HSE Event Reporting and Management Standard

HSE Event Reporting and
Management Standard
Reference: SLB-QHSE-S002-HSE
Version: B07
Release Date: 23-Oct-2008
EDMS UID: 1651700261
Produced: 23-Oct-2008 06:43:03
Owner: Christian Fosset
Author: Mike Mannering, Paul Linkin, Christian
Fosset
Private
Copyright © 2008 Schlumberger, Unpublished Work. All rights reserved.

HSE Event Reporting and Management Standard / Legal Information
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Christian Fosset\Mike Mannering, Paul Linkin, Christian Fosset\SLB-QHSE-S002-HSE\B07\Release Date:23-Oct-2008\EDMS UID: 1651700261\Produced: 23-Oct-2008 06:43:03
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A complete list of Schlumberger marks may be viewed at the Schlumberger

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HSE Event Reporting and Management Standard / Document Control
Document Control
Owner: Christian Fosset
Author: Mike Mannering, Paul Linkin, Christian Fosset
Reviewer: All Area and Segment QHSE Managers
Approver: Mike Mannering, Belgacem Chariag
Contact Information
Name: Christian Fosset
LDAP Alias: fosset
Revision History
Rev Effective Date Description Prepared by
B-0 20-Feb-2003 Split HSE and SQ Mike Mannering,
Christian Fosset
B-1 29-Aug-2003 CLTIF Indicator Added Mike Mannering,
Christian Fosset
B-2 28-Oct-2003 Medical Treatment Definition Mike Mannering,
Christian Fosset
B-3 02-Feb-2004 Commuting Driver Reporting Mike Mannering,
Change Christian Fosset
B-4 26-Mar-2004 Change in Investigation Mike Mannering,
Requirement Christian Fosset
B-5 14-Jan-2005 Addition of SLB Involved Mike Mannering,
Concerned, Modified Responsibility Christian Fosset
Matrix, Change in Investigation
Section, Alignment with Revision of
Standard S001 and S012
B-6 02-Oct-2006 Contractor Reporting, Change in Mike Mannering,
responsibility matrix, Crisis Hotline Christian Fosset
B–7 28-Jul-2008 Introduction of Incident within Mike Mannering,
an Event; Contractor Reporting; Paul Linkin,
Learning From Incident; Severity Christian Fosset
Matrix.
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v HSE Event Reporting and Management Standard / Table of Contents v
Table of Contents
1 Statement of Standard ___________________________________________ 1
2 Objectives _______________________________________________________ 1
3 Scope ____________________________________________________________ 1
4 Implementation and Monitoring __________________________________ 2

4.1 Definitions _____________________________________________________ 2
4.1.1 Key Definitions _____________________________________________ 2
4.1.2 Health, Safety and Environmental (HSE) Event Definitions ____ 2
4.2 Responsibilities ________________________________________________ 3
4.3 HSE Event Classification ______________________________________ 5
4.3.1 Industry Recognized HSE Event _____________________________ 5
4.3.2 Schlumberger Involved HSE Event __________________________ 6
4.3.3 Schlumberger Non Involved HSE Event ______________________ 7
4.3.4 Regulatory Recordable HSE Event __________________________ 8
4.4 Accident Severity ______________________________________________ 8
4.5 Reporting Tool _________________________________________________ 8
4.6 Early Notification and Reporting of HSE Events __________________ 9
4.7 HSE Event Investigation, Review and Closure Process,
Communications ______________________________________________ 10
4.7.1 Investigation ______________________________________________ 10
4.7.2 Investigation Review and Closure __________________________ 11
4.7.3 Learning From Incidents (LFI) ______________________________ 12
4.8 HSE Event Reporting Related Indicators _______________________ 12
4.9 Compliance Monitoring ________________________________________ 13
5 References ______________________________________________________ 14
5.1 Normative References (required reference documents) __________ 14
5.2 Informative References ________________________________________ 14
6 Appendices _____________________________________________________ 14
Appendices
A Notification of CMS Accidents _____________________________________ 15
B Classification Flowchart ___________________________________________ 17
C HSE Reporting Definitions_________________________________________ 19

C.1 General Definitions ____________________________________________ 19
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vi HSE Event Reporting and Management Standard / Table of Contents vi
C.2 QUEST Mandatory Monthly Input Definitions ____________________ 25

C.3 QUEST Optional Monthly Input Definitions _____________________ 26
D HSE Key Performance Indicators __________________________________ 27
E Severity Matrix ____________________________________________________ 31
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1 Statement of Standard
Our goal is to be the recognized industry QHSE leader in every product and
service delivered.
This can only be achieved by setting higher standards than those prevalent
in our industry, developing a 24 hour per day QHSE culture, focusing on the
proactive identification and reporting of all risks, thoroughly investigating all HSE
events, sharing learning and benchmarking our performance. We believe that all
accidents are preventable through systematic loss minimization.
2 Objectives
The objectives of this standard are to promote:
• The identification and reporting of all opportunities for Health, Safety, Security
and Environmental improvements;
• The analysis of the risk;
• The identification of root causes (also called basic causes);
• The implementation of corrective action to reduce the risk to an acceptable
level;
• The closure of associated remedial work plans to prevent reoccurrence;
• The sharing of lessons learned;
• The monitoring of key performance indicators;
• HSE excellence through continuous improvement.
3 Scope
This standard applies to all Schlumberger and WesternGeco employees,
vehicles, assets, facilities and operations at all times.
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4 Implementation and Monitoring
4.1 Definitions
4.1.1 Key Definitions

Term Definition
Hazard Any Object/Body/Effect, Substandard Act or Substandard
Condition that has potential to cause an incident.
Risk A measure of the likelihood of occurrence (activity frequency
and event probability) of an Incident and of the severity of the
consequences. Risk is the outcome of the combination of activities
when performed in the presence of Hazards.
4.1.2 Health, Safety and Environmental (HSE) Event

Definitions
Term Definition
HSE Event Either an Accident, Near Accident or Hazardous Situation.
Incident Any discrete occurrence that has potential, for a single HSE loss.
Accident One or more related incidents that have resulted in HSE Loss(es):
• Harm to people (fatality, injury or illness) and/or;

• Damage or loss to property (e.g. vehicles, facilities) or;
• Damage to the environment (pollution, contamination, etc.)
and/or;
• Damage to, or loss of reputation;
• Losses to data, information classified as Schlumberger-Secret,
Schlumberger-Confidential or Schlumberger-Private.
Near Accident One or more related incidents that under slightly different
circumstances, could have resulted in HSE loss(es).
HSE Hazardous Situation An unplanned or undesired situation in which the risks created by
an activity’s exposure to a hazard or hazards are inadequately
controlled leading to potential to cause an incident.
Additional definitions are given in Appendices C and D.
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4.2 Responsibilities
Line management is responsible for compliance with this standard, for leading
and sustaining the HSE culture and for being committed towards HSE excellence.
In particular line managers shall ensure that:
• All Accidents are reported;

