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Put basically, client obtaining alludes to increasing new shoppers. Obtaining new clients
includes influencing customers to buy an organization's items as well as administrations.
Organizations and associations consider the expense of client obtaining as a significant
measure in assessing how much esteem clients bring to their organizations.
Client Acquisition the board alludes to the arrangement of approaches and frameworks for
overseeing client prospects and request that are produced by an assortment of promoting
strategies. Some fruitful client procurement procedures incorporate client referrals, client
faithfulness programs, and so forth.
One approach to consider client procurement the board is to think of it as the connection
among publicizing and client relationship the board, as it is the basic association that
encourages the securing of focused clients in a viable manner.
Client procurement requires thinking ahead and techniques. Actually, there are a wide range
of client procurement methodologies that are utilized as a major aspect of the client
obtaining process.
Some client obtaining strategies are progressively compelling with explicit sorts of
customers, however, there are a couple of essential advances that are incorporated
into a client procurement plan.
The initial step of any essential client securing plan is to recognize quality potential clients.
One client procurement procedure includes connecting with potential clients through call
focuses and mailing records.
These client procurement techniques enable organizations to figure out which people and
organizations express enthusiasm for or as of now use items like those of your
organization. Next, organizations qualify the leads a little further utilizing different
research techniques to decide the feasibility of the given lead. In the event that the
odds appear to be likely that you will have the option to procure this new client, his status is
moved up to that of prospect and doled out to a salesman for further communication.
Sales reps likewise endeavor to recognize implicit needs; these depend on information
furnished by continuous discussions and connections with the prospects. Sales reps
likewise can recognize extra needs of prospects and offer extra items so the prospects
see a more noteworthy incentive from buying the items they as of now are thinking
about.
The exact opposite thing an organization needs to do is spend more on securing clients
than the clients spend and also know the Factors Improving Conversion Rates for Local
Businesses. The expense of client procurement (CAC) is the value organizations pay to get
new clients. In its easiest structure, the CAC is controlled by partitioning the all-out expenses
related to procurement by absolute new clients, inside a particular timeframe.
Utilizing proper client obtaining systems causes organizations to develop, and focused on
client securing projects help organizations procure the correct clients in a financially savvy
way. New organizations or those with less settled items particularly need to put a more
prominent spotlight on client securing.
As organizations develop, they can move their concentration to client maintenance.
It's critical to remember that client obtaining costs frequently are higher than client
maintenance expenses and in this manner require an intensive examination of the related
advantages.
Everyone knows the importance of customer support, but if you go through the extra mile
for your customers, they’ll remember that and stay loyal to your brand.
Establish from the beginning that you’re available to help, and happy to do so. A simple
“get help” or “contact us” button goes a long way on your website as customers value
communication as long as you do your part.
Did you know live chat has the highest satisfaction level for any customer service channels?
At a whopping 73%, according to a study by Econsultancy, compared to 61% for emails and
44% for phones.
If done well, providing high-quality help can be the difference between a customer that’ll
come back to your site or go somewhere else. People appreciate the small things like
support that helps with all of their concerns and questions. And from your side, it’s an easy
way to retain customers, and understand them better.
The more you interact with them, the better it is for everyone involved.
But regardless of the platform, your communication tone should be the same. Be
straightforward and kind, and your customers will thank you in return.
Once you establish a clear communication system with your customers, the next thing you
might want to do is take a step back and listen.
This is one of the best ways to grow as a business as you get to better understand your
target market.
In addition to improving your overall customer retention and customer support, you’ll be
able to gain the gained insights and apply it to other parts of your marketing and business.
After all, analytics and the data are the backbone of marketing.
If you want to make an important decision, you’ll need to know how your customers will
react to it. Creating acustomer profile once you get to know them enough is a really great
way to tap into their minds.
Look at each touch point you have with your customers and see if you can improve it. Listen
attentively to what your customers have to say, and apply that feedback accordingly.
Consider your customers’ complaints. Criticism is better than silence on their part, because it
gives you an area you can improve in. Most customers click away without leaving any
feedback, so, take each of their comments (negative and positive ones) and see how you
can capitalize on that.
Once you build a close relationship with your customers, you can then ask and receive
feedback. You can then use this information to increase sales, acquire new
customers, and better retain your current ones.
Listening may be a passive activity, but it’s an important one nonetheless and can drastically
affect your business.
One particularly effective solution is gathering and cultivating social proof – and presenting
it to your readers.
Just about everyone reads reviews before making a decision. 94% of all customers read
online reviews, and 72% don’t take action until they’ve read one (Source).
So, what does this say about your customer retention strategy?
People are thirsty for information and feedback that will help them make a decision. As a
business, it’s your responsibility to give it to them.
In other words, when your customers want to spend money, you have to eliminate any
reluctance they might have.
Reviews, testimonials, social media interactions, and more, are all great indicators of social
proof. Most businesses’ social media pages tend to be public and easily accessible. So, any
curious customers can take a sneak peek at your profile to see what others are saying.
How you present yourself and how you’re interacting with your current and new customers
drastically affects how your audience sees you.
Incentives come in many shapes and forms – discounts, giveaways, exposures, and so on.
And they’re all a great way for customers to interact with your brand.
Sometimes, all your customers need is a little bit of encouragement. So, you can always try
to push them to purchase if you find that they’re hesitant.
At the end of the day, customer retention management is about brand loyalty. And brand
loyalty is like a good friendship. You need trust, continued communication, and sometimes
even free gifts to keep it going and take it to the next level.
Just because a customer once bought something from you, doesn’t mean they will a second
time. But it’s a good idea to incentivize them anyway to turn them into forever customers.
This begins with continued interaction with your brand. So, first, get your customers to
follow you on social media and make sure you’re offering high-quality value there so they
stay.
