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(Ashanti Region)
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acknowledgment is duly given. Also, this work has not been presented for the award of a higher
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ACKNOWLEGEMENT
Firstly, we would like to show our sincere gratitude to the most-high God for bringing us this far and
seeing us through this work by granting us the wisdom, knowledge, understanding, and the power for
writing this project work. We would like to express our sincere gratitude to Mr. Eric Kwaku Atefah,
our project supervisor whose directions, criticism, and suggestions have to lead us to the success of this
project. Besides, his generosity, co-operation, and time spent in reading through the script are very
much appreciated.
We also express our sincere gratitude to all the people who gave us information to be able to compute
this work and those who never gave up on us especially our lecturers. To our families through whose
effort and unflinching support we have made this accomplishment, we say thank you.
perception that it is an organization for the educated and privilege few. This has stimulated banking
operation and led to increase in the growth of SME sector. This study examined the role of rural
banking on SME’s (small micro-enterprise in Ghana). The Purposive sampling procedure was used to
select ten members of staff of Juaben Rural bank to form the sample. Data were collected from both
primary and secondary sources of data collection and questionnaire served as the main primary data
collection instrument. From the analysis it was clear that the role of rural banking on SME’s has been
tremendous. The bank has monitoring measures in place to ensure that the rate of default is minimized.
The bank also provides business advisory services to the business operators. Occasional default by
some clients, insufficient funds to meet demand for advances and lack of logistics for ensuring effective
monitoring of the loan scheme are the main challenges that the bank encounters with the loan facility. It
is therefore important for the rural banks to put in place the necessary educational programmes for all
the customers to understand the operation of the loan facility and Minimize loan repayment default.
CHAPTER ONE.......................................................................................................................................9
INTRODUCTION....................................................................................................................................9
CHAPTER TWO....................................................................................................................................13
LITERATURE REVIEW......................................................................................................................13
2.0 INTRODUCTION............................................................................................................................13
CHAPTER THREE...............................................................................................................................25
METHODOLOGY.................................................................................................................................25
3.0 INTRODUCTION............................................................................................................................25
3.2 POPULATION.................................................................................................................................25
3.5 INSTRUMENTATION....................................................................................................................26
CHAPTER FOUR..................................................................................................................................28
CHAPTER FIVE....................................................................................................................................37
5.0 INTRODUCTION............................................................................................................................37
5.2 CONCLUSION.................................................................................................................................38
5.3 RECOMMENDATIONS.................................................................................................................38
REFERENCES.......................................................................................................................................39
INTRODUCTION
The 1192 constitution of the Republic of Ghana makes a commitment to rural development as part of a
national strategy to improve the living conditions in rural areas. In spite of the name, rural banks are
found in both rural and urban settings. They are supervised by both the central bank and the ARB Apex
bank which is the umbrella bank for all rural banks. In recent times they have integrated into the
payments and banking systems in the country though it is believed that they have existed informally for
a very long time. The existence of rural banks has made banking available to the ordinary Ghanaian and
has made it less frightening. Their operations include credit and deposit services for relatively poor
clients. The generally expected roles of Union rural bank on Small and Micro Enterprise in Ghana are
to:
ii. Accept cash and cheques from the crediting of current and savings accounts.
iii. Ensure a proper and accurate handling of all money transactions entrusted to the union rural
bank.
iv. Provide trustworthy and sound accounting to their customers (micro-enterprises) and accept
v. Engage in any activities that will promote social and economic development of the community
The Small and Micro-Enterprises (SME’s) are often described as efficient and prolific job creators, the
seeds of big businesses and the fuel of national economic engines. Even in the developed industrial
economies, micro-enterprise’s sector is the largest employer of workers. SME’s are also believed to
businesses in Ghana. It has also formed the subject of discussion in so many seminars and workshops
both locally and internationally. Union rural bank had formulated policies aimed at facilitating and
empowering the growth, development and performance of the micro-enterprise. Some of the efforts
related to focus on assisting the SME’s to grow through soft loans, managerial training and other fiscal
incentives through support from international agencies and organizations like world bank.
