Training Manual B 747-400: ATA 00 Trouble Shooting

Training Manual
B 747-400
ATA 00
Trouble Shooting
Questions
Level 3
Lufthansa Issue: Jul.2003

Technical Training GmbH For Training Purposes Only
Book No: 747-400 TS L3 Lufthansa Base  Lufthansa 1995
For training purpose and internal use only.
Copyright by Lufthansa Technical Training GmbH.
All rights reserved. No parts of this training
manual may be sold or reproduced in any form
without permission of:
Lufthansa Technical Training GmbH
Lufthansa Base Frankfurt

D-60546 Frankfurt/Main
Tel. +49 69 / 696 41 78
Fax +49 69 / 696 63 84
Lufthansa Base Hamburg

Weg beim Jäger 193
D-22335 Hamburg
Tel. +49 40 / 5070 24 13
Fax +49 40 / 5070 47 46
Lufthansa Technical Training
CMC Simulator 747−430
Reporting/ Fault Isolation
Questions 45−00
CMC TROUBLESHOOTING EXERCISES

747−430 CMC SIMULATOR
The aim of these training with the CMC and the aircraft documents is
to isolate faults and look for corrective actions.
The CMC simulation is not able to repair faults, so a verification of
corrective actions is not possible.
Nur zur Schulung
FRA US/T NfD 05.2002 Seite 1

Questions 45−00
REPORTING / MAINTENANCE ACTIONS
Task 1
TLB−Entry:
EICAS ADVISORY message: YAW DAMPER UPR
Question: Answer:
1. What are the possible causes for this message? 1.
2. Which associated Fault Code do you find? 2.
3. Is there an other correlated EICAS message? 3.
4. Which CMC Message Numbers correlate to the Fault Code? 4.
5. Which ground test has to be done? 5.
6. Where you can find the description of the test in the AMM? 6.
7. What is the Task−Number of the test? 7.
8. What is the result of the respective ground test? 8.
9. What do you have to do when the problem continuous? 9.

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Questions 45−00
Task 2
TLB−Entry:
EICAS STATUS message: HYD PRESS ENG 4
Question: Answer:
2. When will the status message be latched? 2.
3. Which CMC Message correlates to the Fault Code? 3.
4. What is to do in according to the FIM? 4.
5. Check the switch position (NORMAL / LOW) by using INPUT MONITORING! 5.
Task 3
TLB−Entry:
EICAS STATUS message: GEAR MONITOR
Question: Answer:
3. The problem continuous. What do you do? 3.

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Questions 45−00
Task 4
TLB−Entry:
EICAS STATUS message: AILERON LOCKOUT
Question: Answer:
2. When will the status message be latched? 2.
4. Which corrective action is to do in according to the FIM? 4.
5. Where do you find the ground test description? 5.
6. Where do you have to perform the test? 6.

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Questions 45−00
Task 5
TLB−Entry: (-VC)
EICAS STATUS message: APU FIRE LOOP A
Question: Answer:
2. Which CMC Message correlates to the Fault Code under EXISTING FAULT? 2.
3. To which component does the equipment No. YLPA021 belong? 3.
4. What is the partnumber of this component? 4.
5. Which corrective action is to do according to the FIM? 5.
6. What equipment numbers belong to the sensing elements of the APU FIRE DET? 6.
7. What equip. numbers belong to the sensing elements of the UPR APU FIRE DET? 7.
8. The resistance of sensing element T1814 is 1200Ohms. Is this correct? 8.
9. What is the partnumber of the APU FIRE DET? 9.
10. Do you use the same torque values at the responder attachment points? 10.
Nur zur Schulung

Questions 45−00
Task 6
TLB−Entry:
EICAS ADVISORY message: OUTFLOW VLV R
Question: Answer:

.
4. Correlates the MSG–Number with the Present Leg Fault Message 4.

(respectively with the actual documentation)?
5. Is there a SNAPSHOT available ? 5.
6. In which flight phase did the fault occur? 6.
7. Was it an intermittent or hard fault? 7.
8. Which LRU is defective according to the ground test? 8.
9. Which corrective action has to be done according to the FIM? 9.
10. Was this fault stored in the Fault History? 10.
11. Do you replace the outflow valve? 11.

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Questions 45−00
Task 7
For maintenance reason the Flight Leg Counter should be deactivated.
Question: Answer:
1. What function must be used to get access to the flight leg counter? 1.
Action:
Deactivate the flight leg counter.
2. Which message is shown next to the Line Select Key (LSK 5−R) if the 2.
flight leg counter is de–activated?
3. Has the flight leg counter to be re–activated before the next flight? 3.
Action:
Re–activate the flight leg counter again.
4. Which message is shown next to the Line Select Key (LSK 5−R) if the 4.
flight leg counter is activated?
Task 8
At the DLH airplane with the registration D-ABVC (a full pax airplane)
verify the validity of the CMC–Option Codes by using the CMC.
Check the Option Code−A and the Option Code-B for the CMC−L.
Question: Answer:
1. What is the actual Option Code-A? 1.
2. What is the actual Option Code-B? 2.

Nur zur Schulung
3. Where are the respectively valid CMC Option Code A and B published? 3.
4. Are the actual loaded and the valid Option Code (A and B) corresponding? 4.