Then, once you’re in their social media feeds, you have a lot of ways to provide incentives
and customer interaction. Your options may be based on your product and type of
promotion you offer, but regardless of your niche, remember everyone loves free stuff and
discounts.
And if you truly want to leave a lasting impression and turn a repeat customer into a loyal
one – get personal.
Take the time out of your day, and write a simple and a personal hand-written note where
you address your customers personally. This attention to detail will not only help you stand
out from your competitors, but also lets your customers know that you do care.
A personal hand-written letter or an email template filled out with the bare minimum
personalization?
These considerations go a long way with your customer retention management and
relationship and can create a loyal customer for life. The more personal and unique to your
brand – the better.
Marketing should be personal. If a customer reads your message and feels as if you’re
they’re talking with you one-on-one, then you’re on the right track.
At the end of the day, even though gaining new customers is a sign of a growing business,
losing customers is too expensive. And retaining your customers is cheaper than acquiring
new ones.
Your current customers can increase your overall profits, as they’re more likely to buy from
you than new prospects. To make that happens, you can employ the above 5 customer
retention management strategies and invest in a CRM to better organize your relationship.
While it is true that the more customers you acquire, the higher your profits will be, the
same also applies to customer retention.
If you want to increase your profits and gain loyal and repeat customers though – focus on
customer retention
Before jumping into different forms of equity, let’s quickly review what business equity
is.
To measure your business equity, look at the relationship between your business’s
assets and liabilities by using the following formula:
Equity can also be broken down further, depending on your type of business structure.
Two common types of equity include stockholders’ and owner’s equity.
Stockholders’ equity
Stockholders’ equity, also known as shareholders’ equity, is the amount of assets given
to shareholders after deducting liabilities.
There are various types of accounts used to record equity. Types of equity accounts
differ depending on your type of business. Use these accounts to record equity on
your business balance sheets.
Different accounts appear in the equity section of your balance sheet. And, your
liabilities and equity must equal your assets on your balance sheet.
You can calculate common stock by multiplying the stock’s par value by your total
number of outstanding shares.
Typically, common stock investors have more control over the direction of a business.
Common stock owners also have many responsibilities in a company, including:
Officer appointments
Board elections
Basic corporate governing
Determining policies
Preferred stock
Preferred stock is similar to common stock. However, preferred stock owners have
fewer responsibilities and no voting rights (e.g., electing board members).
Preferred stockholders have more ability to claim a company’s assets and earnings.
And, investors can receive cash payments in the form of dividends.
The balance in an additional paid-in capital account can be much higher than other
accounts. And, the amount can change as the company experiences gains and losses
from selling shares.
Treasury stock
Some businesses may opt to purchase stock back from common stockholders. This is
where treasury stocks come into play.
Treasury stocks account for the amounts paid to buy shares back from investors. And,
this type of equity account is usually a negative balance.
In most cases, you reflect this in your accounting books as a deduction from total equity.
Retained earnings
A retained earnings account shows the earnings your business accumulates, minus any
dividend payments made to shareholders. Essentially, your retained earnings are your
portion of net income that you did not pay out as dividends.
You can use your retained earnings for investments. And, you may opt to save your
retained earnings for the future.
IPO vs FPO
BASIS FOR
IPO FPO
COMPARISON
Depository
A depository is an entity which helps an investor to buy or sell securities such
as stocks and Bonds in a paper-less manner. Securities in depository
accounts are similar to funds in bank accounts. A depository institution
provides financial services to personal and business customers. Deposits in
the institution include securities such as stocks or bonds. The institution
holds the securities in electronic form also known as book-entry form, or in
dematerialized or paper format such as a physical certificate. Companies
become members of depositories and keep electronic records of all their
issued equity and debt securities with the depositories.
Risk-Return Relationship:
# Risk vs. Return
Risk averse (conservative investor) : lower preference for high volatility assets
Risk seeker (aggressive investor): higher preference for high volatility assets
What is dematerialisation?
Dematerialisation is the process of converting the physical share certificates into electronic form,
which is a lot easier to maintain and is accessible from anywhere throughout the world. An
investor who wants to trade online needs to open a Demat with a Depository Participant (DP).
The purpose of dematerialisation is to eliminate the need for the investor to hold physical share
certificates and facilitating a seamless tracking and monitoring of holdings.
You can link one demat account to several trading accounts of different brokerages but I
would not recommend it as it creates a hassle while selling. You can get in touch with us for
more information about this.
Many or all of the products featured here are from our partners who compensate us. This may influence
which products we write about and where and how the product appears on a page. However, this does
not influence our evaluations. Our opinions are our own.
Bonds are an asset class. Investors in bonds lend a government or business money for
a set period of time, with the promise of repayment of that money plus interest.
Types of bonds
Bonds, like many investments, balance risk and reward. Typically, bonds that are lower
risk will pay lower interest rates; bonds that are riskier pay higher rates in exchange for
the investor giving up some safety.
U.S. Treasury bonds. These bonds are backed by the federal government and are
considered one of the safest types of investments. The flip side of these bonds is their
low interest rates. Federal bonds are in it for the long-term — they are issued in terms of
20 or 30 years.
Corporate bonds. Companies can issue corporate bonds when they need to raise
money. For example, if a company wants to build a new plant, it may issue a bond and
pay a stated rate of interest to investors until the bond matures and the company repays
the investor the principal amount that was loaned. Unlike owning stock in a company,
investing in a corporate bond does not give you any ownership in the company itself.
Corporate bonds can be either high-yield, meaning they have a lower credit rating and
offer higher interest rates in exchange for a higher level of risk, or investment-grade,
which means they have a higher credit rating and pay lower interest rates due to lower
risk.
