Task 3.

2
1. Write an evaluation report

IPSO Appliances

Evaluation report
Introduction
Based on survey results, suggestion is that the speaker could have practice for a
better confidence displayed during presentation time and also that the content
should be review to ensure that it is not too general and worth hours of people sitting
and listening to.

Analysis of surveys received

- The activity was useful in applying to customer in terms of serious situation
- The contents were general that it can be found in any articles on business
journal online
- Speaker were too nervous and there is no engagement between audience
and speaker

Analysis of staff performance

After reviewing performance management appraisal part B, it is indicated that
1. Time management issues is improved but one employee is still having
difficulty
2. Adaptability to changes are improve in overall but still need ongoing treatment
as there are few employees struggling
3. Problem solving is in need of better training to ensure continuous
performance

The performance is improved but not yet to the expected levels. However, the
company is still in need of carrying on the training to ensure that the training stick to
daily application to workplace real situations.

Recommendations
Company should assign the task of performance in terms of productivity area such
as
 Completion/error rate
 Time management skills
 Problem solving skills
This will help the employees in constantly improving themselves that also put direct
effect to their formal job description according to their duties, these soft skills will
create better productive level at the company
Suggested that the company may also provide
 Online course of productivity/time management and other related skills
through partnership with Lynda.com, an organisational training providing
online courses to organisation. This allow company employees to educate
themselves at their own pace without losing time at work.

2. Take a screenshot of your folder and files

3. Write an email in a word document to your trainer

To team,
Thank you for your participation, I have reviewed the appraisal and impressed by
such a progress we have overcame. There is minor issues posed at workplace but
I’m sure we can work it out together as this is starting phase of implementation
process.

Cheers to better years ahead

Please do not hesitate to communicate with me in regards to evaluation report.
Regards
Officer ANG