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John W H Price
Monash University (Australia)
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Abstract
Purpose – Asset maintenance activities need to be prioritised as budget and planned outage time is
often limited for all maintenance work to be carried out. The purpose of this paper is to develop a
technique for prioritising maintenance work that maximises the return on investment under the
constraints of budget and time.
Design/methodology/approach – Three indices are proposed to be used as indicators for
prioritising maintenance. These indices are termed: maintenance investment index (MII), time index
(TI) and budgetary index (BI). These indices permit prioritisation of asset maintenance based on the
required emphasis on return on maintenance investment, time and budget respectively.
Findings – It is found that approaches to prioritising maintenance which integrate the critical
dimensions in the decision making process are lacking in the literature. There is a need for such an
approach to assist decision makers to ensure enterprise’s objectives and targets are maximised with
given budget and planned shutdown time.
Practical implications – The proposed techniques will assist engineers and mangers to develop
their maintenance plan according to the enterprise needs and constraints and allowing management to
make a better informed decision in maintenance.
Originality/value – This paper provides a new technique for ranking maintenance that maximises
return on investment.
Keywords Maintenance, Production management, Return on investment, Productive maintenance
Paper type Research paper
1. Introduction
We propose that maintenance is a business function such as any other in a business; it
Journal of Quality in Maintenance
has to prioritise activities in terms of return on the investment. It is also the case the
Engineering maintenance in particular is limited in respect to the amount of time and money which
Vol. 14 No. 3, 2008
pp. 272-289 is available.
q Emerald Group Publishing Limited
1355-2511
In the academic maintenance literature the key business objective of return on
DOI 10.1108/13552510810899472 investment is often ignored, and it is also the case that overwhelming importance of
time and budget constrains is also often overlooked. These, however, are the factors, A maintenance
which most influence the decisions of the asset manager/maintenance planner. prioritisation
In this paper a ranking criterion for maintenance decision making that align with
enterprise objectives is proposed. approach
1.1 Notation
The list of notation used in this paper is listed below: 273
B Budget.
BI Budget index.
k the maintenance task number k.
MDTk Maintenance Downtime for task k. Equals the time for which
task k cannot be carried out simultaneously with other
packages, equals 0 if task can be performed simultaneously
with other tasks.
MII Maintenance investment index.
MP Maintenance package – a set of maintenance tasks.
NOT Non-operating time: NOT ¼ ð1 2 ORp Þ £ T p is the non-operating
time or outage time available for period p.
ODC Output dimension cost.
ORp Operation rate in planning period p.
p Plant planning period p.
RDC Risk dimension cost.
Re DC Resources dimension cost.
Tp Total time in planning period p.
TI Time index.
t b
Weibull function: Reliabity at time, t ¼ RðtÞ where RðtÞ ¼ e 2ðE Þ where b is the
“shape function” and E is the time characteristic parameter.
2. Literature review
Previous research has advocated integrating maintenance and production in
formulating decision-making models. However none of these papers recognises what
we propose is the basic maintenance question:
What is the best maintenance to do in terms of return on investment given that there are time
and budget constraints?
Weinstein and Chung (1999) integrated maintenance and production decisions in
production planning. The model was tested with experiments for the significance of
different factors affecting maintenance policy. Boukas and Liu (2001) addressed the
production and maintenance control problem for a single unit manufacturing system
JQME producing single part type. Optimisation was carried out to optimise both the
14,3 production and maintenance rates. Iravani and Duenyas (2002) considered a
“make-to-stock” production system with single machines producing single unit
using a Markov Decision Process. It was suggested that common practice of separating
decision making in maintenance and production can be costly and advised that these
decision should be made in an integrated fashion.
274 Alfares et al. (2005) proposed a model that considers both the deterioration of the
produced items and production equipment. Serval realistic aspect such as item and
process deterioration, varying demand and production rates, quality, inspection and
maintenance were integrated in formulating the model with heuristic solution
approach. Cassady and Kutanoglu (2005) found that the inter-dependency of
preventive maintenance and repair, both affecting available production time and the
probability of machine failure is overlooked in the literature. They proposed an
integrated model coordinating preventive maintenance planning for a single machine
that minimise expected job completion time.
