Recommendation:

Transformation is an essential process in the business industries. It leads to development and

formulation of new techniques and strategies that help the firm to achieve its target and establish its
position in the market. However, marching on such process have enormous risk, and may consume
substantial amount of resources. For that reason the problem solver recommend to the firm who
undergoing in transformation to take the course of action that "Firms should adopt cross-functional
management and establish quality circle, and provide them time to reflect, self-assess, and determine
the strategy needed for the situation".

Time is an important factor in making decision, a decision that have enough time will more likely to be
effective. It may reduce misspend of resources and may even lessen the time may incur in solving the
problem. By reflection and self-assessment the firm may be able to formulate radical methods in
production that have possibility to lower number defects and cost of producing the product. It also may
point out small details that causes problem, and solve the matters with less resources needed. Adopting
cross-functional management and establish quality circle will make the whole organization productive
and effective, and the firm may not just be able to improve its production line but the entire
organization.

Other than the stated alternative course of actions this course of action is more practical, beneficial in
the long-run, and will not give to much tension to the workers during transformation.

Plan of Action:

To properly execute the course of action the firm who undergo in transformation should:

1) The management should developed a goals that will give everyone in the firm a sense of purpose.
Having a sense of purpose will empower everyone in the firm and motivate them to accomplish the
firm’s goals.

2) Turn the long-term goals in to short-term objectives to make it more attainable.

3) Group the workforce and assign certain objective. By working as team they may accomplish more and
solve the problem effectively.

4) Give the groups time for brainstorming, and to reflect and assess the problem and make decisions.

5) Have general meeting with the entire workforce and discuss the plan that all the groups had conclude
and make revision only if needed.

6) Undertake the plans and note for the improvement in the process.

7) Inform everyone in the workforce about the improvement, and give remarks for their hardwork.