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A culture of high performance depends on commitment at the highest levels of the organization. Accenture's branded leadership development approach sheds light on how businesses striving for high performance can help ensure they have the leadership in place. Performance anatomy is based on successful and sustainable business practices such as focusing on identifying and multiplying talent.
A culture of high performance depends on commitment at the highest levels of the organization. Accenture's branded leadership development approach sheds light on how businesses striving for high performance can help ensure they have the leadership in place. Performance anatomy is based on successful and sustainable business practices such as focusing on identifying and multiplying talent.
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A culture of high performance depends on commitment at the highest levels of the organization. Accenture's branded leadership development approach sheds light on how businesses striving for high performance can help ensure they have the leadership in place. Performance anatomy is based on successful and sustainable business practices such as focusing on identifying and multiplying talent.
Drepturi de autor:
Attribution Non-Commercial (BY-NC)
Formate disponibile
Descărcați ca PDF, TXT sau citiți online pe Scribd
Creating a culture of high performance depends Business Challenge
on commitment at the highest levels of the Accenture’s ongoing research has revealed three organization. Moreover, such a culture calls for building blocks of high performance. One of leaders who are willing and able to serve, simul- these building blocks is performance anatomy, taneously, as passionate value creators, people or a company’s ability to manage the interaction developers and business operators. between leadership and strategy, people develop- ment, IT enablement, performance measurement Developing leaders who can master these important and innovation in a way that produces outstanding roles is no easy task. Accenture’s branded leadership results. Performance anatomy is based on successful development approach sheds light on how businesses and sustainable business practices such as focusing striving for high performance can help ensure on identifying and multiplying talent at all levels they have the leadership in place to drive superior of the organization. business results for the long term. As a company built on the knowledge, to establish an approach that would the best proposals slated for funding skills, insights and experience of its build global leaders focused on growing and implementation. This initiative workforce, Accenture has always rec- Accenture’s footprint, improving the was launched seven years ago within ognized that its people are its most company’s profitability, and developing Accenture’s Resources operating group. important strategic assets. Further, the and inspiring others. Today, the program is Accenture-wide, company has clearly understood the including representation across all need for programs that continually One important aspect of the approach geographies, workforces and entities. The develop the talents and strengths of its is that Accenture designed the leadership program welcomes over 400 participants people. Accenture found that creating development approach to be dynamic. each year and is growing. The leaders of such an environment not only motivates Leadership requires managing within a Accenture play a very active and hands- employees and encourages them to challenging and changing world. It is, on role in this program. build new skills, but also translates into therefore, a journey, not a destination. better service for clients. In developing a platform for ongoing Master classes for senior executives. leadership development, the team relied Accenture’s newly promoted senior Over the years, Accenture established on Accenture’s leadership statement, executives are given the opportunity to strong training and development pro- which had already identified three develop their leadership capabilities by grams to help employees achieve their broad contribution areas and associated participating in a 3-day master class. In full potential. As the company grew, it behaviors that leaders must exhibit to addition to celebrating their recent pro- recognized that it needed to pay even lead the company in the future. The motions, the goal of these workshops is more attention to strengthening the first contribution area is “value creator,” to further build the capabilities of these leadership capabilities among those which means the person must dem- senior executives around our leadership professionals at the highest levels of onstrate the ability to generate and contribution areas of value creator, the business. This belief was supported operationalize ideas that create value people developer and business operator, by Accenture’s experience and research, for our clients. The second contribution as well as introduce them to the latest which showed that organizations with area is “people developer,” meaning trends and ideas from external thought strong leadership cultures are leaders in that future leaders have the ability to leaders. Participants are encouraged to their market and create more value for create a lasting legacy. The third and leave these master classes and teach their shareholders. It was also supported final contribution area is “business what they have learned to their teams. by anecdotal evidence from within: operator.” Effective leaders must be The program reaches approximately 700 employees expressed a strong desire for able to run a profitable business that senior executives each year. inspiring leaders. generates profits, minimize costs and continuously improve bottom-line Geography-based leadership devel- As Accenture grew, it set out to prepare results. opment opportunities. For senior a new generation of leaders able not executives and high-potential senior only to direct one of the industry’s largest Accenture’s leadership development managers in developing and high-growth and most diverse workforce, but also approach is brought to life through a markets, Accenture provides additional achieve the