M Bindu

EXECUTIVE/ADMINISTRATIVE ASSISTANT WITH 22 YEARS’ EXPERIENCE

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Address: #167, Krishna Nivas, 5 Cross, Kavery Street, Udayanagar, BLR-16
Contact No: +91-90086-00885
Email: mbindumenon@gmail.com
Date of Birth: 23/06/1974
Languages:English, Hindi, Kannada, Tamil
Nationality: Indian
Availability: Immediately

OBJECTIVE
To seek a challenging position in a dynamic organization that welcomes initiative and dedication
and demands excellence in consistently meeting business objectives and exceeding standards.

PROFILE
A passionate, dedicated, multi-skilled and enthusiastic professional with M.A. in Literature &
Diploma in Personal Secretarial Course and have more than Twenty Two (22+) years of
diversified work experience in the fields of Administration, Marketing & Sales of high
aptitude with professionalism and strong work ethics in workplace. I am proficient in usingMS
Officeand other computer applications and have strong expertise in managing various
operations.

KEY COMPETENCIES / SKILLS

 Customer Service Skills  Organizational Skills  Handling Office
 Business Correspondence  Team Player Equipment
 Relationship Building  Interpersonal Skills  Filing and Record
 Time Management Keeping

PROFESSIONAL EXPERIENCE
FREELANCER SEP 2009 TO JAN 2013 & MAR 2014 TO TILL DATE
F REELANCE V IRTUAL A SSISTANT
R ESPONSIBILITIES :

Clients from USA, Canada & Singapore, Bengaluru

 Virtual Executive Assistant
 Email Management
 Calendar Management
 Travel Management
 Vendor Management
 Data Entry Management 1
 Marketing Assistant
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 Sales Assistant
 Event Planning & Logistics
 Customer Support
 Accounting using QuickBooks
 HR Assistant
 Printing Assistant
 Online Researches
 MIS Reporting
Used to communicate with Clients using Skype, Zoom Meetings, WhatSapp, Team Viewer,
GoToMeeting etc.
WEIR INDIA PRIVATE LIMITED SEP 2013 TO MAR 2014
E XECUTIVE A SSISTANT – C OUNTRY F INANCE D IRECTOR
R ESPONSIBILITIES :

 Responsible for managing Country Finance Director’s Office day to day activities
 Managing the Mail box of CFD, timely reply, flags & follow-up till closure
 Support the reporting requirements, on time submission of group requirements
 Timely action / follow up on pending issues
 Compilation of Board Meeting presentations
 Facilitating Finance Town Hall / Quarterly Meeting across units. Compilation of minutes and
follow-up till closure
 Domestic, International travel arrangements for CFD & Team. Also assisting in visa
processing
 Expense claims of CFD, bill payments etc.
 Data storage, maintenance of personal confidential documents
 To ensure that the reports are submitted to the group as per the Reporting Calendar

LAQSH JOB SKILLS ACADEMY PVT. LTD. FEB 2013 TO AUG 2013
E XECUTIVE A SSISTANT – CEO
R ESPONSIBILITIES :

 Managed all the administration tasks on daily basis

 Maintaining Calendar & Organizing Meetings
 Preparing Correspondences, Marketing Proposals, presentations for meetings
 Distributing Meeting Agendas and Minutes
 Maintain documents & files
 Assisting Sales in generating Walk-ins and also follow up for conversions
 Closely interacting with Sales for leads closure
 Co-ordinating for Corporate Training requirements at office

FREELANCER SEP 2009 TO JAN 2013

F REELANCE V IRTUAL A SSISTANT
R ESPONSIBILITIES :

 Handled clients from USA, Canada & Singapore

 Supporting Corporate Manages in their Administrative tasks

WIPRO GE HEALTHCARE PVT. LTD. JUL 1996 TO SEP 2009

E XECUTIVE A SSISTANT – CEO
R ESPONSIBILITIES :

P RESIDENT ’ S D EPARTMENT 2
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 Maintaining Calendar, Organizing Meetings, Preparing Correspondences
 Preparing presentations for meetings
 Set-up President’s travel arrangements (domestic, if international visa process etc.)
 Prepare and maintain T&L expense reports
 Distributing Meeting Agendas and Minutes
 Maintain documents & files
 Logistics support for overseas visitors/customers etc. including visa documents, hotel stay
etc.
 Following up on customer issue letters/reply to customers
 Co-ordination for Board Meetings and preparation of Board Docket
 Handling of vendor payments
M ARKETING D EPARTMENT
 Organizing and co-ordination for conferences/product launches
 Creation of display panels for conferences/product launches, bi-monthly newsletter for
updating to customers, Product brochures printing
 Maintaining and updating Marketing Intranet
S ALES D EPARTMENT
 Working closely with customers for pre-sale visit and post-sale training after purchase of
equipment
 Organizing trainings for customers and also handling their visa documentations, dockets with
complete details of training, hotel arrangements, ticketing, release of forex etc. for domestic
and international requirements
 Organizing and co-ordinating for customer visits to facility, demonstration of the products
through technical team
 Co-ordination for Quarterly Review Meetings and follow-up on actions items raised in the
meeting for closure
 Ordering of Collaterals from overseas helping the Sales Team for presentations to customers
 Logistics support for Sales Trainings, Presentations etc.
 Support for Sales Team for visit abroad on trainings, customer demos

L EGAL D EPARTMENT
 Interaction with legal firms for case closures
 Preparation of Agreements
 Policy drafting
 Updation of legal tracker on a daily basis
 Case findings from concerned department and maintenance of all legal correspondence

ICDS LIMITED JUL 1995 TO JUL 1996

L EGAL S ECRETARY
R ESPONSIBILITIES :

 Handled overall secretarial jobs for GM – Legal

 Business Correspondence
 Legal Agreements
 Follow-up on cases
 Filing
 Co-ordinating for Board Meeting documents

ZASS & ASSOCIATES JUN 1993 TO JUL 1995

S ECRETARY
R ESPONSIBILITIES :

 Handled overall secretarial jobs for GM

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 Creating Export Documentation

COMMERCIAL TAX OFFICE APR 1993 TO JUN 1993

S TENOGRAPHER
R ESPONSIBILITIES :

 Temporary vacancy handled all correspondences & filing systems

ACADEMICS AND PROFESSIONAL QUALIFICATIONS
Masters in English (MA – English Literature) - 2004, Manomaniam Sundaranar University
Diploma in Personal Secretarial Course- 1993, Davar’s College of Commerce
P.U.C. - 1992, Indiranagar Junior College
S.S.L.C. - 1990, Seventh Day Adventist School

MAJOR PROGRAMS & TRAINING

 1997 - Employee Orientation Program, Window’s 95 Training Program
 1998 - Attitudinal Workshop on Effective Communication &Human Relations
 2000 - Marketing School Training
 2001 - Online Training on Six Sigma (Quality Initiative)
 2002 - Online Products Orientation
 2002 - e-Business Orientation

REWARDS & RECOGNITIONS

 Exemplary Performance Award for handling the logistics for Customer User Meetings
 Recognition award for efforts, dedication and hard work for Business Man of the Year
 Night-on-town award for contribution in making the Sports & Cultural Day a bit hit
 Night-on-town award for successfully planning and managing Top Management Leadership
Day

IT AND COMPUTER SKILLS

Proficient with the use ofMicrosoft Office Tools (Word Processing, Spread sheet,
PowerPoint, Excel, Outlook, Access) and other computer applications

REFERENCE
May be furnished on demand

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