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Objectives:
At the end of the lesson, the students will be able to:
a.) compare Purposive Communication from Oral Communication
b.) describe the meaning, nature, and importance of communication;
c.) demonstrate the elements and processes of communication;
d.) describe the principle and ethics of communication.
VIEWING
READING WRITING
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MODULE PURPOSIVE COMMUNICATION
The CHED Memorandum also mandates that at the end of the course, students
should be able to:
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MODULE PURPOSIVE COMMUNICATION
MEANING OF
COMMUNICATION
Here are the expanded meanings of communication due to the growing industry today:
2. Communication is a system (as telephones, computers, and other digital gadgets) for
transmitting or exchanging information.
3. Allen Luis A.- Communication is a sum of all the things a person does when he wants
to create understanding in the minds of the other. It involves a systematic and
continuous process of telling and understanding.
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MODULE PURPOSIVE COMMUNICATION
NATURE OF COMMUNICATION
IMPORTANCE OF COMMUNICATION
4. Helps in decision-making
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MODULE PURPOSIVE COMMUNICATION
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MODULE PURPOSIVE COMMUNICATION
For more knowledge about Management Communication please check the link provided:
http://ebrary.net/7796/management/communication
VERBAL COMMUNICATION
It is important in many ways:
1. Keeping each other informed
2. Asking for help and support
3. Making friends
4. Expressing ourselves effectively
5. Sharing emotions
6. Clarify values
7. Reinforce culture
8. Needed in crucial conversation
9. Shapes the attitude towards others and ourselves
10. Influences our credibility
11. Describe ideas, makes requests, and solves problems
12. Establishes relationship and responsibility toward others.
For more knowledge about verbal communication please check the link provided :
https://www.youtube.com/watch?v=LC5agCAQ_n4
NON-VERBAL COMMUNICATION
It is important in many ways:
1. It compliments or adds verbal sound.
2. It shows and regulates the flow of interaction.
3. It can contradict verbal meaning by displaying opposite
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MODULE PURPOSIVE COMMUNICATION
behavior.
4. It can create and control others’ perception about you.
For more knowledge about non-verbal communication please check the link provided:
https://www.youtube.com/watch?v=SKhsavlvuao
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MODULE PURPOSIVE COMMUNICATION
NON-VERBAL COMMUNICATION
It is the second type of communication.
Here are the definitions of non-verbal
communication coming from the different
writers:
McDermott (2008) –Non-verbal communication refers to a wide
array of behaviors by which we communicate message without the
use of voice.
Lord. Et al. (2012) –Non-verbal communication is when information
is transferred from sender to receiver without the use of words.
Others define non-verbal communication as the process of exchanging
information with the use of signs or behaviors to express ideas, thoughts, and
feelings to someone else.
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MODULE PURPOSIVE COMMUNICATION
For more knowledge about verbal and non-verbal please check the link provided:
.https://www.youtube.com/watch?v=akfatVK5h3Y
THE SENDER
- Communicator or source
- Have the information, the command, the request,
and the idea.
THE RECEIVER
- Interpreter
- Receive the information and decode or interpret the
information.
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THE MESSAGE
- Content of the information
- Relayed between the parties
- Put all the three, the sender, the receiver, and the
message, then you have the most basic communication
process.
THE MEDIUM
- Also called “The Channel”
- The means by which a message is transmitted.
FEEDBACK
- The determiner if the message has been successfully
transmitted, received, and understood.
OTHER FACTORS
- Noise –This can be a sort of interference that affects
the message being sent, received, and understood.
- Context –This is the setting and situation in which
communication takes place. This can be an impact on
the successful exchange of information.
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PRINCIPLES OF COMMUNICATION
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4. Correctness
Use specific facts and figures
Put action in your words
Choose vivid, image-building words
5. Clarity
Choose short, familiar, conversational words.
Construct effective sentences and paragraphs.
Achieve appropriate readability (and listening-ability)
Include examples, illustrations, and other visuals aids
6. Correctness
Use the right level of language
Include only accurate facts, words, and figures
Maintain acceptable writing mechanics
Choose non-discriminatory expressions
Apply all other pertinent C qualities
7. Courtesy
Be sincerely tactful, thoughtful, and appreciative
Omit expressions that irritate, hurt, or belittle.
Grant and apologize good-naturedly
ETHICS IN COMMUNICATION
Ethics in communication is the notion that an
individual’s group or group’s behavior are governed by
their morals which in turn affects communication.
Speaking communication ethics deals with the moral
good present in any form of human communication.
This includes the following:
Interpersonal Communication
Mass Mediated Communication
Digital Communication
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For more knowledge about Ethical Communication please check the link provided:
https://www.youtube.com/watch?v=n5nFsqFJnxY
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1. Honesty
Ethical communication is honest.
It means volunteering and being open to
whatever information you have.
3. Commitment
It means allocating the necessary time and
resources.
Communication needs to be thorough.
4. Consensus Building
Communication is goal-oriented
People are seeking to build consensus and
focus in doing what they can for the
company.
References: Ariola, Mariano M. (2018). Purposive Communication. Unlimited Books Library Services &
Publishing Inc.: http://ebrary.net/7796/management/communication
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