Dear Mr.

Robinson,

Unfortunately, we were unable (failed) to pay your invoice €5,000 in November and the December
invoice 7713 for $1289. We were ready(prepared) to pay the invoice as usual but a part of our cargo
sent to the buyer from Australia was destroyed by fire on the ship "Tippa" in the port of Bombay in
November.
Our insurance company promised to pay(compensate) us the compensation within 2-3 weeks. We will
pay your bills as soon as we receive the money.
We hope for your understanding the situation and wait for the payment until the promised date.

Yours sincerely,
A. V. Korshunov
General Director

Dear Richard,

I was very(highly) surprised to receive your letter that you did not receive the money for invoice Н931.
I had instructed the bank "Vnesheconombank" to open an account in your name on the 2nd of
November with Barnley's Bank for $91.963. November, 2. According to the bank balance, the money
had withdrawn from my account and I believed that it was transferred to yours.
Maybe the bank failed to inform you. Will you Check it, please, and, if something is wrong, let me know.
I will make enquiries.

Yours sincerely,
Andrey Smirnov

Dear Senior. Berlucchi,

Further to the letter of August, 10 I enclose a copy of the invoice as a part of your bill for June which you
failed to pay fully.
We have already been working with you so we are surprised that you did not received neither
remittance nor explanation why you had not paid the remaining €6.000. We would ask to send either a
cheque in the nearest 7 days, or explain the reasons for the delay of payment.

Yours sincerely,
N. S. Tkachuk
Executive director

Dear ladies and gentlemen,

Our company is a chain of stores in Novosibirsk and the region, Siberia, Russia. We are looking for a
manufacturing company that could supply us with a wide range of formal clothing for men. Your
collection at the exhibition in Hamburg last week impressed us greatly. As we are willing to make a big-
ticket order, we would like to obtain extra discount 20% off on wholesale prices. We offer payment by
bank draft/bill of exchange within 30 days, the documents against a cheque.
If you accept our conditions and you are able to supply us with 500 suits at a single lot , we wait for your
catalogue and a price list.

Looking forward to your answer,

Yours faithfully,
A. V. Kuznetsov
Commercial Director

Dear Wang Yun,

The attached files contain two copies of our employees ' passports. We expect to arrive in Shinyan on
March 11 and leave on April 1.
The attached files contain two copies of our employees ' passports. We are still interested in the issue of
payment for visa processing and customs fees. For these purposes, about $250*2 = $500 is required.
A convenient option is to transfer money to a foreign currency account via Western Union. In the third
attached file, there are details of the currency account in the Bank.

D. M. Ivanov,
Head of the laboratory

Dear Mr. Gerard,

We thank you for your request of May, 12 concerning the CD disks the advertising of which was
published in the magazine "Computers" this month.
We assure that the disks are of high-quality and suitable for domestic recording. They are produced by
"Philips", the brand you certainly know. We offer them to you at such a moderate price because it is a
part of the consignment/load/shipment that we received from a bankrupt company.
Since the price is low and the size of our profit as well, we can't provide discount for this part of the
consignment. However, we have a wide range of electronics and computer equipment and we have
attached the price list with a detailed description of the terms of the deals and discounts for the size of
the order and payment in cash.
We have mailed the samples of the advertised CD disks in the magazine in the separate delivery and
their other brands that are available in our stock. Please, place your order at your earliest convenience
as our advertisement brought us many responses.

Thank you for your interest.

Yours sincerely,
A. N. Semenov
Head of sales