checked monthly.

Other Recommended Equipment

 Rescue vehicle and spare fuel


 Backup IRB
 Life jackets (PFD) for each backup IRB
 2 Helmets for each additional backup IRB (Compulsory correct fitting sizes to fit the
operator & crew)
 Spare oxygen cylinder
 Spare radios on charge
 Automated External Defibrillator
 <Add equipment that is kept by your club or service>

11.2 OFFSHORE INCIDENTS - MINIMUM EQUIPMENT

Offshore can refer to any one or combination of the following: More than 3km from shore, out-
of-sight of land, alongshore (significant distance from base), or outside the patrols normal area
of operation. Classification of the incident as offshore will be at the discretion of the Patrol
Captain or senior lifeguard on-scene.

Any IRB or RWC responding to an offshore incident is required to carry the following equipment:
 1 VHF radio
 1 flare pack, containing red parachute, red pinpoint and orange smoke in a waterproof
container
 2 Life jackets (PFD)
 2 Helmets (Compulsory correct fitting sizes to fit the operator & crew)
 GPS enabled personal locator beacon
 <Add equipment that is kept by your club or service>

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11.3 NIGHT OPERATIONS - MINIMUM EQUIPMENT

Night Operations are any search and rescue activity where Surf Lifeguards may be required to
enter the water, or are already in the water 30 minutes before sunset until sunrise. Every IRB or
RWC responding at night shall display navigation lights (either single white masthead or
port/starboard/stern) and carry:

 1 VHF radio
 1 flare pack, containing red parachute, red pinpoint and orange smoke in a waterproof
container
 2 Life jackets (PFD)
 Maritime Navigation Lights
 GPS enabled personal locator beacon
 2 Helmets (Compulsory correct fitting sizes to fit the operator & crew)
 <Add equipment that is kept by your club or service>

Recommended: radar reflector and white parachute illuminating flare.

11.4 PERSONAL PROTECTIVE EQUIPMENT

The following items are recommended for all lifeguards involved in marine SAR operations:

 Full wetsuit
 Dive gloves or wet boots
 Fin belt and fins
 Surf helmet (with reflectors on all sides/top)
 Day/night combination or mini-projectile flare pack
 Personal strobe light and torch
 Dive knife and whistle
 Windproof jacket/protective eyewear
 Waterproof CPR face shield/glove pack
 Energy bars/drink bottle
 Rescue tube (individual issue)
 <Delete/add equipment that is kept by your club or service>

Note: For night marine SAR operations, every lifeguard is required to wear a full wetsuit,
reflectorised PFD, and personal strobe light. Where Surf Lifeguards are deployed in the IRB
and/or in and around rocks they are also required to wear a Surf Helmet (with reflectors on all
sides/top)

Clubs and Callout Squads may specify specific personal protective equipment (PPE) for certain
types of incidents:

Incident Type Personal Protective and Safety Equipment Required


Offshore Operations  Full wetsuit, PFD and Helmet
 Full wetsuit, personal strobe light, reflectorised PFD and
Night Operations
surf Helmet with reflectors on all sides/top

Add equipment that is applicable to your club or service

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12.0 GENERAL OPERATING PROCEDURES FOR CALLOUT & SEARCH AND RESCUE

This procedure is designed to:

 Provide general guidance for initiating an after-hours rescue or search as a result of a


member of the public or emergency service contacting a club directly.
 Provide reference to the minimum equipment required for various situations such as
after-hours rescue, searches, inshore and off shore operations, low-light operations and
land-based SAR.
 Provide minimum requirements to maintain call-out and SAR capability.

UNIVERSAL ALGORITHM FOR


CALL-OUT AND SAR

Notification received of a SAR incident


from the public or emergency services

STOP!

THINK

Ensure the emergency services have


been called (if not already done so)
SEND for help.
Can we respond safely and
YES NO Explain to the emergency services the
maintain a patrolled area?
Signal, Execute, Notify, Deploy reason(s) why lifeguards unable to
respond eg. Low-light, dangerous
conditions etc.

