Smart Dispatch V4.

X
 SmartDispatch Functionality

What can SmartDispatch do for you?

Hytera Dispatch System integrates most of the common features that are generaly needed by
most of transportation, commercial, hospitality, utilities and lite public safety markets into one
single solution.

GIS

Reporting & Voice

Statistic Dispatching

Hytera
Email Voice
gateway Dispatch Recording
system

Text
Audio Link
Messaging

Emergency
 SmartDispatch V4.x Software Topology

External
network

SIP

SIP Component

Database

Dispatcher Console
Gateway
Agent
Radio Server
 SmartDispatch V4.0 Software Topology

Gateway
Server
Gateway Configure Tool
Radio Server Configure Tool

Radio Server Console Gateway Console

Radio Server Service Gateway Service

Client Radio Server Gateway Server

Database USB Driver

Record
 ANY QUESTIONS ON:

• SW Components?
• Software modules?
• Software Topology?
• Ok?.. Let’s continue ☺.
 SmartDispatch 4.X Features
Features 4.0 V3.0 V3.5 V3.6
Audio link Support Support Support Support

SIP Call Support 1 Support 1 Support 1 Support 1

EMAIL Access Support Support Support Support

WAN Access Support Support Support Support

Hierarchical Support Support Support Support

Dispatch（Up
to 5）

Repeater Access Support Not Support Support Support

Record Support Not Support Support Support

POI Support Not Support Support Support

Call Alert Support Support Support Support

Remote monitor Support Support Support Support

Dispatcher Support Support Support Support

Intercom

License Control Support Support Support Support

AVL Support Support Support Support

 SmartDispatch 4.X Features
Features V4.0 V3.0 V3.5 V3.6
Database SQL SERVER Same as V4.0 Same as V4.0 Same as V4.0
2005\2008\2012
Media Server Come with Radio Server Same as V4.0 Same as V4.0 Same as V4.0
Module
Remote Come with Client only Same as V4.0 Same as V4.0 Same as V4.0
configuration administrator can see
Basic Data Sync Support Same as V4.0 Same as V4.0 Same as V4.0

Base Station In Gateway Cofig Tool Same as V4.0 Same as V4.0 Same as V4.0
configuration
Connection test Support Same as V4.0 Same as V4.0 Same as V4.0

Client Base Limited by Property (4) Same as V4.0 Same as V4.0 Same as V4.0
Station Number
Encryption Support Same as V4.0 Same as V4.0 Same as V4.0

External PTT Support Same as V4.0 Same as V4.0 Same as V4.0

PTT Short Cut Support Same as V4.0 Same as V4.0 Same as V4.0
Long/Short PTT support Same as V4.0 Same as V4.0 Same as V4.0

Audio Mixer support Same as V4.0 Same as V4.0 Same as V4.0

 SmartDispatch 4.X Features
Features V4.0 V3.0 V3.5 V3.6
Left and right channel Support Support Support Support
audio output settings
Remote Switch Mobile Support Support Support Support
Radio Channel
Log Support Support Support Support

Log inquiry Support Support Support Support

Emergency Alarm Support Support Support Support
Report Export Support Support Support Support
Batch Export, Import Support Not Support Not Support Support
Authority management Support Support Support Support

Photo Upload Support Support Support Support

(Customization)
Organization Support Support Support Support
Management
Remote Change the I/O Support Support Support Support
gain and edit Alias

Database backup and Support Not Support Not Support Support

Recovery tools
 SmartDispatch 4.X Features

Features V4.0 V3.0 V3.5 V3.6

Console Offline Tracking Support Not Support Not Support Not Support
(Saved in Database)
Over speed Alarm Support Not Support Not Support Not Support
(Send Message Alarm)
RRS optimization Support Not Support Not Support Not Support