• A reporting culture is developed including the proactive reporting of Near
Accidents, Hazardous Situations, Suggestions and Observation/Intervention
Records by all personnel;
• Timely and thorough investigations are conducted by the appropriate level
of management;
• Appropriate Remedial Work Plans (RWP) are developed, implemented,
followed-up and reviewed with GeoMarket, Area and Segment and closed
out within 90 days;
• All appropriate management levels shall be responsible to subscribe
to QUEST for HSE event notification reports as a minimum as per the
responsibility matrix below and Appendix A;
• Appropriate recognition programs are in place to recognize exceptional
contributions to the continual improvement process (including reporting,
investigation, and investigation review).
QHSE managers at all levels shall in particular:
• Ensure that valid QUEST subscriptions are in place as per the responsibility
matrix below and Appendix A;
• Encourage submission of InTouch best practices or lessons learnt.
The following table sets out these roles and responsibilities:
RESPONSIBILITY MATRIX
MAJOR / HiPo
HS/NEAR LIGHT SERIOUS CATAS.
(SL)
(N) (L) (S) (C)
(M)
All Company
QUEST Report and applicable GM Segment
Supervisor Segment LS Segment LM
Entry Contractor OM
Employees
QUEST Report Direct Superviso QHSES/ / LPT Country / SGM
GM QHSEM Area QHSEM
Review r/ LPT Leader Leader QHSEM
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RESPONSIBILITY MATRIX
MAJOR / HiPo
HS/NEAR LIGHT SERIOUS CATAS.
(SL)
(N) (L) (S) (C)
(M)
Lead
GM Segment Area Segment
Investigator As appropriate Segment LS Segment LM
OM VP
Owner
Area and/or
Country Country / Segment * +
/ SubGM SGM Manager, GM QHSEM,
QHSES/ / LPT
Investigation QHSEM, Segment LM, Country+ GM
As appropriate Leader, SMEs as
Team Segment LS, GM QHSEM, Mgr, Segment
per guideline
SMEs as per SMEs as per OM, SME’s as
guideline guideline per guideline
*See Note
As above
As above plus: plus: Segment
As above plus:
As above plus: Area QHSEM, President &
GM QHSEM,
Investigation Country/SGM GM Manager, QHSEM, Area
As appropriate GM Segment
Review QHSEM, Area Segment President&
OM, Country
Segment LS VP Segment Segment VP,
Mgr
QHSEM VP QHSE
*See Note
LS = Location Supervisor/FSM, LM = Location Manager, GM = Geomarket, SGM = Sub-Geomarket,

OM = Operations Manager, BM = Business Manager, LPT = Loss Prevention Team, QHSES = QHSE
Specialist, QHSEM = QHSE Manager, SME = Subject Matter Expert
Note
In Catastrophic incidents Area QHSE will always be involved, and
Investigation/Review team make-ups will vary slightly (Segment/Area weighting)
dependent upon the degree of segment-specificity and expertise required for
successful Investigation and Review.
Responsibility and accountability is set in the above matrix. The responsible party
may however delegate attendance and participation to other qualified personnel.
The involved Segment is the HSE event owner and shall lead the investigation
and review unless it is strictly related to non-segment personnel, in which case
OFS is the owner.
Additional support personnel may be added as deemed necessary by the

team leader. Segment QHSE representation will be based on the segment
organization existing for the HSE event owner. The final investigation report
for any catastrophic accident must be reviewed and closure approved by the
involved Area and Segment Presidents.
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It is the responsibility of the VP HSE to ensure that generic action points are
passed on to other Areas and Segments whenever appropriate, including

recommendations for implementation.
In January of each year, it is the responsibility of the VP HSE to report to the Vice
President of Oilfield Operations all action items from all fatality reviews that
remain outstanding. For fatalities that occurred in Q4 of the previous year action
items that remain open will be reported by end Q1 of each year.
4.3 HSE Event Classification

It requires active participation of the workforce and contractors to report all HSE
events with the objective to share lessons learned. To encourage reporting, HSE
events on personal time may be reported anonymously.
All HSE events shall be categorized as:
• Industry recognized HSE event, and/or;

• Schlumberger Involved HSE event, or;
• Schlumberger Non Involved HSE event.
See the classification flowchart in Appendix B.
Events involving Contractors shall be reported to Schlumberger. These events

will be classified according to Contract Mode and subsequent responsibility
and accountability for QHSE management (see the Contracting standard
SLB-QHSE-S012 for definition of Contract mode).
Contract Mode 1: All work related HSE incidents happening in activities executed
in Contract Mode 1 shall be classified as Industry Recognized (OSHA and OGP)
and Schlumberger Involved.
Contract Mode 2: All work related HSE incidents happening in activities executed
in Contract Mode 2 shall be classified as Industry Recognized (OGP) and
Schlumberger Involved.
Contract mode 3: Work related HSE incidents happening in activities executed in
Contract Mode 3 shall be classified as Schlumberger Non Involved/Concerned.
4.3.1 Industry Recognized HSE Event

In order to be able to benchmark Schlumberger against the industry, it is
necessary to track accidents by using general industry definitions (The Industry
Recognized category, for the implementation of this standard, uses the OGP
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definitions). This tracking is for benchmarking purposes only. Line management’s

performance and commitment shall be assessed using the Schlumberger

Involved category and not the Industry Recognized category.
An Industry Recognized HSE event is any event associated with a work-related

activity.
A work-related activity is an activity in a work environment, which is or ought to

be subject to management controls. Injuries incurred on company or contractor
premises whilst off-duty are not classified as occupational injuries and should
not be reported as Industry Recognized, since they are not work-related. The
exception is when the injury owes directly to the activities of other personnel who
are at work (See Appendix C for a full definition of work-related activity, including
those associated with the company and those associated with contractors).
Employees and contractors affected by Industry Recognized HSE events are

reportable in QUEST.
4.3.2 Schlumberger Involved HSE Event

We believe that we can significantly improve our QHSE performance by
extending our QHSE culture beyond the work environment. Our level of
involvement is significantly higher than is the norm in the industry and reflects
the expectations of executive management.
A Schlumberger Involved HSE event is any event associated with a

Schlumberger-related activity.
A Schlumberger-related activity is any work-related activity, plus any activity:
• Taking place at any Schlumberger controlled facility, even whilst off-duty,

except for the physical sports participation itself;
• Involving a Schlumberger Vehicle (see definition in Appendix C), an asset or
a facility irrespective of the circumstances;
• Involving any private vehicle or taxi on Schlumberger business;
• Involving any client or contractor (professional or social) activity related to
Schlumberger;
• Involving the use or access to Schlumberger computers or networks;
• That is company organized (except for the physical sports participation itself)
and taking place off site where management control is expected, including
application of HARC.
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Employees, contractors and third parties affected by Schlumberger Involved

