eCircular

Department: P&HRD
Sl.No.: 876/2017 - 18
Circular No.: CDO/P^HRD-IR/54/2017 - 18
Date: Mon 30 Oct 2017

To,
All Branches & Offices of
State Bank of India.

HUMAN RESOURCES
EMPLOYEE WELFARE AND WORK-LIFE BALANCE

Our Bank had taken a number of transformative initiatives in the past few years in the area of
Human Resources Development. These initiatives are critical to ensure that our Bank remains in
the forefront of banking in India and our employees are equipped to meet the challenges of
tomorrow. Several initiatives have also been taken to ensure and improve welfare of our
employees.

2. Employee welfare cannot be restricted to mere provision of facilities, monetary or otherwise,

but needs a comprehensive approach. A good and healthy work environment, mutual respect and
empathy in work place, a good work-life balance etc., are essential to achieve a healthy and
happy workforce. In a large organization like ours, this cannot be achieved without the active
involvement of each and every one of us. Each one of us needs to imbibe certain qualities in us
to make the work place a better one for all of us.

3. Productivity and agility in market place are critical to meet the requirements of our customers.
Productivity has to be achieved by better planning and organizing, coordination between various
departments/persons working in a unit and leveraging technology wherever possible. Goal
orientation, adherence to timelines and pride in achieving set targets should define our
functioning at all levels. All employees should be punctual and adhere to work place discipline to
project an efficient image of the Bank.

4. Working longer hours or working on holidays should not be the mode achieving productivity.
Employees should also have adequate time to devote to their personal and family needs to
remain healthy. While there could be occasions when some of us are required to work beyond
normal duty hours/on Sundays or holidays, such occasions should be rare. Calling officers for
doing routine work on Sundays or holidays should be avoided by better planning of work during
the workweek. If some offices (like CPCs) are required to be kept open for the convenience of
customers on Sundays or holidays, shift system should be followed to ensure that no official or
employee is required to work on all days of the week. ATMs should be managed by better
planning and use of CIT agencies. Campaigns should preferably be planned on working days.
However, if any campaigns are required to be held on holidays for better visibility and
effectiveness, the concerned officials should be given a compensatory off in the immediately
following week. At the same time, non-completion of assigned tasks or lack of decorum in office
are totally unacceptable and to be dealt with accordingly.

5. A healthy and fit workforce make for a healthy and successful organization. All of us have a
responsibility to keep this organization healthy and successful.

6. Please bring it to notice of all concerned and arrange accordingly.

(Prashant Kumar)
Dy. Managing Director &
Corporate Development Officer