MAPPING JURNAL LUAR NEGERI

No Jurnal Judul Hipotesis Hasil Diterima / Tidak

1 H1 : Human Capital (HC) Hypothesis 1 clearly show that

Journal of is positively associated the positive relationship
Intellectual with Customer Capital between human capital and
Intellectual
Capital and (CC). customer capital is important
Capital ·
Business regardless of industry type
March 2000
Performance in
DOI: Malaysian
Industry H2 : Human Capital (HC) The results related to
10.1108/146
is positively associated Hypothesis 2 show that the
9193001032
with Structural Capital relationship between human
4188
(SC). capital and structural capital
differs depending on the
industry sector.

H3 : Customer Capital The results related to

(CC) is positively Hypothesis 3 show that the
associated with Structural relationship between customer
Capital (SC). capital and structural capital is
consistent across industry
sectors.

H4 : Structural Capital the results related to Hypothesis

(SC) is positively 4 show that the relationship
associated with Business between structural capital and
Performance (PERF). business performance is
important regardless of
industry.

2 IC and Intellectual H1 : There is a positive The results appear to support

financial capital and correlation between a H1, namely that there is
returns financial returns company’s IC and its positive correlation between the
of companies performance. IC of a company and its
JIC 8,1
performance.

H2 : The higher the value The second hypothesis posited

of a company’s IC, the a positive correlation between
higher the company’s the value of a company’s IC
future performance. and its future performance. The
results lend modest support to
H2 that the higher the value of
a company’s IC, the higher the
company’s future performance.
 H3 : There is a positive The results of H3 further
correlation between the reaffirm the findings of H2 and
rate-of-growth of a help to reinforce the
company’s IC and the contribution of IC to
company’s future companies’ performance. The
performance. results further reinforce
proponents of IC as a
competitive tool and that
companies must manage and
grow their IC to remain
competitive.

H4 : The contribution of The fourth hypothesis posits

IC to a company’s future that the contribution of IC to a
performance will differ by company’s future performance
industry. will differ by industry.

The results indicate a higher

contribution of IC to companies
in the Services and Property
sector, less in the
Manufacturing sector and even
less in the Trading sector.

3 Invested Invested resource, H1a : Innovative capacity In terms of the first hypothesis,
resource competitive has a positive correlation effective management of
intellectual with maintainable innovation input is shown to
JIC 11,4 capital, and customer relationship enhance customer relationships
corporate costs. (H1a). Innovative capacity has
performance a strong positive impact on
maintainable customer
relationships .

H1b : Innovative capacity On the other hand (H1b)

has a positive correlation Innovative capacity showed to
with human value added only have a slightly positive
resources. effect on human value added
resources.

H2 : Efficient operating H2 is highly supported, with

processes reduce the costs the finding of an inverse and
of maintaining customer significant relationship between
relationships. the effective management of
operating processes and the
input cost of maintainable
 customer relationships.

H3 : Human value added This result suggests that strong

is positively correlated human value added resources
with maintainable can lead to a significantly
customer relationships. positive enhancement of
customer relationships,

H4a : The higher the In terms of H4, our analysis

maintainable customer shows that maintainable
relationship cost, the customer relationships have
higher the positive effect little effect on company
on the corporation’s performance. From the
performance. financial perspective, human
value added efficiency has
H4b : The higher the significant effects on company
human value added performance.
resources are, the higher
the positive effect is on
corporate performance.

4 IC and Intellectual H1 : Human MNC capital results give strong empirical

corporate capital and is positively associated support for the hypothesis
performance corporate with profitability and about a positive correlation
performance of productivity. between MNCs’ human
JIC 13,1 MNCs in Serbia capital and their corporate
performance. Human capital
efficiency (HCE) was found to
be the strongest predictor with
the highest value of regression
coefficient in the model
testing its relationship with
performance (ROA).

H2 : Structural MNC The hypothesis about the

capital is positively
associated with
profitability and
productivity.
relationship between MNCs’
structural capital and
corporate performance has
only been partially confirmed,
since this variable’s regression
coefficient has proved to be
statistically significant and
having a positive sign only in
the case of testing its
relationship with ROE.