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PAVAN VAVILALA
Email : pavaneeevavilala@yahoo.co.in
Phone : 9989983618
OBJECTIVE
PROFESSIONAL PROFILE
2 Years and 10 Months of experience In Telecom VAS in IVR, OBD & IBD, SMSC, CRBT, and
Telecom domain (Billing software integration, IVR based Customer oriented
services), RS232 / Dial-up, USB, E1 communication with Custom Protocol.
• Good knowledge of the signalling such as E1-R2MF, ISDN PRI & SS7.
• Very comfortable with the Windows NT/2000 & 2003 server operating systems.
• Good work experience in Implementation, testing and troubleshooting of various VAS
products Such as OBD & IBD, CRBT, SMSC, Voice Mail System and IVRS.
TECHNICAL EXPOSURE
WORK EXPERIENCE
Working as Technical Support Engineer for Voice Gate Technologies India Pvt Ltd,
Hyderabad from April, 2008 to present.
KEY RESPONSIBILITIES
ACADEMIC QUALIFICATIONS
TRAININGS ATTENDED
PROFESSIONAL PROJECTS
Project1:
• Implementation of OBD & IBD at Airtel, Aircel, Vodafone, Idea & BSNL in Various PAN
INDIA Circles.
• Implementation of Insta Alert Service at IDEA Karnataka.
Project2:
Distinction of being a member of the teams that installed the following products:
IVR applications, Automated Announcement Systems, Digital Multi Channel Call/Voice
Logger, Voice-mail system, SMS and Call Center Applications in Telecommunication domain.
ACADEMIC PROJECT
Sex : Male
DECLARATION
I hereby declare that the above mentioned details are true to the best of my knowledge.
Date : 03/01/2011
Place: Hyderabad
Pavan Vavilala