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Nonverbal Communication
and Conducting:
An Interview with
Rodney Eichenberger
We do not hear with our ears only; we do not see with that health professionals have determined that it even plays a
our eyes only: both these senses go together and form a role in mental health.4 For more than rwenty . .years, the topic
whole which makes human communication complete.' of nonverbal communication has received significant atten-
-Max K. Adler tion at international conferences on anthropology, sociology,
linguistics, applied linguistics, psychology, applied psychol-
Human communication is interwoven with verbal and non- ogy, cross-cultural psychology, semiotics, communication, and
verbal cues and messages. From overt actions to unconscious other discipline^.^
signals, limitless combinations are formed. T h e impact o f non- Definitions of nonverbal communication range from very
verbal behaviors on communication carries profound implica- broad to very narrow. In an effort to integrate
- various disci-
tions for the art of conducting. This article provides an overview plines and perspectives, Fernando Poyatos, a specialist in the
of literature on nonverbal communication, as well as its effects field of nonverbal communication, offers a broad definition:
on conducting, and concludes with an interview of Rodney
Eichenberger, a leading expert on nonverbal communication the emissions of signs by all the nonlexical somatic, a r t i f i d .
and conducting. and environmental sensible sign systems contained in a
culture, whether individually or in mutual constmanration.
Nonverbal Communication Research and wherher or not those emissions constitute behavior or
Peter Marler, a noted researcher on the role of genetic and generate personal interaction."
environmental factors in the development of animal commu-
nication, concludes that types
. of communication other than Adler provides a simpler definition:
language play a much more important role in human biologi-
cal makeup than is generally acknowledged.' Language is only The whole of the human body is a means by which to
one part of a large
- and complex communication system. Allen express what happens in a mnn's inner being. The way he
T. Dittman, recognized for his work in movement communi- walks, he stands or slouches, how his eye shines or is dull.
cation, points out that people communicate through words, wery f~cialexpression. every sound o f his throat. orery
tone of voice, facial expressions, body movements, proxamic movement of his mouth-rver).rhing in and on him is a
behavior, and by psychophysiological responses such as blush- continuous, ever-changing projection of his inner feelings
ing and speed or depth of b ~ e a t h i n g Nonverbal
.~ communica- in respect ro the ourside world.'
tion comprises such a significant portion of human interaction
Although the impact of nonverbal behavior on communicn-
Alan C. McClung is a Ph.D. candidate in choral music education tion has been acknowledged throu g hout much of human his-
at Florida State University, Tallahassee. ror;v, research into nonverbal behavior began with the work of
Charles Danvin in 1 872.n In TAPErpr~ssionof the Emotions in
Man and Ani~nals,~ Darwin established the causes or origins of movements and cars, eyes intently directed forward,
serious scientific study of facial and body expressions in humans. For example, Dar- bristling hair on the neck and back, a
movement patterns. He concluded that win observed the appearance of a hostile remarkably stiff p i t , and an upright and
much could be learned through the ob- dog approaching another dog. He de- rigid tail. So familiar is this physical com-
servatian of animals when considering scribed the hostile dog as having erect munication in its meaning- and intent that
an angry person is sometimes said to have
his or her "back up."
The 1 311 case study of Ciever Ham,
the Horse of Mr. von O~ten,'~ illustrates
1 "A marvelous addition to the surprising power of nonverbal mean-
ing and intent. In 1900 in Berlin, von
the choral community Osten began training his horse Hans to
Every chapter has ideas of count by tapping his front hoof. Hans
was a quick learner and was supposedly
value. The book is a must instructed in figures and the alphabet.
read for all serious choral News of the horse's abilities spread quickly
professionals." and, because of the obviously profound
scientific implications, an investigating
- ChordJouml Ocfobcr,1995 committee was assembled to decide if any
Up Front! I Guy Webb, Editor deceit was involved in Hans's perfor-
Catalog No. 4638 1 $27.95 mances. A commirree comprising a psy-
chologist, a physiologist, a veterinarian, the
E C. Schirmer Music Company
GaIaxy Music Corporation
We XU e ~ l & y fhmgh rrdprinf murkdelm.
lECS
PUBUSHlNG
director of the Berlin Zoo, and a circus
manager tested Hans and certified that
their investigation revealed no presence of
signs or cues of wen an unintentional na-
ture. A second committee was summoned.
