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STATEMENT OF WORK
1. Scope
This Statement of Work describes the requirements for the Forcepoint web
security system for Internet web access (the System) at the International Atomic
Energy Agency (IAEA).
The System shall address the following areas:
• Content filtering based on the nature of the content viewed on the Internet;
• Reputation-based filtering which will enable filtering websites based on their
reputation;
• URL filtering which will filter the websites based on their ratings and nature
and categorization (e.g. phishing and hacking websites);
• Virus-protection, protection against malicious content, malwares and Bot
Networks; and
• Reporting capability which will enable IAEA staff to create reports based on
content, source and destination which can be used for analysis and forensic
purposes
The IAEA is currently using the on-premises version of the Forcepoint web
security system however a cloud-based option could also be envisaged.
2. Applicable Documents
N/A
Page 1 of 6
Forcepoint Web Security IAEA Specification
System for Internet Web
Access Dated 2017-01-30
4. Requirements
4.1. Functional and Performance Requirements
Page 2 of 6
Forcepoint Web Security IAEA Specification
System for Internet Web
Access Dated 2017-01-30
Page 3 of 6
Forcepoint Web Security IAEA Specification
System for Internet Web
Access Dated 2017-01-30
The Contractor shall carry out the activities listed below and provide the
deliverables specified:
4.2.1 Ensure that the personnel performing the implementation and advanced
customization include at least one individual with proven experience
and applicable vendor specific technical certification;
4.2.2 Coordinate with IAEA MTIT staff during the course of the installation and
configuration to implement the System in IAEA Vienna headquarters;
Page 4 of 6
Forcepoint Web Security IAEA Specification
System for Internet Web
Access Dated 2017-01-30
5. Language
All documentation and correspondence must be in English.
6. Packing
The System shall be packed in accordance with international standards.
7. Quality Requirements
Page 5 of 6
Forcepoint Web Security IAEA Specification
System for Internet Web
Access Dated 2017-01-30
8.1. After installation, the System shall be tested by the Contractor together
with MTIT staff to demonstrate that it meets the requirements specified herein.
8.2. The results of the testing of the System must be documented by the
Contractor in an acceptance protocol that must be approved and signed by MTIT.
8.3. Prior to shipment, the System shall be tested for conformance with
manufacturer’s performance specifications and the minimum requirements
specified herein.
9.1. The Contractor shall install, as required, the hybrid or cloud version of
the System at IAEA headquarters in Vienna.
9.2. Should the IAEA require the hybrid or cloud version of the System, the
Contractor shall provide 2 days of training in the operation and maintenance. The
training shall take place at IAEA Headquarters in Vienna.
10.1. The Contractor shall provide a clear description of the service, support
and maintenance levels supplied with the System. It shall include the following:
• Type of support and service
• Guaranteed response time
• Guaranteed resolution time in case of software or equipment failure
• Equipment and software covered.
10.2. The Contractor shall provide two complete sets of operation and
servicing manuals and technical drawings.
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International Registration No: 44
Atomic Energy
Agency
Parties: 84
Last change of status: 05 September 2013
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