Curriculum vitae

PERSONAL INFORMATION Mohamed Hussein Mohamed Farag

61 Trần Kế Xương, Phường 7, Phú Nhuận, Ho Chi Minh (Vietnam)
+84333958042
mohamedhussein1992@gmail.com
https://www.linkedin.com/in/mohamed-hussein-mohamed-796a85101
Skype https://join.skype.com/invite/QQQnpkU7s6od

Sex Male | Date of birth 24/06/1992 | Nationality Egyptian

PERSONAL STATEMENT ▪ An energetic and passionate Food & Beverage Manager with over 4 years of experience in fine
dining hospitality establishments in Middle East, Europe and Asia, providing an outstanding level of
service and quality experience. Possess proven track record of successfully operating restaurants,
generating revenue and increasing profitability while demonstrating strong communication and
leadership skills.
▪ Studied Master's Degree in Firm and Quality for the Agriculture and Food System and a Bachelor's
Degree in Organic Farming and Quality Management, both at University of Palermo in Italy.
▪ Able to speak 3 languages, Fluent in English and Arabic, intermediate in Italian.
▪ Eligible to work without work permit in Egypt because i am Egyptian. And in Vietnam according to
the new Labor Code which will become effective on January 1, 2021 and exempts foreign nationals
married to Vietnamese nationals from Work Permit application.

WORK EXPERIENCE

19/04/2019–24/03/2020 Restaurant General Manager

Rio Steakhouse & Brazilian Barbecue
10AB Thái Văn Lung, Bến Nghé, Quận 1, Ho Chi Minh (Vietnam)
http://riochurrascaria.vn/
- Set and monitor budgets, operating goals and objectives.
- Analyse and plan restaurant sales levels and profitability.
- Assess staffing requirements, recruit staff when needed and train them.
- Prepare and implement standard operating procedures.
- Manage staff performance in accordance with established standards and procedures.
- Organize and monitor staff schedules and co-ordinate restaurant operations during each shift.
- Monitor adherence to health, safety and hygiene standards in kitchen and restaurant.
- Interact with customers and advise them on food and beverage choices and ensure all inquiries and
complaints are handled promptly.
- Oversee preparation of food and beverage items and ensure the adherence to set recipes.
- Ensure quality of food and beverage presentation and observe the size of food portions and
preparation quantities to minimize waste.
- Plan and co-ordinate menus and analyze food and beverage costs and assign menu prices.
- Ensure cash management procedures are completed accurately.
- Analyze budget variances and take corrective actions and establish and implement financial
controls.
- Plan and monitor restaurant sales and revenue and implement and oversee cost cutting measures.
- Organize and supervise marketing and promotional activities and identify and evaluate competitors.
- Identify and estimate food and beverage supply requirements and negotiate purchase prices and
develop preferred suppliers and place orders with suppliers.
- Check quality of deliveries and documentation and Ensure correct storage of supplies.

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 Curriculum vitae Mohamed Hussein Mohamed Farag

01/07/2018–18/04/2019 Restaurant Manager

Villa Eatalia - Authentic Italian Cuisine
26 Phố Quảng Bá, Quảng An, Tây Hồ, Hanoi (Vietnam)
http://www.villaeatalia.com/
- Take responsibility for the business performance of the restaurant.
- Analyse and plan restaurant sales levels and profitability.
- Organize marketing activities, such as promotional events and discount schemes.
- Prepare reports at the end of the shift/week, including staff control, food control and sales.
- Create and execute plans for department sales, profit and staff development.
- Plan and coordinate menus.
- Plan alternative recipes for customers with special dietary needs.
- Coordinate the operation of the restaurant during scheduled shifts.
- Recruit, train, manage and motivate staff.
- Meet and greet customers and respond to customer queries and complaints.
- Maintain high standards of quality control, hygiene, and health and safety.
- Check stock levels, order supplies and prepare cash drawers and petty cash.
- Check quality of deliveries and documentation and Ensure correct storage of supplies.

12/04/2017–31/06/2018 Restaurant Floor Manager

Mamma Mia - Italian Restaurant & Bar
2 Chương Dương Độ, Hoàn Kiếm, Hanoi (Vietnam)
http://mammamia-italia.com/
- Take responsibility for the business performance of the restaurant.
- Analyse and plan restaurant sales levels and profitability.
- Organize marketing activities, such as promotional events and discount schemes.
- Prepare reports at the end of the shift/week, including staff control, food control and sales.
- Create and execute plans for department sales, profit and staff development.
- Coordinate the operation of the restaurant during scheduled shifts.
- Recruit, train, manage and motivate staff.
- Meet and greet customers and respond to customer queries and complaints.
- Maintain high standards of quality control, hygiene, and health and safety.
- Check stock levels, order supplies and prepare cash drawers and petty cash.
- Check quality of deliveries and documentation and Ensure correct storage of supplies.

