Documente Academic
Documente Profesional
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1- Intro:
The purpose of the intro is to build rapport and get people excited about what they are going to
learn
Start with the title of the slide: “How to …. Without …!”
For example: “How to become a customer experience trusted advisor without getting hostage of
automation and technology disruption.”
Hello Everybody! Welcome to the webinar. This is Georges Hanna and today I am going to show
you how to become a customer experience trusted advisor without getting hostage of
automation and technology disruption.
2- Rapport:
One Sentence Persuasion by Blair Warren.
5- Qualify Yourself
Introduce yourself and let people know who you are and why they should listen to you.
Posture yourself in a way they perceive you as an expert and as an authority
Briefly touch the external results and dig deeper in the internal. This is your BTS Story #1.
Explain how your solution makes it easier for them; or better comparing to the traditional way
they were used to.
You tell the initial story that get them excited about the new opportunity.
Here their objections raise to the roof because of their false beliefs.
You start breaking and rebuilding the false beliefs.
You transition to the next 45 minutes of the webinar (presentation) using the 3 Steps.
Everything you did in the first two parts of your presentation is to build rapport, create
curiosity, and introduce the new opportunity.