Amit

 Solid 18+ years’ of experience that encompasses Agile leadership/project/program

management using Scrum/ Kanban methodology, in multiple domains including
Entertainment / Satellite Television, Banking, Insurance and Telecom. Worked on large
scale agile tranformation projects for Fortune 500 organizations –DIRECTV, HSBC Bank
and J.P. MORGAN SECURITIES
 Currently working with ADP Inc as Scrum Master/Agile Coach in Scaled Agile SAFe
framework.
 Experience implemeting e-commerce web-sites /client server applications and
ETL/ERP/workday projects
 Was Responsible for strategic projects for high transaction e-commerce site used by
DIRECTV’s 20million customers.
o Directv.com - web and mobile web site
o Online streaming - movies & sports on directv.com
 Demonstrate strong team player and interpersonal skills with the ability to build
relationships across organizational levels and effectively deal with a team comprised of
both local team members and off-shore team members.
Areas of Expertise

Agile coach/Scrum Master CSM/PMP

Project/Program/Product Management Scaled Agile SAFe framework

Agile Leadership Communication/Collaboration

WORK EXPERIENCE

ADP- PASADENA INNOVATION CENTER OCTOBER 2017- TILL DATE

Scrum Master/Agile Coach (Team Size 15-30)

 Provide Agile Leadership for ADP N8 Migration program.

 Rollout Scaled Agile SAFe framework across N8 program
 Championed agile concepts & methodologies leading to the adoption of agile methodology in
the organization
 Every quarter conducted and shared Agile Maturity Assessment of every team with
management.
 As an Agile Coach coached Scrum Masters, Product Owners, functional managers on agile
processes and retrospectives
 Led and coached Product Owners to improve story writing & requirements gathering
process, leading to an increase in customer satisfaction.
 Developed and followed agile project management plan for N8 program
 Conducted SOS (scrum of scrum) meetings with various multi-tier teams to resolved inter-
dependencies in agile release train model (SAFe framework)

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  Conducted Hardening sprints of 2 weeks with end-to-end teams as part of the release train
model.
 Conducted Daily standup, Product backlog grooming, Sprint Planning, Sprint Review &
Sprint Retrospective meetings.
 Determined the team capacity (velocity) from historical data. Created Work Break down
structure (user stories) and corresponding activities/tasks.
 Monitored the program progress and radiated the information to stake holders. Identified and
mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
 Business & Release Management to understand the vision of the product, prioritize and
develop software release planning.
 Communicated the progress to senior management thru 'Burndown Charts'. Monitored the
Quality thru metrics and mentored team thru the project management processes.
 Extensive use of Microsoft SharePoint, Rally, Confluence, JIRA

MILLION BULLS INC SEP 2015 -

SEPT 2017

Scrum Master/ Agile evangelist

 Worked with clients in orange and LA county to re-shape development practices to a more
nimble, effective and customer-focused model.
 Helped clients embrace and evangelizing the Agile Culture
 Helped client teams create great software, through training, coaching, and consulting. Extra
focus on agile technical practices.
 Work closely with PMO and Senior Management on Agile transformation initiatives.
 Clients include: ESRI, Pacific Dental Services

DIRECTV INC, EL SEGUNDO, CA OCT 2007 –

SEP 2015

Scrum Master/Technical Project Manager– (FTE) ($3.5 Million- Team Size 15-30)

 Responsible for agile delivery of strategic projects for http://www.directv.com website which was a
high transaction e-commerce site used by DIRECTV’s 20 million customers. Successfully managed
projects with focus on Web Content Management such as (ATG / CMS / SDL Triduum)
 Developed and followed agile project management plan (Agile Ceremonies). Facilitated build
requirements log (product backlog) with cost estimates and priority.
 Conducted Scrum Daily standup, Product backlog grooming, Sprint Planning, Sprint Review & Sprint
Retrospective meetings.