Signal – “Rescue, Rescue,


Rescue” or Dial 111, then
Inform bystanders, family etc. of
People, Position, Problem
what is being done to resolve the
situation eg. Rescue helicopter
Execute – Reflex tasking if safe
responding
and able to safely
Provide support and information to
Notify – Update the emergency
family, friends etc.
services on the situation, need
for addition resources or ability
Complete SLSNZ documentation
to assist them further

Deploy – Ensure all personnel


are satisfied with the risk of the
operation. Deploy resources
using appropriate SOP

RESPONSE SYSTEM
RESPONSE SYSTEM ACTIVATED
ACTIVATED

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12.1 SLSNZ EMERGENCY SQUAD ACTIVATION READINESS PROCEDURES

PROCEDURE
 Ensure club or Callout Squad maintains accreditation with SLSNZ (submit
POM)
 Ensure all squad members are currently refreshed and maintain a personal
state of readiness, including specialised training required for team capability
 Maintain up-to-date roster of appropriately trained persons on call-out roster
 Maintain functional operations centre (patrol tower, equipped with pens,
paper, maps, white board, incident report forms, telephone etc.)
 Ensure all rescue equipment kept in state of readiness (refer to ‘Minimum
Equipment for Search & Rescue (SAR)’ Policy
R Readiness
https://www.surflifesaving.org.nz/organisation/about-us/management-
documents/slsnz-policies)
 Ensure all specialised SAR equipment (if kept) is maintained in a state of
readiness (see specific procedures for off shore operations etc.)
 Maintain up to date information about local landmarks, changes to rock, sand
dune formations and local nicknames of common features and update these
in the POM
 Be prepared to equip IRBs and lifeguards with low light condition equipment
if task duration likely to exceed available light time (within 30mins of
darkness)
 In event of incident after-hours:
- Contact appropriate emergency service (Fire, Police, Ambulance, Coastguard
etc.)
 Contact Police via 111 system if search required after hours and/or:
- Initial attempts are negative after 15mins of active searching
E Emergency -
-
Missing person is a minor (<16yrs)
Any suspicious circumstances (report of suicide attempt, assault etc.
Services
- Persons last known point was entering the water
- Operation likely to exceed available light
- Incident involves a missing or overdue vessel
- Any other incident you think requires Police response
 Gather as much information and intelligence about the incident as possible
 Keep informants at scene
S Situation


Use subject questionnaire or checklist
Develop clear mission and objectives (SMEAC)

 Conduct team briefing (SMEAC) before deploying


 Communicate frequently throughout the incident
C Communicate


Handover and liaise with other services using the ISBAR communication tool
Provide updates to SLSNZ staff when able

 Consider refusing tasks if requested task exceeds teams capabilities or safety


concerns
 Ensure all team equipped with correct PPE for the task and environment
 Request additional support early (e.g. rescue helicopter etc.)
U Undertake 

Conduct radio checks before deployment
Assign call signs before deploying
Operation
 Conduct callout/SAROP within limits of teams skill, experience and abilities
 Record operational details (times, places searched etc.). NOTE: this record
may be used as evidence
 Stand down when requested or unsafe to continue

E End Operation



Notify emergency services and SLSNZ when operation has ended
Ensure all team safe and return equipment to state of readiness
Complete SLSNZ documentation
 Report damage to equipment and injuries to members

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D Debrief


Conduct debrief in timely manner and make operational changes if required
Follow up team (arrange CISD with SLSNZ if required)

12.2 NEW ZEALAND COORDINATED INCIDENT MANAGEMENT SYSTEM (CIMS)

Along with the emergency services, defence force, local and central government, SLSNZ follows
the CIMS structure of emergency management. This system was designed primarily to improve
the management of the response phase to emergency incidents through better coordination
between the major emergency services (i.e. Fire, Rural Fire, Police, Ambulance, and Civil
Defence) and organisations like Surf Life Saving, which have a role in providing an emergency
response.

CIMS may be used at a variety of incidents including: response to natural hazards, police
incidents, fires, multiple casualties in an incident, air, rail, water or ground transportation
accidents, public health and medical incidents, pre-planned events (e.g. concerts) and search
and rescue missions.