Municipal bonds. Municipal bonds, also called munis, are issued by states, cities,
counties and other nonfederal government entities. Similar to how corporate bonds are
used to fund company projects or ventures, municipal bonds are used to fund state or
city projects, like building schools or highways.
Unlike corporate bonds, municipal bonds can have tax benefits — bondholders may not
have to pay federal taxes on the bond’s interest — which can lead to a lower interest
rate. Muni bonds may also be exempt from state and local taxes if they’re issued in the
state or city where you live.
Municipal bonds can vary in term: Short-term bonds will pay back their principal in one
to three years, while long-term bonds can take over ten years to mature.
Cons
Low interest rates. Unfortunately, with safety comes lower interest rates. Long-term
government bonds have historically earned about 5% in average annual returns, while
the stock market has historically returned 10% annually on average.
Some risk. Even though there is typically less risk when you invest in bonds over
stocks, bonds are not risk-free. For example, there is always a chance you’ll have
difficulty selling a bond you own, particularly if interest rates go up. The bond issuer may
not be able to pay the investor the interest and/or principal they owe on time, which is
called default risk. Inflation can also reduce your purchasing power over time, making
the fixed income you receive from the bond less valuable as time goes on.
Debentures
A debenture is an instrument used by a lender, such as a bank, when providing capital
to companies and individuals. It enables the lender to secure loan repayments against
the borrower’s assets – even if they default on the payment.
A debenture can grant a fixed charge or a floating charge. A fixed charge is normally
taken out against a tangible asset such as property. It enables the lender to take
ownership of the borrower’s assets and sell them off in the event of a payment default.
With a fixed charge, the borrower would not be able to sell the asset without the lender’s
consent.
A floating charge – which is usually attached to assets such as shares, raw materials
and intellectual property – implies that the assets may change over time, and the
borrower can sell them without the lender’s intervention. However, floating charges may
become fixed if the borrower defaults.
US vs UK debentures
In the US, the term debenture takes on a slightly different meaning to the UK. In the US,
a debenture is a medium to long-term loan, issued to a company by an investor. Think
of it as an unsecured loan that is supplied in good faith – unlike UK debentures, the loan
is not backed up by physical assets; only by the company’s good reputation in the eyes
of the investor. The loan must be settled at a fixed interest rate, but the money raised is
used as capital for the business.
If the company defaults on the loan, the investor may claim any tangible assets, even if
they were not pledged on the initial agreement.
Example of a debenture
Let’s say company ABC issues a debenture to the value of CHF 100,000, redeemable
on 31 December 2019. This is the date on which the company will receive the loan
back. It bears 5% interest per year, payable on 31 July every year. An investor agrees
to offer the loan at a fixed charge. If ABC defaults on the payment, the investor may
now sell the company’s assets to raise the capital needed to fulfil the loan.
Cons of debentures
Cons for the lender
Debentures carry different types of risk, including interest rate risk and inflationary risk.
Because debentures are repaid on a fixed interest basis, the lender may lose out if
interests rates rise. Furthermore, interest payments may not be in line with changing
inflation.
Bonds vs Debentures
BASIS FOR
BONDS DEBENTURES
COMPARISON
Deflation
Price level is expected to be lowered only marginally and temporarily due to moderation
from demand side.
Small vendors who generally deals in cash would now start using cashless modes for
transactions or digital methods.
Currency exchange rate of any country depends upon reserve assets which includes a
country’s holding of foreign currency and deposits, securities, gold, IMF special drawing
rights (SDRs), reserve position in the IMF, and other readily available claims.
Assume India has a reserve assets as 100 kg. Gold against which government has issued Rs.
500000 on the other hand USA with same reserve assets issues $100000.
Now it means 1 kg gold would cost Rs.5000 in India and $1000 in USA ($ purchasing power
far better than Rs.) (Assuming all other factors affecting value of currency as constant.)
Now from above equation we can draw a conclusion that Rs.5000 = 1000 dollar. It mean 5
rupees is equal to 1 dollar.
Now this step will throw the black money out of circulation. Eventually bank will received
less money. According to RBI’s data total value of currency in form of Rs.500 and
Rs.1000notes is 16 lakh Crores. Now suppose, if out of this even 4-5 lack crore rupees are
counterfeit or unaccounted money which were in circulation. Eventually the government will
also print less money, it means value of rupees will increase in comparison to foreign
currency.
It will enhance the value of Rupee common people holding. It will result into cheaper
foreign imports, cheaper study in abroad etc.
It is important to understand that their income is not black as they don’t come under
income tax slab because of less income which has become even lesser now.
Decrease in demand
This is a fact that black economy do support the real economy from demand side, that is to
say black money used by the consumers to buy goods or services increases demand for
those. Although you may say this is unethical or wrong but it is beneficial from economy’s
point of view.
ADVERTISEMENTS:
1. Monetary Measures:
Monetary measures aim at reducing money incomes.
2. Fiscal Measures:
Monetary policy alone is incapable of controlling inflation. It should,
therefore, be supplemented by fiscal measures. Fiscal measures are
highly effective for controlling government expenditure, personal
consumption expenditure, and private and public investment.
ADVERTISEMENTS:
(c) Increase in Savings:
ADVERTISEMENTS:
(d) Surplus Budgets:
An important measure is to adopt anti-inflationary budgetary policy.
For this purpose, the government should give up deficit financing and
instead have surplus budgets. It means collecting more in revenues
and spending less.
(e) Public Debt:
ADVERTISEMENTS:
3. Other Measures:
The other types of measures are those which aim at increasing
aggregate supply and reducing aggregate demand directly.
(ii) If there is need, raw materials for such products may be imported
on preferential basis to increase the production of essential
commodities,
(v) All possible help in the form of latest technology, raw materials,
financial help, subsidies, etc. should be provided to different consumer
goods sectors to increase production.
