Customer

Profile

Jewelry Distributor Shines With End To End Solution

Integrated EDI, Warehouse Management, and Accounting

Client Information: Lois Hill Accessories’ attractive sterling silver

jewelry is carried by Nordstrom, Bloomingdale’s,
and Marshall Field’s. Over the last five years, the
company’s revenues have grown by an average of
50 percent each year.
The Challenge
Over its years in operation, Lois Hill has seen
Lois Hill Accessories
the retail marketplace change dramatically. With
the landscape now dominated by a few mega
Headquarters: retailers, distributors must meet strict labeling,
packing, shipping, and invoicing protocols. A
New York, NY
late order could mean hundreds of thousands
in lost revenue dollars and charge back fees. Lois
Industry: Hill Accessories must have adequate stock and
Jewelry Distributor be equipped to respond quickly or risk losing
company’s technology infrastructure to stream-
major customers.
line and automate many of the tasks. Opting to
When Jeff Green was hired on as CFO two
Web Site: streamline and automate, part of Green’s strat-
years ago, he recognized that although sales were
egy involved outsourcing Lois Hill’s warehouse
www.loishill.com up, the high overhead required to keep up with
and distribution operations to a professional
increasing sales was eating away profits. New re-
warehouse management company.
tailer requirements combined with the launch of
Software Solutions: In order to make this shift, Lois Hill Acces-
a new private label program for Target threatened
sories would need the ability to communicate
Sage MAS 200 ERP to overwhelm Lois Hill Accessories’ warehouse
its order information electronically to the ware-
MAPADOC EDI operations. Green had an important choice to
house, and receive updated inventory stocking
make — hire more staff to keep up with order
levels and shipping notifications back from the
entry and shipping operations, or invest in the

Challenge Solution Results

Increasing customer require- A fully integrated business  Order throughput increased
ments and growing order vol- management solution including  Staff level decreased
ume began to threaten on-time EDI, warehouse communication  Overhead costs cut
shipments. and accounting.

© Copyright 2006 SWK Technologies, Inc.

About SWK
SWK Technologies, Inc. is a unique “Our overhead costs dropped dramatically, and
IT consulting company providing we’re able to ship more products faster.
strategies and solutions to meet its We could not have achieved that volume previously,
clients’ information and business
even with twice the staff.”
management needs.
As a Sage Software Select Part-
ner, SWK Technologies offers best warehouse and distribution operation. shipping notices to Sage MAS 200. The EDI
The Solution software picks up the process again and gener-
of breed solutions for accounting
After years of successful use of the MAPADOC ates advanced shipping notices and invoices to
and business management, human EDI solution from SWK Technologies, Inc., Lois Lois Hill Accessories’ customers.
resources and payroll, customer Hill Accessories now turned to SWK for help Half The Staff – Double The Orders
with its latest initiative. SWK Technologies, an The company recently enjoyed its largest ship-
relationship management (CRM),
experienced consultant in electronic data inter- ping month ever — up by 25 percent.
job management, and warehouse change, worked with Green and the warehouse To put the overall gain in perspective,
management. to design and implement an electronic interface Green points out that just one year ago, the
Specializing in collaborative com- between the company’s Sage MAS 200 software company had more than twice the staff and
and the warehouse management company’s shipped less than half as many orders. “Our
merce — the communication and
software. “What’s unique about SWK is that overhead costs dropped dramatically, and we’re
cooperation between suppliers and although they are IT professionals, they’re busi- able to ship more products faster. We could not
customers, SWK Technologies has ness people first. They understand the distribu- have achieved that volume previously, even
tion industry and were able to help us imple- with twice the staff.”
developed a robust EDI solution
ment these strategic changes.” It’s a true end to end business software so-
that integrates seamlessly with the Communication between the two systems lution. With integrated accounting, EDI, and
business management solutions is seamless. Orders are received electronically warehouse communication Lois Hill is able
it sells and supports. MAPADOC into Lois Hill Accessories’ Sage MAS 200 soft- to stay lean, competitive, and successful. “Lois
ware courtesy of the MAPADOC EDI software. Hill definitely could not have experienced the
EDI is used successfully by compa-
Those orders are then transferred to the ware- growth it has without the infrastructure SWK
nies in dozens of industries trading house which picks, packs, ships, and returns helped us develop,” Green continues, “We’d be
with hundreds of different trading updated inventory quantity information and crippled.”

partners.

SWK Technologies, Inc.

5 Regent Street, Suite 520
Livingston, NJ 07039
(973) 758-6117
(973) 758-6120 Fax
www.swktech.com

“We empower our clients and partners with knowledge, solutions, and tools for success.”

© Copyright 2006 SWK Technologies, Inc. All rights reserved. Reproduction in whole or in part without permission is prohibited. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.
Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are property of their respective owners. Printed in
the U.S.A