Oskar Pfungst, an experienced researcher,
discovered that ~ a n s c o u l danswer a q u a -
. 1
tion only if someone in his visual field
knew the answer. Pfungst deduced that
when Hans was giien a question, the on-
lookers assumed an expectant posture and
increased their body tension. This was
Hans's cue to begin tapping. When Hans
reached the correct number of taps, the
onlookers would relax and make a slight
head movement, which was Hans's cue to
stop tapping. Hans's cleverness was not in
his ability to understand verbal commands
but rather in his response to the almost
imperceptible and unconscious movements
of those around him. Mark C. Knapp, a
noted lecrurer on interpersonal communi-
cation and nonverbal communication, ex-
plains that the case of Clever Hans is not
unlike people's awareness of nonverbal cues
when artempting to atu-act the opposite
sex, closing a business deal, laying poker,
knowing when to leave a pany,and a mul-
titude of other common situations."
"
Whether one interprets the case history of
Clever Hans as an example of cause-and-
effect or a reciprocal exchange of nonver-
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information among those assembled, it
illustrates how nonverbal communicanon
produce surpririnb r&ts.
The abilir). to code and decode non- controlling nonverbal messages readily music moves "up or away," rather than
-- . *
3ehaviors is subject to a number of apply to the task of conducting. He asserts "down or toward." Dickson warns, "Xme
,-s. The Profile of Nonverbal Sensi- that freeing the body to perform effectively beating implies an imagery that is anti-
tlvlty (PONS) test, an ongoing research as an instrument of communication is a thetical to the music-making process."'*
project started in 1971, sought to dis- difficult task. At the beginning one faces the Failure to monitor psychomotor skills can
cover if a given expressive movement problem of social conditioning, including lead to flawed techniques or bad habits
would be decoded similarly within and muscle memory and learned habits. As that are difficult to change.'"
across several populations. Administered awareness increases, tension is more easily
to more than two hundred different popu- detected, allowing one to retrain muscle
lations in the United States and other movement." ~ e s d t of s research by Albert
countries, the results revealed that people Mehrabian indicate that in Western culture
translate the same nonverbal cues in dif- body tension is primarily associated with
ferent ways. The nonverbal decoding abil-
ity of an individual or a defined group is
not equally distributed."
fear and a lack of control." Unproductive
body tension can be obvious or subtle. Only
a trained eye with kinesthetic sense, as was
'F'rofessionally tailored gowns
I
When nonverbal variablesare combined demonstrated in the story of Clever Hans,
with verbal components, the possibility of can adequately recognize the subtle de-
sending mixed or conflicting messages is grees of tension and its impact.
quite understandable. A form of mixed Conductors must become aware of the
communication is nonverbal leakage. Adler effects various nonverbal cues and mes- CHOIR W3WN co.
explains that although people exercise a sages have on musical performance. John
reasonable amount of control over the Dickson, in an on kinesthetics and P.O.Box 16954-AZ
Jacksonville, FL 32245
words they choose, their capacity . . to re- conducting, points out that a conductor
main aware of their nonverbal cues is more must reprogram earlier learned gestures in
limited. Nonverbal information that is un- order to recognize that the vast majority of
consciously leaked by a speaker can con-
t- - --ate and confuse the intended
.e.13 For example, while reflecting a
-11 face, a speaker may show anxiety by
Join Us for the 17th Season!