HSE events are reportable in QUEST.
Schlumberger Involved / Concerned
For Schlumberger Involved HSE events where the investigation has been
completed and reveals that all reasonable and expected company and contractor
management controls were in place, and that no lessons are to be learnt, the
manager owning the event can propose to the VP HSE to record the event as
Schlumberger Involved/Concerned.
4.3.3 Schlumberger Non Involved HSE Event

All HSE events not classified as Schlumberger Involved will be classified as
Schlumberger Non-Involved but in two categories:
Schlumberger Non Involved / Concerned
All Schlumberger Non Involved HSE events concerning:
• Company employees and their dependents;

• Clients and contractors if there are issues associated with those events that
will be investigated and followed through until closure and/or if there are
lessons to be learned from those events.
Examples of Schlumberger Non Involved/Concerned HSE events are events

occurring:
• During vacation or days-off;

• As a result of a self inflicted injury such as suicide, drug overdose;
• As a result of a non-occupational injury or illness;
• As a result of sporting and/or recreational events (including company
sponsored) regardless of location and where management controls are not
expected;
• Outside working hours when not in Schlumberger controlled facilities;
• Commuting to work.
Schlumberger Non Involved / Not Directly Concerned
All other Schlumberger Non Involved HSE events.
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4.3.4 Regulatory Recordable HSE Event

Any HSE event, which must be also reported to an external authority in the
country where it happened, according to local regulations.
4.4 Accident Severity

Accidents are classified as catastrophic, major, serious, light (CMSL) according
to the severity of the resulting illness, injury or loss based on the sum of all
known resulting direct or indirect costs regardless of who is responsible or
required to pay these costs (irrespective of any possible insurance recovery
and/or actual legal liability).
The primary criteria for each of the severity levels are defined as follows:
-4 & 5
-1 -2 -3
CRITERIA CATASTROPHIC
LIGHT (L) SERIOUS (S) MAJOR (M)
(C, XC)
Client + SLB
<10K ≥10K - < 100k ≥ 100K - < 1M ≥ 1 M
$ Loss
Days
Loss of Life
(LWDC or < 1 ≥ 1 - <100 ≥ 100
(fatality)
RWDC)
Additional criteria for each loss category are given in Appendix F.
4.5 Reporting Tool

The QUEST system is the standard Schlumberger electronic system for reporting
all HSE events, suggestions, audits and inspection reports, meeting reports,
recognitions and exemption requests.
QUEST is accessible via the Schlumberger web at http://www.quest.slb.com/.
Locations with no or poor electronic connectivity are encouraged to use the

QUEST Wizard.
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4.6 Early Notification and Reporting of HSE

Events
All CMSL Events shall be notified by telephone to the direct supervisor and up
the management chain as per Appendix A (C – immediate, M – within 12 hours,
S/L within 24 hours).
Catastrophic Accidents
For all Schlumberger Involved Catastrophic Accidents, each notification up the
management chain shall be made on an urgent basis by telephone immediately
after receiving notification from the lower management level.
All catastrophic accidents must be captured in English in QUEST within 24 hours
including the 8 minimum facts below in the detailed description field, and at
which time automatic Access Control will be applied.
1. Brief description of the event (type and severity)

2. GeoMarket, Country and name of the location, rig, vessel, crew, plant, etc.
3. Date and time of occurrence
4. Name of injured, if any, including third party
5. Job title of the injured
6. Initial injuries and treatment given
7. Situation of injured at time of report
8. Brief description of asset, environmental, information, or reputation loss, if any
Notifications of Schlumberger Involved fatalities may be done immediately by

the VP HSE using AlertFind system.
Major, Serious and Light Accidents

All major, serious and light accidents must be captured in QUEST within 48 hours.
Major and Serious accidents shall be reported in English, but for light accidents,
the official language of the country where the HSE event occurred can be used.
Near Accidents, Hazardous Situations, Suggestions and

Observation/Interventions
Reporting of Near Accidents, Hazardous Situations, Suggestions and
Observation/Interventions in QUEST is expected where practical.
Although reporting in English is strongly encouraged, the official language of the
country where the HSE event occurred can be used.
All third party fatalities that are suspected to have been associated with
Schlumberger-related activities, shall be categorized as indicated above:
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Other Notifications
Area legal department and the Schlumberger risk management function shall
be notified of all catastrophic accidents and accidents that may result in legal
actions or result in negative attention from the media, i.e. environmental spills.
All HSE events which have the potential to escalate into a Crisis (i.e. those
classified as high and above potential impact in the Escalation Matrix of the
Business Continuity, Emergency and Crisis Management standard) shall be
notified using the Crisis HOTLINE.
See Appendix A and B of the Business Continuity, Emergency and Crisis

Management standard SLB-QHSE-S004 for a description of the Escalation
Matrix and of the Crisis HOTLINE.
4.7 HSE Event Investigation, Review and Closure

Process, Communications
Whenever an event occurs there is an opportunity to investigate and learn what
can be done to prevent re-occurrence in the future.
After Notification and reporting as per the previous section, all Schlumberger
Involved CMS HSE Events and HiPo Lights shall be investigated and preliminary
action plans developed and documented (as per the Investigation Guideline) in
QUEST within 15 days (See definition of HiPo event in Appendix C).
Whilst all Schlumberger Non Involved/Concerned Catastrophic HSE events

should be investigated, at the discretion of the local management and based
on local law and consideration for the involved party and his/her family, this
requirement may be waived.
4.7.1 Investigation
Thorough investigations shall be performed according to the Investigation
Guideline.
Team investigations based on the DNV Loss Causation Model and Systematic
Cause Analysis Technique (SCAT) shall be performed by the appropriate
levels of management (as defined in the Responsibility Matrix – Section 4.2) to
systematically identify:
• All Direct and Indirect Losses;

• Event/Contacts;
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• Immediate Causes;
• Root Causes;
• Lack of Management System Controls;
• Remedial Work Plan (RWP) to address the above.
The final investigation report including all the above will be documented in
QUEST.
4.7.2 Investigation Review and Closure

An investigation review will be conducted, by the appropriate level of line
management, (as defined in the Responsibility Matrix – Section 4.2) within
90 days of the event occurrence. Appropriate Remedial Work Plans (RWP)
resulting from an HSE event should be developed, implemented, followed-up
and reviewed before closure.
The investigation review team will systematically determine, as per the

Investigation Guideline, if:
• A systematic investigation process has been followed thoroughly;

• Root causes have been identified;
• Action plans are appropriate and in particular address the root causes.
The investigation review team will then define:
• Lack of management system controls;