But such a drastic measure can only be adopted for a short period as it
is likely to antagonise both workers and industrialists. Therefore, the
best course is to link increase in wages to increase in productivity. This
will have a dual effect. It will control wages and at the same time
increase productivity, and hence raise production of goods in the
economy.
(d) Rationing:
Rationing aims at distributing consumption of scarce goods so as to
make them available to a large number of consumers. It is applied to
essential consumer goods such as wheat, rice, sugar, kerosene oil, etc.
It is meant to stabilise the prices of necessaries and assure distributive
justice. But it is very inconvenient for consumers because it leads to
queues, artificial shortages, corruption and black marketing. Keynes
did not favour rationing for it “involves a great deal of waste, both of
resources and of employment.”
Inflation
Inflation is a situation of rising prices in the economy.
A more exact definition of inflation is a sustained increase in the
general price level in an economy. Inflation means an increase in the
cost of living as the price of goods and services rise.
The rate of inflation measures the annual percentage change in the
general price level.
Inflation and value of money
Inflation leads to a decline in the value of money. “Inflation means that
your money won’t buy as much today as you could yesterday.”
If the prices of goods rise. the same amount of money will purchase a
smaller quantity of goods.
This diagram shows how inflation in the US has eroded the purchasing
power of the dollar. The biggest decline in the purchasing power of the dollar
occurred in the 1970s when inflation was highest.
This table shows us that £100 buys fewer goods in 1998 than 1920, (approx
78% of its value)
Types of inflation
See: Hyperinflation
In 1974, the inflation rate peaked at 25%. This was due to rising oil
prices and rising wages.
In the late 1990s and early 2000s, the inflation rate fell to less than 2%
in 2004.
This fall in the inflation rate means prices were increasing at a slower
rate.
UK Inflation since 2000
Deflation is a fall in the price level of the economy. It means there will be a
negative inflation rate.
Repo rate is the rate at which the central bank of a country (Reserve Bank of India in case
of India) lends money to commercial banks in the event of any shortfall of funds. Repo
rate is used by monetary authorities to control inflation.
In order to cure depression and lack of effective demand, central bank decreases repo rates
and lends to commercial banks at a reduced rate. Because of reduced rates, commercial
banks can acquire funds at a lower cost and in order to acquire new consumers and markets
they pass their benefit of lower cost to consumers by decreasing their prime lending rates
on loans and advances. Since, lending rates are reduced by banks, credit is cheap and this
induces people to venture in new business activities and purchase of capital goods leading
to increased demand for capital goods and increased employment rates.
Reverse Repo Rate is the rate at which the Central Bank borrows money from the
commercial banks. (RBI borrows only to control money supply, not that RBI is facing a tight
budget!).
So, when the RBI offers a nice interest rate, the banks happily lend to RBI.
Low interest rates are unattractive to banks, banks reduce lending to RBI, and lend to other
sectors offering better rates of interest.
ICICI Bank
ICICI Securities
ICICI Lombard general Insurance
ICICI Prudential Life Insurance
ICICI Prudential AMC
ICICI Home Search
Key Products and Services of ICICI Securities (www.icicidirect.com) are:
ICICI 3-in-1 Account
ICICI offers 3-in-1 account for the most convenient way to invest in share market
in India. The 3-in-1 account is combination of "ICICI Bank saving
account", "ICICIDirect demat and trading account" opened and linked together
for seamless transactions between these accounts.
Opening 3-in-1 account with ICICI is compulsory. You cannot link any other bank
account with your ICICIDirect trading account.
The 3-in-1 account opening charges is Rs 975. Minimum balance of Rs 5000
(Monthly Average Balance) is required with ICICI Bank Saving Account linked with
3-in-1 account.
ICICIDirect Equity Trading
ICICIDirect is registered member of NSE and BSE, you can trade in Equity Cash
and Equity Intraday using margin facility with online or offline (branch / sub
brokers) network. ICICIDirect have competative trading charges for equity
delivery and intraday. ICICIDirect also offer Equity SIP facility, so you can do your
planned investment vis ICICIDirect SIP.
ICICIDirect Margin and Margin Plus
This is a facility provided by ICICIDirect to its clients where you can do an intra-
settlement trading upto 3 to 4 times of available funds using MARGIN.
Through ICICIDirect MarginPLUS you can do an intra-settlement trading up to 25
times your available funds, wherein you take long buy/ short sell positions in
stocks with the intention of squaring off the position within the same day
settlement cycle. Via Bullet plan, you will get up to 200x margin i.e with Rs 1000,
you can trade value of Rs 200000, you need to square off your position in 5
minutes to get Zero Brokerage service.
ICICIDirect Market and Limit Order
You can trade by placing market orders during market hours that allows you to
trade at the best obtainable price in the market at the time of execution of the
order.
Limit order allows you to place a buy/sell order at a price defined by you. The
execution can happen at a price more favorable than the price defined by you.
Limit orders can be placed during holidays & non market hours too.
ICICIDirect Derivative Trading
Through ICICIdirect.com, you can trade in index and stock futures on the NSE. By
paying lesser amount of premium, you can create positions under OPTIONS.
ICICIdirect f&o brokerage has different plan and depend on volume, so the higher
your volume is the lower you pay brokerage.
ICICIDirect Currency Trading
ICICI Direct offers you a simple and convenient way to trade and hedge your
currency risk in four pair of Currencies- Dollar, Euro, Pound and Japanese Yen
against Indian Rupee. If the Currency Segment section is not enabled either you
have not opted for the facility or may not be KYC (Know-Your-Customer)
Compliant.Check with the Broker.
ICICIDirect Mutual Fund Investment
With ICICI Bank or ICICI Direct you can invest in over 2000 mutual funds whom
they partner with. You can pick the mutual funds based on research done by ICICI
research team. Investment is simple and paperless using ICICI’s online portal. You
get facilities like making a lump sum investment, redemption, switches within
same funds, setting up systematic investment plans etc.ICICIDirect SIP,
ICICIDirect STP, and ICICIDirect Mutual Fund investment is completely Free.