New Message Alarm Support Not Support Not Support Not Support
Offline Message Support Not Support Not Support Not Support
Support Multi- Unit Support Not Support Not Support Not Support
(Mile, KM, Knot)
Time Message Support Not Support Not Support Not Support
Event Log Support Not Support Not Support Not Support
Map Tool Minmize/Separate Support Not Support Not Support Not Support
Screen
Disable/Enable illegal user Support Not Support Not Support Not Support
Daylight saving GPS time Support Not Support Not Support Not Support

Quick GPS Polling Support Not Support Not Support Not Support

OTAP Support Not Support Not Support Not Support

SmartDispatch Functionality
 ANY QUESTIONS ON:
• Hytera Smart Dispatch system Capability?
• Features?
• Advantages?
• Ok.. We go on ☺… to System Topologies
SmartDispatch Channel Type

DMR Radio Network

Dispatcher
Cable

GPS Revert

Voice Dispatch
Voice+GPS

SmartDispatch
Gateway
SmartDispatch Lite

DMR Radio Network

USB

SmartDispatch
 SmartDispatch Enterprise Single Site Topology

DMR Radio Network

Dispatcher Client

Dispatcher
Cable

LAN / WAN IP

IP Network

SmartDispatch
Dispatcher Client
Gateway

SmartDispatch
Server

Single Site
Dispatcher Client
 SmartDispatch Enterprise Single Site Topology

Analog Radio Network

Dispatcher Client

Dispatcher
Cable WITH ANALOG AUDIO (PC43)

LAN / WAN IP

IP Network

Dispatcher Client SmartDispatch

Gateway (Sound card required)

SmartDispatch
Server

Analog Site
Dispatcher Client
 SmartDispatch Enterprise Multi - Site Topology

DMR Radio Network

Dispatcher
Cable

SmartDispatch
Dispatcher Client Gateway

Single Site

LAN / WAN IP

IP Network

Dispatcher Client DMR Radio Network

SmartDispatch
Server
Dispatcher
Cable

Dispatcher Client

SmartDispatch
Gateway

Single Site
 ANY QUESTIONS ON:
• Network Distribution / Consolidation?
• Configurations?
• Single site VS Multi-Site?
• Variants?
• Ok.. We go on ☺.
SmartDispatch Audio Link
 SmartDispatch Audio Link
DMR Radio Network
Dispatcher
Cable

SmartDispatch
Gateway
Dispatcher Client
Single Site
IP
LAN / WAN
IP Network
DMR Radio Network
Dispatcher Client

SmartDispatch
Server Dispatcher
Cable

Dispatcher Client

SmartDispatch
Gateway

Single Site
 ANY QUESTIONS ON:

• Audio Link?
• What does it do?
• Why it is valuable?
• Ok.. We go on ☺… to Multimedia!
 Remote Dispatch，Audio Requirements

SmartDispatch
Server

Analog Audio IN
Microphone

Analog Audio OUT

Sound Card SmartDispatch LAN / WAN

Client IP Network
Headphone

USB Cable

SmartDispatch
Gateway
Analog Audio OUT

Analog Audio IN Dispatcher Station

Sound Card
 Local Dispatch in Single PC, Audio Requirements

SmartDispatch
Server, Gateway, Client

USB Cable

Analog Audio IN
Microphone Analog Audio OUT

Analog Audio OUT

Analog Audio IN
Dispatcher Station

Sound Card 1 Sound Card 2

Headphone
Multimedia card - Multichannel
 ANY QUESTIONS ON:

• Audio requirements - Multimedia?

• Configurations?
• Server / Gateway or Client?
• Ok.. We go on ☺… to PORTS
SmartDispatch V4.x Port list
SmartDispatch V4.x Port list
 ANY QUESTIONS ON:
• Why are ports important?
• ISP’s – Providers VS Customer Own IP Network?
• Bandwidth? – QOS?
• Commercial considerations… How do I advice my customer?
• Ok.. We go on ☺… to IP TOPOLOGY
 SmartDispatch Enterprise Connect to Repeater Directly

DMR Radio Network

Dispatcher Client

Channel 2
LAN / WAN IP

IP Network
Channel 1
Dispatcher Client SmartDispatch
Gateway

SmartDispatch
Server

Single Site
Dispatcher Client
 SmartDispatch Enterprise Connect to Independent Repeaters