Questions 45−00
Task 9
A new CMC has been installed.
Question: Answer:
1. How can you find the actual loaded CMC–Software? 1.
2. Where is the actual valid CMC Software published? 2.
3. What is to do, if you have found an invalid software P/N stored in 3.

a new installed CMC?
Task 10
Perform a Shop Fault Data read out of the EEC1−A FAULT DATA .
Question: Answer:
1. How can Engine Shop Faults Page be retrieved? 1.

Action:
Provide Backup Power for the respective EEC. Use the Maintenance Panel (P462)
EEC Maintenance Switch (Eng 1) : ON
2. Which ECU Part Number can you find on the ECU Config Report Page 2.
for Engine No.1 / ECU Channel A (EEC1−A)?
3. Can you print the information of ECU Config Report Page? 3.
4. What happens, if you don’t switch the EEC Maintenance Switch (P461) 4.
(ENG PWR 1) from NORM to TEST
Nur zur Schulung

Questions 45−00
Task 11
TLB−Entry:
EICAS STATUS message: ELEC IDG 2 VALVE
Question: Answer:
1. Which associated Fault Code do you find in the CMC? 1.
2. Is this message latched when the fault occured on the ground? 2.
3. What CMC Message Number may be correlated to the status message? 3.
4. Are there trouble shooting informations available in the FIM when 4.

you use the CMC Message Number.
5. Is there a CMC–Ground Test you have to carry out? 5.
6. How can you find out the valve position (by using the CMC and the FIM)? 6.
7. Determine the actual position of the IDG2 COOLER VALVE. 7.
8. What is the equipment number of the IDG cooler valve? 8.
9. What is the partnumber of the IDG cooler valve? 9.
10. What is the partnumber of the IDG cooler valve filter ? 10.
Nur zur Schulung

Questions 45−00
Task 12
There is no CMC Present Leg Fault available on the CDU, but a TLB (Logbook)−Entry:
The EICAS STATUS message ELEC IDG 1 VALVE appeared at touchdown.
Question: Answer:
1. Which associated Fault Code do you find in the FIM? 1.
2. Is the status message latched? 2.
3. What are the possible causes for this message? 3.
4. May the IDG cooler valve be inoperative according to MEL? 4.

Nur zur Schulung

Questions 45−00
Task 13
After Power−Up the EICAS Message(s) appears: ENG 2,(3) REVERSER.
The Present Leg Faults ENG 2 REVERSER and ENG 3 REVERSER are displayed.
There are no reverser problems listed in the TLB ( Technical Logbook).
Question: Answer:
1. Is there a related CMC Message to be found on the CDU? 1.
2. What is the meaning of the asterisk next to the STATUS Message? 2.
3. Are there messages on the EXISTING FAULT Pages associated to these failures? 3.
Action:
Erase the Reverser STATUS Messages on EICAS.
Task 14
The Cockpit Window 2R get covered with fog during flight.
The AC BUS 3 is powered.
Question: Answer:
1. In which ATA Chapter and Sub-Chapter you can find WINDOW HEATING? 1.
2. Find out the corresponding STATUS Message. 2.
3. Find out the corresponding Fault Code. 3.
4. Name SOURCE / PORT / LABEL / SDI for the required Input Monitoring. 4.
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5. Which Value has BIT 17? 5.
6. What current indication do you expect when the sun is shining brightly? 6.

Questions 45−00
Task 15
TLB Entry:
EICAS Caution Message: ELEC AC BUS 2.
Question: Answer:
2. What may have caused the message? 2.
3. Can the message ELEC BUS 2 ISLN be shown if the BTB 2 is open? 3.
4. Is there a correlated CMCS message/ message number? 4.
5. What do you have to do if you dont see any of those messages? 5.
Task 16
APU is in use. The electrical power on the AC buses is supplied by the APU
generators. The external power did not transfer to airplane buses.
External Power ”AVAIL”− Light is illuminated.
(Note : Use the ATA Chapter 24 FAULT CODE DIAGRAMS)

Question: Answer:
2. How many CMC messages correlate to this Fault Code? 2.

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Questions 45−00
Task 17
Ground Log Book (GLB) Entry: APU battery start attempted.
APU fails to start.
Question: Answer:
1. Is there an EXISTING FAULT available, corresponding to the APU? 1.
2. Which Ground Test Message is displayed after the <APU CMC Ground Test? 2.
3. Which EICAS Message is correlated to this fault? 3.
5. What Corrective Actions have to be carried out in accordance to the FIM? 5.
6. Which Message corresponding to the APU is now available at the 6.

EXISTING FAULT page?
Nur zur Schulung

Questions 45−00
TASK 18
You have to replace the L-CMC.
Question:
Answer:
1. What is the task-number for CMC-L removal? 1.
2. Are there any cautions you have to obey? 2.
3. Where do you find a general description of removal of electronic components? 3.
4. What is the task-number for CMC-L installation? 4.
5. What is the task-number for software installation? 5.
6. What is the task-number for option code installation? 6.
Task 19
You have replaced the CMC.
Question: Answer:
1. What do you have to obey when you enter a new option code? 1.
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Questions 45−00
Task 20
Flt Log Book Entry:
Status Message: STAB XFR VLV
Question: Answer:
1. What is the Fault Code? 1.
2. What is the correlated CMCS message? 2.
3. What is the correlated CMCS message number? 3.
4. What is the equipment number of the component? 4.
5. What is the partnumber? 5.
6. When is the status message stored (air/ground)? 6.
7. Which ground test has to be performed? 7.
8. What is the result of the ground test? 8.
9. Location (STA - WL - BL)? 9.
10.What do you have to do when the test result is FAIL? 10.
Nur zur Schulung

Questions 45−00
Task 21
Flt Log Book Entry:
Status Message: A/P SINGLE SYS
Question: Answer:
2. Is there a correlated CMCS message? 2.
3. What is the cause for this EICAS message? 3.
4. When will this message only be latched? 4.
5. Can you erase the message? 5.
6. Is this an active fault ? 6.