Decision makers in various industries have developed their own approach in
prioritising maintenance based on their experiences. Even within the same industry,
there are different approaches. Taking the case of sewer maintenance, Fenner (2000)
reported that many drainage authorities have developed their own systems for
identifying critical area of maintenance and it was suggested that holistic management
strategies are need. Al-Najjar and Alsyouf (2003) introduced a fuzzy multiple criteria
decision-making evaluation methodology for the selection of the most efficient
maintenance approach. A model of maintenance decision-making using the analytic
hierarchy process (AHP) was developed by Labib et al. (2004) and was suggested that
the model promote strategic decisions. Through prioritising machines’ criticality the
model maximise gains based on different criteria. Labib et al. (2004) suggested that the
developed model utilises the best out of reliability centred maintenance (RCM) and total
production maintenance (TPM).
Moore and Starr (2006) proposed the cost-based criticality (CBC) strategy that draws
together cost, criticality and other factors (such as limited resources)
P to prioritise
condition-based maintenance. The CBC is calculated as: CBC ¼ P; C; Q; SE; CS P f
(Equation 1, Moore and Starr (2006)), where P is the production loss, C the capital
equipment, Q the quality, SE safety and environment, CS customer satisfaction and Pf
probability of failure. Some of the data required to calculate CBC are very difficult to
obtain and quantify.
Approaches to prioritising maintenance based on failure mode, effect and critically
analysis (FMECA) is defined in the US Military Standard, MIL-STD-1629A (1980).
Work such as reliability centred maintenance (RCM) (Nowlan and Heap, 1978;
Moubray, 1997) developed maintenance prioritisation according to FMECA results.
These approaches however do not integrate with financial considerations.
None of the above approaches addresses the question of how to prioritise
maintenance in terms of return on investment given that there are time and budget
constraints. The authors believe that these approaches still leave a significant gap in
the maintenance prioritisation literature.
3. Maintenance prioritisation framework A maintenance
The framework proposed by Tam and Price (2008) (see Figure 1) considered that there prioritisation
are three critical decision-making dimensions, which are given the names: output, risk
and resources. The three decision dimensions for asset management considered in this
approach
work are defined as follows:
(1) Output dimension – measures achievement of an organisation’s production and
275
service delivery objectives for operating the asset. The output dimension also
involves planned outages required to meet compliance requirements such as
satisfying regulations, safety and company quality standards.
(2) Risk dimension – is the cost of unexpected and unplanned incidents and events.
This cost normally cannot be reflected on real expenditure and will not be
reflected on the enterprise’s accounting balance sheets. The consequences of
failure can be both financial and non-financial such as loss of production time,
injuries and deaths, customer satisfaction, company reputation and other
liabilities. Note that insurance may be used to reduce the risk associated with
very infrequent major failures and this may have to be considered in some
calculations.
(3) Resources dimension – is concerned with expenditure for maintenance and the
costs for supporting the resources required for maintenance.
Figure 1.
Maintenance optimisation
framework
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276
Figure 2.
Maintenance prioritisation
Strategic decisions are made with reference to asset performance data. Together with
other data such as enterprise financial performance data, strategic output target and
tolerable risk target, senior management will need to determine the budget and
available outage time for planned maintenance within a given period. With these
strategic policies in place, the next step is to evaluate and prioritise each maintenance
task. This can be done with the use of the proposed indices. These proposed indices
evaluate each maintenance task’s cost-effectiveness and prioritisation of maintenance
can then take place.