There are Zero Brokerage for Mutual Fund Investment. ICICIDirect do not have
Direct Mutual Fund Investment options. ICICI Mutual Fund account opening is
completely paperless. You dont need deamt and Trading account to invest in
Mutual Funds with ICICI. You must have ICICI bank account. With the
netbanking, you can start Mutual Fund investment by your own.
ICICIDirect IPO Investment
Since ICICI Direct is a part of ICICI bank, you can invest in IPO using your ICICI
Bank account directly. After ASBA rule, you can invest in IPO only with Banks or
3-in-1 account, so you can invest in IPO from ICICI bank site or ICICI Direct
website. Either fill the paper form and submit to ICICI branch in your city or fill
the online form from bank account.
ICICI Bonds and FDs investment
ICICI direct offer a range of Corporate Fixed Deposits varying in tenures, interest
rates & institutions to suit your investment needs.
ICICI Direct also offer investing in bonds that refers to a security issued by a
company, financial institution or government offering regular or fixed payment of
interest in return on the amount borrowed for a certain period of time.
ICICI ETF Investment
Exchange Traded Funds or ETFs are securities that are traded, like individual
stocks, on an exchange and one must pay a brokerage to buy and sell ETF
units.You can buy and sell Gold, Index, Banking or International ETFs online
through your ICICI direct account.
Loan Against Securities
ICICI direct acts as a referral agent of ICICI Bank in providing loans against
securities given by way of a current account against pledge of securities that you
hold.
ICICIDirect Demat Account
ICICI offer demat services through ICICI Bank. They are DP with NSDL and CDSL.
ICICI Bank offer demat services to avail fast and paper less transaction. Having
demat account with ICICI is compulsory. ICICIDirect Demat Account is one of
the best bank to open demat account in India.
Securities
A simple definition of a security is any proof of ownership or debt that has been assigned a
value and may be sold. (Today, evidence of ownership is likely to be a computer file, while
once it was a written piece of paper.) For the holder, a security represents an investment as
an owner, creditor or rights to ownership on which the person hopes to gain profit. Examples
are stocks, bonds and options.
ICICI Securities
ICICI Securities Ltd is an integrated securities firm offering a wide range of services including
investment banking, institutional broking, retail broking, private wealth management, and financial
product distribution.
ICICI Securities sees its role as 'Creating Informed Access to the Wealth of the Nation' for its
diversified set of client that include corporates, financial institutions, high net-worth individuals
and retail investors.
Headquartered in Mumbai, ICICI Securities operates out of 66 cities and towns in India and global
offices in Singapore and New York.
ICICI Securities Inc., the stepdown wholly owned US subsidiary of the company is a member of
the Financial Industry Regulatory Authority (FINRA) / Securities Investors Protection Corporation
(SIPC). ICICI Securities Inc. activities include Dealing in Securities and Corporate Advisory
Services in the United States. ICICI Securities Inc. is also registered with the Monetary Authority
of Singapore (MAS) and operates a branch office in Singapore
Features:
Easy access: A Demat Account can give quick & easy access to your investments and
statements through net banking. Also, these details can be available to you anywhere – computer,
smartphone or any other smart device.
Easy dematerialization of securities: If an investor holds certificates in physical form, he/she
only needs to give instructions to the depository participant (DP) to convert it in an electronic form.
Similarly, certificates in electronic form can be converted into physical form on request, if needed.
Receiving stock dividends & benefits: Demat Accounts have replaced the time-consuming
process with quick & easy methods to receive dividends, interest or refunds. It is all auto-credited in
the account. It is also extremely convenient when it comes to updating investors’ accounts with stock
splits, bonus issues, rights, public issues, etc. through electronic clearing service (ECS).
Easy Share transfers: Transfer of shares on buying or selling have also become much
easier. Earlier physical transfer of shares would take about 1 month time or so. With this process
simplified, costs have also come down. There is no stamp duty on transfer of securities held in the
electronic form.
Liquidity of shares: Demat Accounts have made it simpler, faster and convenient to get
money on selling shares.
Loan against securities: As a Demat Account holder, you can avail a loan against the
securities held in your Demat Account.
Freezing Demat Account: Specific type or quantity of securities in a Demat Account can be
frozen by the Demat Account holder. He/she can also choose to freeze the Demat Account for a
certain period of time. This will stop the transfer of money of any Debit or Credit Cards into the
particular Demat Account.
Globalizing India: Demat Accounts have played a significant part in giving foreign investors
an easy access to the Indian stock market. And rise in foreign money in the stock market has helped
the overall Indian economy in turn.
Advantages
No Stamp duty on transfer of securities.
Benefits:
Easy and convenient way to hold securities
Safer than paper-shares (earlier risks associated with physical certificates such as bad
delivery, fake securities, delays, thefts etc. are mostly eliminated)
Reduced paperwork for transfer of securities
Reduced transaction cost
No "odd lot" problem: even one share can be sold
Change in address recorded with a depository participant gets registered with all companies
in which investor holds securities eliminating the need to correspond with each of them
separately.
Transmission of securities is done by the depository participant, eliminating the need for
notifying companies.
Automatic credit into Demat account for shares arising out of bonus/split,
consolidation/merger, etc.
A single Demat account can hold investments in both equity and debt instruments.
Traders can work from anywhere (e.g. even from home).
NSE vs BSE
It is the oldest stock exchange marketplace not just for the India but Asia as well, which offers
high speed trading to its customers.
It is the biggest stock exchange marketplace of the India along with a front runner in the
introduction of the fully automated, electronic trading system across the country.
