SAP Intelligent Robotic Process Automation is the combination of RPA, machine learning and artificial intelligence (AI) - integrated

into your
existing SAP system landscape - and supports with the help of digital robots ("bots"), to which tasks can be assigned. Repetitive but often
time-consuming processes in particular can thus be easily automated and time saved. This enables companies to achieve the highest level of
automation to transform to an intelligent organization.

Typical application scenarios for SAP iRPA include:

 Processing of notifications and orders

 Realization of data transfers
 Changes to master data in asset management
 form input & application processing 
 Customer data maintenance in the service business
 Status reports and notifications
 complaint management
 application processing 

AI could help bring self-learning capabilities to RPA bots. Bots could learn by understanding what a human user is doing to replicate some
tasks. Bots could even be able to adapt themselves to some minor changes in their working environment – for instance, to handle exceptions
or updates in the applications they interact with.

Using SAP Leonardo AI capabilities, the bots can identify and learn new patterns without explicit training. Those same capabilities enable
intelligent bots to process and understand unstructured data from e-mails, images, and PDFs.

SAP Intelligent RPA allowing to deploy Digital Assistants & Digital Workers

 SAP Intelligent RPA is using native APIs.

 Digital Assistant (Attended Bot) interactions are natural with Conversational AI.
 Digital Workers (Unattended Bot) automations get smarter with Data Intelligence and Machine Learning. Digital Assistants to
gather info from various apps and data silos providing better efficiency and improved customer experience.

Intelligent Robotic Process Automation helps run repetitive, tasks that span across systems (SAP and non-SAP).