• Action plans, to address lack of management system controls.
The RWP resulting from an HSE event investigation and review shall be
implemented and closed within target date. However it is expected that 80% of
all actions, including all High Priority actions, should be set with a target date
within 60 days and closed accordingly.
Fatality Reviews
The Segment GeoMarket Operation Manager presents the results of the

investigation and the implementation of the action plans. Schlumberger Involved
fatality reviews shall be held within 90 days of occurrence. If there is a probability
that there are significant lessons to be learned, reviews may be held for accidents
with Schlumberger Non-Involved fatalities.
The OFS EVP Operations or WesternGeco president must be informed in
advance of planned fatality reviews and may also decide to participate.
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For lateral learning, all non-confidential aspects of a fatality review should be

communicated in a lessons learned document, as discussed in section 4.7.3

below.
4.7.3 Learning From Incidents (LFI)

The information gathered during the investigation (see section 4.7.2) is used
to focus the learning and in deciding whether the incident should be used for
learning beyond the organization where the incident took place (WW for generic
processes, selectively for specific processes).
The Learning from Incident Guideline (SLB-QHSE-S002-G002) details the LFI

process, and the 3 types of Alerts used to focus and communicate the learning:
• Leadership Alert – Aimed at management to highlight organizational and

systemic issues at management level.
• Action Alert – Aimed at the maintenance organization, often in the form of
a technical alert.
• Awareness Alert – Aimed at a targeted audience, mainly workforce and
contractors, to raise awareness of existing or recently developed standards,
procedures, risk assessments and best practices relevant to their work.
An incident is considered to have significant learning potential when all the

following criteria are met:
• The required controls are not standard industry practice or the incident
involved a combination of factors that are not commonly recognized;
• The event has the potential of a fatal outcome;
• The learning is widely applicable (across the industry, Worldwide or in a
Segment).
Additional criteria to be considered in the LFI process are detailed in the Learning
from Incident guideline.
4.8 HSE Event Reporting Related Indicators

HSE indicators allow management to quantify and monitor HSE performance.
The following key performance indicators (KPI) are used in Schlumberger:
• Automotive Accident Rate per Mile/Km (AARm/k = AA/1,000,000

miles/kilometers)
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• Fatal Accident Rate (FAR = No of fatalities per 100,000,000 man-hours)

• LTI Frequency (LTIF = (Fatalities+LWDC)/1,000,000 man-hours)

• Combined LTI Frequency (CLTIF = (Fatalities+LWDC+RWDC)/ 1,000,000
man-hours worked)
• Lost Work Day Case Frequency (LWDCF = LWDC/1,000,000 man-hours
worked)
• Total Recordable Injury Rate (TRIR = TRI/1,000,000 man-hours worked),
previously called TRIF
The environmental and IT security functions have developed their own set of
metrics to measure performances in their areas. See Appendix D for detailed
information about all above indicators.
4.9 Compliance Monitoring

Compliance Audits
A Second Party Compliance Audit to verify the compliance of each location with
the requirements of this standard shall be completed at least once every five
years. This Compliance Audit shall be conducted using the template available in
QUEST, and uploaded back in QUEST once completed.
A First Party Compliance Audit shall be completed at least once per year using
the template available in QUEST, and uploaded back in QUEST once completed.
Remedial Work Plan (RWP)

Remedial Work plan (RWP) from Compliance Audits shall be recorded and
tracked to closure in QUEST.
Exemption
For situations that lead to failure to comply with this Standard the associated risks
will be managed using the Exemption process as described in SLB-QHSE-S010
Management of Change and Exemption Standard.
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5 References
5.1 Normative References (required reference

documents)
The following referenced document is indispensable for the application of this
document. For dated references, only the edition cited applies. For undated
references, the latest edition of the referenced document (including any
amendments) applies.
• QHSE Policy
• QHSE Management System
• Investigation Guideline (SLB-QHSE-S002-G001)
• Learning from Incident Guideline (SLB-QHSE-S002-G002)
5.2 Informative References

• QHSE Event Reporting and Management Standard (SQ)
(SLB-QHSE-S002-SQ)
• Hazard Catalog
• Lessons Learned Template
• QHSE Reporting Definitions (SLB, OGP, OSHA)
6 Appendices
• Appendix A - Flowchart for Notification of CMS Accidents
• Appendix B - Classification Flowchart
• Appendix C - HSE Reporting Definitions
• Appendix D - HSE Key Performance Indicators
• Appendix E - Severity Matrix
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A Notification of CMS Accidents

Other employees who need to be informed shall have a valid and adequate
QUEST subscription.
Note
Notification of Catastrophic events as soon as possible by phone, followed
by a QUEST report with 8 minimum facts included within 24 hours. All MSL
events captured in QUEST within 48 hours.
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HSE Event Reporting and Management Standard /
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B Classification Flowchart
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C HSE Reporting Definitions

A * denotes an OGP definition. Additions between brackets denotes clarification
as required.
C.1 General Definitions

Term Definition
$ Loss – Money Color Blue Money: Preventive costs
(SQM)
The main categories of blue money are prevention and appraisal.
This means time, money and resources spent on better planning,
training, information, determining customers requirements,
“self-checking”, proof reading, quality control, etc. In summary,
blue money is:
• Prevention costs
• Appraisal (Quality, control, audits...) costs
• Quality improvements
Red Money: Costs of errors corrections

The red money is time, money and resources spent on correcting
non-conformances and doing things over again, such as:
• Error correction, rework, repair

• Client refund
• Loss of revenue
• Extra transport
• Schlumberger lost time
Green Money: Consequences of red money

The green money is the lost potential for ignoring the red money. It
is the indirect consequence of having red money for example:
• Customer dissatisfaction
• Lost of future income
• Employee dissatisfaction
• Poor image and reputation
$ Loss - Schlumberger The negative consequence in terms of total cost of an HSE event
(red plus green money). For application of this standard and
recognizing the difficulty to estimate green money, Schlumberger $
Loss will be limited to red money, as defined above.
Private
20 HSE Event Reporting and Management Standard / HSE Reporting Definitions 20
The negative consequence in terms of total cost of an HSE event