The CIMS model consists of four major components:

INCIDENT CONTROL

INTELLIGENCE PLANNING OPERATIONS LOGISTICS PUBLIC WELFARE


INFORMATION

 Control- the management of the incident by the NZ Police or Maritime New Zealand
 Intelligence- the collection and analysis of incident information that must be verified and
fact checked to be considered intelligence.
 Planning- of response activities and development of the long term contingency plans,
such as the requirements for extra fuel for the IRB’s in a long term search.
 Operations- the direction of an agency’s resources in dealing with the incident
 Logistics- the provision of facilities, services and materials required to deal with the
incident. This might be the exclusive use of a club house for the command centre to be
established.
 Public Information - Managers Media and coordinates the release of information, this will
be at least the SLSNZ media liaison. Lifeguards are not permitted to speak to any press
in a tasking deployment by Police or Maritime New Zealand.
 Welfare – Supports the responders and ensure all Health and Safety SOP’s and
considerations are taken into account. This can also be the Critical incident coordination
SLSNZ offers to all guards. ‘Critical Incident Management Procedures’ policy can be found
on the SLSNZ Website. https://www.surflifesaving.org.nz/organisation/about-
us/management-documents/slsnz-policies

The person responsible for the overall direction of response activities and in charge at an
incident is known as the Incident Controller. In situations where Surf Life Saving is the lead or
first agency on scene, the Patrol Captain or senior lifeguard on-scene will assume the role of
Incident Controller until relieved by the emergency services. In most search and rescue
missions that Surf Lifeguards are involved in, the Incident Controller will be the Police or Rescue
Coordination Centre (RCCNZ).

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12.3 EMERGENCY SERVICES LIAISON (ISBAR)

Surf Lifeguards can use the ISBAR communication tool when requesting assistance or notifying
the emergency services of an incident. It is important to prepare the call or transmission, and
know what is going to be said in advance. ISBAR can also be used for briefing personnel as they
arrive on-scene. A clear, concise initial request for help can improve the response-time to an
incident.

I Identify
S Situation
B Background
A Assessment
R Recommend &
Request

State what you


Who are you? What is the need
reason for your What background
communication/ details about the What is your
What is your role? call? Devise a time-
situation are assessment of the
specific action
important for the situation?
plan
Where are you What is the level receiver to know?
calling from? of urgency?
Agree on plan

Example:

Identify- “My name is John Smith, I am the Patrol Captain at Waipu Cove Surf Life Saving
Club”

Situation- “I am calling to report one person missing in the surf, last seen 1km north of the
Waipu Cove Surf Club. This is an emergency situation”

Background- “The missing person is a male swimmer, who was sighted by a member of the
public signalling for assistance who was seen going under the water and did not resurface”

Assessment- “We have dispatched an IRB and conducted an initial assessment of the scene
and not found him”

Recommend & Request- “We require immediate air support to assist with the search and
Police on-scene to assist with searching the beach and carpark areas. We are setting up and
additional IRB and crew to commence a grid search of the last seen point. We recommend
contacting Land SAR to assist with searching the coastline if they are available.”

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12.4 BRIEFING TEAMS ON THE RESPONSE TO AN INCIDENT (SMEAC)

It is important Surf Lifeguards are fully briefed prior to responding an incident. In some
situations, reflex tasking may be required while the incident action plan (IAP) is being
developed. SMEAC can be used for initially briefing and organising rescue teams.

S Situation
M Mission
E Execution
A Admin & C Command,
Comms &
Logistics
Check

Example:

Situation- “We have a 12-year old boy reported missing 200m south of the estuary, last seen
entering water around 1730. Police and Ambulance have been notified. As soon as Police arrive,
they will take control.”

Mission- “The mission is to locate the missing boy.”

Execution- “We will conduct an in-water search using 2 IRBs and a land-based shoreline search
along beach, until advised, or until 2130hrs.”

Administration & Logistics- “I want three teams; 2 to get the IRBs prepped and the third to
do a quick land-based search in areas of high probability (toilets, carpark etc.). All teams kitted
out for night time just in case. Call signs: IRB1, IRB2 and ATV. Dave, lead team 1, Johnny team
2 and Lisa team 3.”

Command, Communications & Check-in- “I am in command and will run this incident until
relieved. All communications will be on VHF69. Field teams report in every 15mins. Does
everybody understand the mission? Are there any questions?”

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12.5 LAND-BASED SAR - STANDARD OPERATING PROCEDURE

This procedure is designed to:


 Provide guidance for initiating or participating in a land-based search and rescue beyond
normal area of operations.
 Provide guidance for the minimum equipment required.