In spite of the positive influence that the rural banks have on the small and micro-enterprises (SME’s)
as compared with other financial institutions, they have not played the expected vital role in the
economic growth and the development of Ghana. Small and Micro Enterprises (SMEs) are believed to
contribute about 70% of Ghana‘s GDP and account for about 92% of businesses in the country (Abor
Joshua and Peter Quartey, 2010). This situation has been of great concern to the government, citizenry,
operators, the organized private sector group. It is within this context that this study sought to
investigate the contribution of Rural Banks, henceforth the Rural Banks are a network of 127
Interest in the role of SMEs in the development process continues to be at the forefront of policy
debates in most countries (Steel and Webster, 1989). Thus, governments at all levels have undertaken
initiatives to promote the growth of SMEs (Feeney and Riding, 1997). Capital, as a result of access to
credit, also enhances the level of household‘s productive and physical assets and raise expenditure that
leads to improvement in the consumption of the rural poor (Mensah, 2004).Olajide (1980) identifies
two sources of credits for SMEs and classified them as internal and external. While the internal funds
arise from net flow as a result of entrepreneurial activities, the external funds arise from loans extended
service providers into rural areas, access to institutional credit for farm and nonfarm activities was
scarce, and the main sources of credit were moneylenders and traders that charged very high interest
rates (Nair and Fissha, 2010). In many rural communities, secure, safe and convenient savings and
payment facilities hardly existed (Nair and Fissha, 2010). Many rural dwellers had to travel long
distances to receive payments (such as salaries and pension deposits), transfer funds, and cash check
payment for their agricultural produce (Nair and Fissha, 2010). The Government of Ghana (GOG) has
taken several measures to increase access to credit in rural areas (Nair and Fissha, 2010). Most Small
and Micro-enterprises in Ghana do have problems in dealing with the rural bank. Some of these
problems includes,
iii. The interest rate or bank charges (it is very difficult these days for the micro-enterprises to
borrow money from the rural banks because of the high interest rates charged by the universal
banks as well as saving and loans companies are killing businesses in the country, especially the
micro-enterprises
ii. Assess the contribution the rural bank provides to the SME’s towards the growth of the sector in
Ghana.
iii. Provide recommendation regarding how rural banks can give maximum support in the
development of SME’s.
The following questions are meant to assist the researcher to focus on the objective of the study
ii. What challenges are faced by SME’s in obtaining desired assistance from rural banks?
iii. In What ways can the challenges faced by the SME’s in assessing bank loans from rural bank
can be solved?
This research was carried out to assess the role of rural banking on SME’s and also make appropriate
recommendations. The findings of the study would help rural bank see the need to support the micro-
enterprises. It would also help in addressing some of the challenges the micro-enterprise faces in
The study focused on the Ejisu-Juaben Municipal District, one of the rural districts in the Ashanti
Region of Ghana. The district also has Micro Finance Schemes operating by the rural banks and other
Micro Finance Institutions (MFIs). The research is also familiar with the area. Within the context of
this study, the focus is on contribution of rural banks to micro enterprise development because they
dominate in the rural districts. In the light of the important role that micro and small scale industries do
and could play in local development in Ghana, and the problems they face in the three interrelated areas
CHAPTER TWO
LITERATURE REVIEW
2.0 INTRODUCTION
This chapter reviews relevant literature and studies conducted by other researchers on similar topics.
The chapter has been arranged in sub-topics in relation to the variables under study. The chapter also
analyses literature on Development, the nature and definition of Micro Enterprises, and challenges
INDUSTRY
The financial system in Ghana falls into three main categories; formal, semi-formal and informal:
i. Formal financial institutions: are those incorporated under the Companies Code 1963 and
licensed by the Bank of Ghana (BOG)under either the Banking Law 1989 or the Financial
Institutions (Non-Banking) Law 1993 (NBFI Law) to provide financial services under Bank of
Ghana regulation. Rural and Community Banks (RCBs) operate as commercial banks under the
Banking Law, except that they cannot undertake foreign exchange operations, their clientele is
drawn from their local catchments area, and their minimum capital requirement is significantly
lower. Among the nine specified categories of non-bank financial institutions (NBFIs), the
Savings and Loans Companies (S&Ls), which are restricted to a limited range of services, are
methodologies.