$ Loss - Client
(red plus green money). For application of this standard and
recognizing the difficulty to estimate green money, Client $ Loss
will be limited to red money, as defined above. The client loss
(including non-productive time) should ideally be mutually agreed
between the client and Schlumberger in a formal joint service
review, if applicable.
Combined Lost Time A fatality, lost work day case or restricted work day case
Injury - Schlumberger (associated with a Schlumberger-related activity). The number of
Involved CLTI CLTIs is the sum of fatalities, lost work day cases and restricted
work day cases.
Combined Lost Time A fatality, lost work day case or restricted work day case
Injury - Industry (associated with a work-related activity). The number of CLTIs is
Recognized CLTI (*) the sum of fatalities, lost work day cases and restricted work day
cases.
Commuting Driver Any employee who does or may operate any means of motorized
transportation to commute to/from work but who does not fit the
definition of a Schlumberger Driver.
Company Employee (*) Any person employed by and on the payroll of the company,
including corporate and management personnel. Persons
employed under short-service contracts (more than 90 days) are
included as company employees provided they are paid directly by
the company.
Contractor (*) A ‘Contractor’ is defined as an individual or organization performing
work for the company, following verbal or written agreement.
‘Sub-contractor’ is synonymous with ‘Contractor’ (Contractor may
include suppliers of products, but does not include courier services,
restaurant delivery or other services of this type, as clarified in the
Work Related Activity definition below).
Contractor Employee (*) A contractor employee is a person employed by a contractor or
contractor’s sub-contractor(s) who is directly involved in execution
of prescribed work under a contract with the company.
Disability A disability is defined as any physical or mental impairment that
limits activity. A disability may be partial or complete, temporary
or permanent.
Fatal Accident Rate (FAR) The number of fatalities per 100,000,000 (100 million) man-hours
(*) worked.
Number of Fatalities (*) (Schlumberger Involved)
The total number of Company’s employees and or Contractor’s
employees and/or Third parties who died as a result of an HSE
event (associated with a Schlumberger-related activity). ‘Delayed’
deaths that occur after the incident are to be included if the deaths
were a direct result of the incident. For example, if an automobile
accident killed one person outright, and a second died three weeks
later from injuries sustained by the accident, both are reported.
Schlumberger Involved/Concerned fatalities will be segregated
from Schlumberger Involved.
Number of Fatalities (*) (Industry Recognized)
Private
The total number of Company’s employees and or Contractor’s

employees who died as a result of an HSE event (associated with
a work related activity). ‘Delayed’ deaths that occur after the

incident are to be included if the deaths were a direct result of the
incident. For example, if a fire killed one person outright, and a
second died three weeks later from lung damage caused by the
fire, both are reported.
Third party fatalities, such as fatalities among the general public,
directly associated with an Exploration or Production activity, eg
a transport driver hitting and killing a member of the public when
swerving to avoid another danger, are not included for the Industry
Recognized FAR computation.
First Aid Case (*) Cases that are not sufficiently serious to be reported as medical
treatment or more serious cases but nevertheless require minor
first aid treatment, e.g. dressing on a minor cut, removal of a
splinter from a finger. First aid cases are not recordable incidents.
Heavy Vehicle Any motor vehicle having a GVWR (Gross Vehicle Weight Rating)
or GCWR (Gross Combination Weight Rating) of 10,001 Lbs (4500
Kgs) and above, unless otherwise determined by local laws and
regulations.
High Potential (HiPo) Any event with potential risk defined to be in High (Red: -10 to -16)
Event or Extreme (Black: -20 to -25) areas of the risk matrix.
Light Vehicle Any motor vehicle having a GVWR (Gross Vehicle Weight Rating)
or GCWR (Gross Combination Weight Rating) less then 10,001
Lbs (4500 Kgs), unless otherwise determined by local laws and
regulations.
Lost Time Injury - A fatality or lost work day case (associated with a
Schlumberger Involved Schlumberger-related activity). The number of LTIs is the sum of
LTI (*) fatalities, lost work day cases.
Lost Time Injury - A fatality or lost work day case (associated with a work-related
Industry Recognized activity). The number of LTIs is the sum of fatalities and lost work
LTI (*) day cases.
Lost Work Day Case Any injury or illness, associated with a work-related (or
(LWDC) (*) Schlumberger-related) activity, other than a fatal injury, which
results in a person being unfit for work on any day after the day
of occurrence of the occupational injury. “Any day” includes rest
days, weekend days, leave days, public holidays or days after
ceasing employment (Logistical delay for the purpose of medical
examination shall not be taken into account when establishing the
24 hour period).
No. Lost Work Day Cases The number of lost work day cases is the number of non-fatal
(LWDC) (*) cases that involve a person being unfit to perform any work on any
day after the occurrence of the occupational injury.
No. Lost Work Days (*) No. of Lost Work Days (*) The number of lost work days is the sum
total of calendar days, consecutive or otherwise, after the days on
which the occupational injuries occurred, where persons reported
under LWDC above were unfit for work and did not work.
Low Residual (LoRes) Any event with residual risk defined to be in the Insignificant (Blue:
Event -1) or Low (Green: -2 to -4) areas of the risk matrix.
Medical Treatment Case A medical treatment case is defined as an incident other than a
(MTC) (*) fatality, lost work day case or restricted work day case and in which:
Private
• Treatment is carried out by a physician or licensed medical

personnel, or would normally have been carried out under the
supervision of a Doctor
(and)
• There is an impairment of bodily functions (i.e. normal use
of senses, limbs, etc.)
• There is damage to the physical structure of a non-superficial
nature (e.g. fractures)
• There are complications requiring follow up medical treatment
• There is loss of consciousness in the work place
In general medical treatments are any medical attention, which

is more serious than just a one-time treatment by first aid. As a
guide a “yes” answer to the following questions would be a medical
treatment case:
• Treatment of infection?
• Antiseptic during second or subsequent visits to medical
personnel?
• Treatment for second or third degree burns?
• Application of sutures (stitches)?
• Application of butterfly adhesive dressings?
• Removal of foreign body embedded in eye?
• Complicated removal of foreign bodies from wound?
• Use of prescription medications?
• Soaking therapy (hot or cold) during second or subsequent
visits to medical personnel?
• Cutting away of dead skin (surgical debridement)?
• Application of heat therapy during second or subsequent
visits?
• Whirlpool bath therapy during second or subsequent visits
to medical personnel?
• Positive X-ray diagnosis (fractures, broken bones, etc.)?
• Admission to a hospital for treatment (more than observation)?
Non-occupational illness An undesirable event caused by a person’s previous health
condition not related to the working environment or a Schlumberger
process. (Note: Heart attacks and strokes must be considered as
non-occupational illnesses unless determined otherwise by the
company approved health professional.) Refer to SLB-QHSE-S006
on Health for more information.
Occupational Illness (*) An occupational illness is any abnormal condition or disorder
of an employee, other than one resulting from an occupational
injury, caused by exposure to environmental factors associated
with employment (OSHA, 1986) and which results in death; being
unfit to work the day following the event; restriction of work or
Private
motion including temporary or permanent transfer to another job.

These environmental factors associated with employment include
chemical, physical, biological and ergonomic factors.