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Questions 45−00
Task 22
Flt Log Book Entry:
Status Message: RADIO ALT LEFT

2. Is there an other correlating EICAS message? 2.
3. Which CMCS message is correlated to the EICAS message? 3.
4. In what flight phase did the fault occur? 4,
5. Which circuit breaker should be cycled according to procedure? 5.
6. What do you have to do when the message stays? 6.
7. Is the computer sensitive to electrostatic discharge? 7.
8. What may happen when you touch the electrical connector of the computer? 8.
9. In which ATA chapter do you find informations about electrostatic 9.
sensitive components?
10. What is the partnumber of the Left Radio Altimeter R/T, B73 ? 10.
Nur zur Schulung

Questions 45−00
Task 23
Ground Log Book Entry:
Waste tank panel : SENSOR FOULED light on
Question: Answer:
1. Where can you find a correlated CMCS message? 1.
2. What is the correlated CMCS message and message number? 2.
3. What do you have to do according to FIM? 3.
4. Which sensor has to be removed? (No waste quantity indicator installed) 4.
5. Where are the circuit breakers located? 5.
6. How can you get access to this panel? 6.
7. Which circuit breakers have to be opened 6.
————————————————————————————————————————————————— **** END OF LIST **** ———————————————————————————————————————————————————

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DOCUMENTATION B747−400
QUESTIONS
00
DOCUMENTATION EXERCISES
HOW TO RETRIEVE INFORMATIONS
Questions
The aim of this training to get aquainted with the documents neccessary to
handle the Boeing 747−400.
Nur zur Schulung

QUESTIONS
00
Task 1
TLB−Entry:
2 Static Discharger missing on right wing
Question: Answer:
1. In which ATA chapter do you find informations ? 1.
2. In which document will you find the answer if you are allowed to fly 2.
with this configuration?
3.
Task 2
You have to do a static discharger test.
Question: Answer:
1. Where do you find the description of the static discharger test? 1.
2. 2.
3. 3.
Nur zur Schulung

QUESTIONS
00
Task 3
Measure the static discharger resistance.
Question: Answer:
1. Are you allowed to use a megohmmeter to measure static discharge resistance ? 1.

in a hazadous location.
2. Where do you find the hazardous areas in the AMM ? 2.
Task 4
Deactivation of the engine generator system.
Question: Answer:
1. Where do find the MEL maintenance procedure to deactivate the engine 1.

generator system?
2. Which procedure you have to use 2.
3. What is the task-number 3.

Nur zur Schulung

QUESTIONS
00
Task 5
TLB−Entry:
Two overwing emergency light covers are missing
Question: Answer:
1. Is it allowed to dispatch the aircraft? 1.

Nur zur Schulung

QUESTIONS
00
Task 5
TLB−Entry:
Question: Answer:
1. ? 1.
2. 2.
3. 3.
Nur zur Schulung

TROUBLE SHOOTING B747−400
MAINTENANCE PAGE - ELEC
24
ELEC MAINTENANCE PAGE

General DC Current
Electrical parameters for ac volts, frequency, ac load, dc volts, dc amps and DC amperes for the main battery, dc buses 1 thru 4, and the APU battery are
the IDG outlet and rise temperatures are presented for display. displayed in units of amperes. The annunciations CHG and DIS are displayed
All electrical information is received by the EIU on an ARINC 429 data bus from to indicate charging or discharging conditions.
the Bus Control Unit. TR units normal range: 0 - 75A
AC Volts The output voltage of the TRUs is not regulated. The output voltage will go up
and down with the input voltage. When external power 1 and 2 are used and if
AC voltages for generators 1 thru 4, APU generators 1 and 2, and external
the voltages of the left and right AC busses are different the current of the
power inputs 1 and 2 are displayed in units of volts.
TRUs will be different.
Normal range: 115+/- 5VAC
Frequency
Integrated Drive Generator (IDG) Outlet Temperature
Frequency for generators 1 thru 4, APU generators 1 and 2, and external
IDG outlet temperature is displayed for IDG buses 1 thru 4 in units of °C (Cel-
power inputs 1 and 2 is displayed in units of hertz.
sius).
Normal range: 400+/- 4Hz
Normal range: 80−110°C
The frequency signal for the engine generators comes from the PMG (perma-
142°C Advisory level
nent magnet generator). The indication will be availble even if the generator
field is open and the generator is running. 185°C Caution Level
Open sensor: 230°C
AC Load
If the cooler valve fails in flight in open position the oil temperature will drop to
AC load for generators 1 thru 4, APU generators 1 and 2, and external power 60 degrees Celsius.
inputs 1 and 2 is displayed in units of percent rated load current.
1.00 = 100% load=90KVA
Integrated Drive Generator (IDG) Rise Temperature
DC Volts
IDG rise temperature is displayed for IDG buses 1 thru 4 in units of °C (Cel-
DC voltages for the main battery, DC buses 1 thru 4, and the APU battery are sius).
displayed in units of volts.
For Training Purposes Only
Normal range: 8−11°C