3.1 The maintenance investment index A maintenance
The maintenance investment index (MII) is a measure of how maintenance can bring
return in terms of reduction in risk cost over the amount spends on resources to
prioritisation
support the maintenance work. MII is defined as: approach
Return_from_maintenance
MII ¼ ð1Þ
Maintenance_Spending 277
The return in maintenance is viewed as the reduction in the risk dimension cost at a
given period of time. The maintenance spending is the cost of resources for the
maintenance actions plus the cost of loss of operation (ODC).
DRDC
MII ¼ ð2Þ
Re DC þ ODC
The risk cost is a function of resources cost. The main controllable variable in the
optimisation problem is the resources cost which will relate to things such as the
training and preparedness of the personnel and the quality of the maintenance. The
MII ensures that the objective of prioritising maintenance is to ensure the maximum
return on maintenance investment is achieved in the form of risk reduction. In addition,
the loss of production as measured by the output dimension cost, ODC, is preferably to
be zero unless the cost can be justifiable by a large reduction in risk. The prioritisation
of maintenance can be viewed as an optimisation problem where the objective function
is:
Maximise:
X
MIIk ð3Þ
k
Subjected to constraints:
X
Re DCk # B ð4Þ
k
For ODC ! 0
X
MDTk # NOT ð5Þ
k
Re DC
BI ¼ ð7Þ
B
Type of
maintenance action Action Effect on the life system
Table II.
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282
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Table III.
priority table
A possible maintenance
Rank
Downtime Cost per breakdown Cost per package
Maintenance packages (hours) (,000) (,000) MII BI TI MII BI TI Average rank Priority
MII and BI
283
Table IV.
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284
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Table V.
MII and TI
table only using
Maintenance priority
Time Average rank:
Maintenance packages (man hour) MII TI Rank MII Rank TI MII and TI Priority MII and TI
5.4.1 The cost distribution. To gain a better understanding between the risk versus
resources cost, it is necessary to obtain the relationship between the respective risk and
resources spending for each plan. In order to do this, the “exhaustive method” is
implemented. The exhaustive method allows all the possible plans (combination of
different maintenance packages) to be plotted which will assist in the understanding of
the costing structure. In this example, there are five packages and thus in total there
are 32 possible plans. (i.e. no maintenance, any 1 package, any 2 packages, any 3
packages, any 4 packages, all packages) The risk dimension cost profile versus
resources dimension cost (ReDC) is given in Figure 4 with the means of exhaustive
method. With the given scenario of 5.2.3, i.e. a given budget of $200,000, the risk
tolerance target enforced by the enterprise cannot be achieved.
To achieve the risk tolerance target, other plans are needed. The best plan will be
the plan that is below the minimum risk target line and the point as far left as possible
on the horizontal axis (i.e. cheapest to achieving the risk tolerance target), which for
this case the plan requires addition $40,000 and extra 250 hours.
A maintenance
prioritisation
approach
287
Figure 3.
Decision making
framework for prioritising
maintenance
If the budget cannot be increased, the best plan available that is below the budget is
plan 245 (i.e. packages 2, 4 and 5) where the enterprise must prepared to face a higher
risk of $173,350/year with a resources cost of $190,000/year. There are several plans
that can achieve the risk target but all costs more than the given budget.
6. Conclusion
Production asset maintenance activities need to be prioritised to ensure that tasks that
maximise the return on investment will be performed first. However planned outage
time and budget is normally limited.
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288
Figure 4.
Risk Target plot
This paper developed a maintenance prioritisation approach that addresses the basic A maintenance
maintenance questions of “What is the best maintenance to do in terms of return on
investment given that there are time and budget constraints?” The proposed
prioritisation
prioritising approach can be applied to rank asset maintenance tasks based on the approach
required emphasis on return on maintenance investment, the time and budget or risk.
References 289
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fuzzy multiple criteria decision making”, International Journal of Production Economics,
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hierarchical production planning environment”, Computers & Operations Research, Vol. 26
Nos 10-11, pp. 1059-74.
Corresponding author
Allen S.B. Tam can be contacted at: sbatam@yahoo.com.hk; allen.tam@silcar.com.au