This includes both acute and chronic illnesses or diseases whether
or not they result in time lost from work. They may be caused
by inhalation, absorption, ingestion of or direct contact with the
hazard, as well as exposure to physical and psychological hazards.
Occupational Injury (*) An occupational injury is a work related physical injury or disease
[illness] which results in death; being unfit to work the day following
the event; restriction of work or motion including temporary or
permanent transfer to another job. (Note: Conditions resulting
from animal bites, such as insect or snake bites, or from one-time
exposure to chemicals are considered to be injuries.)
Restricted Work Day Any injury (or illness), associated with a work-related (or
Case (RWDC) (*) Schlumberger-related activity), other than a fatality or lost work day
case which results in a person being unfit for full performance of
the regular job on any day after the occupational injury.
Work performed might be:
• An assignment to a temporary job

• Part-time work at the regular job
• Working full-time in the regular job but not performing all the
usual duties of the job
Where no meaningful restricted work is being performed, the

incident should be recorded as a lost work day case.
No. Restricted Work Day The number of restricted work day cases is the number of cases
Cases (RWDC) (*) that do not result in a fatality or a lost work day case but do result in
a person being unfit for full performance of the regular job on any
day after the occupational injury.
No. Restricted Work The number of restricted work days is the sum total of calendar
Days (*) days, consecutive or otherwise after the days on which the
occupational injuries occurred, where persons reported under
RWDC above were unfit for full performance of the regular job.
Rollover Any driving related accident involving a Schlumberger Vehicle or
Schlumberger Driver in which the wheels of any vehicle leave
the ground and the sides, front, rear or top of the vehicle makes
contact with the ground.
Schlumberger Driver Any employee that has access to a Schlumberger Vehicle, as
defined below, or is reimbursed for mileage/kilometers driven while
using a private vehicle.
Any employee that may be required to drive a Schlumberger
Vehicle as part of their duty.
Land transportation contractors assessed as low risk, spot hire type
service, including courier services, restaurant delivery, non-contract
personnel transport (e.g. general-public taxi cabs) and other
services of this type are not considered Schlumberger Drivers.
Schlumberger Trailer Any trailer owned, leased, rented or contracted by Schlumberger,
and additionally, any trailer for which a regular transportation
allowance is received (eg tool trailers and sleeping trailers used
at the wellsite).
Private
Any motor vehicle, including Schlumberger trailers above, owned,

Schlumberger Vehicle
leased, rented or contracted by Schlumberger. Exceptions include
forklifts, mobile yard cranes and contractor vehicles assessed as
low risk.
Any vehicle leased to a client as part of a service or contract
agreement is not considered a Schlumberger Vehicle. However,
it must comply with the vehicle equipment guidelines available
on the Driving Hub before being provided to the client or to the
client organization.
Third Party A third party is anyone who is not a company employee, a
contractor employee or a client (and for this standard, not an
immediate employee dependent).
Total Recordable The number of total recordable incidents is the sum of fatalities,
Incidents (TRI) lost work day cases, restricted work day cases, and medical
treatment cases.
Work Environment The work environment includes locations where one or more
employees are working, or are present, as a condition of their
employment.
Work Related Activity (*) A work-related activity is an activity in a work environment, which is
or ought to be subject to management controls. Injuries incurred on
company or contractor premises whilst off-duty are not classified
as occupational injuries and should not be reported since they are
not work-related. The exception is when the injury owes directly
to the activities of other personnel who are at work. The following
company and contractor activities are considered work-related
since they should be subject to management control.
Company work-related activities
All work by company personnel, including attendance at courses,
conferences and company’s organized events, business travel,
field visits or any other activity or presence expected by the
employer.
Contractor work-related activities
All work by Contractor personnel:
• On company premises, and

• On non-company premises, which are or ought to be subject
to company management controls applied through contractual
terms, and including the same activities as listed above if they
are executed on behalf of the company
The second category would include, for example, fabrication by a

contractor of an assembly or construction under a specific contract
where fabrication takes place in a designated area set aside for
that work.
Exceptions to the second category will typically be where contractor
services are not dedicated to the Company, e.g.
• Freight forwarders (Contract Mode 3, as per Contracting

Standard S012, Version B00, Pg. 4, Paragraph 4.3.1)
• Factory manufacture of components together with components
for others
• Construction at contractor’s fabrication site shared by others
Private
• Delivery of purchased goods from a supplier to company

locations by a contractor other than purpose-built assemblies
and plants
For reporting purposes, sub-contractor personnel are to be treated

as if they were contractor personnel and work-related injuries
reported as contractor incidents.
C.2 QUEST Mandatory Monthly Input Definitions

Term Definition
HSE Report (Not in Number of risk reports and STOP cards that have not been entered
QUEST) directly in QUEST using the corresponding module. This number
will be added to the number of RIR entered directly in QUEST for
reporting purposes.
Environmental HSE Number of Environmental related risk reports and STOP cards that
Report (Not in QUEST) have not been entered directly in QUEST using the corresponding
module. This number will be added to the number of Environmental
RIR entered directly in QUEST for reporting purposes.
SQ Report (Not in Number of SQ related risk reports and STOP cards that have not
QUEST) been entered directly in QUEST using the corresponding module.
This number will be added to the number of SQ RIR entered
directly in QUEST for reporting purposes.
Vehicles - Total Number of Schlumberger Vehicles as defined above.
Vehicles with Working Number of Schlumberger vehicles, as defined above, equipped
Monitors with working driving monitors.
(See exceptions in standard SLB-QHSE-S001)
Schlumberger Vehicle Number of miles/kilometers driven in light vehicles by Schlumberger
Distance (Light) Drivers that month.
Contractor Vehicle Number of miles/kilometers driven by Contracted Drivers that
Distance (Light) month.
Schlumberger Vehicle Number of miles/kilometers driven in heavy vehicles by
Distance (Heavy) Schlumberger Drivers that month.
Contractor Vehicle Number of miles/kilometers driven in heavy vehicles by Contracted
Distance (Heavy) Drivers that month.
Headcount (employees) Total number of company employees at month-end, including those
on rotation, days off, field breaks, or vacation.
Headcount (contractor) Total number of contractor employees at month-end, including
those on rotation, days off, field breaks, or vacation.
Man Hours (employees) The actual ‘hours worked’ by company employees, including
(*) overtime hours, are recorded in the case of onshore operations.
The hours worked by an individual will generally be about 2000
per year.
For offshore company employees, the ‘hours worked’ are
calculated on a 12-hour work day. Consequently, average man
hours worked per year will vary from 1600 to 2300 hours per
person depending upon the on/off shift ratio. Vacations and leaves
are excluded.
Private
(For RES company employees, exposure hours shall be recorded

as per IAGC definitions. Marine crews and camp-based Land
crews should record 24 hours per day per employee (exposure).