DMR Radio Network

Dispatcher Client

Single Site
LAN / WAN IP

IP Network

Dispatcher Client SmartDispatch DMR Radio Network

Gateway

SmartDispatch Channel 2
Server

Dispatcher Client

Single Site
 SmartDispatch Enterprise Connect to Multi - IP Site

DMR Radio Network

Master Repeater

Dispatcher Client
Slave Repeater 1

LAN / WAN IP
LAN / WAN
IP Network IP Network

Dispatcher Client
SmartDispatch
Gateway

SmartDispatch Slave Repeater 2

Server

Dispatcher Client

Slave Repeater N
SmartDispatch Enterprise Connect to Single site Repeater

Dispatcher Client

LAN / WAN IP LAN / WAN

IP Network IP Network
repeater
Dispatcher Client SmartDispatch
Gateway

SmartDispatch
Server

Dispatcher Client
 SmartDispatch Enterprise Connect to IP Multi - Site (normal mode)

DMR Radio Network

Master Repeater

Dispatcher Client

Slave Repeater 1

LAN / WAN IP
LAN / WAN
IP Network IP Network

Dispatcher Client SmartDispatch

Gateway

SmartDispatch Slave Repeater 2

Server

Dispatcher Client

Slave Repeater N
 SmartDispatch Enterprise Connect to IP Multi-Site (Selective mode)

DMR Radio Network

Master Repeater

Dispatcher Client

Slave Repeater 1

LAN / WAN IP
LAN / WAN
IP Network IP Network

Dispatcher Client SmartDispatch

Gateway
Slave Repeater 2

SmartDispatch
Server

Dispatcher Client
Slave Repeater N
 ANY QUESTIONS ON:
• Difference between Selective and Master mode?
• Advantages?
• What is required?
• Ok.. We go on ☺… to PORTS
 SmartDispatch Enterprise Connect to IP Multi-Site

Master Repeater

Slave Repeater 1

LAN IP Network

SmartDispatch
Gateway

Slave Repeater 2

Slave Repeater N
 SmartDispatch Enterprise Connect to IP Multi - Site

Master Repeater

Slave Repeater 1

LAN IP
WAN IP Network
Network

SmartDispatch
Gateway
Slave Repeater 2

Slave Repeater N
 SmartDispatch Enterprise Connect to IP Multi - Site

Master Repeater

Slave Repeater 1

WAN IP Network

SmartDispatch
Gateway

Slave Repeater 2

Slave Repeater N
 ANY QUESTIONS ON:
• IP Connectivity?
• Repeater connection type?
• Multi-Site topology?
• LAN vs WAN?
• Ok.. We go on ☺… to IP TOPOLOGY
Set Gateway Parameter

Server
IP Address
Set Server Parameter
 SIP phone configuration
2：
：Connect to IP Phone
 SIP IP-PBX configuration
2：
：Connect to IP-PBX
SIP phone configuration

Radio Server's Phone Number

IP phone’s IP and port

 ANY QUESTIONS ON:
• SIP Connectivity?
• SIP Call Types?
• How to call?
• Requirements?
• Ok.. We go on ☺… to E-Mail Services
 Email server configuration
1. SMTP server configuration
 Email server configuration
1. SMTP server configure
 Email server configuration
2. POP3 server configuration
 Email server configuration
2. POP3 server configuration
 Email server configuration
3. Email format
 ANY QUESTIONS ON:
• Inbound mail (POP 3)?
• Outbound mail (SMTP)?
• How to email?
• Requirements?
• Ok.. We go on ☺… to E-Mail Services
Dispatch volume setting in SmartDispatch V4.0
Group import in SmartDispatch V4.0

Open template

Click it begin import from excel file

Export group data

Import template in SmartDispatch V4.0

group template

radio template
Radio distance report setting in SmartDispatch V4.0
Report on distance in SmartDispatch V4.0