company’s goal of becoming series of programs and initiatives: opportunities to develop leadership one of the world’s leading businesses. capabilities around the three leadership The company knew that the cornerstone Leadership development programs contribution areas. These programs, cur- of this effort would be the creation of for high-potential senior managers. rently available in India and China (and a consolidated and branded leadership Senior managers in line for promotion expected to extend to other locations) are development approach that would support to senior executive are invited to par- customized to address local issues and Accenture’s overarching efforts to build ticipate in a nine-month program that opportunities and to set a highly mean- success on success, decade after decade. includes a series of workshops aimed ingful context for participants. These at building the capabilities around the geography-based programs reach over What Accenture did three leadership contribution areas of 300 executives each year. Accenture looked to other organizations value creator, people developer and with a strong culture of leadership to business operator. Action learning also Corporate succession planning. understand what components might plays a large role. Participants are Accenture has institutionalized a corporate make the most sense for its own orga- placed in teams and directed to propose approach across Accenture that succes- nization. Relying on these observations, and implement solutions to real busi- sion plans for over 400 key leadership as well as employee surveys and the ness problems or opportunities facing positions and roles that are critical insights of renowned leadership experts Accenture. At the end of the year, to the health of the organization. such as Drs. Noel Tichy, Warren Bennis, the teams present their proposals to The approach also provides targeted Steve Kerr and others, Accenture set out their respective leadership teams, with senior executives with development opportunities and programs such as the High Performance Delivered About Accenture leadership program of the International According to Accenture’s Chairman Accenture is a global management Institute for Management Development and CEO Bill Green, “There is no consulting, technology services and in Switzerland. In addition Accenture’s more important quality, no more outsourcing company. Committed to CEO and top management team provides important skill and no more important delivering innovation, Accenture col- development opportunities for these element of character than leadership.” laborates with its clients to help them leaders through targeted retreats and Accenture’s leadership development become high-performance businesses advisory groups. Accenture also carefully efforts have evolved into a comprehensive and governments. With deep industry manages the development of these approach and framework that is build- and business process expertise, broad leaders through development opportunities, ing the leadership capabilities of our global resources and a proven track including job experience and movement people. record, Accenture can mobilize the right across roles and geographies. people, skills and technologies to help The benefits of the Accenture leadership clients improve their performance. With Leadership survey. Accenture provides development programs for participants approximately 170,000 people in 49 employees at the manager, senior manager are clear. Leaders are given the opportunity countries, the company generated net and senior executive levels the opportunity to build capabilities around the three revenues of US$19.70 billion for the fis- to receive important feedback through leadership contribution areas of value cal year ended Aug. 31, 2007. Its home the Leadership Survey. The survey creator, people developer and business page is www.accenture.com. provides participants both peer and operator. They are provided the opportunity upward feedback related to their people to expand their global network and developer, value creator and business build relationships with others. They operator capabilities. learn valuable, practical skills that help them achieve their individual aspirations, Communities. Accenture further while maintaining Accenture’s course develops the capabilities of all our toward high performance. people by delivering content around key Accenture topics and priorities Participants have enthusiastically through local Community programs. endorsed the value of Accenture’s This enables Accenture’s people to leadership development efforts. One receive common foundational knowledge senior executive noted that a program through these Community forums, attended provided a “fantastic opportunity which are typically local meetings taking to grow in each of the three leadership place in the cities in which we live and contribution areas.” Another remarked, work. “the access to leadership was most valuable, especially hearing their Core values. Accenture’s core values of perspective on how to be a successful Stewardship, Best People, Client Value leader at Accenture.” Many comment Creation, One Global Network, Integrity that the leadership development programs and Respect for the Individual shape are “the best” energizing programs they the culture and define the character have experienced. of our company. They guide how we behave and make decisions. Our lead- Accenture, of course, benefits from ership development approach ensures these programs, too. The leadership our people continue to recognize, development approach ensures a steady understand and live our core values stream of top talent for Accenture and by providing initiatives such as a core helps distinguish Accenture’s performance values reinvigoration and recognition anatomy by shaping the mindsets and programs. business practices necessary for profitable growth and high performance. 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All rights reserved. nostrud exerci tation ullamcorper sus- cipit lobortis nisl ut aliquip ex ea com- Accenture, its logo, and modo consequat. Duis autem vel eum High Performance Delivered iriure dolor in hendrerit in vulputate are trademarks of Accenture. velit esse molestie consequat, vel illum dolore eu euismod.