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  Created and maintained Kanban board in Jira for supporting production ops. We blended kanban and
scrum into "scrumban”
 Determined the team capacity (velocity) from historical data. Created Work Break down structure
(user stories) and corresponding activities/tasks.
 Monitored the project progress and radiated the information to stake holders. Identified and mitigated
team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
 Work closely with business & release Management to understand the vision of the product, prioritize
and develop software release planning.
 Communicated the progress to senior management thru 'Burndown Charts'. Monitored the Quality
thru metrics and mentored team thru the project management processes.
 As an Agile Coach Coached team members on agile processes and facilitated planning meetings and
retrospectives. Maintained task board and produced daily burndown charts.
 Championed agile concepts & methodologies outside of the software development teams, leading to
the adoption of agile methodology.
 Led Digital Advertising Projects which involved Split testing (A/B testing) with the goal of improving a
website metric, such as clicks/form completions and purchases.
 Working knowledge with Adobe Experience manager (AEM), OpenCMS, ATG Web Commerce and
SDL Tridion 2013
 Engineering projects which require web services related changes and SOAPUI tests.
 Extensive use of Microsoft SharePoint, JIRA, Clarity and lync.
Strategic dotcom projects:
o Responsive web strategy
o Optimization of DIRECTV website, search and changes to global navigation rollout.
o NFL IPad streaming for NY Zip code (integration project involving 30 applications).
o Online streaming of sports, TV shows and movies
o ATG / Web logic upgrade.
o Customer Support / Answer station implementation.
o Infrastructure project Global Load Balancing and 24/7 implementation.
o Offered migration to OOM framework (integration project involving 15 applications).
o Configurable Offers Interstation with Middleware / BI / Data warehouse.
o Redesigned and optimized Directv.com.
o Moving to Omniture from Hit Box.
o UI testing for mobile phones.
o Upgraded DIRECTV web-site to support multiple browsers, smart phones and tablets.

Project Manager for Migration of HR applications into Workday,

Drive migration of DIRECTV legacy HRIS/ HCM / HRMS applications into Workday, Cloud, BIG data,
SAS and Business Intelligence
 Responsible for costing, estimating and planning project
 Preparing Project Initiation documentation.
 Responsible for ensuring best value is obtained for the project including use of internal and external
resources/vendors.

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  Maintaining and completing Project Key Performance Indicators.
 Managed full SDLC, from ideation, to discovery, to execution, then to deployment.
 Writing detailed and summarized project progress reports.
 Identifying, costing and processing any contract variations.
 Tracking activities against the detailed project plans
 Updating project plans to include agreed changes.
 Producing accurate financial reports. Monitoring actual expenditure figures against project budgets.
 Worked closely with Project Management Office, HR Partners to manage schedule and deliverables.
 Collaborated with HRIS Director in coordinating HRIS activities on inter-dependent projects as
needed.
 Created the end to end program level strategy and walkthrough with the functional application teams.
 Worked on data conversion and migration strategy with development manager.
 Worked with HR Partners/IT stakeholders and application test teams.
 Partnered with business users from HR and IT to validate end to end tests
 Assessed change requests and scope changes and provided insight and testing solutions to the
application test team.
 Facilitated technical discussions on troubleshooting calls and facilitated resolution of functional test
issues and Critical / High defects, as needed.
 Specifically drove resolution on ageing defects that bounced between applications.
 Coordinated and communicated project information across all applications / teams, PM, Business PM
and HR Partners.
 Communicated decisions to ensure project progresses keeping stakeholders informed of key
decisions and impacts.
 Provided Status Report to the Project Management Office group.

J.P. MORGAN CHASE – NY & IRVINE MAR 2005 – OCT 2007

Project Manager Consultant

 Lead implementation of options trading platform
 Responsible for budgets, estimating and planning
 Managed from ideation, to discovery, to execution, then to deployment.
 Tracking activities against the detailed project plans
 Updating project plans to include agreed changes.
 Implemented strong delivery practices (test strategies, issue management, risk management and
decision tracking) and contributed to client implementation methodologies and management best
practices.

HSBC BANK– CHICAGO, IL MAR 2004 – FEB 2005

Project Lead
 The Audit Information System (AIS) is a series of workflow design databases that are used
collectively to manage the ongoing activities of Group Head Office Audit including administration,

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 working papers and record storage. AIS provides management and audit staff with a uniform desktop
that provides an array of tools to carry out assigned responsibilities.
 Project Lead with team size of 15 responsible for the following:
o End-to-end project management which involved requirement capturing, managing the
development team, estimation of efforts and preparing project plans.
o Integration testing and regression testing.
o Define SLAs.
o Continuous process improvement.
o Worldwide implementation of AIS.

