28/4/2020 Introduction to Service Management with ITIL 4 – ITIL® 4 Exam by Dion Training

Introduction to Service Management

with ITIL® 4

Learn about service management, four dimensions, guiding principles,

service value system,
and the ITIL 4 practices

https://itil.diontraining.com/service-management/?gclid=CjwKCAjwqJ_1BRBZEiwAv73uwLHyDvjMDOJmWU3gaamqmzzcHc-VlBx0NnvGBpnC8T… 1/7
28/4/2020 Introduction to Service Management with ITIL 4 – ITIL® 4 Exam by Dion Training

Price: Free
Price: $49

Enroll Now

Here’s what you will learn…

We will take you from an absolute beginner to understanding the basics of service
management and ITIL® 4.

The Information Technology Infrastructure Library (ITIL) framework has become the standard in IT Service
Management across the globe. ITIL helps all organizations, regardless of their industry or business sector,
provide their IT services using the most ef cient and economical methods. The framework focuses on
IT Service Management best practices and ef cient operations, and is used in government, commercial, and
non-pro t organizations, alike.

This course provides an introduction to service management and the new ITIL 4 Foundation certi cation
exam, which is the entry-level certi cation in the ITIL framework and offers an exceptional overview of
ITIL. By obtaining your ITIL 4 Foundation certi cation, you are showing employers that you understand
the key elements, concepts, and terminology used in ITIL, including how operations move between each
activity and process to create value in the service value system, and their overall contribution to the service
management best practices.

Key elements, concepts, and

terminology in ITIL and service
management

Four Dimensions that are critical to the formation of

products and services

https://itil.diontraining.com/service-management/?gclid=CjwKCAjwqJ_1BRBZEiwAv73uwLHyDvjMDOJmWU3gaamqmzzcHc-VlBx0NnvGBpnC8T… 2/7
28/4/2020 Introduction to Service Management with ITIL 4 – ITIL® 4 Exam by Dion Training

Seven Guiding Principles that an

organization can use in all
circumstances

How value is created across the

service value system

Who should take this course...

Anyone who is interested in nding our if ITIL 4 is right for them.

Please note, this course is NOT a complete textbook replacement and DOES NOT cover the entire ITIL 4
Foundation exam objectives in-depth. This course is a free course to introduce you to the concepts of
service management and the ITIL 4 framework in order for you to determine if studying for the ITIL 4
Foundation certi cation is right for you.

Learn about service management, four dimensions, guiding principles,

service value system, and the ITIL 4 practices now!

Enroll Now

Here’s exactly what’s included...

https://itil.diontraining.com/service-management/?gclid=CjwKCAjwqJ_1BRBZEiwAv73uwLHyDvjMDOJmWU3gaamqmzzcHc-VlBx0NnvGBpnC8T… 3/7
28/4/2020 Introduction to Service Management with ITIL 4 – ITIL® 4 Exam by Dion Training

Online Video Training

Enjoy our high-quality online video training to learn the

materials whenever and wherever you learn best.
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Section Quizzes

After each section, you will be tested to ensure you are

learning the materials before advancing on to ensure the
best results.
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Our Exclusive Cram Card

This short ve page downloadable PDF provides you a

quick summary of the most important things that you
need to know for the exam.
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What our students are saying...

We have helped over 100,000 students get certi ed and we can help you, too!

I watched the videos, reviewed the included study pdf,

took all eight practice tests, and passed on the rst
attempt. The grades I made on the practice tests were

https://itil.diontraining.com/service-management/?gclid=CjwKCAjwqJ_1BRBZEiwAv73uwLHyDvjMDOJmWU3gaamqmzzcHc-VlBx0NnvGBpnC8T… 4/7
28/4/2020 Introduction to Service Management with ITIL 4 – ITIL® 4 Exam by Dion Training

very close to the grade I made on the actual certi cation

test, too!

Great content! Obviously knowledgeable and

experienced instructor. Thank You! I recommend this
course to anyone wanting to learn ITILv4 foundation.

I just passed my test with a 98%. Hot dang, you weren’t

kidding when you said that this course covers everything
you need to pass!

Jason uses practical examples to explain ITIL 4 concepts

and practices. Simpli cation at its best!

Try us before you buy!

All the risk is on us, as it should be. You literally have nothing to lose.

https://itil.diontraining.com/service-management/?gclid=CjwKCAjwqJ_1BRBZEiwAv73uwLHyDvjMDOJmWU3gaamqmzzcHc-VlBx0NnvGBpnC8T… 5/7
28/4/2020 Introduction to Service Management with ITIL 4 – ITIL® 4 Exam by Dion Training

We are con dent that you will enjoy our teaching style that we are providing you this course
absolutely free. Just enroll now and you can start learning all about IT service management and
the new concepts in ITIL 4 at absolutely no cost to you. If you love the course (and we think you
will), then you can signup for our full certi cation courses with an exclusive discount.

Authorized Training Organization

Dion Training Solutions is an Accredited Training Organization for the ITIL certi cation exams.

All of our courses undergo a stringent review by the accreditation body prior to being published. When you
take a course through us, you can be assured you are getting the highest quality training and an affordable
price.

https://itil.diontraining.com/service-management/?gclid=CjwKCAjwqJ_1BRBZEiwAv73uwLHyDvjMDOJmWU3gaamqmzzcHc-VlBx0NnvGBpnC8T… 6/7
28/4/2020 Introduction to Service Management with ITIL 4 – ITIL® 4 Exam by Dion Training

Copyright © 2020 Dion Training Solutions, LLC

Dion Training Solutions, LLC is an Accredited Training Organization for ITIL® by PeopleCert on behalf of Axelos. ITIL® and the
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is owned by Dion Training Solutions. For the of cial ITIL site, please visit www.axelos.com/best-practice-solutions/itil.

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