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Here RECEIVING INSPECTION

Operational Procedure: QOP-10-01 Rev.: A Pg. 1 1 1 of 4

DISTRIBUTION
__ President __ Purchasing __ Human Resources
__ Design Engineering __ Service __ Quality Assurance
__ Production __ Marketing __ Quality Control
__ Production Engineering __ Sales __ Production Areas
__ Materials Control __ Contracts __ Office Areas

I PURPOSE
The purpose of this procedure is to provide for a system and instructions, and to assign
responsibilities for performing and recording receiving inspections of purchased
products.

II APPLICATION
This procedure applies to materials, components, and other products that are purchased
for incorporation into the final product.
This procedure directly concerns the Materials Control, Purchasing, and Quality Control
departments.

III PROCEDURE

1. Scope of Receiving Inspection

1.1 All received materials and products are subject to a receiving inspection. The inspection
is a two-stage process. In the first stage, the received products are identified, counted,
and inspected visually. In the second stage, the products are moved to the QC inspection
area and are subjected to a more technical and thorough QC inspection.
1.2 All received products pass through the first-stage inspection. The second-stage QC
inspection is not always required. The QC inspection does not need to be carried out in
the following cases:
- When the subcontractor operates a QS-9000 quality system that is continuously
assessed by COMPANY NAME Inc., or is certified by the customer or an accredited
third party.
- When products are delivered with process control charts that evidence compliance with

Written by: Original Issue Date:

Approved by: Date:

Approved by: Date:

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Operational Procedure: QOP-10-01 Revision: A Page 222 of 4

specified requirements.
- When products have been tested by an accredited laboratory and are delivered with test
certification, including test results. Subcontractor warrants or certification are not
sufficient, unless the subcontractor has an accredited laboratory or operates a certified
QS-9000 quality system.
1.3 Based on the criteria listed above, Materials Control determines for each subcontractor
and each product category whether or not a full QC inspection is required. When QC
inspection is required, internal copies of the purchase order are stamped QC INSPECTION.
The Production Manager and the QA Manager have the authority to request a QC
inspection for any shipment, regardless of its designation.

2. First-Stage Inspection
2.1 The Receiving clerk performs the visual inspection and checks identification of the
received goods. Upon unloading of deliveries, the receiving clerk counts the number of
delivered units, checks marking and identification of packages, and inspects all packages
for any signs of tampering or damage. If all these checks and inspections are
satisfactory, he or she signs the delivery receipt. If not, any shortages or damages are
noted on all copies of the delivery receipts.
2.2 Next, the received packages are moved to the designated receiving area, a copy of the
relevant purchase order is retrieved from the pending orders file, and the packing slips (if
any) are removed from packages. Upon opening the packages, the goods are counted,
their part numbers are verified against the purchase order and the packing slip, and the
goods are examined visually for any signs of damage.
2.3 The Receiving clerk also verifies that all requested material and product quality records
(control charts, inspection/testing certificates, etc.) have been received from the
subcontractor and have been reviewed for adequacy by Quality Control.
2.4 When the first-stage receiving inspection is completed with satisfactory result, and if the
goods are not designated for the second-stage QC inspection, the goods are labeled with
a yellow ACCEPTED sticker or tag, and are moved to production or are placed in the
material storage. The purchase order is stamped RECEIVED and is dated and signed by
the clerk to establish a record of the receiving inspection.
2.5 If the goods are designated to go through the second-stage QC inspection, the same steps
as outlined above apply, except that the goods are labeled HOLD FOR QC INSPECTION
instead of ACCEPTED, and the purchase order is not stamped. The goods and the
associated documents are then moved to the QC inspection area.
2.6 If a nonconforming product is identified, the receiving clerk initiates a nonconformity
report in accordance with Procedure QOP-13-01 Control of Nonconforming Product.
The pink copy of the report is attached to the product, and the product is labeled
REJECTED and is moved to a designated quarantine area. The other copies of the
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Operational Procedure: QOP-10-01 Revision: A Page 322 of 4

nonconformity report are forwarded to Purchasing and QA.

2.7 When the visual inspection is satisfactory but the required quality records are not
available or are not approved by QC, the received goods are labeled HOLD and are moved
to a designated holding area.

3. Second-Stage Inspection
3.1 QC inspectors perform the second-stage inspection, unless the customer requires that an
accredited laboratory be used.
3.2 Preparing for inspection, QC inspector assembles all relevant engineering documents
(drawings, specifications, standards, etc.) and inspection procedures that may be needed
to determine the inspection scope and acceptance criteria. If there is doubt regarding the
scope or the acceptance criteria, the inspector contacts the QA Manager for assistance.
3.3 At a minimum, the scope of receiving QC inspections comprises:
- Review of material certificates, source inspection records, and other quality records
delivered with the product;
- Visual inspection to detect any damage or other visible quality problems;
- Taking measurements and testing as required; and
- Recording the actual measurements and test results.
3.4 If the products pass all the reviews, inspections, and testing, they are labeled with a
yellow ACCEPTED sticker or tag and are placed in the material storage. The purchase
order is stamped RECEIVED and is signed and dated by the QC inspector to establish a
record of inspection. Quality records received with the products and/or established
during the receiving inspection are filed by the QA department.
3.5 If products do not conform to requirements, the QC inspector initiates a nonconformity
report in accordance with Procedure QOP-13-01 Control of Nonconforming Product.
The pink copy of the report is attached to the product, and the product is labeled
REJECTED and is moved to a designated quarantine area. The other copies of the
nonconformity report are forwarded to Materials Control, Purchasing, and QA.

IV ASSOCIATED DOCUMENTS
- Purchasing — Oper. Proc. OOP-06-02
- Control of Nonconforming Product — Oper. Proc. QOP-13-01