) NSE is the biggest stock exchange in India, while BSE is the oldest stock
exchange in India.
2) The BSE was established in 1875, while the NSE was Established in 1992.
3) The benchmark index for the NSE is the Nifty, while for the BSE it is
Sensex.
4) Global Rank is 11th and 10th
5) BSE promotes trading in equity, debt instruments, mutual funds,
currencies, derivatives, while NSE promotes trading equity, equity derivatives,
debt and currency derivatives segments.
6) The vision of BSE is to 'Emerge as the premier Indian Stock Exchange with
best - in - class global practice in technology, products innovation and
customer service', while NSE's vision is to 'Continue to be a leader, establish
global presence, facilitate the financial well being of people'.
7) The BSE's Sensex comprises of 30 companies, while NSE's Nifty comprises
of 50 companies.
8) Website reference for BSE is www.bseindia.com and for NSE it is
www.nseindia.com
9) Index Value (as on October 21, 2019) for BSE is 39,298.38 and for NSE, it
stands at 11,661.85.
10) The Managing Director and CEO of BSE is Mr. Ashishkumar Chauhan and
for NSE it is Mr. Vikram Limaye.
11) The number of listed companies is 1696 for NSE and 5749 for BSE.
It is the oldest stock exchange marketplace not just for the India but Asia as well, which offers
high speed trading to its customers.
It is the biggest stock exchange marketplace of the India along with a front runner in the
introduction of the fully automated, electronic trading system across the country.
Sensibull is a popular tool in the equity F&O trading space and has found favour with the trading
community for easy to use interface, strategies, and analytics. The platform suggests a list of
strategies based on a trader's market view and provides all essential information like trade, strike
prices, risk, profit and loss potential etc. One can also compare different Option strategies to find the
right one. Sensibull attempts to create possible scenarios for investors so that they can take best
decision while placing bets. Currently it has over 50,000 unique weekly logins.
"With the rise in F&O trading, it is imperative that investors look for differentiated tools to enhance
and validate their trading strategies. In this context we are confident that our customers will find
Sensibull's offerings very useful. The new regulation on derivative margin effective June 1 st will
encourage traders to execute multi leg positions to save margin and hedge against the volatility.
Sensibull will give an edge to our customers in terms of determining the most suitable strategy for
them in terms of risk reward and ROI on margin. We are looking at more such niche tie-ups to
further augment the overall trading experience on icicidirect," said Mr. Kedar Deshpande, Head -
Retail Distribution, Product & Services, ICICI Securities.
Business:
Equity Capital Market :
ICICI Securities has been providing Capital Markets Advisory for several
years and has also been involved in most of the major public equity issuances
in recent times. For the period from April 1st, 2012 to September 30th, 2017 we
were the leading investment bank in the Indian Equity Capital Markets by
number of primary issuances managed. ICICI Securities provides end-to-end
fund raising solutions from structuring to placement of the equity instrument.
The firm's expertise includes managing initial public offerings (IPOs), rights
issues, share buyback, delisting, open offers and equity private placements
for our clients.
With offices across major financial centers (New York, Singapore, Mumbai
and Delhi), ICICI Securities delivers its products covering corporates and
investors across geographies.
o IPOs / OFS (SE)
Private Equity:
We have working relationships with private equity players, both in India and
abroad and can facilitate access for our clients to these investors. We advise
on a wide variety of products including mezzanine and private equity
financing, secondary sale transactions, pre-IPO deals and preferential
allotments by listed companies.
But, in this digital era, BTL activities have taken a notch higher with out of the box ideas
and approaches to reach the target market with digitalized brand promotion activities and
search engine marketing. Instagram Hashtag Printers and Social or Tweet Cafe are being
used extensively as a part of BTL marketing strategy to engage a larger audience base
around the globe.
BTL marketing activities allow brands to connect with their customers on an emotional
level. It allows customers and brands to know each other in a more refined way while giving
exposure and loyal customers to a brand.
1. Below the line activities creates a direct point of contact between customers and brands,
helping them to understand each other in a better way.
2. BTL activities create brand awareness while attracting more customers, resulting in more
sales leads.
3. Below the line activations help in reaching your target audience with much ease as
compared to traditional ways of marketing.
4. BTL activities give an advantage to your brand by marking its presence. It makes your brand
stand out while saving it from getting lost in the clutter.
5. Below the line activations help in building a positive image of a brand with instant results.
6. BTL activities make the brand memorable and remarkable. It creates an impact on the
audience with its dynamic strategies.
7. BTL marketing activities allow audiences to get the insight of a product. It allows the
audience to feel the product if sampling is taken as one of the measures in BTL activations.
8. BTL activities help in getting valuable feedback from the customer which helps in
improving the product or service.
As time has changed so does BTL marketing activities. Traditional ways of BTL marketing
are followed by every other brand, resulting in no gain no loss situation. As the scenario is
moving more towards digitalization, new experiential technology ideas for brand & event
promotion has come into existence.
Innovative and out of the box social media strategies are needed in the current scenario, to
create a buzz around social media. Let’s have a look at some new ideas in BTL activations
which will boost your marketing game.
Photo Booths
Photo Booths for events are creating noise in this current scenario with its presence in every
event. To promote any event whether is corporate or personal photo booths have been the
right choice. A little digitalization in photo booths for the social bees catches the audience’s
attention quite easily. It allows them to enjoy while gaining all the social attention. Photo
booths allow attendees of an event to get clicked by following the instructions on the touch
screen. It allows the user to add some filters and layouts from the section. Uploading an
image with an event hashtag instantly gives you the print of your picture while letting your
event trend on the social platforms. Here is a complete guide to all kind of photo booths .
Who doesn’t like surprise gifts? I think no one out there says no to it. Tweet cafe or Social
cafe can make your event a trendsetter on social media platforms while throwing the
spotlight on your brand.