Other locations should record actual hours worked or 12 hours per
day as appropriate for their location.)
Man Hours (contractor) The actual ‘hours worked’ by contractor employees, including
(*) overtime hours, are recorded in the case of onshore operations.
The hours worked by an individual will generally be about 2000
per year.
For offshore contractor employees, the ‘hours worked’ are
calculated on a 12-hour work day. Consequently, average man
hours worked per year will vary from 1600 to 2300 hours per
person depending upon the on/off shift ratio. Vacations and leaves
are excluded.
(For RES contractor employees, exposure hours shall be recorded
as per IAGC definitions. Marine crews and camp-based Land
crews should record 24 hours per day per employee (exposure).
Other locations should record actual hours worked or 12 hours per
day as appropriate for their location.)
Drivers Number of Schlumberger Drivers (as defined above).
Drivers with current Number of Schlumberger Drivers (as defined above) with valid
certification driving certification.
C.3 QUEST Optional Monthly Input Definitions

Term Definition
Vehicles - Heavy Number of Heavy Vehicles assigned to the location that month.
Vehicle Kilometers Number of kilometers driven in heavy vehicles that month.
(Heavy)
HSE Training Hours Number of man hours of HSE training that employees at this
location received during the month.
Private
Christian Fosset\Mike Mannering, Paul Linkin, Christian Fosset\SLB-QHSE-S002-HSE\B07\Release Date:23-Oct-2008\EDMS UID: 1651700261\Produced: 23-Oct-2008 06:43:03 27 HSE Event Reporting and Management Standard / HSE Key Performance Indicators 27
D HSE Key Performance Indicators

A * denotes an OGP definition.
Term Definition
Automotive Accident Number of Schlumberger Involved catastrophic, major, and serious
Rate per million (CMS) automotive accidents per million kilometers driven:
kilometers (AARk)
Mth: AARk = CMS AAs X 1,000,000
Kilometers driven
Ytd: AARk = YTD CMS AAs X 1,000,000
YTD Kilometers driven
Automotive Accident Number of Schlumberger Involved catastrophic, major, and serious

Rate per million miles (CMS) automotive accidents per million miles driven:
(AARm)
Mth: AARm = CMS AAs X 1,000,000
Miles driven
Ytd: AARm = YTD CMS AAs X 1,000,000
YTD Miles driven
Lost Time Injury LTI Frequency (LTF) is defined as number of LTIs per 1,000,000
Frequency (LTIF) (*) manhours worked:
Mth: LTIF = LTIs X 1,000,000
Man-hours worked in month
Ytd: LTIF = YTD LTIs X 1,000,000
YTD man-hours worked
Note: Only Industry Recognized should be supplied to Clients.

Combined Lost Time Combined Lost Time Injury Frequency (CLTIF) is defined as
Injury Frequency (CLTIF) number of CLTIs per 1,000,000 manhours worked::
(*)
Mth: CLTIF = CLTIs X 1,000,000
Ytd: CLTIF = YTD CLTIs X 1,000,000
Private
28 HSE Event Reporting and Management Standard / HSE Key Performance Indicators 28
Note: Only Industry Recognized should be supplied to Clients.

Risk Identification Risk Identification Rate is defined as total number of HSE events
Reporting Rate (RIRR) reported per employee per year:
Mth: RIR/E/Y = Number of reports in month X 12
Month headcount
Ytd: RIR/E/Y = Number of reports YTD X 12

YTD average headcount Number of months YTD
Lost Work Day Case The Lost Work Case Frequency is defined as the number of lost
Frequency (*) work cases per 1,000,000 manhours worked:
Mth: LWDCF = LWD cases in month X 1,000,000
Ytd: LWDCF = YTD LWD Cases X 1,000,000
Total Recordable Injury The Total Recordable Injury Rate is defined as the number of total
Rate (TRIR) (*) recordable injuries per 1,000,000 manhours worked:
Mth: TRIF = TRIs in month X 1,000,000
Ytd: TRIF = YTD TRIs X 1,000,000
Fatal Accident Rate (FAR) The Fatal Accident Rate is defined as the number of fatalities per
100,000,000 (100 million) manhours worked:
Mth: FAR = Fatalities in month X 100,000,000
Ytd: FAR = YTD Fatalities X 100,000,000
Environmental Key • Total Environmental Accidents-CMSL

Performance Indicators
• Estimated Losses in $K - Environmental Damage - CMS
(EPIs)
• Sites Subject to Environmental Audit
• Number of Sites with Valid Environmental Audit
• % of Sites with Valid Environmental Audit
• Average Environmental Compliance Scorecard Score
• Number of Hazardous Substance Spills
• Volume of Hazardous Substance Spills (kliters)
Private
29 HSE Event Reporting and Management Standard / HSE Key Performance Indicators 29
• Waste Oil and Hydrocarbon Solvents Generated (kliters)

• Waste Treatment and Disposal Costs (US$k)