TR units nominal voltage: 28VDC Open sensor: blank
Bat.Charger (charge mode): 18.5 –36 VDC After engine shutdown - 8°C indication may appear (Inlet temperature higher
(TR Mode): 27,5 VDC than outlet temperature). Later it will go to 0°C.
FRA US/T NfD 07.2003 Page 24

24
ELECTRICAL AUTO
1 2 3 4
AC VOLTS EXT 1 APU 1 APU 2 EXT 2
AC-V 0 0 115 115 115 0 0 0
FREQUENCY FREQ 0 0 400 400 400 400 0 0
AC LOAD LOAD 0.00 0.00 0.25 0.28 0.27 0.00 0.00 0.00
MAIN BAT APU BAT
DC VOLTS DC-V 28 28 28 28 28 28
DC-A CHG 35 35 32 34 35 DIS 32

DC AMPS
IDG OUTLET IDG OUT.TEMP 65 175 100 230

TEMPERATURE
IDG RISE TEMP 8 12 8
IDG RISE
TEMPERATURE
GEN 2 DRIVE DATE 02JUN02 UTC 18:54:04
Figure 1 ELEC Maintenance Page

24
ELEC Mtce Page Question:
Figure 1 Figure 2
1. What is wrong with GEN 2 DRIVE ? 1. Which power sources are in use?
2. Is outlet temperature of GEN1 DRIVE ok? 2. Is the APU generator #2 operative?
3. Are the batteries working properly? 3. Is the main battery charger faulty?
4. What may have happened to the IDG temperature indication circuit? 4. Is the APU battery charger faulty?
5. Is IDG 4 disconnected? 5. Are all TR units operative?
6. Are the battery busses supplied by DC bus 3 or by the batteries?
7. Is one of the IDG temperature sensors faulty?


24
ELECTRICAL MAN
1 2 3 4
AC VOLTS EXT 1 APU 1 APU 2 EXT 2
AC-V 0 115 0 0 0 0 0 0
FREQUENCY FREQ 0 0 0 0 0 0 0 0
AC LOAD LOAD 0.00 0.68 0.00 0.00 0.00 0.00 0.00 0.00
MAIN BAT APU BAT

DC VOLTS DC-V 34 28 28 28 28 25
DC-A CHG 35 25 23 0 21 DIS 1

DC AMPS
IDG OUTLET IDG OUT.TEMP 65 48 45 54

TEMPERATURE
IDG RISE TEMP -5 0 -3 -2
IDG RISE
TEMPERATURE
DATE 02JUN03 UTC 18:54:04
Figure 2 ELEC Maintenance Page

Training Manual
B 747-400
ATA 00
Trouble-Shooting
Answers
Level 3
Lufthansa Issue: Jul.2003

Technical Training GmbH For Training Purposes Only
Book No: 747-400 TS L3 e Lufthansa Base  Lufthansa 1995
For training purpose and internal use only.
Copyright by Lufthansa Technical Training GmbH.
All rights reserved. No parts of this training
manual may be sold or reproduced in any form
without permission of:
Lufthansa Technical Training GmbH
Lufthansa Base Frankfurt

D-60546 Frankfurt/Main
Tel. +49 69 / 696 41 78
Fax +49 69 / 696 63 84
Lufthansa Base Hamburg

Weg beim Jäger 193
D-22335 Hamburg
Tel. +49 40 / 5070 24 13
Fax +49 40 / 5070 47 46
45−00
CMC TROUBLESHOOTING EXERCISES

747−430 CMC SIMULATOR
Solutions :
Nur zur Schulung
FRA US/T NfD 05. 2002 Seite 1

45−00
REPORTING / MAINTENANCE ACTIONS
Task 1
TLB−Entry:
EICAS ADVISORY message: YAW DAMPER UPR
Question: Answer:
1. What are the possible causes for this message? 1. Upper YD inop, maybe due to module fault; actuator fault,
IRU s: OFF or ALIGN,
engage switch: OFF or module power: OFF
2. Which associated Fault Code do you find? 2. 22 21 03 00.
3. Is there a correlated EICAS message? 3. Yes. YAW DAMPER UPR STATUS page ( 22 21 04 00 )
4. Which CMC Message Numbers correlate to the Fault Code? 3. UPR RUDDER FAIL ‘NO MOVEMENT’ (YDM−UPR) MSG : 22628.
INOP INDICATION CIRCUIT FAIL (YDM−UPR) MSG : 22627.
5. Which ground test has to be done? 4. Upper Yaw Damper Actuator
6. Where can you find the test description in the AMM? 5. 22−21−00 / 501
7. What is the Task−Number of the test? 6. 22−21−00−745−173.
8. What is the result of the respective ground test? 7. MSG : 22628 and MSG : 22627.
9. What do you have to do when the problem continuous? 8. Examine the mechanical linkage between the upper rudder control
module and the upper rudder power control assembly
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45−00
Task 2
TLB−Entry:
EICAS STATUS message: HYD PRESS ENG 4
Question: Answer:
1. Which associated Fault Code do you find? 1. 29 11 28 00
2. When will the status message be latched? 2. NVM-A. The message will be latched in air mode.
3. Which CMC Message correlates to the Fault Code? 3. HYD−4 ENGINE PUMP PRESSURE SWITCH FAIL (HYDIM−4).
MSG : 29154
4. What is to do in according to the FIM? 4. Check the Press Switch S8 EDP - 4 and the Wiring.
5. Check the switch position (NORMAL / LOW) by using Input Monitoring! 5. E/ 019/ 270/ 00 BIT 12. BIT12 is at 0 = Normal.
The pressure switch is activated without pressure. Fault!
Task 3
TLB−Entry:
EICAS STATUS message: GEAR MONITOR
Question: Answer:
2. Which CMC Message correlates to the Fault Code? 2. PSEU PRIMARY GEAR CHANNEL ‘NO POWER‘. MSG: 32504
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429 TRANSMITTER-A POWER FAIL (PSEU) MGS: 32530
3. The problem continuous. What do you do? 3. According to the FIM: Replace the PSEU.

