 Dear sirs,

I don’t have informations about what happens after having done the

following operations:

  * REMOVE ALL CONNECTORS WITH THE INCOMING FLOOR CALLS

FROM THE MCU

BOARD:

    * TERMINALS FULL FROM S/L0 TO D/L8

    * TERMINALS FULL FROM LS8 TO LD12 AND FROM LS12 TO LD16

    * TERMINALS FULL FROM S8 TO D16

    * RESET THE MCU REMOVING THE RS232 CABLE FROM THE DB9
CONNECTOR AT

THE

LEFT BOTTOM CORNER AND THEN INSERTING IT AGAIN.

        Removing the RS232 cable the MCU board must be switched OFF.

        Inserting again the cable the MCU must be switched ON again.

        IS IT TRUE?

    * LEAVING THE CONNECTORS REMOVED,

CHECK THAT THE DC VOLTAGE BETWEEN TERMINALS GND AND +12,

LOCATED ON

CONNECTOR K2 AT THE UPPER SIDE OF THE MCU, IS IN THE RANGE

12 TO 14 VDC.

        WHICH VOLTAGE DO YOU MEASURE?

    * LEAVING THE CONNECTORS REMOVED,

THE INPUT FLOOR CALLS LEDS, LOCATED NEAR THE TERMINALS

FROM S/L0 TO D/L8

AND FROM S8 TO D16, SHOULD REMAINS OFF AND CARS SHOULD

REMAIN
STOPPED.

        HOW ARE THE MCU INPUT LEDS?  ON OR OFF?

        DO THE THREE CABINS REMAIN STOPPED?

PLEASE ANSWER TO THE ABOVE QUESTIONS.

Attached you find the parameters table for the three EURO boards (cabins

A, B, C)

and for the MCU board.

Only the parameter P90 is different on the three cabins:

cabin A = 0, cabin B = 1, Cabin C = 2.

The displays are driven in binary mode:

so the floor number showed at the lowest floor has to be programmed

inside the displays.

On the EURO boards you can only select if the binary code has to be

normal or reversed:

P96 = 4 for normal

P96 = 0 for reversed

Thanks and best regards.

Dear Ahmed,

it could be caused by a damagement of the Multiplex Control Unit MCU

(Group Mode Board) inside the master controller of Lift ‘A’.

To check if the problem is due to the MCU make the following  tests:

    * Remove all connectors with the incoming floor calls from the MCU

board:

    * Terminals FULL from S/L0 to D/L8

    * Terminals FULL from LS8 to LD12 and from LS12 to LD16

    * Terminals FULL from S8 to D16

    * To reset the MCU remove the RS232 cable from the DB9 connector at

the

left bottom corner and then insert it again.

    * Check that the DC voltage between terminals GND and +12, located

on

connector K2 at the upper side of the MCU, is in the range 12 to 14 Vdc.

    * If the MCU is now working correctly the input floor calls leds,

located near the terminals from S/L0 to D/L8 and from S8 to D16, should

remains OFF and cars should remain stopped.

    * If you give a pulse from GND to any of the above input terminals

(at

a floor where no car is parked) some of the cabins should start for the

floor called and the related input led should remains ON until the cabin

arrives to the floor.

    * If the triplex is now working well (with all LOPs disconnected),

perhaps the MCU is good and the problem is due to some short or

interruption on LOPs wiring, or to missing signaling supply at terminal

10A.

    * Please check the DC voltage between terminals 10A and GNE of the

master controller (it should be around 10 to 14Vdc): the absence of this

voltage can cause exactly your problem.

    * The terminal 10A is powered through some diodes coming from

positive
 terminal of rectifier 3 indicated at page 002 of the diagrams; the

terminal GNE shall be directly connected together the GND terminal.

If otherwise the MCU continues to work uncorrrectly with all LOPS

disconnected, probably it is damaged.

As last thing you can try to reset all its parameters  to factory

default: this can be done setting  its parameter P99 to value 99 and

then shifting the PROG switch again to NORM.

After this reset operation you have to program again the three

parameters specified in the MCU-10 PROGRAM LIST:

P13 = 4

P32 = 17

P61 = 10

If MCU still does not work correctly you have to replace it.

Thanks and best regards.

DEAR DANIELA,

As informed you in our previous e-mail, we would like to inform you that

we have another problem for the same attached project (Item No. 3 –

Triplex Elevators) as follows:

During running the elevators on Normal mode and all plugs are connected

on Group Mode Board, all hall calls registration LEDs are on and calling

automatically by themselves without our calling.

Please advise us URGENTLY!

