SPEEDFAST TRUCKING DELIVERY SERVICES

COSTUMER FEEDBACK FORM

The proponents are putting the service to determine the acceptability of the Speedfast Trucking
Delivery Services business. You’re free to express your thought about the services offered. Your
answer will be helpful and highly appreciated. Thank you very much!

A. PERSONAL INFORMATION
NAME: _________________________ (Optional) CIVILSTATUS: ____________

GENDER: Male Female

OCCUPATIONAL: Employed Self-employed Unemployed AGE: ________

INCOME: ₱20,000 – ₱40,000 ₱40,000 - ₱60,000

₱60,000 - ₱80,000 ₱80,000 - ₱100,000

₱100,000 and above Any other amount

B. Level of Acceptability of Speedfast Trucking Delivery Services business.

Direction: Please check (√) the best answer regarded to the level of acceptability of the service,
price, place and promotion of Speedfast Trucking Delivery Services base on the following descriptive
statement. Use the code below and check the column to indicate the correspondence number.

Legend:
Limit SYMBOL
3.25 - 4.0 4 Strongly Acceptable Exhibits acceptability at all times SA
2.50 – 3.24 3 Acceptable Exhibits acceptability sometimes A
1.75 – 2.49 2 Less Acceptable Exhibits acceptability rarely LA
1.0 – 1.74 1 Not Acceptable Does not exhibit at all NA

Note: If respondents answer NOT ACCEPTABLE, please write down your comments/suggestions in
the space provided.

Indicators Scale

SERVICES SA A LA NA
(4) (3) (2) (1)
1. The business will offer trucking delivery services through
contract consignment (freight, cargoes, any belongings)
2. The business will offer delivery services available
through online registration of the freight and cargoes.
3. The business will offer delivery services through verbal
registration with costumer of the freight and cargoes.
TOTAL TALLY

Comments/suggestions (if any)

_______________
PRICE:
OUTBOUND DELIVERY (Camiguin to Cagayan De Oro City Vice versa)

FRUITS & VEGETABLES NON- PERISHABLE

Small – P100.00 per box 1 sack rice/feeds – P250.00
Medium – P150.00 per box Copra – 0.75 per kilo
Large – P200.00 per box Egg – P75.00 per bundle
Dry goods – P315.00 per bundle
INBOUND DELIVERY (Camiguin Area)

HARDWARE NON- PERISHABLE

Sand and gravel – P1, 100.00 per cubic 1 sack rice/feeds – P180.00
Cement – P265.00 per sack Copra – P1.00 per kilo
Iron (8cm – P60.00) Egg –P30.00 per bundle
(9cm – P98.00)
(10cm – P152.00)
(12cm – P219.00)
(16cm – P358.00)
(20cm – P653.00)
(25cm – P1, 064.00)

Note: The above written is the indication of the price for trucking inbound and outbound delivery.

Indicators Scale

PRICE SA A LA NA
(4) (3) (2) (1)
1. The price will be depending of numbers and sizes
(small, medium, large) of boxes.
2. The price will be depend by pieces or sacks on delivery.
3. The price will be depending on distance of travel in
delivery of cargoes.
4. In hardware delivery, the price will depend on per cubic
of gravel and sand.
5. In renting the truck, the price will be depending on per
day basis.
TOTAL TALLY
Comments/Suggestions (if any)

__________

Indicators Scale

PLACE SA A LA NA
(4) (3) (2) (1)
1. The location of the business will be located at
Balbagon, Mambajao Camiguin.
2. It will be convenient and accessible to the customers
because it is along the highway.
3. There will be a sofa, table, magazines and television
inside the office building while the costumer is waiting.
4. There will be provided free water in dispenser inside the
office for the waiting costumer.
 5. There will be a parking space for the customers and
employees in the establishment.
TOTAL TALLY

Comments/Suggestions (if any)

_____________

Indicators Scale

PROMOTION SA A LA NA
(4) (3) (2) (1)
1. The service will be introduced through social media.
2. The business will be promoted through flyers.
3. The business will accept contract through personal,
social media, messages or contacts.
4. The business will be promoted through advertising
television.
5. It will have a big billboard outside the office building.
TOTAL TALLY

Comments/Suggestions (if any)

__________