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Heineken

Politisches Engagement Yes, [link]

For more information about our Supplier Code, Global


Occupational Health & Safety Policy and Speak Up
Policy, see: [link]

Since 2013, the Employees’ and Human Rights Policy has


Unternehmensführung become an underlying
As an international policysustainable
brewer, of the Codegrowth of Business
requires that
Conduct.
we act according to our core values; they are at Code
More information about our Business of of
the heart
Conduct
our HEINEKEN can beCode found ofon: [link] Conduct and its underlying
Business
policies, including our Employees’ and Human Rights Policy.
Employees’ & Human Rights at HEINEKEN is governed
by the Global Human Resources function, which is led by the
Chief Human Resources Officer (member of the Executive
Management Committee).
Employees’ & The Executive
Human Rights Board are is informed
managedofby anytherelevant
Global
developments through the Integrity
Human Resources function, and coordinated per region by Committee and the
Audit
the Committee.
Regional HR Directors. This in close alignment with
Update 2016: (Supplier Code), Corporate Relations
Procurement
(Stakeholder Engagement) and Legal (Business Code of
Where
Conduct). is the lead responsibility for human rights located,
and why? management
 Regional Chief HR Officer, in allasfivemost of Human
HEINEKEN Rightssupport
regions relevant
to our
local business
management environment
and help are
them labour
with
Engagement der beteiligten Crucial to our Sustainability journey, including human rights, rights 
the development of
Akteure (Stakeholder Does
action any board member or board committee
are our stakeholders. They help us to stay focused and tell of
plans aimed at full implementation and have oversight
embedding us
Engagement) of
thehuman
when theyrights
policy. feel we issues? The Chief
are moving HR Officer
off-track. Overallis member
we of
the HEINEKEN
A special
communicate Executive
e-learning
and module
engage Team 
withforms part of theinoverall
stakeholders three ways:
What is
communicationthe relevance
reputation research, expert programmeof human thatrights
meetings helpsandconsiderations
to introduce
ongoing this to the
company’s
policy to our business
stakeholder dialogue. employees. model and strategy? It is included in our
Business
We aspireCode
Engaging with of
toConduct.
onlystakeholders
do business onwithhuman suppliers who share
rights topics our
are both
Sonstige Maßnahmen values.
on a By
reactive signing
and the HEINEKEN
pro-active basis.
There are no specific human rights issues that is givenSupplier
Examples Code,of our
topicssuppliers
and
agree
how weto engaged
‘priority’. comply with
withkey
Any (potential) elements
stakeholders
issue of
canintegrity,
is important be found
to us andin our 2013
dealt
environmental
Sustainability
with on a caseReport to case basis. For specific are
and human rights, which based and
examples on asteps
specific
We also
taken seenumber
share our
our 2013 of experiences
relevant
SustainabilityInternational
internally Labour
and
Report [link] externally for
Organisation
feedback, on standards.
a regular basis.This topic is also
Internally forpart of a related
example through 4-
step
the governance
HEINEKEN
Update 2016: procedure,
European Works which includes
Council and risk analysis,
externally at the
monitoring
2014 Unitedand audit.Forum
Nations The intensity
on Business with and
which we monitor
Human Rights
compliance
in Geneva
When we against
developed our
our Supplier
Employees’ Code depends
and Human onRights
the risk
Berichtswesen und We report
profile of2016:about
aidentified
supplier. human rights topics through our
Kommunikation Update
policy we
Sustainability Report the following priorities and related
 In each Operating Company and at Head Office a Speak Up
standards:
Internally
service we
is availablecommunicate
through extensively
which employeesaboutcan our raise
Codetheir
of
On a case
Business by case (including
Conduct basis, depending
Employees’ by the andissue. 
Human Rights),
concern in confidence and in their own language. It is also
Non-discrimination
our
open Speak
to any Upexternal
procedure andwith
parties services.
whom Allweinformation
have had can be
some
Freedom
found on of
our association
website as and
well thefor right to collective
external audiences. bargaining
type
Forced of labour
business relationship (such as business partners,
Anyone
suppliers, inside and outside
shareholders, our company
agents, distributors,can access our
representatives
Schlichtungsverfahren und Child
Speak
Employeeslabour
Up service
with andconcerns or who are affected have various
and
Workingcustomers) who wish to raise a concern about
Zugang zu Update
options 2016:
misconduct tohours
speak
within up:HEINEKEN.
Abhilfemaßnahmen Remuneration
For
Healthmore and information on the supply chain also see our
safety representative;
Our
ContactSustainability
contribution a trustedto a Report contains
publication of theaWorldsectionBusiness
on Human Council
Harassment
Rights.
Send an email toDevelopment
our Business(WBCSD): Conduct team;
for Sustainable
Training and personal development titled Scaling up
Call theon
Action Integrity
Human Line managed
Rights: by an external
Operationalizing the andGuiding
UN
Security
independent
Principles
Non-complicity for party;
Business andrights
Human Rights
Externe und Go
We online
Updateare a2016: to ourinSpeak
member
human
of theUpUN service violations
Globaland file a report.
Compact;
gemeinschaftliche Initiativen We are a signatory of the UN CEO Water the
Anyone outside the company can access Speak Up
Mandate;
zu Menschenrechten service
Our are
We as
Employees’ well and
member of file
and a report.
AIM-PROGRESS,
Human Rights policya forum is part
of consumer
of the Code
of Business
goods manufacturers
Conduct and andare suppliers
Operating assembled
Companies to enable
are and
Appropriate
expected responsible
promote corrective
to comply. We and
sourcing
checkpreventative
practices
compliance actions
and through arethe
sustainable taken
depending on
yearly Sustainability
production systems; Survey, which includes a numberThese
the nature and outcome of each case. GRI
actions
In Cambodia
questions may take
we are
related the form ofRights.
to founding
Human process
memberand control
of the Beer Selling
improvements,
Industry Cambodia recollection
(BSIC). of any financial loss and/or
disciplinary
Update 2016: measures.

Another example
UN Global Compact,is the
Thework we do Goods
Consumer for a specific
Forumgroup:
[link]   beer
promoters. The promotion and sale of beer in bars and
restaurants by professional, female beer promoters is an
accepted practice in some Asian countries. However, beer
promoters are also subjected to potential health and safety
Fortschritte seit der A global Employees’ & Human Rights Policy
Verabschiedung der UN Speak-up policy and procedure
Richtlinien im Juni 2011 Supplier Code and related 4-step governance procedure
Update 2016:

End of 2015 we started to develop the HEINEKEN Due


Diligence process with the expert support of Shift. 
Herausforderungen und We are in the process of further developing our due
zusätzliche Hilfestellung diligence process, which we want to do in a phased way.
Part of the challenge we – and many multinational
organisations – are facing is the complexity of the value
chain and the extent to which we can take responsibility.

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