21/08/2016–05/03/2017 Quality Assurance and Coordinator of the Agriculture Projects

Döhler Group
Engineering Square, North Expansions, 6th of October City, Giza (Egypt)
http://www.doehler.com/
- Assuring quality control of project activities, including supporting fielded teams, reviewing work
deliverable, and providing value added feedback.
- Conduct research and development research reports, technical notes and related project activities.
- Management of project budgets and activity resources.
- Supervision and management of junior staff and Interpret and implement quality assurance
standards.
- Plan, conduct and monitor testing and inspection of materials and products to ensure finished
product quality.
- Investigate customer complaints and non conformance issues and analyze data to identify areas for
improvement in the quality system.

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 Curriculum vitae Mohamed Hussein Mohamed Farag

24/02/2016–20/08/2016 Quality Assurance Specialist

Juhayna Food Industries
Polygon, Building No.2, Beverly Hills, Sheikh Zayed, Giza (Egypt)
http://www.juhayna.com/
- Confirm that plant audit procedures are properly carried out and assigned work schedules are
maintained.
- Determine overall plant product quality by conducting and evaluating various product tests and tests
related to ingredients and packaging.
- Resolve major quality problems at production facilities, warehouses, and market areas as required.
- Evaluate and take corrective action when necessary with regard to product date coding and trade
age management at all levels of product movement.
- Educate and instruct plant personnel in recommended quality control testing, equipment sanitation
and general sanitation and housekeeping practices.
- Consult with plant management and personnel on better operational procedures to improve overall
efficiency and product yields.
- Function as an information source for production process and other departments when critical quality
issues arise.

EDUCATION AND TRAINING

01/11/2013–29/10/2015 Master's Degree in Firm and Quality for the Agriculture and Food
System, class LM-69 - Agriculture Science (Code 2150)
University Of Palermo, Palermo (Italy)
http://www.unipa.it/
This Master's includes course for :
- The acquisition of skills in the fields of post-harvest treatment of agricultural products, systems and
processes for agro-processing, defense and prevention of food pathogens and possible
contamination.
- Characterizing the content of teaching, the economic aspects of the company, the market, the food
and agriculture policy at the international level and the specific aspects of the economy and the quality
of the certification.
- The better understanding of the issues of logistics, packaging technology (packaging and labeling)
and sociological aspects of consumer behavior and perception of quality is achieved through
supplementary disciplines specifically included in the trail.
- Final Graduation Score is 98/110

25/10/2010–30/10/2013 Bachelor's Degree in Organic Farming And Quality Management,

class L-25 - Agriculture and Forestry (Code 2104)
University Of Palermo, Palermo (Italy)
http://www.unipa.it/
This Bachelor's includes course for :
- The knowledge base of mathematics, physics, chemistry and biology specifically geared to these
application aspects consistent with the Agricultural Sciences and Technologies of the course.
- The acquiring knowledge and skills related to economics and law; disciplines of crop production with
special reference to the biological system; soil science, plant pathology and disciplines of agricultural
engineering.
- Aimed to provide adequate training in the fields of defense, animal science and food technology.
- Final Graduation Score is 96/110

12/07/2016–14/07/2016 Food Defense and TACCP

Arab Academy for Science and Technology (Productivity and Quality Institute), Cairo
(Egypt)
Awareness Training Course

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 Curriculum vitae Mohamed Hussein Mohamed Farag

PERSONAL SKILLS

Mother tongue(s) Arabic

Foreign language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

English C2 C2 C2 C2 C2
Italian C1 B2 B2 B2 B1
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages - Self-assessment grid

Communication skills - Excellent written and verbal communication skills gained through my study, traveling and working
experience.
- Fast adaptation to work in multicultural environments gained through the study experience abroad.
- Experienced in successful management of diverse groups of people from different countries/
backgrounds.
- Displayed leadership in guest hospitality and excellent customer service.

Organisational / managerial skills
- Managed and supervised operations from creating menus to employee scheduling, staffing and
vacation to day to daily operations.
- Strongly committed to team-building and staff development.
- Able to coordinate several tasks simultaneously.
- Combine patience, determination, and persistence to troubleshoot client issues and resolve
complaints concerning food and beverage to improve guest satisfaction.
- Excellent analytical skills with the ability to analyze situations accurately and effectively and
generating solutions.
- Educated, supervised and evaluated staff by providing information to improve upon performance
while retaining focus on customer service quality.

Job-related skills - Planed and co-ordinate menus and analyzed food and beverage costs and assigned menu prices.
- Identified and estimated food and beverage supply requirements and negotiated purchase prices
and developed preferred suppliers and placed orders with suppliers.
- Interacted with customers and advised them on food and beverage choices and ensured all inquiries
and complaints are handled promptly.
- Organized and supervised marketing and promotional activities and identify and evaluate
competitors.
- Established training programs that ensured a high-quality guest experience.
- Oversaw entire operation of food and beverage department, both in kitchens and in serving and
dining areas.
- Organized special events in the restaurant, including birthday parties, companies staff party and
wine dinners.
- Extensive experience in Quality Control Processes, Quality Assurance and Auditing, Food Safety
and Food Defense, HACCP and TACCP Systems, GMP and GLP, ISO 17025, ISO 9001 and ISO
22000.
- Extensive experience in Organic and Conventional Agriculture Practices and coordinate of
Agriculture Projects and Farm Management.
- Good command POS Software, Office Suite, Email and Web browsing.

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