45−00
Task 4
TLB−Entry:
EICAS STATUS message: AILERON LOCKOUT
Question: Answer:
2. When will the status message be latched? 2. NVM-A. The message will be latched in air mode.
3. Which CMC Message correlates to the Fault Code? 2. ADC−L> SRM−L DATA FAIL. MSG : 27023.
4. Which corrective action has to be done according to the FIM? 3. Replace L- ADC (B163).
5. Where do you find the ground test description? 4. AMM ATA 34−12−01 Pg. 401 (Task # 34−12−01−404−206)
6. Where do you have to perform the test? 6. At the frontpanel of the Air Data Computer (ADC)–L.
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45−00
Task 5
TLB−Entry: (-VC )
EICAS STATUS message: APU FIRE LOOP A
Question: Answer:
2. Which CMC Message correlates to the Fault Code under EXISTING FAULT? 2. APU FIRE LOOP A FAIL. MSG : 26036.
3. Which component does the equipment No. YLPA021 belong to? 3. APU fire detection card A.
4. What is the partnumber of this component? 4. S332T 301−181, Opt.P/N: 6445−01
5. Which corrective action is to do according to the FIM? 5. Do the ops. test FIRE/OVHT, check the loop resistance, swap card
YLPA21 with YLPA23, replace defective card, check fire detectors,
replace the fire loop.
6. What are the equipment numbers of the sensing elements of the 6. T1814 (Loop A), T1815 (Loop B)
LWR APU FIRE DET?
7. What equip. numbers belong to the sensing elements of the 7. T1816 (LoopA), T1817 (Loop B)
UPR APU FIRE DET?
8. The resistance of sensing element T1814 is 1200Ohms. Is this correct? 8. No. It should be 2850 - 3150 Ohms.
9. What is the partnumber of the APU FIRE DET? 9. P/N: S332T100−12 / Opt P/N: 8061
10. Do you use the same torque values at the responder attachment points? 10. No. 20−25 inch-lbs ( No.8 Stud), 25−305 inch-lbs ( No.10 Stud).
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45−00
Task 6
TLB−Entry:
EICAS ADVISORY message: OUTFLOW VLV R
Question: Answer:

.
2. Which CMC Message correlates to the Fault Code? 2. CPCS CONTROLLER −B. MSG : 21201.
4. Correlates the MSG–Number with the Present Leg Fault Message 4. No. The MSG–Number : 21201 belongs to the CPCS CONTROLLER −A.
(respectively with the actual documentation)? The Present Leg Fault Message however reads CPCS CONTROLLER −B.
5. Is there a SNAPSHOT available ? 5. No.
6. In which flight phase did the fault occur? 6. PO = power on
7. Was it an intermittent or hard fault? 7. INT =intermittent fault
8. Which LRU is defective according to the Ground Test? 8. The CPCS CONTROLLER−B. MSG : 21202.
9. Which corrective action has to be done according to the FIM? 9. In accordance to the MSG : 21202 = Replace CPCS
(Replace the Cabin Pressure Controller Auto−B).
10.Was this fault stored in the Fault History? 10. Yes, (3–times).
11. Do you replace the outflow valve? 11. No, of course not.
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45−00
Task 7
For maintenance reason the flight leg counter should be switched off.
Question: Answer:
1. What function must be used to get access to the flight leg counter? 1. < OTHER FUNCTION.
Action:
Deactivate the flight leg counter.
2. Which message is shown next to the Line Select Key (LSK 5−R) if the 2. *FLIGHT LEG ROLL INHIBITED
flight leg counter is de–activated? ENABLE FLIGHT LEG ROLL >.
3. Has the flight leg counter to be re–activated before the next flight? 3. Yes.
Action:
Re–activate the flight leg counter again.
4. Which message is shown next to the Line Select Key (LSK 5−R) if the 4. INHIBIT FLIGHT LEG ROLL >.
flight leg counter is activated?
Task 8
At the DLH airplane with the registration D-ABVC (a full pax airplane)
verify the validity of the CMC–Option Codes by using the CMC.
Check the Option Code−A and the Option Code-B for the CMC−L.
Question: Answer:
1. What is the actual Option Code-A? 1. A920104A003262.

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2. What is the actual Option Code-B? 2. 0003F830AA1C05.
3. Where are the respectively valid CMC Option Code A and B published? 3. In the MM 45−10−01 Maintenace Practices Tak 472−061
The actual loaded CMC–Software P/N = 685−2270−008 the Option
Codes are published on the CMC CONFIGURATION HELP Pages.
4. Are the actual loaded and the valid Option Code (A and B) corresponding? 4. Yes.