PROCEDURE
- Ensure all rescue equipment kept in state of readiness
- Ensure rescue crews are adequately trained and prepared for land-
based SAR within our immediate area. NOTE: this procedure is not
intended for SAR beyond the coastline and foreshore area
- Rescue vehicle fully fuelled
- Ensure radios (Marine VHF capable) always charged
- Issue and check PPE
REQUIRED:
- Radio contact with home SLSC, local Coastguard, maritime radio,
amateur radio etc.
PREFERRED:
- Spare fuel for rescue vehicle
- Equip rescue assets with night rescue equipment if task duration
likely to exceed available daylight

R Readiness
PPE REQUIRED ON PERSON:
-
-
Reflectorised vest
Lifeguard uniform
- Whistle
- Gloves and face shield
- Footwear appropriate for task e.g. walking on rocks, road
PPE PREFERRED ON PERSON:
- Warm clothing
- Personal EPIRB or flare-pack
- Handheld GPS navigation equipment
- Energy bars and drinking water
REQUIRED ON RESCUE VEHICLE:
- Marine VHF radio
- First aid and resuscitation equipment
PREFERRED ON IRB/RWC:
- EPIRB or GPS locator beacon
- Night rescue equipment (if SAROP within 30min darkness)
Contact SurfCom (or equivalent)
Contact Police if:
- Search required after-hours
- Missing person is a minor (<16yrs)
E Emergency
- Any suspicious circumstances (report of suicide attempt, assault
etc.)
Services - Persons last known point was entering or near the water
- Operation likely to exceed available light
- Initial search of immediate surrounding area has not located person
within 15mins
- Gather as much information and intelligence about the incident as
possible
S Situation
-
-
Keep informants at scene
Use subject questionnaire or checklist
- Develop clear mission and objectives (SMEAC)

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- Conduct team briefing (SMEAC) before deploying


- Conduct radio checks before deploying field teams
- Individual search teams should log trip report (TR) with Patrol Captain:
- Call sign
C Communicate
-
-
Number of persons on board
Intentions
- Expected return time
- Handover and liaise with other services using the ISBAR communication
tool
- Communicate frequently throughout the incident
- Ensure all team equipped with appropriate PPE for task
- Request additional support early (e.g. Rescue helicopter etc.)
U Undertake
-
-
Conduct search in conjunction with Police, LandSAR and other services
Record operational details (times, places searched etc.)
Operation - File frequent SITREPS

- Stand down when requested or unsafe to continue


- Notify emergency services and SLSNZ when operation has ended
E End Operation
-
-
Ensure all team safe and return equipment to state of readiness
Complete SLSNZ documentation
- Report damage to equipment and injuries to members

D Debrief
-
-
Conduct debrief in timely manner and make operational changes if required
Follow up team (arrange CISD with SLSNZ if required)

CLUB/CALLOUT SQUAD SPECIFIC POLICIES AND EQUIPMENT

CLUB POLICIES






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12.6 INSHORE MARINE SAR - STANDARD OPERATING PROCEDURE


This procedure is designed to:
 Provide guidance for initiating an inshore marine search and rescue operation.
 Provide guidance for the minimum equipment required.

PROCEDURE
- Ensure all rescue equipment kept in state of readiness
- Ensure IRB/RWC crews are adequately trained and prepared for SAROPs
- IRB fully fuelled
- Spare fuel available if prolonged operation
- Ensure radios (Marine VHF capable) always charged
- Equip rescue assets with night rescue equipment if task duration likely to
exceed available daylight
- Issue and check PPE
PREFERRED:
- A minimum of 2 lifeguards for after-hours incidents, ideally 3 (one at
base to man radio or call for extra assistance)
PPE REQUIRED ON PERSON:
- PFD
R Readiness
-
-
Surf Helmet
Full wetsuit
- Rescue fins
PPE PREFERRED ON PERSON:
- Whistle
- Personal EPIRB or flare-pack
- Handheld GPS navigation equipment
- Cold water survival suits, booties, dive gloves (location specific)
- Energy bars
REQUIRED ON IRB/RWC:
- Marine VHF radio
PREFERRED ON IRB/RWC:
- Throw-rope
- EPIRB or GPS locator beacon
- Night rescue equipment (if SAROP within 30min darkness)
- Contact Police via 111 if in-water search is required and/or:
- Missing person is a minor (<16yrs)
E Emergency
-
-
Any suspicious circumstances (report of suicide attempt, assault etc.)
Persons last known point was entering the water
Services - Operation likely to exceed available light
- Incident involves a missing vessel
- Gather as much information and intelligence about the incident as
possible
S Situation
-
-
Keep informants at scene
Use subject questionnaire or checklist

- Conduct team briefing (SMEAC) before deploying


- Reflex task initial resources if safe and appropriate to do so
- Contact Coastguard/SurfCom/Police if not already done
C Communicate
- Handover and liaise with other services using the ISBAR communication
tool
- Communicate frequently throughout the incident
- Provide updates to SLSNZ staff when able