It is a perfect way to garner more audience by offering surprise gifts. A simple tweet with an
event hashtag and a specific box number make your brand campaign reach many active
users while evoking them to be the part of the same, resulting in more brand reach without
any geographical boundaries.
Tweet cafe has its significance in experiential marketing solutions, that will make a brand
campaign make a buzz on social platforms.
The social mosaic wall is one of the effective ways to trend your event on social media.
Smartphones always stay in the scene. Attendees at your event tend to capture images at an
entire event. All the photographs captured at an event can be displayed at a photo mosaic
wall which will summarize the whole event to the attendees if they have missed something.
You can enjoy a digital album of an event without even asking for the photographs. Just
follow live updates or use event hashtags to gather pictures from your event across social
media platforms.
3D Holographic
3D Hologram fan create a sense of fun and excitement. A 3D hologram can be seen without
wearing 3D glasses. An event that uses 3D holographic as its BTL activity becomes the talk
of the town in no time while setting a trend for other brand events to follow the same. 3D
holographic is a unique experiential technology solution that allows brands to highlight their
product in a most innovative way and allow attendees at the event to get clicked with it. Let
your event shout aloud with its remarkable presence and out of the box approach to garner
audience attention.
BTL activities have marked its significance in the marketing trends and are now used by
every other brand to win over the competition.
Let your brand gain more sights and generate more sales through BTL activities. Speed up
your marketing game with the latest trends and ideas in BTL marketing activities with the
help of an experienced brand activation agency . It’s time to reach your untapped audiences
in the most innovative ways.
Role
- BTL Activities, Event execution and results tracking
- Managing Marketing projects that will in turn roll like NPS, Demat account,
etc.
- Alliances/ cross-promotion
- Support for activities in Corporate, Societies, etc
- Support on Campaign & Activations
- Vendor Relationship Management
- Audit/certification of all Marketing jobs done
- End to End ownership for BTL campaigns, Marketing activations and Brand
compliance for ICICIdirect
- Drive BTL activities in the assigned region for NCA, Cross-sell/Upsell.
In cross-selling, there is always a risk involved that is it can disrupt the relationship with the
existing customers. For that reason, it is important to ensure that the additional product or
service being sold to the customer enhances the value the customers get from the
organization.
What is upselling?
Upselling is a sales technique where a seller offers the customers to purchase a more
expensive product, a higher quality product of the current product or service in order to
make a more profitable sale.
Usually, every large business combines cross-selling and up-selling techniques to increase
revenue and to increase customer satisfaction.
BASIS FOR
RIGHT SHARES BONUS SHARES
COMPARISON
Meaning Right shares are the one Bonus shares refers to the
available to the existing shares issued by the
shareholders equivalent to company free of cost to the
their holdings, that can be existing shareholders in the
bought at a fixed price, for proportion of their holdings,
a definite period of time. out of accumulated profits
and reserves.
Paid up value Either fully or partly paid Always fully paid up.
up.
Save On Taxes
BASIS FOR
EQUITY SHARES PREFERENCE SHARES
COMPARISON
Meaning Equity shares are the Preference shares are the shares
ordinary shares of the that carry preferential rights on
company representing the matters of payment of
the part ownership of dividend and repayment of
the shareholder in the capital.
company.
Redemption No Yes
Apart from offering a range of investment options to employees, the scheme allows
individuals to make decisions about where their pension fund is invested, permits limited
withdrawal prior to retirement and reduces the total pension liabilities of the Government of
India.
Tier I – A Tier I account is a basic retirement pension account available to all citizens from 1
May 2009. Although in case of Premature Withdrawal, one can withdraw only up to 20%
after a lock-in period of 10 years and the remaining has to be invested in an Annuity.
It has a minimum contribution of Rs. 6,000 per annum or Rs. 500 per month. Although it has
no maximum investment limit, one can get a Tax Exemption of up to Rs. 1.5 Lac per annum
as per section 80C and an additional Rs. 50,000 as per section 80CCD.
Post attaining the age of 60, maximum 60% amount can be withdrawn and remaining, 40%,
needs to be invested in Annuity.
Tier II – A Tier II account is a Prospective Payment System (PPS) account that permits some
withdrawal of pension prior to retirement under exceptional circumstances, usually related
to the provision of health care.
It has a minimum contribution of Rs. 2,000 per annum and no maximum contribution limit.
However one does not get any tax benefit under this category.
1. Tax Benefit upto 1.5 Lac under section 80C and Rs. 50,000 under section 80CCD.
2. 2. The returns earned from this scheme is better than various other tax saving
products in case of Auto Choice. In case of Active Choice, the composition of the
portfolio matters.
Besides these 2 factors, it instills a practice of regularly saving for retirement.
1. Once a person has started investing in an NPS, he has to make the minimum
contributions every year and can withdraw only 25% after 10 years for specific
purposes including children's higher education or marriage, construction or
purchase of first house and medical treatment of self, spouse, children or
dependent parents.
2. There is a minimum contribution of Rs. 6,000 per annum and only maximum of
50% can be allocated to equities.
3. 3. As of now NPS is EET (Exempt, Exempt, Taxed) which implies that the
investment and returns won’t be taxed but the redemption amount would be
taxed as per the eligible tax slab.
Taxation
In Budget 2016-17, the government rationalized the tax on NPS to make it more attractive.
NPS has EET status which means that the investment and returns are not taxable, however a
tax will be levy on the redemption amount.Since minimum 40% of the corpus has to be
invested to buy an annuity, the taxation on the 40% of the corpus get delayed. In addition,
now a person can withdraw up to 40% of the corpus without paying any tax. Therefore, only
20% of the corpus will be taxed.