45−00
Task 9
A new CMC has been installed.
Question: Answer:
1. How can you find the actual loaded CMC–Software? 1. By using < OTHER FUNCTIONS ! CONFIGURATION DATA.
The actual loaded CMC–Software P/N = 685−2270−008.
2. Where is the actual valid CMC Software published 2. In the maintenance manual or
and what is the actual valid CMC Software P/N? (DLH only) OSH01
3. What is to do, if you have found an invalid software P/N stored in 3. Load the actual valid CMC Software P/N by using the
a new installed CMC? Airborne Data Loader (CMC Disk1−3).
Task 10
Perform a Shop Fault Data read out of the EEC1−A FAULT DATA .
Question: Answer:
1. How can the Engine Shop Faults Page be retrieved? 1. By using < OTHER FUNCTIONS ! SHOP FAULTS
Action:
Provide Backup Power for the respective EEC. Use the Maintenance Panel (P462)
EEC Maintenance Switch (Eng 1) : ON
2. Which ECU Part Number can you find on the ECU Config Report Page 2. The ECU P/N is 1471M63P26.
for Engine No.1 / ECU Channel A (EEC1−A)?
3. Can you print the information of ECU Config Report Page? 3. No.
4. What happens, if you don’t switch the EEC Maintenance Switch (P461) 4. The empty ECU Config Report Page appears.
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(ENG PWR 1) from NORM to TEST No Engine Shop Faults Data will be displayed.

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Task 11
TLB−Entry: EICAS STATUS message: ELEC IDG 2 VALVE
Question: Answer:
1. Which associated Fault Code do you find in the CMC? 1. The Fault Code is: 24 11 30 00
2. Is this message latched when the fault occured on the ground? 2. No. NVM-A means that the status message is only latched in the air.
3. What CMC Message Number may be correlated to the status message? 3. 24472
4. Are there trouble shooting informations available in the FIM when 4. YES. Measure the voltage at pin A of connector DV350B .... and so on.
you use the CMC Message Number. Use the Input Monitoring to find out the current valve position.
5. Which CMC–Ground Test you have to carry out? 5. No CMC–Ground Test, but: Check Wiring / Pressure Switch.
6. How can you find out the valve position (by using the CMC and the FIM)? 6. By Input Monitoring (address = E/086/271/00) bit 20).
7. Determine the actual position of the IDG2 COOLER VALVE. 7. Bit 21 is at 1. The valve is currently open (this is a normal conditon with
engines shutdown).
8. What is the equipment number of the IDG cooler valve? 8. V350
9. What is the partnumber of the IDG cooler valve? 9. 23E59−5, 23E59−7
10. What is the partnumber of the filter ( IDG cooler valve -07)? 10. 63E40−1
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45−00
Task 12
There is no CMC Present Leg Fault available on the CDU, but a TLB (Logbook)−Entry:
the EICAS STATUS message ELEC IDG 1 VALVE appeared at touchdown.
Question: Answer:
1. Which associated Fault Code do you find in the FIM? 1. 24 11 29 00.
2. Is the status message latched? 2. No. This message will be latched in flight only.
3. What are the possible causes for this message? 3. THE OIL COOLER VALVE FOR IDG 1 IS CLOSED WHEN IT IS
DIRECTED OPEN. (OR) THE VALVE IS OPEN WHEN IT IS DIRECTED
CLOSED.
4. May the IDG cooler valve be inoperative according to MEL? 4. Yes. In the open position.
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Task 13
After Power−Up the EICAS Message(s) appears: ENG 2,(3) REVERSER.
The Present Leg Faults ENG 2 REVERSER and ENG 3 REVERSER are displayed.
There are no reverser problems listed in the TLB (Technical Logbook).
Question: Answer:
1. Is there a related CMC Message to be found on the CDU? 1. No.
2. What is the meaning of the asterisk next to the STATUS Message? 2. The respective message is currently displayed on the STATUS page.
3. Are there messages on the EXISTING FAULT pages associated to these failures? 3. No.
Action:
Erase the Reverser STATUS Messages on EICAS.
Task 14
The cockpit window 2R gets covered with fog during flight.
The AC BUS 3 is powered.
Question: Answer:
1. In which ATA Chapter and Sub-Chapter you can find WINDOW HEATING? 1. In the ATA Chapter 30–40.
2. Is there a corresponding STATUS Message? 2. There is no corresponding STATUS Message.
3. Find out the corresponding Fault Code. 3. The corresponding Fault Code is 30 40 06 00 or 30 40 09 04.
4. Name SOURCE / PORT / LABEL / SDI for the required input monitoring. 4. The input monitoring address is: E/ 034/ 272/ 00
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5. Which value has BIT 17? What does it mean? 5. Bit 17 is 0. This means, there is no current through the window.
6. What current indication do you expect when the sun is shining brightly? 6. If the sun is shining this may be an normal indication. For a real test you
have to cool the control thermostat.

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Task 15
TLB Entry:
EICAS Caution Message: ELEC AC BUS 2.
Question: Answer:
2. What may have caused the message? 2. THERE IS NO POWER ON AC BUS 2.
3. Can the message ELEC BUS 2 ISLN be shown if the BTB 2 is open? 3. The message ELEC BUS 2 ISLN (advisory msg) is inhibited.
4. Is there a correlated CMCS message/ message number? 4. „AC BUS 2 NOT POWERED„ / 24701
5. What do you have to do if you dont see any of those messages 5. If you do not see any of these messages, make sure that electrical power
correlating to the CMCS message? is supplied correctly to the ac bus 2 (AMM 24−22−00/201).
Task 16
APU is in use. The electrical power on the AC buses is supplied by the APU
generators. The external power did not transfer to airplane buses.
External Power ”AVAIL”− Light is illuminated.
(Note : Use the ATA Chapter 24 FAULT CODE DIAGRAMS)