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- Ensure all team equipped with appropriate PPE for task


- Request additional support early (e.g. rescue helicopter etc.)
U Undertake
- Conduct inshore operation in conjunction with Police, Coastguard and
other services
Operation - Record operational details (times, places searched etc.)
- File frequent SITREPS
- Stand down when requested or unsafe to continue
- Notify emergency services and SLSNZ when operation has ended
E End Operation
-
-
Ensure all team safe and return equipment to state of readiness
Complete SLSNZ documentation
- Report damage to equipment and injuries to members

- Conduct debrief in timely manner and make operational changes if


D Debrief -
required
Follow up team (arrange CISD with SLSNZ if required)

CLUB/CALLOUT SQUAD SPECIFIC POLICIES AND EQUIPMENT

CLUB POLICIES




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12.7 OFFSHORE MARINE SAR - STANDARD OPERATING PROCEDURE


This procedure is designed to:

 Provide guidance for initiating an offshore marine search and rescue operation.
 Provide guidance for the minimum equipment required.

PROCEDURE
- Ensure all rescue equipment kept in state of readiness
- Ensure IRB/RWC crews are adequately trained and prepared for offshore
SAROPs
- IRB/RWC fully fuelled
- Ensure radios (Marine VHF capable) always charged
- Issue and check PPE
REQUIRED:
- Radio contact with home SLSC or local Coastguard, maritime radio etc.
PREFERRED:
- Two IRBs/RWCs or air support e.g. rescue helicopter, fixed-wing
- Spare fuel
- Equip rescue assets with night rescue equipment if task duration likely to
exceed available daylight
PPE REQUIRED ON PERSON:
- Reflectorised PFD
R Readiness
-
-
Reflectorised Surf Helmet
Full wetsuit
- Whistle
- Rescue fins
PPE PREFERRED ON PERSON:
- Personal EPIRB or flare-pack
- Handheld GPS navigation equipment
- Cold water survival suits , booties, dive gloves (location specific)
- Energy bars and drinking water
REQUIRED ON IRB/RWC:
- Marine VHF radio
- Flare pack
PREFERRED ON IRB/RWC:
- Throw-rope
- EPIRB or GPS locator beacon
- Night rescue equipment (if SAROP within 30min darkness)

E Emergency - Contact Police via 111 in any situation that requires an offshore response
Services

- Gather as much information and intelligence about the incident as


possible
S Situation
-
-
Keep informants at scene
Use subject questionnaire or checklist
- Develop clear mission and objectives (SMEAC)

- Conduct team briefing (SMEAC) before deploying


- Contact Coastguard/SurfCom/Police before launching
- Conduct radio checks before deployment and file trip report (TR) with
Coastguard stating:
- Call sign
C Communicate
-
-
Number of persons on board
Intentions
- Expected return time
- Handover and liaise with other services using the ISBAR communication
tool
- Communicate frequently throughout the incident
- Provide updates to SLSNZ staff when able

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- Ensure all team equipped with appropriate PPE for task


- Request additional support early (e.g. rescue helicopter etc.)
- Consider refusing tasks if requested task exceeds teams capabilities or
U Undertake -
safety concerns
Conduct offshore operation in conjunction with Police, Coastguard and
Operation other services
- Record operational details (times, places searched etc.)
- File frequent SITREPS
- Stand down when requested or unsafe to continue

E End Operation
-
-
-
Notify emergency services and SLSNZ when operation has ended
Ensure all team safe and return equipment to state of readiness
Complete SLSNZ documentation
- Report damage to equipment and injuries to members

D Debrief
-

-
Conduct debrief in timely manner and make operational changes if
required
Follow up team (arrange CISD with SLSNZ if required)

CLUB/CALLOUT SQUAD SPECIFIC POLICIES AND EQUIPMENT

CLUB POLICIES





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12.8 NIGHT OPERATIONS - STANDARD OPERATION PROCEDURE


This procedure is designed to:

 Provide guidance for lifeguards responding to an incident in low-light or at night (any


incident within 30minutes of sunset).
 Reinforce SLSNZ’s position that deploying rescue assets at night falls outside the normal
scope of operation. Patrol Captains/Senior lifeguards should always refuse tasking unless
there is a compelling reason to deploy (e.g. Missing person sighted etc.) and for which
the risk of undertaking the night SAROP versus gain will not compromise the safety of
members.

