Accelerate Myrtle Beach Recovery Task Force

Accommodations Guidelines for Reopening

Any order enacted by local, state or federal governments regarding similar guidance
and/or safety measures will supersede these suggested guidelines.

Properties are required to comply with the existing executive order from the governor
prohibiting rentals to visitors coming from CDC designated “hot spots.”
https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/cases-in-us.html

GUEST ARRIVAL ▶ Remove all magazines, newspapers and

▶ Post signs in the lobby to remind guests of social
distancing measures.
▶ During periods of low to medium occupancy,
guest rooms should be spread out as much as
possible.
▶ Recommend against bellman service, however
if needed, hotel personnel should not travel to
the guest room with the guest, but deliver their
luggage either before or after guests arrive to
their room.
▶ Assembly/line areas at the front desk should have
clear markings on the floor to indicate proper
spacing distances from other guests .
▶ Front desk team members and other lobby
personnel should wear face masks as protection
for both themselves and the guests.
▶ Installation of “sneeze guard” type barricades
at each front desk station should be utilized for
additional protection.
▶ Arrival packets should be assembled in advance
with the proper protections. This will avoid
handing any more items than necessary across
the front desk.
▶ Plastic key cards should be sanitized both before
and after each guest use.
promotional pamphlets from all common areas.
▶ Minors should be accompanied by an adult at all
times.
ELEVATORS
▶ Due to the proximity necessary in guest elevators,
we would ask that guests wear face masks or face
protection while riding the elevators for both their
safety and the safety of others.
CLEANING PROCEDURES
▶ Clean and disinfect all areas such as offices,
bathrooms, common areas, shared electronic
equipment routinely.
▶ Implement “light touch” stayover service to limit
time in guest rooms.
▶ Locate hand sanitizer stations in all public areas
including elevators, lobbies, and on guest floors.
▶ Hotels should engage with and receive from their
cleaning chemical provider documentation and
statements regarding the effectiveness on their
products specifically for COVID-19 sanitation.
▶ Guest rooms cleaned and disinfected using
commercial grade cleaning solutions and
products that are certified for COVID-19 between
guest stays, including all frequently touched
objects and surfaces, such as door handles,
remote controls, telephones, etc.
 Accelerate Myrtle Beach Recovery Task Force
Accommodations Guidelines for Reopening
Guest and team member transportation vehicles
should be disinfected after each use.
POOL AREAS
▶ Pool chairs should be spaced 6-feet apart to
promote social distancing.
▶ When pools reopen and guests enjoy the use
of the pools, guests should respect the 6-feet
social distancing requirements and maintain
that distance from other bathers.
▶ Seats at the “bar” should be removed. Table
and chair service provided where appropriate.
▶ Chairs should be disinfected after each use.
▶ All menus should be single use and disposable.
▶ Disposable service utensils, plates and cups
should be used at all times.
FOOD AND BEVERAGE
▶ Single use disposable plates, bowls, cutlery and
cups.
▶ Discontinue buffet offerings and replace with
individual portion servings.
▶ Manned beverage stations to prevent guest
contamination of service equipment.
▶ Increased cleaning and disinfecting of all
equipment and surfaces.
▶ All beverages served in disposable cups/glasses.
▶ Single use, disposable menus that can be
discarded after each guest.
▶ Service staff should wear masks and gloves
while servicing tables.
▶ Table coverings should be changed with
each guest. Hard surface tables should be
thoroughly sanitized between each guest.
▶ Proper spacing of tables and service areas
should occur to promote social distancing.
TEAM MEMBER PRACTICES
▶ When entering the building do not gather
and talk, keep a safe distance (at least 6-feet)
between you and your co-worker.
▶ Members will be issued PP&E to wear at all
times while at work.
▶ Team members are scheduled to arrive and
depart work at staggered times. Please do not
come in early or late so that we can ensure
that the proper distance and gathering
requirements are maintained while receiving
your work assignment.
▶ Service elevators are restricted to one person
and wearing a mask is recommended.
Please wait for another elevator if it is already
occupied.
▶ You will be assigned a work area. We ask that
you remain in those areas as they have been
specifically chosen to maintain distances
between team members.
▶ If you are working on your assignment and
need supplies, please call your department
manager and they will bring you supplies to
your designated area.
▶ Employees will need to bring in lunch, as
the cafeteria will be closed. Employees have
permission to eat lunch where they are
working for the day. They must clean up after
themselves.
▶ Practice good hygiene. Wash your hands,
especially after touching any frequently used
item or surface. Avoid touching your face.
Sneeze or cough into a tissue or the inside of
your elbow. Disinfect frequently used items and
surfaces as much as possible.
▶ If you feel sick, have a temperature, or have
a cough stay home. Do not come into work.
Contact your medical provider.
▶ If someone in your household has tested
positive for the coronavirus, keep the entire
household at home. Do not come into work.
Contact your medical provider.