Question: Answer:
2. How many CMC messages correlate to this Fault Code? 2. 13 CMC messages are attached with the Fault Code
(13 possible fault causes).
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Task 17
Ground Log Book (GLB) Entry: APU battery start attempt.
APU fails to start.
Question: Answer:
1. Is there an EXISTING FAULT available, corresponding to the APU? 1. No.
2. Which Ground Test Message is displayed after the <APU CMC Ground Test? 2. APU START INHIBIT
LOW OIL PRESS SWITCH FAILED MSG : 49071
3. Which EICAS Message is correlated to this fault? 3. STATUS Message: APU STRT INHIBIT
5. What Corrective Actions have to be carried out in accordance to the FIM? 5. Check the Low Oil Pressure Switch / Wiring. Try to start the APU.
6. Which Message corresponding to the APU is now available at the 6. APU START INHIBIT
EXISTING FAULT page? LOW OIL PRESS SWITCH FAILED MSG : 49071
The Existing Fault Message and the Ground Test Message are identical.
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TASK 18
You have to replace the L-CMC.
Question:
Answer:
1. What is the task-number for CMC-L removal? 1. 45−10−01−024−050
2. Are there any cautions you have to obey? 2. Yes. Do not touch the connector pins....
3. Where do you find a general description of removal of electronic components? 3. AMM 20−11−22/401
4. What is the task-number for CMC-L installation? 4. 45−10−01−424−165
5. What is the task-number for software installation? 5. 45−10−10−472−075
6. What is the task-number for option code installation? 6. 45−10−01−472−061
Task 19
You have replaced the CMC.
Question: Answer:
1. What do you have to obey when you enter a new option code? 1. Check time and date on the captains clock.
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Task 20
Flt Log Book Entry:
Status Message: STAB XFR VLV
Question: Answer:
1. What is the Fault Code? 1. 28 10 18 00
2. What is the correlated CMCS message? 2. RIGHT FWD HORIZONTAL STABILIZER ISOLATION VALVE FAIL
3. What is the correlated CMCS message number? 3. 28630
4. What is the equipment number of the component? 4. V440 (In the IPC – V00440)
5. What is the partnumber? 5. 6ßB92406−34
6. When is the status message stored (air/ground)? 6. In the air and on ground (NVM)
7. Which ground test has to be performed? 7. HORIZONTAL STABILIZER ISOLATION VALVE
8. What is the result of the ground test? 8. RIGHT FWD HORIZONTAL STABILIZER ISOLATION VALVE FAIL
9. Location (STA - WL - BL)? 9. 1236 - 160 - R52
10.What do you have to do when the test result is FAIL? 10. Rerack the VPLC.
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45−00
Task 21
Flt Log Book Entry:
Status Message: A/P SINGLE SYS
Question: Answer:
2. Is there a correlated CMCS message? 2.
3. What is the cause for this EICAS message? 2. AUTOPILOT REVERSIONARY CONFIGURATION. NO AUTOPILOT
REDUNDANCY
4. When will this message only be latched? 4. NVM-A. Only in air.
5. Can you erase the message? 5. Yes
6. Is this an active fault ? 6. No

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Task 22
Flt Log Book Entry:
Status Message: RADIO ALT LEFT

2. Is there an other correlating EICAS message? 2. GRD PROX SYS
3. Which CMCS message is correlated to the EICAS message? 3. RA-L TRANSCEIVER FAIL , MSG: 34074
4. In what flight phase did the fault occur? 4, CL = Climb
5. Which circuit breaker should be cycled according to procedure? 5. RAD ALTM LEFT (7B3)
6. What do you have to do when the message stays? 6. Replace the Left Radio Altimeter R/T, B73
7. Is the computer sensitive to electrostatic discharge? 7. Yes
8. What may happen when you touch the electrical connector of the computer? 8. The computer may be damaged
9. In which ATA chapter do you find informations about electrostatic 9. ATA 20−41
sensitive components?
10. What is the partnumber of the Left Radio Altimeter R/T, B73 ? 10. 9599−607−14939
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45−00
Task 23
Ground Log Book Entry:
Waste tank panel : SENSOR FOULED light on
Question: Answer:
1. Where can you find a correlated CMCS message? 1. In the NON-FDE section of PRESENT LEG FAULTS
2. What is the correlated CMCS message and message number? 2. AFT WASTE TANK-R LEVEL SENSOR FAIL; 38001
3. What do you have to do according to FIM? 3. Clean or replace level sensor
4. Which sensor has to be removed? (No waste quantity indicator installed) 4. Right Point Level Sensor
5. Where are the circuit breakers located? 5. P85 Panel
6. How can you get access to this panel? 6. From the upper crew rest area
7. Which circuit breakers have to be opened? 7. LAV WASTE BLO & AFT TANK FLUSH CONTROL−R
LAV WASTE FWD TANK CONTROL R
————————————————————————————————————————————————— **** END OF LIST **** ———————————————————————————————————————————————————

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45−00
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DOCUMENTATIONS B747−400
ANSWERS
DOCUMENTATION EXERCISES
HOW TO RETRIEVE INFORMATIONS
Solutions

ANSWERS
Task 1
TLB−Entry:
2 Static Discharger missing on right wing
Question: Answer:
1. In which ATA chapter do you find informations ? 1. ATA 23
2. In which document will you find the answer if you are allowed to fly 2. CDL
with this configuration?
3.
Task 2
Question: Answer:
1. Where do find the MEL maintenance procedure to deactivate the engine 1. AMM , DDG MAINTENANCE PROCEDURES
generator system?
2. Which procedure you have to use 2. MEL 24−11−1 Deactivation Procedure − Engine Driven Generator(IDG,
GCU, GCB)
3. What is the task-number 3. TASK 24−00−00−009−001