feet shuffling, rodcing back and forrh, or
awkward use of the hands. Any of these
unconscious cues will conflict with the The Annual Summer
calm facial expression, creating a confus-
ing message for the receiver. T h e results of Choral Holiday
a study on nonverbal leakage indicate that
Workshop GREEN LAKE
when actions contradict words, people rely
more heavily on the acrions to interpret
another's communication. Conversely,
July 14-20,1996
At Ripon College
f&d
OF MUSIC
when both words and expressions are in
synchronization, the redundancy of the
A relaxed, friendly setting in a beautiful resort area
messages intensifies the meaning.14
When communication components or
channels contradicr each other, the receiver
Sir David Willcocks, Conductor, London Bach Choir
must decide which message to believe. Jonathan Willcocks, Junior Department, Royal Academy ofMusic
Should the receiver respond primarily to Paula Rockwell, Mezzo soprano,VocaZ Clinician, Nova Scotia
the words, the posture, the facial appear-
ance, or the tone quality of the voice? Ef- The Psalms of David in Plainsong, Anglican Chant and Anthem
fective communication uses nonverbal Conducting Techniques - Children's Choirs - Vocal Techniques
messages that reinforce rather than con- Workshop participants will sing choral evensong and
fuse the verbal message.'5 with the Green Lake Festival Choir, Orchestra
and Children's Honors Chorus in
Nonverbal Communication Howard Blake's Benedictus and Vaughan Williams' Hodie
and Conducting Undergradlrnte Credit Available
dthough the work of John Keltner, a For brochure write or call
noted researcher in interpersonal commu- Green Lake Festival of Music
nications, deals with human interaction P.O. Box 569 Green Lake, W1 54941 (414) 748-9398
generally, his conclusions about consciously
M A Y 1396 PAGE 21
performers. 1 think that we don'r teach stage, to calk your way into a performance, like a singer, tall and without tension in
conducting adequately if we don't care- but in the performance the conductor's the body, an ideal model is being pro-
fully investigate all the possibilities that movements bring about the final results. jected to the performer. Not wery piece
nonverbal language brings to the commu- There is little question in my mind that ofmusic is tall, so the posture might need
nication berween conductor and performer. conducting is basically a nonverbal art. to change to fit the qualiry and character
Conducting is about getting a message A.M.: Perhaps you could focus on three of the music, bur the posture of the con-
across through movement without words. or four of the primary areas that relate to ductor is number one. Posture includes
The more effective the nonverbal commu- the dwelopment of nonverbal conduct- the placement of the feet, the movement
nication, the more you can get done. The ing skills. of the knees, the movement of the head,
more you talk, the less time h e choir sings. R.E.: The first thing is the posture of and body balance.
You can use all sons of words to set the the conductor. If the conducroi stands When teaching conducting I begn by
looking for an alterable habit thar can be
. . isolated. Do the knees bend habitually dur-
ing the phrase? Moving the, knees on a
regular basis shifcs the posture, creating its
own rhythmic character. If that rhyrhmic
characteris not in keeping with the rhyrhm
of the hand, interference takes place. When
thc conductor's knees are moving, one of
h e first things 1do is stop the conductor. I
demonstrate what happens with just a
single note while bending the knees: the
pitch sags. That nonverbal message im-
plia sitring down, which in rurn results in
a downward direcuon in pitch.
*Enjoyf d 9 i Sari Anto Similarly, if the foot, elbows, head, or
a, rhc~RiPcmalk,the wrists are keeping time, the primary rhyrhrn
u disturbed. It crearcs an extra focus point
for the singers' eyes. The performer must
J
.
,
ments can then become effective elemenrs Ibid.. xviii. CA: Wadswonh, 1971). 56.
15 John W. Keltner. E h m a of lntmpmonaf
Communication(Belrnont, CX Wabworth.
1973), 1 15-
16
Keltner. 1 15-1 7.
MUSIC OF DISTINCTION: 17
Mehrabian, 29.
PAST AND P R E S E N T I8
Thac n m mlc+ur Lnrrr rhm mlumcs of organ muJc wrincn in rhe p r
John Dickson. "The Training of Conductors
mdirion of Ehch and Bnhnu. Thca aquuirc prduda upmrr rhe spirit through the Methodology of Kinesthedcs,"
of rhc r u u md d o d i a md a n be used as mlunruia md hymn i n d u n i o w
Their wrnpan and upmrive channcr also &s rhcm accllcnr zr tmhing p i a a Choral Journd 3 2 (March 1972): 17.