PROCEDURE
- Ensure all rescue equipment kept in state of readiness
- Ensure IRB/RWC crews know how to use night rescue equipment and
have experience in low-light/ night operations
- IRB/RWC and rescue vehicles fully fuelled
- Ensure radios (Marine VHF capable) always charged
- Issue and check PPE
REQUIRED:
- Radio contact with home SLSC, SurfCom or local Coastguard, maritime
radio etc.
- Incident within sight of land
- External (or overhead) light source available
- Backup rescue asset on standby
PREFERRED:
- Two IRBs/RWCs or air support e.g. rescue helicopter
- Spare fuel
- Shoreline support crew
PPE REQUIRED ON PERSON:
- Reflectorised PFD
R Readiness
-
-
Reflectorised Surf Helmet
Full wetsuit
- Whistle
- Personal strobe light
- Rescue fins
PPE PREFERRED ON PERSON:
- Personal EPIRB or flare-pack
- Strobe light or cyalume stick
- Handheld GPS navigation equipment
- Cold water survival suits , booties, dive gloves (location specific)
- Energy bars and drinking water
REQUIRED ON IRB/RWC:
- Navigation lights
- Two spotlight torches (handheld or headlamp)
- Marine VHF radio
- Flare pack
PREFERRED ON IRB/RWC:
- Throw-rope
- EPIRB or GPS locator beacon
- White parachute illuminating rocket flare

E Emergency
-

-
Contact Police via 111 or SurfCom in any situation that requires a low-
light response
Request air support with illumination
Services

- Gather as much information and intelligence about the incident from


informant or emergency services as possible
S Situation
- Undertake a SLSNZ Search and Rescue Risk Assessment by using the
“SLSNZ Search and Rescue Risk Management Matrix Tool” (Example
attached page 24-25)
- Keep informants at scene
- Conduct risk assessment on-scene and ensure personal safety
maintained. In particular consider and assess:

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- Moon state
- Available celestial light
- Surf conditions
- Availability of shoreline illumination and spotters
- Develop clear mission and objectives (SMEAC) and place a time limit on
the amount of time the IRB/ RWC will be at sea
DO NOT PROCEED IF:
- Unable to see breaking surf
- Unable to identify breaking surf on rock features
- Unsure about personal limitations to handle conditions
- The SLSNZ Search and Rescue Risk Management Matrix Tool exceeds 540
or a No GO is advised

- Conduct team briefing (SMEAC) before deploying


- Contact Coastguard/SurfCom/Police before launching
- Conduct radio checks before deployment and file trip report (TR) with
Coastguard stating:
- Call sign
C Communicate
-
-
Number of persons on board
Intentions
- Expected return time
- Handover and liaise with other services using the ISBAR communication
tool
- Communicate frequently throughout the incident
- Provide updates to SLSNZ staff when able
- Ensure all team equipped with appropriate PPE for task
- Request additional support early (e.g. Rescue helicopter etc.)
- Consider refusing tasks if requested task exceeds teams capabilities or
U Undertake -
safety concerns
Conduct night operation in conjunction with Police, Coastguard and other
Operation services
- Record operational details (times, places searched etc.)
- File frequent SITREPS
- Stand down when requested or unsafe to continue

E End Operation
-
-
-
Notify emergency services and SLSNZ when operation has ended
Ensure all team safe and return equipment to state of readiness
Complete SLSNZ documentation
- Report damage to equipment and injuries to members

- Conduct debrief in timely manner and make operational changes if


D Debrief -
required
Follow up team (arrange CISD with SLSNZ if required)

CLUB/CALLOUT SQUAD SPECIFIC POLICIES AND EQUIPMENT

CLUB POLICIES





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12.9 RESPONDING TO INCIDENTS IN PRIVATE MOTOR VEHICLES

PURPOSE
To outline the legal requirements when responding to call-outs in private motor vehicles.

SLSNZ operates various callout systems, many of which require members or staff to respond in
private motor vehicles. In addition, there may be a requirement to transport rescue assets
(e.g. IRBs) to a remote location by beach or road.

This policy is to ensure SLSNZ members and staff do not break the law when responding to
call-outs, nor endanger the safety of themselves, the public or other road users.

DEFINITIONS
A private motor vehicle is defined as any vehicle (including ATVs) that is not marked ‘Surf
Rescue’, equipped with red emergency beacons and striped in accordance with the SLSNZ
Rescue Vehicle Livery Guidelines. Vehicles that meet these requirements are defined as rescue
vehicles.