 Asif Asif

Dear sirs, I don’t have informations about what happens after having done the
following operations: * REMOVE ALL CONNECTORS WITH THE INCOMING
FLOOR CALLS FROM THE MCU BOARD: * TERMINALS FULL FROM S/L0 TO
 D/L8 * TERMINALS FULL FROM LS8 TO LD12 AND FROM LS12 TO LD16 *
TERMINALS FULL FROM S8 TO D16 * RESET THE MCU REMOVING THE RS232
CABLE FROM THE DB9 CONNECTOR AT THE LEFT BOTTOM CORNER AND
THEN INSERTING IT AGAIN. Removing the RS232 cable the MCU board must
be switched OFF. Inserting again the cable the MCU

May 27 at 5:54 AM

 Mohamed Osman

----- Forwarded Message ----- From: Tecnico Pelazza <tecnico@pelazza.com>

To: "elevators@unitedothaim.com" <elevators@unitedothaim.com>;
"mowidaa118@yahoo.com" <mowidaa118@yahoo.com>;
"husseinmousa@yahoo.com" <husseinmousa@yahoo.com> Cc: 'Pelazza
Daniela' <pelazza@pelazza.com>; 'Pelazza Diego' <diego@pelazza.com>
Sent: Wednesday, May 29, 2019, 3:01:52 PM GMT+3 Subject: R: PROBLEM
Ref. : ATTACHED - AL-TALAQE Project! Dear Sirs. Ok, it is very useful the
information that the MCU input leds remain OFF leaving connectors removed,
and that those leds switch ON when you insert connectors K13 and K14. Now
please answer to the following questions: Did the triplex working correctly in
the past, and now it is broken down?Or are you installing the triplex now, and
it is the first time you are testing the floor calls? How many LOPs are installed
at each floor (1, 2 or 3)?The registration signalling of each call button is a bulb
lamp or a led?Which is the rated voltage of the lamps or leds registration
signalling (12V or 24V)?Did you connect together the three terminals 10B and
the three terminals GND of panels A, B, and C? Are the registration signalling
common wires of all LOPs connected to the 10A terminal of the Master
control panel ‘A’?When you connect only K13 and K14, and you see that K5
and K6 input leds come ON, which DC voltage do you measure between
terminals GND and 10A of panel ‘A’?In the same condition which voltage do
you measure betwee terminals GNE and 10A of panel ‘A’? It should be exactly
the same because GND and GNE has to be connected together. If 2 or 3 LOPs
are installed at each floor, are they connected exactly in parallel? (also the
signalling common to 10A, and the buttons common to GNE?) If 2 or 3 LOPs
are connected at each floor, what happens if you keep connected only one
LOP per floor? (Perhaps only one or two LOPs per floor work correctly, and if
you connect another more in parallel they work no more?) I wait for the
detailed answers to

May 30 at 8:15 PM

Good morning sirs,

many thanks for the clarifications.
 
We have to investigate the sentence highlighted in yellow.
 
 Please be sure that you remove all outside wires connected to the
panel terminals from 8S to 15S and from 9D to 16D.
 Remove the connectors K13 and K14, keeping inserted all the other
ones.
 Switch OFF and ON the MCU board removing the RS232 cable from
the DB9 connector at the
left bottom corner, and then inserting it again.
 Now the leds of connectors K6 and K5 must be all OFF. (Is it true?)
 
 Did you made the MCU parameters reset procedure suggested in one
of my previous mail?
If not yet, please do it:
 Set the MCU parameter P99 to value 99 and then shift again the
MCU’s PROG switch to NORM.
 After this reset operation you have to program again the following
four parameters:
P13 = 4
P32 = 17
P61 = 10
P96 = 3
 Shift the MCU’s PROG switch to NORM.
 The leds of connectors K6 and K5 should be still all OFF. (Is it true?)
 
 Now insert only the connector K13. What does it happen?
If leds of K6 remain OFF, it is right. So you can now insert also the connector
K14. What does it happen?
If also leds of K5 remain OFF, it is now right.
 
 If otherwise the leds of K6 and/or K5 are switched ON, please do the
following test, keeping connectors K13 and K14 inserted:
Switch OFF and ON the MCU board removing the RS232 cable from the DB9
connector at the
left bottom corner, and then inserting it again.
Do the K6 and/or K5 leds switch ON immediately after inserting the DB9
connector? Or do the leds switch ON after about 4 seconds?
Is the leds swtching ON immediate or delayed?
 
 If the leds switching ON is immediate there is an hardware
damagement of the MCU board which could be caused by some problem on
the LOP’s cabling.
 If otherwise the leds switching ON is delayed there is a damagement
of the MCU not caused by LOP’s cabling.
 
In both last cases the MCU board has to be replaced.
  
Please keep me informed about the response of each single test, so we can
correctly evaluate the situation for eventual other tests if the MCU resulted not
damaged.
 