1'1
ChodcworkS. Set I Tm Uwmlr RrIr,dnfi Orpn G,erald NNN
Kenneth H. Phillips, 'Psychornotor Problems
I . hiir Fr~dudcn7.7" 5. Nun b m m Dcr Hrldrn 8. O W r . k h M m D i i of Beginning Conductors n Cbmaljournnl
2. U'cr~min,trrA&? HcilanJ Luvn
3. Nun Dankn rUlr C a t 6. In Dulci Juhiln 9. H c r ~ l k b s ~
k cu~ 27 (February 1789): 23.
4. Mmcm. 7. Erhalt unr H m (Spirn) 10. bhbua 20
Acton Ostling, Jr.. "Research on Nonverbal
AUl.lop.ld.SI).W
Communication with lmplicarions for
Chonleworks, Set 11 72" ~ ~ m m h ~ f r l u d nO
f m~ P I Gerald NN
Conducton,"joumal ofBand Research 12.
1. C a r n n h u ~ 5. St. Drnio 9. M n l i i h Mich
2. Lconi G. Frcu Dirh Schr (him 42) Vcrbqn no. 2 ( 1977): 30.
3. Hnr h5u Chriir
i. Licbrter)ou. UCTu SisJ H i
7. .kin G i n
8. Atu Tieicr X n
10. Pucr N o k h'sirur
" William E Fredrickson, 'Research on Eye
Mai orp",d.s15.00 Contact with implications for the Con-
Saint Auguaine's Organbook G, ~b rn-'L o*nm~&&&+m Gnld b ductor. A Review of Literature." Updbtc 11
1. Imt. 1)skk hkm,ri, 4. R ~ y u i r n A
l frrnarn 8. Arc. bbrk Stdh
2. .\h~ l c Ih w c 5. la h r d b u m 9. Uhi Cariru Er h
( F a l W n t e r 1792): 25-30.
?
,
I I \'rim! 6. .\vc h i a i i 10. .A\- Cdcn& 'liinira '- Thomas J. Srauch, "An b i n a d o n of Non-
3. Avc Vkunt Corpus 7 . 0 S.icrtlrn Comiriurn
~ k l ( thp
l ,.A S I I I . ~ I
verbal Communication Behaviors o f
Covcnlalc~Psalm 121 A Pny-cr of Three Purrcll Songs Selmed Collegiate Choral Dirmors" (Ph.D.
I.@,: a k,;k. c. St. Augustinc Hmy I'lnrdl rd. lnhn BmJa diss.. Arizona Sure Univmiry. 1986).
Iulm R - r r . 6 ~
2prr!h-&wnl
AkIIiS 1.65
Rurulrl .\. Ycirkon
:\~tthrmtua Cbn.
I I T B . Flwr .nd O ~ N
I. hirnr LJc
?. b b s i f.n n rhilc
3. Harp tihuiq air
" Robert N. Grechesky. 'An Analysis o f
Magnificat and .Aka1 211) 11.hS .b(u liiir nr [ b i
Clwiii~Z+rd.CCd~rvpt.j
Nonverbal and Verbal Conducring Behaviors
Nunc Dirnit~is
Tlh P,,w<,*,,
.G,r;a.t
Most Glorious AE- ~1.9s and Their Relationship to Exprarive Musical
~ ; L ~ N
.$.4 I X
x,-,
/Aorax.!! 40d,r,iOF~ 'Lord
''' of Lifc! Performance" (Ph.D. diss.. Universiry of
AD5 .MI> s2.z~ &I- f&vnr
dEr6 1 1.95 W~onsin-Madison. 1785).
Jk P A R A C L E T E PRESS
-
S O L E D I S T R I B U T O R
'4 ibid., 153-
?i Jerry Blunt, The Cornposirc A n of Acting