The Builder Of Choice

HUMAN RESOURCES DEPARTMENT

TRAINING NEEDS ASSESSMENT
This survey will help identify areas where a training program might help our organization be more effective. Please answer the following
questions candidly and honestly. Your individual responses will be considered confidential. Summary data will be used by the Human
Resources department as one tool to improve overall Training & Development within the Company.

Employee Name :: Date Hired:

Project Site/Department : Immediate Superior:
Position:

Place a checkmark (✔) in the box that corresponds to your level of importance and degree of your proficiency on the following skills provided
below.

LEVEL OF IMPORTANCE DEGREE OF PROFICIENCY

SKILLS Extremely Very Somewhat Not Very Not at all
1- 2 3 4 5+
Important Important Important Important Important

LEADERSHIP SKILLS
PEOPLE SKILLS
COMMUNICATION SKILLS
TEAMWORK

STRATEGIC PLANNING & ORGANIZING

INTERPERSONAL SKILLS
PROFESSIONAL SKILLS
CUSTOMER SERVICE
CREATIVITY & INNOVATION
WORK ETHIC
ADAPTABILITY & FLEXIBILITY
TIME MANAGEMENT

CONFLICT MANAGEMENT
PROBLEM SOLVING & DECISION MAKING

Place check (✔) on the skills that you use most often.
LEADERSHIP SKILLS
Encourages a sense of mutual accountability in team settings that motivates individuals
to do his/her best for each other and exceed goals
Demonstrates an ability to identify underlying performance issues among team members
and deliver highly insightful feedback
Identifies the most important priorities for the team and focuses attention effectively
Provides feedback regarding both strengths and development needs on a regular basis;
appropriately balances positive and negative messages
PEOPLE SKILLS
Interact with others respectfully and develop productive working relationship.
Display confidence in others abilities and talents.
Shows consideration for the feelings, needs, thoughts and preferences of others .

COMMUNICATION SKILLS
Conducting effective and efficient meetings.
Encourages an open exchange of ideas and different point of views
Communicates intentions, ideas and feelings openly and directly
Organize ideas clearly both verbally and in writing.
TEAMWORK
Consistently works with others to accomplish goals and tasks.
Treats all team member with the a respectful courteous and professional manner
Working together with the same vision to achieve a goal.
Considers the view of others people when analyzing a situation or developing a solution

STRATEGIC PLANNING & ORGANIZING

Develops and implements reliable,effective metrics to measure outcomes; identifies and
recommends changes to improve efficiency and effectiveness.
Anticipates and adjusts for problems and roadblocks; resolves problems in early stages.
Creates effective plans: defines purpose and outcomes; breaks complex tasks into
process steps, prioritizes activities, itemized resources and estimates costs.

F-HR-006
June 6, 2018
Rev.: 2
 INTERPERSONAL SKILLS
Influence the views and behaviour of others through persuasion and encouragement.

Manages conflict or other sensitive issues tactfully and effectively.

Adapt behaviour to a wide range of people.

PROFESSIONAL DEVELOPMENT
Engages in continuos learning learning opportunities to further develop skills in technical areas
Shares new knowledge regarding professional standards with others to ensure they are able to
contribute new ideas to the company
CUSTOMER SERVICE
Maintains positive, long-term working relationships with clients; is adept at focusing
individualized attention resulting in consistent, high-level customer satisfaction
Regularly updates understanding of customers’ needs and quickly adapts solutions,
as needed, to changing customer demands
Consistently exceeds customer expectations by applying a solid understanding of what
customers need and value
CREATIVITY & INNOVATION
Inspires others to develop and implement new ideas and ways to approach work that
benefit the company and its customers
Encourages new ideas, and motivates others to be proactive and resourceful
Creates and implements processes and procedures by exploring and selecting opportunities

Implements new approaches/ programs that prove to be effective

WORK ETHIC
Accepts each job with equal tenacity and dedication; and keep accountable for getting work
done right and on time.
Compliant to the company's policies and rules.
Consistent in delivering good quality work and earn good reputation
ADAPTABILITY & FLEXIBILITY
Has actively sought to learn new things on own initiative. Has responded positively to change
and adapted to new situations quickly.
Able to take on a diverse range of tasks equally effectively.
TIME MANAGEMENT
Creating an action plans to accomplish tasks on time.
Anticipates impact of environment and situations on projects and plans how to compensate for
the unexpected
Designs methods for implementing plans and for measuring success
Effectively shifts priorities and multi-tasks on projects

CONFLICT MANAGEMENT
Effectively identifies and manages potential conflicts within relationships to prevent disagreements
from arising
Works to resolve conflict among team members by showing respect for others’ opinions and
working toward mutually agreeable solutions
Successfully redirects others when they begin to lose focus on the critical issues that need to
be resolved.
PROBLEM SOLVING & DECISION MAKING
Highly collaborative in terms of seeking input to solve problems and make decisions.
Consistently makes clear, transparent, timely decisions; decisions consistently align with
organizational and departmental goals.
Uses established standards/methods to solve common problems; responds to recurring problems
by investigating the underlying causes and taking steps to eliminate them

Additional Information

1 Please indicate technical trainings you need in your present job.

2 What can HR Training and Development do to address your training need(s)?

3 Please provide any suggestion(s) on how we can better support employees and organizational success.

F-HR-006
June 6, 2018
Rev.: 2