Thanks and best regards.
Hi Daniela,
Please see our technician answers on your inquiries:
 
 Did the triplex working correctly in the past, and now it is broken
down?( No sir)
 Or are you installing the triplex now, and it is the first time you are
testing  the floor calls? ( Yes sir first time)
 How many LOPs are installed at each floor (1, 2 or 3)? (3 LOPs)
 The registration signalling of each call button  is a bulb lamp or a
led? (LED)
 Which is the rated voltage of the lamps or leds registration signalling
(12V or 24V)? (24V)
 Did you connect together the three terminals 10B and the three
terminals GND of panels A, B, and C? (Yes sir)
 Are the registration signalling common wires of all LOPs connected to
the 10A terminal of the Master control panel ‘A’? (No sir all floor
registration signals common are separate.)
 When you connect only K13 and K14, and you see that K5 and K6
input leds come ON, which DC voltage do you measure between terminals
GND and 10A of panel ‘A’? (With 10A 12 .83 volts)
 In the same condition which voltage do you measure betwee terminals
GNE and 10A of panel ‘A’? It should be exactly the same because GND and
GNE has to be connected together. (Same voltage as 10A)
 
 If 2 or 3 LOPs are installed at each floor, are they connected exactly in
parallel? (Yes sir).
 (also the signalling common to 10A, and the buttons common to
GNE?) (Yes sir)
 
 If 2 or 3 LOPs are connected at each floor, what happens if you keep
connected only one LOP per floor?
 (sir Evan we remove all hall call penal just connect factory all
plugs LED ON)(Perhaps only one or two LOPs per floor work correctly, 
 (no sir)
 and if you connect another more in parallel they work no more?)
 
Best Regards,
Dear sirs,
I don’t have informations about what happens after having done the following
operations:  
 
  * Remove all connectors with the incoming floor calls from the MCU board:
    * Terminals FULL from S/L0 to D/L8
    * Terminals FULL from LS8 to LD12 and from LS12 to LD16
    * Terminals FULL from S8 to D16
    * Reset the MCU removing the RS232 cable from the DB9 connector at the
left bottom corner and then inserting it again.
       Removing the RS232 cable the MCU board must be switched OFF.
       Inserting again the cable the MCU must be switched ON again.
       Is it true?
    * Leaving the connectors removed,
check that the DC voltage between terminals GND and +12, located on
connector K2 at the upper side of the MCU, is in the range 12 to 14 Vdc.
       Which voltage do you measure?
 
 
    * Leaving the connectors removed,
the input floor calls leds, located near the terminals from S/L0 to D/L8
and from S8 to D16, should remains OFF and cars should remain
stopped.
       How are the MCU input leds?  ON or OFF?
       Do the three cabins remain stopped?
 
Please answer to the above questions.
 
 
Attached you find the parameters table for the three EURO boards (cabins A, B, C)
and for the MCU board.
Only the parameter P90 is different on the three cabins:
cabin A = 0, cabin B = 1, Cabin C = 2.
 
The displays are driven in binary mode:
so the floor number showed at the lowest floor has to be programmed inside the
displays.
On the EURO boards you can only select if the binary code has to be normal or
reversed:
P96 = 4 for normal
P96 = 0 for reversed
 
Thanks and best regards.
 
Dear Ahmed,
 
it could be caused by a damagement of the Multiplex Control Unit MCU
(Group Mode Board) inside the master controller of Lift ‘A’.
 
To check if the problem is due to the MCU make the following  tests:
 
    * Remove all connectors with the incoming floor calls from the MCU
board:
 
    * Terminals FULL from S/L0 to D/L8
    * Terminals FULL from LS8 to LD12 and from LS12 to LD16
    * Terminals FULL from S8 to D16
 
    * To reset the MCU remove the RS232 cable from the DB9 connector at the
left bottom corner and then insert it again.
    * Check that the DC voltage between terminals GND and +12, located on
connector K2 at the upper side of the MCU, is in the range 12 to 14 Vdc.
    * If the MCU is now working correctly the input floor calls leds,
located near the terminals from S/L0 to D/L8 and from S8 to D16, should
remains OFF and cars should remain stopped.
    * If you give a pulse from GND to any of the above input terminals (at
a floor where no car is parked) some of the cabins should start for the
floor called and the related input led should remains ON until the cabin
arrives to the floor.
    * If the triplex is now working well (with all LOPs disconnected),
perhaps the MCU is good and the problem is due to some short or
interruption on LOPs wiring, or to missing signaling supply at terminal
10A.
    * Please check the DC voltage between terminals 10A and GNE of the
master controller (it should be around 10 to 14Vdc): the absence of this
voltage can cause exactly your problem.
    * The terminal 10A is powered through some diodes coming from positive
terminal of rectifier 3 indicated at page 002 of the diagrams; the
terminal GNE shall be directly connected together the GND terminal.
 
If otherwise the MCU continues to work uncorrrectly with all LOPS
disconnected, probably it is damaged.
 
As last thing you can try to reset all its parameters  to factory
default: this can be done setting  its parameter P99 to value 99 and
then shifting the PROG switch again to NORM.
 
After this reset operation you have to program again the three
parameters specified in the MCU-10 PROGRAM LIST:
 
P13 = 4
 
P32 = 17
 
P61 = 10
 
If MCU still does not work correctly you have to replace it.
 
Thanks and best regards.
 
 
DEAR DANIELA,
 
As informed you in our previous e-mail, we would like to inform you that
we have another problem for the same attached project (Item No. 3 –
Triplex Elevators) as follows:
 
During running the elevators on Normal mode and all plugs are connected
on Group Mode Board, all hall calls registration LEDs are on and calling
automatically by themselves without our calling.