POLICY
SLSNZ members and staff must not exceed the speed limit or break any other road rule when
responding to call-outs in private motor vehicle unless escorted by an emergency service
vehicle.
PLEASE NOTE: If you are involved in a crash while responding to an incident you are
required to stop, see if anyone has been injured and provide assistance. If someone is hurt,
you must tell a police officer as soon as possible, and no later than 24 hours after the crash.
If no one is hurt, you must give your name, address and vehicle registration and, if asked,
the name and address of the owner of the vehicle you are driving if it isn't your vehicle as
soon as possible, but no later than 48 hours after the crash to the owner or driver of any
other vehicle that has been damaged, and the owner of any property that has been
damaged. If you can't find these people, you must tell a police officer as soon as possible
and no later than 60 hours after the crash.

12.10 SLSNZ MEDIA GUIDELINES & TIPS

All organisations need media profile and none more so than charities like Surf Life Saving. It’s
important that we all maximise any media opportunities and convey consistent messaging.

Surf Life Saving Clubs and members have the ability to play a pivotal role in media relations
and many will be contacted by media to comment on activity and incidents at their patrolled
location.

Media refers to all print, television, radio and online media (including bloggers).

Process:

Surf Life Saving’s standard practice for media is that any stories of national significance need
to come through SLSNZ to appoint the appropriate spokesperson with specialist knowledge.
We will then allocate one of our senior members of staff, depending on the nature of the story,
to comment on behalf of the organisation or the Surf Lifesaving movement as a whole.
Localised stories that will reach a national audience, i.e. TV news, should also be cleared by
SLSNZ before any interviewing or filming takes place. This approach is consistent across all
four regions.

Please refer to the SLSNZ Website POM Section C for the full SLSNZ Social Media & Media
Guidelines and Tips for Clubs.

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https://www.surflifesaving.org.nz/organisation/about-us/management-documents/slsnz-policies
Media with Multi-agency operations:

In any multi-agency operation, comment should be left to the lead agency i.e. Police. Any
approved comment from Surf Life Saving should be restricted to the part played by lifeguards.
Any detail about the incident itself and the patient(s) should be left to Police.
Please note: this is a requirement under our Joint Service Level Agreement. Please also refer
to section below regarding confidentiality.

CONFIDENTIALITY

All information obtained by SLSNZ, its employees, representatives, volunteers or agents in the
course of the performance of the services must be treated as confidential and may not be
divulged to any persons, media representatives (refer to section 10.5), firms or corporations
other than otherwise approved by the Coordinating Authorities’ representative in writing.
SLSNZ will limit access to all Confidential Information to those of its employees,
representatives or agents who reasonably require such information for the purposes of
performing the services and SLSNZ will ensure that all such persons comply with the
confidentiality obligations in this Agreement.
This is a requirement under our Joint Service Level Agreement between Maritime New Zealand
(Rescue Coordination Centre New Zealand) and the New Zealand Police.

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APPENDICES

APPENDIX 1 POLICY REGISTER POM SECTION C 2019-20 SEASON

https://www.surflifesaving.org.nz/organisation/about-us/management-documents/slsnz-
policies

Lifesaving Policies and Procedures:


Date Date for
Policy Name Operational Area Policy Status
Published Renewal

Current - Review
Accreditation of Regional Call-Out Squads Lifesaving 2014  
required

Annual Volunteer Surf Lifeguard


Lifesaving Current 2016  
Refreshers

All Terrain Vehicle (ATV) Lifesaving Under Review    

Include in Rescue
Approved IRB Specifications Lifesaving Assets Specification    
Manual

Billing for Use of Rescue Assets Lifesaving Current   2017  

Body Recovery Lifesaving Current   2016  

Breaching Patrol Standards Lifesaving Under Review 2017  

Current - Review
Buoyancy Support in IRBs Lifesaving 2012  
required

CIM Procedures Lifesaving Under Development    

Crewing IRB's (IRB Crew Policy &


Lifesaving Under Development     
Procedures)

Current - Review
Critical Incident Management Procedures Lifesaving 2015  
required