ii. Non-Governmental Organizations (NGOs) and Credit Unions (CUs) are considered to be semi-
formal – legally registered but not licensed by the Bank of Ghana. NGOs are incorporated as
companies limited by guarantee (not for profit) under the Companies Code. Their poverty focus
leads most of them to provide multiple services to poor clients, including micro credit, though
mostly on a limited scale. They are not licensed to take deposits from the public and hence have
to use external (usually donor) funds for micro credit. Credit Unions are registered by the
Department of Cooperatives as cooperative thrift societies that can accept deposits from and
give loans to their members. Although credit unions are nominally included in the NBFI Law,
BOG has allowed the apex body Ghana Cooperative Credit Union Association to continue to
regulate the societies pending the introduction of a new Credit Union Law.
iii. The informal financial system covers a range of activities known as susu including individual
savings collectors, rotating savings and credit associations, and savings and credit “clubs” run
by an operator. It also includes moneylenders, trade creditors, self-help groups, and personal
loans from friends and relatives. Moneylenders are supposed to be licensed by the police under
the Moneylenders Ordinance 1957. The commercial banking system is dominated by a few
major banks (among the 17 total) and reaches only about 5% of households, most of which are
excluded by high minimum deposit requirements. With 60% of the money supply outside the
commercial banking system, the RCBs, S&Ls, and the semi-formal and informal financial
systems play a particularly important role in Ghana’s private sector development and poverty
reduction strategies. The assets of RCBs are nearly 4% of those of the commercial banking
system, with S&Ls and CUs adding another 2%. While “RMFIs” is used to refer collectively to
the full range of these institutions, they use different methodologies to reach different (albeit
GHANA
Before the establishment of rural banks in Ghana in the late 1970s and the subsequent expansion of
other service providers, such as NGOs into rural areas, access to institutional credit for farm and
nonfarm activities was scarce (Aghion and Bolton 1997). The main sources of credit were
moneylenders and traders that charged very high interest rates (Nair and Fissha, 2010). In many rural
areas, secure, safe, and convenient savings and payment facilities hardly existed (Aghion and Bolton
1997). Many rural dwellers had to travel long distances to receive payments (such as salary and pension
deposits), transfer funds, and cash check payments for their agricultural produce (Nair and Fissha,
2010). This situation led the Government of Ghana (GOG) to take several measures to increase access
to credit in rural areas (Nair and Fissha, 2010). After establishing an agricultural lending requirement
for commercial banks and creating a publicly owned agricultural development bank, the GOG
facilitated the establishment of rural banks (Nair and Fissha, 2010).Before the establishment of the first
rural bank in 1976, the availability of formal credit in rural communities predominantly made up of
small farmers and traders was extremely limited (Nair and Fissha, 2010). The main sources of credit
were moneylenders and traders charging exorbitant interest rates (Nair and Fissha, 2010). The
Government of Ghana had to take some policy measures to improve access to finance in rural areas.
These measures included a requirement that commercial banks lend at least 20 percent of their portfolio
for agricultural uses and the establishment of the Agricultural Development Bank (ADB) in 1965 with
an exclusive mandate of lending for agriculture and allied industries in rural Ghana (Andah and Steel
2003). Subsequently, commercial banks and the ADB opened branches especially in cocoa growing
rural areas (Nair and Fissha, 2010). Nevertheless, lending to the rural sector remained low; the
deposits for lending in urban areas (Nair and Fissha, 2010). Other Banking services, such as credit,
were not provided as initially envisioned (Nair and Fissha, 2010). Commercial banks demanded higher
deposit accounts and stronger collateral requirements to provide loans to rural areas (Osei-Bonsu,
1998). Many small farmers and traders did not have deposit accounts in commercial banks, and the
collateral they had available was not satisfactory for commercial lending (Andah and Steel 2003).
Mensah (1993) and Ranade (1994) indicate that, the ADB‘s credit provision and coverage were limited.