Project Lead RMXpress Enhancements (Marsh Inc. US) MAR 2003 – MAY 2004
 RMXpress, which is a part of In Mind suite of applications, is a Risk Management Marketing tool.
Insurance brokers use this tool to create standardized insurance coverage specification while Carriers
can use it to provide online quotations.
 Web enabled forms from the Casualty practice and Policy analysis databases.
 Creation and modification of RMXpress Usage reports.
 Operational and System Support of RMXpress application.
 Support, maintenance and enhancements to RMXpress application.
 Creation of an interface to RMXpress application for data entry.
 Extraction of data from Export data from 1800 dB’s to txt file.
 Integration testing and regression testing.

CUMMINS POWER RENT – MINNEAPOLIS, MN SEP 2001 – FEB 2003

Designer and Developer Consultant
 The objective was to provide web-based, intranet-based solution to their clients and distributors which
tracks current inventory of the Engines provides visibility to Distributors (North America) to see which
units are available for rent from Power Rent.
 Stores Distributor Contact Information – which individuals are, contacts for what distributor and how
can you contact them.
 Power Rent can control their rate structures per distributor or customer that rents from them. Power
Rent can keep track of who is renting their units and where they are located.
 Zip code ranges are used to locate units that are closest to the customer.
 Allowed registered Distributors to create contracts to rent Power Rent’s equipment.
 Provided a way for Power Rent to invoice their Customers (Distributors) via GIEA.
 Provided an area where Distributors complete and fill out Power Rent Forms.
 Available via browser to North American Distributors.
 As an Designer and Developer was involved in the following:
o Requirement analysis for security and rates module.
o High level and detail level design.
o Development.
o Unit testing and reports.

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 o Integration testing and support.
o Migration strategy from Version R5 to Version R6.0.

FOCUS SOFTWARE ATLANTA JUL

2000 – DEC 2001
Designer and Developer
Project: BIB KPI (Migration from R4.6 to R5)
 Business Intelligence Builder (BIB) is a tool used to centralize, gather and distribute information within
the organization. It is used to analyze competitor and other information in standardized way and
enables users to discuss business matters of interest in a networked environment.
 Migration from R4.6 to R5 – They had to be web enabled and each functionality available on notes
client R5 had to be made available for the web client. The application was designed to support the
information management and KPI (Key Process Indicator) tracking of a company.
 The Project consists of 8 Databases, which included Discussion, News Bulletin, Findit, KPI, Reports
and Infobank.
o High level and detail level design.
o Development of Headlines module, Findit module and Question Answer module.
o Integration testing and support.

AMERICUSGLOBALSOFTWARE–ATLANTA
NOV 1999 – JUL 2000
Designer and Developer
Project: Human Resource Management System (HRMS)
 The current application development was a workflow type of application (HR) in lotus notes R5. It is
basically total customization of the human resource management system and the Application
consisted of five databases: Employee Personal information Pre employment / Letters / Circulars
information Personal Data-Master Information Performance Appraisal Database, Training and
Development database.
 High level and detail level design.
 Development for Client and Web for Employee database and training module.
 Integration testing and support.

Skills, Certifications and Education

Successfully completed Certified Scrum Master training conducted by Scrum Alliance

Certified Scrum Master, CSM®-Scrum Alliance. Certificate ID: - 553651
Successfully completed PMP certification training
Undergraduate Computer Engineering – India [Pune University] and Certified Lotus Notes
professional

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Project Management/ Collaboration Tools: MS Project, MS Visio, MS Office, Microsoft
SharePoint, JIRA, Clarity
Programming: ASP.net, C#, VB.net, ASP, VB , HTML, CSS, XML, JavaScript, VB Script, UML,
OOA, OOD, OOP, Lotus Notes & Domino R5, R4.6, Lotus Script, Sap ABAP/4, Open text live link
9.0.0, BIG DATA/SAS, Business Intelligence software
Operating Systems: Windows XP, NT, 2003 Server
Other Reporting Tools : Test Director/Quality Center/ALM, Jira, Confluence, Kanban
Databases: ETL_SSIS, BIZTALK, Oracle SQL Server, Ms-Access, Db2.

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