Open tracking setting

New features in SmartDispatch V4.0
Database backup in SmartDispatch V4.0
Backup Schedule in SmartDispatch V3.6
Restore Databse in SmartDispatch V3.6
New features in SmartDispatch V4.0
New features in SmartDispatch V4.0
 ANY QUESTIONS ON:

• Console Settings?
• Database tools?
• Special features?
• Ok.. We go on ☺… to more features
New features in SmartDispatch V4.0
New features in SmartDispatch V4.0

• Telemetry
• OTAP (Repeater Firmware
5.05, Base Station
Firmware 5.0 or above)
New features in SmartDispatch V4.0
New features in SmartDispatch V4.0
 Pseudo Trunk Configuration

• All terminals in repeater mode

• All terminals in Pseudo Trunking
• Regarding to the frequency of pseudo trunking, we need two more regular MDs for slot 1 and 2
 ANY QUESTIONS ON:

• Audio Settings?
• Telemetry / OTAP?
• Timed Messages?
• Ok.. We go on ☺… to DS-6500
 SmartDispatch DS-6500 (MD 78X Dispatch terminal）

• High integration compact design

• Small footprint , internal Power

supplier
Single Mobile Radio integrated equipment
• Factory installation and configuration

• Easy for delivery, installation and

operation

• One Box= Industrial grade Computer +

dispatching software + DMR mobile
Dual Mobile Radio integrated equipment
radio
 SmartDispatch DS-6500 (MD 78X Dispatch terminal）

Easy Delivery and Rich service

• No Complex installation steps
• No issues about compatibility between hardware and software
• Rich Service，including voice call, voice recording, GPS Location, SMS, ect.

DS-6500 connected with Display and Mic & Speaker：Dispatching center is ready
 SmartDispatch DS-6500 (MD 78X Dispatch terminal）

What can DS-6500 do for you?

• High efficient and fast dispatching

response & communication

• Text Messaging

• Modularity and flexibility for

system deployment
 SmartDispatch DS-6500 (MD 78X Dispatch terminal）

Rich Interface

Rich Interface supports Flexible application: More External Mobile radios connection, IP
connection to Repeater, HD display Connection, ect.

I/O interface Main board：

：EC7-1814L2NAIntel CPU with dual cores and high-performance
2xΦ3.5mm Mic-in/Line-out(Special for Multi-dispatch Mobile Radio)
2x10/100/1000Mbps RJ45
2xRS232 1xΦ3.5mm Line-in 1xHDMI
6xUSB2.0 1xΦ3.5mm Line-out 1xDVI
1xΦ3.5mm Mic-in 1xVGA 1xPS/2 Mouse and Keyboard
Antenna interface The antenna interface for BNC of radio frequency (One Mobile Radio with one
interface, and 2 built-in Mobile Radios supported at most)
 SmartDispatch DS-6500 (MD 78X Dispatch terminal）

CE & FCC Test Photos

Fast Transient Common Mode RF-Common Mode（AC main）

Magnetic Field Susceptibility Internal Photo of EUT

7
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 SmartDispatch DS-6500 (MD 78X Dispatch terminal）

Parameters
Configurations
Dimension 440mm(W) x 136mm(H) x 288mm(D)
CPU Intel® Core™2 Duo Processor P8400 (3M Cache, 2.26 GHz, 1066 MHz FSB)
Storage ：
Memory 2G/DDR2/800M/200p
：
Hard disk 500G/5400R/8M/SATA2/ 2.5"
I/O interface Main board：EC7-1814L2NAIntel CPU with dual cores and high-performance
2xΦ3.5mm Mic-in/Line-out(Special for Multi-dispatch Mobile Radio)
2x10/100/1000Mbps RJ45
2xRS232 1xΦ3.5mm Line-in 1xHDMI
6xUSB2.0 1xΦ3.5mm Line-out 1xDVI
1xΦ3.5mm Mic-in 1xVGA 1xPS/2 Mouse and Keyboard
Antenna interface The antenna interface for BNC of radio frequency (One Mobile Radio with one
interface, and 2 built-in Mobile Radios supported at most)
Expansion Build-in 1x PCI , independent / multi-path sound card with expandable PCI
Power supply 500W ATX, 90-265V AC input
Noise ≤45dB
OS WIN XP sp3 above or WIN 7
Dispatch radio ， ， ，
Build-in 1 or 2 DMR mobile radio 136~174Mhz 400~470Mhz 470~520Mhz
Software Hytera Dispatch System Basic package: 1 client , 1gateway, 2 dispatch stations，
25 terminals（More Licenses expansion supported）

