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MAHAVITARAN Consumer App

MAHAVITARAN
Consumer
App

1
MAHAVITARAN MOBILE APP

• Mahavitaran
Consumer App
is available on
Google Play
store and Apple
App store

2
MAHAVITARAN MOBILE APP
• Mahavitaran Consumer App
enables consumers to avail
Mahavitaran services at
his/her fingertips.
• The app is simple and easy
to use.
• It provides transparency in
delivering services to
consumers.
• App is available in English as
well as Marathi Language.
• App is available for Android,
& iOS.
• Till date more than 15 Lakh
consumers have
downloaded Mahavitaran
Mobile App.

3
MOBILE APP FOR CONSUMERS

• If you have not registered


yet, pl sign up using this link

4
Guest Login

5
REGISTRATION FORM

Please enter
required
information
and click
on Submit
button

6
SERVICES AVAILABLE FOR CONSUMERS ON MOBILE APP FOR REGISTERED USER

• View Current Bill and Pay • Manage multiple


though Net banking, connections through
Debit/Credit/Cash Card, single user account for
Mobile Wallets, UPI etc. payment etc

• Submit ‘Self reading’ in


case meter reader billed • Register & Track Power
on the basis of ‘Average’ Failure and Billing
on receipt of SMS from Complaints
MSEDCL.

• View Bill & Payment • Submission of Feedback


History for last 6 months on Mahavitaran services
on the scale of 1 to 5

• Call Centralized Customer


Care • Register/Update Mobile
number and/or email id

7
Submit Reading

Submit Reading when


meter reading not
taken by meter
reader

8
Submit Meter Reading

Consumer may submit Self Reading

9
Submit Meter Reading

Consumer may submit Self Reading

10
Submit Meter Reading

Consumer receives acknowledgment


dialog box after submitting meter reading

11
Submit Meter Reading

12
Thank
You

13

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