Designation of Lifesaving Patrolled Area Lifesaving Current   2016  

Disaster Survival and Preparedness Lifesaving Current - Review 2011  

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required

Current - Review
Equipment Lifesaving 2014  
required

Current - Review
Event Lifeguard Policy Lifesaving 2014  
required

Helmet use in Powered Craft and


Lifesaving Under Review 2017  
Lifeguarding around Rocks

Include in Rescue
IRB Specifications Lifesaving Asset Specifications    
Manual 

Lifeguard Uniform Lifesaving Under Review    

Lifesaving Activities Around Rocks Lifesaving Under Review    

Current - Review
Member Injuries Lifesaving    
required

Membership to Surf Life Saving New Current - Review


Lifesaving 2012  
Zealand required

Methoxyflurane for Clubs Lifesaving Current 2017  

Minimum Equipment for SAR Lifesaving Under Review 2011  

Number of Lifeguards Lifesaving Current   2016  

Patrol Captains Reports Lifesaving Current   2016  

Current - Review
Patrol Support Lifesaving 2015  
required

POM Lifesaving Current   2016  

Proactive Lifesaving Lifesaving Current   2016  

Prototype Experimental Equipment Lifesaving Current   2017  

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Rescue of the Month Lifesaving Current   2017 2018

Responding to Incidents in Private Motor


Lifesaving Current   2017  
Vehicles

Current - Review
Search and Rescue Operations Lifesaving 2014  
required

Current - Review
Shark Safety Lifesaving 2014  
required

Tsunami Response Lifesaving Under Review 2014  

Current - Review
Use of Rescue Water Craft (RWC) Lifesaving 2015  
required

APPENDIX 2 SEARCH AND RESCUE COORDINATOR POSITION DESCRIPTION

POSITION DESCRIPTION - Search and Rescue Co-ordinator – (ECOS)


Responsible for: Coordinating the Local ECOS Emergency Call out Squads
Purpose of the Position
The purpose of this position is to coordinate the Emergency Call out Squad and to maintain
membership and training
Reports to: National Lifesaving Manager
Regional Lifesaving Manager
Location: {XXXXXX}
Hours: Volunteer – as and when required
Requirements: Current Full Drivers licence
Current SLSNZ member
Minimum age 18 years
Key Relationships: National Lifesaving Manager
Regional Lifesaving Manager

Terms of reference Term August 2019- August 2020


Key tasks
- Coordinate all activities of the IRB callout squad
- Report all operations to the Club support officer. (CSO)
- Ensure all the correct paper work has been filled out after each operation (patrol
captains forms/incidents reports) and they have been loaded into the database
- Update Section B of the POM in July and pass this onto the RLM for their record
- Report any equipment damage during operations to the CSO
- Abide by Surf Life Saving New Zealand code of conduct
- Abide by all relevant Surf Life Saving New Zealand Regulations and Policies

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- Ensure rescue call out boxes are well maintained and equipment Ensure rescue call out
boxes are well maintained and equipment replaced if used
- Ensure members of the search and rescue squads have pagers Mobile Phone TXT
numbers which are regularly tested
- Attend local Marine Search and Rescue meetings or arrange an alternate
- Work with the CSO to establish future equipment requirements
Person Specification
- Excellent communication skills
- Well organised
- Extensive Knowledge of Search and Rescue with in the region
- Advanced Lifeguard Award
- Senior Lifeguard Award - IRB Driver
- Marine VHF award

Squad Membership / Key duties


- Maintain current personnel lists of lifeguards selected for squad membership
- Continually review membership and recruitment needs of the squad
- Recommend applicants for vacant positions to the lifeguard committee
- Arrange annual refreshers for squad members (400 metre Pool swim/IRB Driver)
- Complete annual training plan and submit to CSO for lifeguard committee liaison
- Submit an annual budget plan to CSO for ratification by lifeguard committee
- Liaise with CSO re implementation of the training plan and equipment purchases

SLSNZ Values and Competencies

“Making a difference through a commitment to outstanding performance”

1. Leadership
a. Empowers and inspires others
b. Consistently demonstrates professionalism
c. Positively represents team members and SLSNZ
2. Communication
a. Displays clear and concise communication in a timely manner
b. Communication is open, frank, constructive and positive
c. We keep our word
3. Learning Agility / Innovation
a. A pro-active approach to self-improvement
b. Strong work ethic and personal drive
c. Commitment to continuous improvement
d. Open and flexible to change
4. Managing People
a. Takes personal ownership of tasks and activities
b. Provides constructive and timely feedback
c. Considers and understands the need to build capability of the team
d. Communicates clear expectations and enforces accountability

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