• Wastewater Discharge Analysis in Limits (%)
• Water Consumption (kliters)
• Hydrocarbon Fuel Consumption (kliters)
• Natural Gas Consumption (m3)
• Electricity Consumption (Tera Joules)
• Project Management - Number of Crude Oil Spills
• Project Management - Volume of Crude Oil Spills (bbls)
• Project Management - Number of Produced Water Spills
• Project Management - Volume of Produced Water Spills (bbls)
Information Security • Information Security Incident Rate (ISIR)
Metrics Number of Catastrophic/Major/Serious Information Security
incidents per 1,000 Employees per year
• % of IT Resources Protected
PCs -> updated anti-virus & security patches
Servers -> no high vulnerabilities
Routers, Firewalls, Access Servers -> Conform to Standard
• % of sites with a current Information Security Audit
Audit against the Information Security Checklist
Audit against the local Site Security Procedures
Technical Security Audit (depending on site)
Private
Christian Fosset\Mike Mannering, Paul Linkin, Christian Fosset\SLB-QHSE-S002-HSE\B07\Release Date: 23-Oct-2008\EDMS UID: 1651700261\Produced: 23-Oct-2008 06:43:03 30 HSE Event Reporting and Management Standard / HSE Key Performance Indicators 30
Intentionally Blank
Private
E1 HSE Event Management and Reporting Standard / Severity Matrix E1
E SEVERITY MATRIX
-1 -2 -3 -4
LIGHT (L) SERIOUS (S) MAJOR (M) CATASTROPHIC (C)
SEVERITY
-5
Client + Slb $ Loss Client + Slb $ Loss Client + Slb $ Loss MULTI-CATAST. (XC)
<10K >10K - < 100K > 100K - < 1000K
Days Days Days Client + Slb $ Loss
(LWDC or RWDC) (LWDC or RWDC) (LWDC or RWDC) > 1000k
LOSS CATEGORY <1 > 1 - <100 > 100 Loss of Life (fatality)
- Medical Case or First aid - Temporary disability - Permanent disability
- Any illness involving 1 day or less hospitalization of - Any illness involving more than 1 day intensive
HEALTH Illnesses
any party care by any party
- Radiation exposure above SLB dose limits ref Std. 18
- Medical Case or First aid, - Temporary disability - Permanent disability
Injuries return to normal duties by next - Any accident involving 1 day or less hospitalization of - Any accident involving more than 1 day intensive
day any party care by any party
-Any physical aggression not - Abduction/kidnap express with loss of personal - Kidnapping with death threat and ransom >100K - Death of one person due to armed
involving a firearm, resulting in effects (>10K - <100K) to < 1M aggression.
loss of personal effects (<10K) - Any physical aggression not involving a firearm, - Any physical aggression involving a firearm, - Kidnapping with death threat and ransom
or light injury resulting in loss of personal effects (>10K - <100K) or regardless of loss of personal effects >1M to < 5M (not including Military or
serious injury - Any physical aggression resulting in more than Police personnel assigned to protecting
- Traveling to Medium or High Risk one day of intensive care or medivac Schlumberger personnel or assets).
Personal
Regions/Cities/Locations without authorization. - Any physical aggression taking place in the home Multi Catastrophic
Security
- Extorsion, intimidation (via phone, email, post, etc.). or resid - Death of more than one person due to
- Any physical aggression, resulting in loss of ence armed aggression.
Schlumberger or Contractor vehicle (>10K - <100K) - Life threatening calls/threats. - Multiple kidnappings with death threats
- Any physical aggression, resulting in loss of and ransoms > 5M (not including Military
Schlumberger or Contractor vehicle (>100K - <1M) or Police personnel assigned to protecting
Schlumberger).
- Low speed (<12mph/20 kph) rollovers involving heavy - Any rollover involving any vehicle occurring
- Low speed (<12mph/20 kph)
rollovers involving off-road
vehicles or light vehicles greater than 12mph/20kph
SAFETY vehicles such as buggy or
- Any Schlumberger or third party vehicle that cannot
tracked vehicles be driven from the scene
Automotive
- Any minor accident not falling
- Any accident that causes any Schlumberger or third
(Light, Heavy)
into another categoryparty vehicle to leave the roadway at a speed > 12
mph/20kph
- Intersection or rear-end collision with our vehicle
moving at more than 12mph/20kph
- Damage to any Schlumberger - Any loss or theft of radioactive sources or
Property
vehicle legally parked and explosives or dual use or precursor chemical, other
(Vehicle, Other)
unoccupied than in a well, even if temporary
- Unauthorized software in use - Unauthorized use of information labeled as - Unauthorized use of information labeled as - Unauthorized use of information labeled
on an SLB computer. Schlumberger-Private Schlumberger-Confidential as Schlumberger-Secret
Inappropriate use of SINet - Third party access to SINet through an unsecured - Virus infection spread across multiple sites - Uncontrolled access to SLB networks
Information
computing assets computer or network - Significant outage of critical computing or network from the Internet or other network
Security
- Access of employees / - Disclosure of computer access passwords, PINs, etc. assets - SINet-wide virus causing significant
(See IT Security
contractors no longer employed - Loss of computing / communication equipment with - Loss of computing / communication equipment business disruption
standard)
- Failure to comply with TOP-12 Schlumberger-Private data or encrypted Schlumberger with un-encrypted Schlumberger-Confidential data - Loss of computing / communication
Confidential or Secret Data equipment with un-encrypted
Schlumberger-Secret data
E1 HSE Event Management and Reporting Standard / Severity Matrix E1
- Discharge to land, air or water - Discharge/release to land, air or water above - Discharge/release to land, air or water resulting in - Uncontrolled release of radioactive
below regulatory or client regulatory or client reporting thresholds area evacuation and/or wildlife loss of life material
reporting thresholds - Hazardous Substance Spill < 1000 Liters - Hazardous Substance Spill < 10K Liters - Hazardous Substance Spill > 10KLiters
Discharge - Hazardous Substance Spill < - Crude Oil Spill < 50 Barrels - Crude Oil Spill < 100 Barrels - Crude Oil Spill > 100 Barrels
ENVIRONMENT
Disposal 100 Liters - Produced Water Spill < 250 Barrels - Produced Water Spill < 500 Barrels - Produced Water Spill > 500 Barrels
- Crude Oil Spill < 10 Barrels
- Produced Water Spill < 50
Barrels
Private
Copyright© 2008 Schlumberger, Unpublished Work. All rights reserved.

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Copyright © 2008 Schlumberger, Unpublished Work. All rights reserved.

Trademarks & Service marks

Schlumberger, the Schlumberger logotype, and other words or symbols used

A complete list of Schlumberger marks may be viewed at the Schlumberger

Owner: Christian Fosset

Author: Mike Mannering, Paul Linkin, Christian Fosset

Reviewer: All Area and Segment QHSE Managers

Approver: Mike Mannering, Belgacem Chariag

1 Statement of Standard ___________________________________________ 1

4 Implementation and Monitoring __________________________________ 2

A Notification of CMS Accidents _____________________________________ 15

B Classification Flowchart ___________________________________________ 17

C HSE Reporting Definitions_________________________________________ 19

C.2 QUEST Mandatory Monthly Input Definitions ____________________ 25

D HSE Key Performance Indicators __________________________________ 27

E Severity Matrix ____________________________________________________ 31

4 Implementation and Monitoring

4.1.1 Key Definitions

4.1.2 Health, Safety and Environmental (HSE) Event

• Harm to people (fatality, injury or illness) and/or;

Additional definitions are given in Appendices C and D.

In particular line managers shall ensure that:

• All Accidents are reported;

QHSE managers at all levels shall in particular:

The following table sets out these roles and responsibilities:

LS = Location Supervisor/FSM, LM = Location Manager, GM = Geomarket, SGM = Sub-Geomarket,

Additional support personnel may be added as deemed necessary by the

passed on to other Areas and Segments whenever appropriate, including

4.3 HSE Event Classification

All HSE events shall be categorized as:

• Industry recognized HSE event, and/or;

See the classification flowchart in Appendix B.

Events involving Contractors shall be reported to Schlumberger. These events

4.3.1 Industry Recognized HSE Event

definitions). This tracking is for benchmarking purposes only. Line management’s

performance and commitment shall be assessed using the Schlumberger

An Industry Recognized HSE event is any event associated with a work-related

A work-related activity is an activity in a work environment, which is or ought to

Employees and contractors affected by Industry Recognized HSE events are

4.3.2 Schlumberger Involved HSE Event

A Schlumberger Involved HSE event is any event associated with a

A Schlumberger-related activity is any work-related activity, plus any activity:

• Taking place at any Schlumberger controlled facility, even whilst off-duty,

Employees, contractors and third parties affected by Schlumberger Involved

HSE events are reportable in QUEST.

Schlumberger Involved / Concerned

4.3.3 Schlumberger Non Involved HSE Event

Schlumberger Non Involved / Concerned

All Schlumberger Non Involved HSE events concerning:

• Company employees and their dependents;

Examples of Schlumberger Non Involved/Concerned HSE events are events

• During vacation or days-off;

Schlumberger Non Involved / Not Directly Concerned

All other Schlumberger Non Involved HSE events.

4.3.4 Regulatory Recordable HSE Event

4.4 Accident Severity

Additional criteria for each loss category are given in Appendix F.

4.5 Reporting Tool

QUEST is accessible via the Schlumberger web at http://www.quest.slb.com/.

Locations with no or poor electronic connectivity are encouraged to use the

4.6 Early Notification and Reporting of HSE