ANSWERS
Task 3
Measure the static discharger resistance.
Question: Answer:
1. Are you allowed to use a megohmmeter to measure static discharge resistance ? 1. No

in a hazadous location.
2. Where do you find the hazardous areas in the AMM ? 2. Hazardous locations: AMM 28−11−00/ 201
Task 4
Deactivation of the engine generator system.
Question: Answer:
1. Where do find the MEL maintenance procedure to deactivate the engine 1. AMM , DDG MAINTENANCE PROCEDURES
generator system?
2. Which procedure you have to use 2. MEL 24−11−1 Deactivation Procedure − Engine Driven Generator(IDG,
GCU, GCB)
3. What is the task-number 3. TASK 24−00−00−009−001


ANSWERS
Task 5
TLB−Entry:
Two overwing emergency light covers are missing
Question: Answer:
1. Is it allowed to dispatch the aircraft? 1. Yes. According to CDL any number may be missing.

MAINTENANCE PAGES - ANSWERS
24
ANSWERS
1. ELEC MAINTENANCE PAGE
Figure 1 Figure 2
1. The IDG 2 outlet temperature is to high. 1. APU Gen 1
2. No. The temperature is too low. The IDG cooler valve is probably open. 2. No. No voltage and no frequency.
The nacelle temperature of that engine will also be low.
3. No. The battery charger voltage may reach 34 V and the end of a charge
3. No. cycle.
The APU battery is discharged with 32 amperes.
4. Yes. The minimum voltage should be 28VDC
4. The IDG 4 outlet temperature sensor is probably faulty (open)

5. TR unit 3 is inoperative.
5. No. The frequency indication shows that the generator is running.

6. The battery busses are supplied by DC bus 3. This bus is supplied by TRU‘s
Voltage is zero - check the field light on the maintenace panel.
1,2,4.
7. After engine shutdown a negative rise temperature may be shown.

(Inlet temperature is higher than the outlet temperature).

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Training Manual

Lufthansa Issue: Jul.2003

Lufthansa Technical Training GmbH

Lufthansa Base Frankfurt

Lufthansa Base Hamburg

CMC TROUBLESHOOTING EXERCISES

FRA US/T NfD 05.2002 Seite 1

REPORTING / MAINTENANCE ACTIONS

1. What are the possible causes for this message? 1.

2. Which associated Fault Code do you find? 2.

3. Is there an other correlated EICAS message? 3.

4. Which CMC Message Numbers correlate to the Fault Code? 4.

5. Which ground test has to be done? 5.

7. What is the Task−Number of the test? 7.

8. What is the result of the respective ground test? 8.

9. What do you have to do when the problem continuous? 9.

FRA US/T NfD 05.2002 Seite 2

1. Which associated Fault Code do you find? 1.

2. When will the status message be latched? 2.

3. Which CMC Message correlates to the Fault Code? 3.

4. What is to do in according to the FIM? 4.

5. Check the switch position (NORMAL / LOW) by using INPUT MONITORING! 5.

1. Which associated Fault Code do you find? 1.

2. Which CMC Message correlates to the Fault Code? 2.

3. The problem continuous. What do you do? 3.

FRA US/T NfD 05.2002 Seite 3

1. Which associated Fault Code do you find? 1.

2. When will the status message be latched? 2.

3. Which CMC Message correlates to the Fault Code? 3.

4. Which corrective action is to do in according to the FIM? 4.

5. Where do you find the ground test description? 5.

6. Where do you have to perform the test? 6.

FRA US/T NfD 05.2002 Seite 4

1. Which associated Fault Code do you find? 1.

3. To which component does the equipment No. YLPA021 belong? 3.

4. What is the partnumber of this component? 4.

5. Which corrective action is to do according to the FIM? 5.

8. The resistance of sensing element T1814 is 1200Ohms. Is this correct? 8.

9. What is the partnumber of the APU FIRE DET? 9.

FRA US/T NfD 05.2002 Seite 5

1. Which associated Fault Code do you find? 1.

3. Is there an other correlated EICAS message? 3.

4. Correlates the MSG–Number with the Present Leg Fault Message 4.

6. In which flight phase did the fault occur? 6.

7. Was it an intermittent or hard fault? 7.

8. Which LRU is defective according to the ground test? 8.

9. Which corrective action has to be done according to the FIM? 9.

10. Was this fault stored in the Fault History? 10.

11. Do you replace the outflow valve? 11.

FRA US/T NfD 05.2002 Seite 6

1. What is the actual Option Code-A? 1.

2. What is the actual Option Code-B? 2.

FRA US/T NfD 05.2002 Seite 7

1. How can you find the actual loaded CMC–Software? 1.

2. Where is the actual valid CMC Software published? 2.

3. What is to do, if you have found an invalid software P/N stored in 3.

1. How can Engine Shop Faults Page be retrieved? 1.

FRA US/T NfD 05.2002 Seite 8

1. Which associated Fault Code do you find in the CMC? 1.

2. Is this message latched when the fault occured on the ground? 2.

3. What CMC Message Number may be correlated to the status message? 3.

4. Are there trouble shooting informations available in the FIM when 4.

5. Is there a CMC–Ground Test you have to carry out? 5.