Job Description

Title: Specialist - Learning & Development - Technology

Department: Management Oversight (Technology L&D)
Location: India
Reports To: Pooja Bhatia (Global Lead - Technology L&D

About Fidelity International

Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent
company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to
deliver innovative client solutions for a better future.

Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a
difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do
better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through
innovation. Above all else, we always put our clients first.

Find out more about what we do, our history, and how you could be a part of our future at www.fidelityrecruitment.com/
about-us

Our Values

All of our people must be able to demonstrate affinity with the Fidelity core values:

Innovation – Being willing to experiment and try new and better ways to serve our clients.
Integrity – Taking personal responsibility for always acting in the best interests of our clients.
Excellence – Striving to be the best while knowing we can always be better next time.

Our Behaviours

All of our people must be able to operate in accordance with our behaviours:

Commitment – We are committed to our clients and proud to work for Fidelity. We push through obstacles to make
things happen; we make decisions quickly and thoughtfully. We are individually committed to building a culture of
excellence.
Collaboration – We collaborate with colleagues, seek alternative views, invite different ideas and always challenge
traditional thinking. This approach allows us to create a whole that is much greater than the sum of its parts.
Client Focus – We are expected to, and measured on, our ability to put our client first. We go the extra mile to
understand their needs and strive to exceed their expectations. We listen carefully, we communicate clearly, and we’re
quick to respond. We’re respectful of the trust placed in us to manage their money.

Department Description

www.fidelityrecruitment.com
The Global Technology L&D team is responsible for supporting the Technology & Digital teams globally on learning &
development aspects by upskilling talent on Technical and Functional aspects. This team also focuses on creating a growth
mindset and continuous learning culture that helps in individual’s growth and also help develop a high-performance
culture. This will be through the effective implementation of Global Tech L&D operating model, including delivery of
core learning solutions that reach individuals and teams across regions consistently.
The team also ensures to design effective learning propositions that tie with Technology Strategy using various learning
methods and tools to build strong tech talent capability as well as result in effective career vitality.

Purpose of your role

The Tech L&D Specialist will be responsible to contribute to the implementation of the L&D strategy to support the
Technology strategy. role will require constant collaboration with Tech & Digital teams, learning communities/ teams,
vendor partners and being aware of industry practices focusing on Technology to be able to build fitting learning
solutions. This role will require to be inclined towards Technology and a strong client service orientation. Project
management skills and basic understanding of adult learning principles are essential to this role.

Key Responsibilities

• Understand business need, collaborate with the business to identify and agree learning needs and priorities aligned
to business requirements and intelligence
• Contribute to the evaluation of programmes (including ROI and continuous improvement), control of budgetary
spend as agreed and manage and update all learning materials
• Contribute to the selection and management of external suppliers, such as LMS, trainers and coaches
• Assist with content development, put technology on the learning agenda
• Active use of data analytics
• Curator of knowledge and learning resources
• Participate in the Identification and design of new and different interventions, approaches and channels to enable
effective learning and development across the business
• Manage stakeholders effectively; demonstrate strong L&D partner skills
• Contribute to the monitoring and evaluation of the business impact of all learning interventions/solutions
• E-learning/training delivery

Experience and Qualifications Required

• Experience as a learning specialist for Technology

• Experience on preferably Cornerstone / any other LMS
• Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
• Excellent written and verbal communication skills
• Analytical skills and experience with dashboards, MI, analytics - will be an added advantage
• Experience in the design and delivery of learning interventions
• Commercial knowledge & understanding
• Building effective relationships with learning suppliers
• Experience of using/implementing digital learning solutions
• Digital thinker
• Ability to support a rapidly changing business/consumer world with an ability to constantly learn, unlearn and re-
learn as appropriate

www.fidelityrecruitment.com
www.fidelityrecruitment.com