Example
Let’s say someone has an NPS corpus of Rs. 1 crore at retirement. The following two this will
happen to him:
He has to buy an annuity of the 40% of the corpus i.e. Rs. 40 Lac goes to
annuity.
He can withdrawal the rest Rs 60 lakh of the corpus, out of which Rs. 40 lakh is
tax free while Rs 20 lakh is taxable as per the income slab of the investor.
How can I withdraw from an NPS account ?
The government has strict regulation on the withdrawal of NPS corpus. Hence you can
withdraw from an NPS account in the event of retirement or achieving the age of 60. Post
achieving the age of 60, you can withdraw maximum 60% of the corpus and the rest has to
be invested in an annuity.
In case of an emergency you can withdraw up to 25% of the contribution amount for
specific purposes including children's higher education or marriage, construction or
purchase of first house and medical treatment of self, spouse, children or dependent
parents. The medical treatment covers only 13 major illness and life threatening injuries
sustained in an accident.
An investor can withdraw 3 times during the tenure, however there has to be a gap of 5
years at least. These gaps are not applicable in case of withdrawal for medical treatments.
Ideally CRA generates an Exit Claim ID 6 months prior to an individual attaining the age of
60. However to withdraw at a later date, all you have to do is fill out the normal withdrawal
form in case of retiring or attaining the age of 60.
In case of death of the individual, the nominee will receive all the money.
Learnings from startup challenge:
Our 3-in-1 online trading platform links your banking, trading and demat accounts, ensuring unmatched
convenience for customers.
Seamless Trading
You can trade in shares without going through the hassle of tracking settlement cycles, writing cheques
and transfer instructions. Absolutely hassle free!
Security
Instead of transferring monies to a broker's pool or towards deposits, you can manage your own demat
and bank accounts when you trade through ICICIdirect.com. It provides you the flexibility to pay only
when you trade.
Share trading in both NSE and BSE, innovative offerings like - Margin, MarginPlus, BTST, SPOT.
Derivatives trading, overseas trading, mutual funds, IPOs and on-line life insurance.
We understand the need for the right research to make the right investment decision and has focused
heavily n this area. Our team with its consistent delivery has been voted as the 'Most preferred brand of
financial advisory services' at the CNBC Awaaz Consumer Awards, 2007.
Control
You can be rest assured, that your order will be precisely for the amount you wanted it to be, without any
deviation, giving you full control of your money and your trades.
Monitoring your investments is as important if not more than making that investment itself. Our portfolio
tracker and watchlist along with sms alerts will always keep you updated on the status of your
investments with us and act on them when required.
Transaction Charges
Segment Brokerage
Margin
Trading
Brokerag Brokerag Brokerag eAT Interest
Prepaid Brokerag e- e- e - Curr M Rate(yearly
Plan e - Cash Future Options Options limit )
1. ICICIDirect.com Website
ICICI Direct website is the most used online investment and trading website in
India for over 2 decades. ICICI Direct website offers online trading and demat
accounts, IPO, SIPs, mutual funds, insurance, and many other products. The
website also offers research and recommendations.
Name: Phone
Email City
State
1. 3-in-1 account integrates your banking, broking and demat accounts. All
accounts are from ICICI and very well integrated. This feature makes ICICI the
most interesting player in the online trading facility. There is absolutely no
manual interfere require. This is truly online trading environment.
2. Unlike most of the online trading companies in India which require transferring
money to the broker's pool or towards deposits, at ICICIDirect you can manage
your own demat and bank accounts through ICICIdirect.com. Money from selling
stock is available in ICICI bank account as soon as the ICICIDirect receive it.
3. Investment online in IPOs, Mutual Funds, GOI Bonds, and Postal Savings
Schemes all from one website. General Insurance is also available from ICICI
Lombard.
4. Trading is available in both BSE and NSE.
5. Low bandwidth website is available for slow internet connection or for trading
from mobile devices.
6. Through VTC Feature (Valid Till Cancelled), customers can place buy or sell limit
orders which will remain valid for 45 days.
1. ICICIDirect brokerage is high and not negotiable. The brokerage can be brought
down by subscribing to ICICIdirect Prime or prepaid brokerage plans.
2. ICICIDirect doesn't offer commodity trading. With ICICI Trading account you
cannot trade at MCX or NCDEX. ICICI Securities have plans to introduce
commodity trading in near future.
3. ICICI minimum brokerage charge as per the standard I-Secure Plan is ₹35 per
trade which is very high for traders who does small trades.
4. ICICI charges flat ₹0.05 per share brokerage on stocks quoting upto ₹10. This
makes it very difficult to trade in penny stocks.
5. ICICI Direct charges ₹25 per call for call & trade after first 20 free calls in a
month.
Segment Margin
Equity Future 4x
Segment Margin
Currency Future NA
Currency Options NA
Commodity Future NA
Commodity
Options
Fees 2.3/5
Brokerage 1.7/5
Usability 3.4/5
Research 3.0/5
Capabilities
** The total number of complaints received against the broker at the given exchange.
1. 3-1 account offers great flexibility and worry-free transaction between Bank
Account, Demat Account and Share Broker Account. Also, the website
(ICICIDirect.com) has wide ranges of investment products available. This makes
investing easy.
2. "myGTC Orders" is a unique and a very useful feature offered by ICICIDirect.
Using this facility, when placing a buy/sell order, a share trader can specify the
date until when the order will be valid. GTC is short form of 'Good Till Cancel'.
For example - you can place an order to buy Reliance Industries shares at ₹700
(say current market price is ₹750) and keep the myGTC date, say, one month
from now. In this case, you order will be valid for next one month at ₹700. If the
share reaches at this price in next one month, the order will automatically
execute. It's a hassle-free service which helps a lot to many of the investors who
has a price in mind and do not want to miss the opportunity to buy/sell share
when it reaches to that price.