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 SmartDispatch DS-6500 (MD 78X Dispatch terminal）

Parameters
Structure and Packing Materials
Panel Material Aluminum alloy

Material on the side of surface Plate

Show Treatment Anodizing for Panel show；Dusting or oil injection on the side of panel
material
Packing Box Corrugated paper

Specification of Reliability
Item Specification Support Not
(Y/N)
Working temperature 0℃~50℃ Y

Enviroment Storage temperature -20℃~+70℃ Y

Relative temperature 5%~95%，non-condensation Y

Reliability MTBF ≥20000 Hours Y

Electrical Satety ESD Touching 6KV, Discharging on air 8KV Y

Other Standards RoHS Compliant to RoHS Y

Certificate CE,FCC CE,FCC Y

7
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SmartDispatch V4.0 – PC Requirements
SmartDispatch V4.0 – PC Requirements
 SmartDispatch V4.0 – Quote Template
Date
3.01
Version

Customer

DMR II - Smartdispatch Application - Master Price List (use SW version 4.0 or

UP for all customers)

Smart Dispatch R4.0

Reseller
No. MODEL NUMBER ITEM DESCRIPTION MSRP QTY Total
/Integrator

Smart Dispatch

Software

1 9830000000057
， ，Basic Support Package( 30-day technical support starting from the
Dispatcher server software, license includes1 clients , 1 server, 1gateway, 1 repeater 25 terminals
1 $ 1,218.75
purchasing day. The support will be only provided by e-mail within 2 business days. )
$ 2,500.00 $ 1,218.75 Dealer Special 20% off from reseller, only one per dealer
2 9830000000081 Additional Dispatcher client software license(per client) 0 $ -
$ 400.00 $ 195.00
3 9830000000080 Additional Dispatcher gateway software license( per gateway) 0 $ -
$ 800.00 $ 390.00
4 9830000000132 Additional dispatch mobile station license (per dispatch station ) 0 $ -
$ 500.00 $ 243.75
5 9850000000018 Additional dispatch repeater station license (per repeater ) 0 $ -
$ 1,000.00 $ 487.50
6 9830000000084 Additional Terminal license of access to the dispatcher system( per terminal) 0 $ -
$ 33.00 $ 16.09
7 9830000000134 Additional Software update over than version 3.X series ( per system) 0 $ -
$ 1,500.00 $ 731.25
8 984000002TSPRM Premium Support Package: (Max of 10 Hours / system/year) - Remote support provided via Teamviewer) No windows issues 1 $ 1,500.00
$ 2,500.00 $ 1,500.00 NOT DISCOUNTABLE ITEMS
9 984000002TR-MRM Smartdispatch Training / Certification - Design, configuration, implementation. Hands on training (2 day workshop in Miramar - Up to 3 trainees) 0 $ -
$ 3,000.00 $ 1,800.00
Total $ 2,718.75

NOTES:
1Computer equipment, accessories and Servers (for Gateway, client and Server) not quoted by Hyterea - Customer provided - Please folow recommended specs.
2System configuration for ONE Control station OR Repeater (recommended) - 20 Subscribers (mobile/portable) No GPS reporting - no voice - Only SMS
3Software package includes license for Google Maps support
4Running Gateway and Client services on the same PC requires Multimedia Card if voice is required.
 ANY QUESTIONS ON:

• DS-6500?
• System (PC) Requirements
• Quoting / pricing?
• System planning Worksheet
SmartDispatch Q&A
SmartDispatch