According to them, only 27 percent of the Bank‘s branches were in rural areas, and lending to
smallholder farmers made up only about 15 percent of its total portfolio. In view of that situation, the
Government of Ghana (GOG) considered supporting the establishment to rural banks in rural areas that
would be dedicated to providing financial services in those areas (GOG, 2002). In that regard, the bank
of Ghana (BOG) was asked to send a delegation to the Philippines to study the rural banking system
there and afterward decided to facilitate the opening of banks in rural farming and trading communities
RCBS are unit banks owned by members of the rural community through purchase of shares and are
licensed to provide financial intermediation. They were first initiated in 1976 to expand savings
mobilization and credit services in rural areas not served by commercial and development banks. The
number expanded rapidly in the early 1980s, mainly to service the government’s introduction of special
checks instead of cash payment to cocoa farmers – though with adverse consequences for their financial
performance (Nissanke and Aryeetey 1998). Through a combination of rapid inflation, currency
depreciation, economic decline, mismanagement of funds and natural disasters, combined with weak
supervision, only 23 of the 123 RCBs qualified as “satisfactory” in 1992. The obvious need for re-
capitalization and capacity-building was addressed during 1990-94 under the World Bank’s Rural
high (62%) primary and secondary reserve requirements imposed by BOG in 1996 and high Treasury
bill rates helped to reduce the risk assets and increase net worth, further improving their financial
performance. The number of RCBs reached a peak of 133 in 1998, but fell to 111 in 1999 with the
closure of 23 distressed banks and the commissioning of one new bank. These closures sent a strong
signal to the remaining rural banks to maintain or improve their operations in order to achieve
satisfactory status. Between 1999 and 2001 there was 64% increase in the number of satisfactory banks.
The Bank of Ghana has streamlined Rural Bank lending operations to ensure that Bank credit actually
benefits the small scale rural producer and the rural community. The Bank of Ghana has developed an
Operational Manual for all Rural Banks. Applications are accepted from individuals, groups,
and clearly stated reasons and cannot be based on vague suspicions. Before granting a loan to a group,
the Bank requires that there be mutual trust and respect among members. In the case of a group loan
approval, members are held jointly and severally liable. The group cannot exceed 20 members, and the
The Bank of Ghana has developed a mandatory sectorial allocation for Rural Bank loans. The
allocation ensures that the bulk of the resources go to agriculture, the priority sector in Rural Bank
lending. To ensure that resources assist small farmers, the Bank of Ghana requires that the maximum
acreage a loan-eligible farmer can cultivate is 10 acres for vegetables and 100 acres for staple crops.
The Rural Banks try to reduce the cash element in the loans to the minimum possible to prevent the
diversion of funds for purposes other than those for which they are granted. The Banks arrange for
Loan repayment conditions are determined with reference to the borrower’s capacity to repay. A “grace
period” is allowed between the loan approval date and the time the borrower is expected to generate
sufficient income to repay the loan. During the “operation period” of the loan, the Bank’s Project
Officer monitors the borrower to ensure proper use of funds and punctual repayment.
Routine and emergency visits by the Project Officer are common during the operation period of the
loan. Rescheduling may be allowed if there are circumstances which the loans committee or board of
Directors accepts as “unforeseen developments.” If there is default on the loan, the case is sent to the
Bank’s lawyer(s) for action. By 1990, the Rural Banks were experiencing negative profitability
resulting in capital inadequacy and, in some cases, the inability to meet depositors’ withdrawal
demands. The Bank of Ghana ordered a restructuring of the Rural Banks. By December of 1991 all of
the Rural Banks had undergone diagnostic study conducted by outside consultants. The restructuring
was designed to determine financial strength, organizational capability, and management status in line
The Banks updated and standardized accounts and procedures. The Banks introduced internal control
systems and management information systems. After the restructuring process, the number of Rural
Banks meeting the capital adequacy requirement increased from 2 to 55. The Bank of Ghana has
instituted measures to maintain public confidence in the remaining mediocre and distressed Rural
Banks (Bank of Ghana 1995). Today, the Rural Banks are still given the opportunity to determine who
should benefit from their credit resources. There is substantial anecdotal evidence of misdirection and
misapplication of rural credit by the Rural Banks and the rural people. Many rural banks appear to give
credit to people who do not fall into the Bank of Ghana target groups. It is not uncommon to see many
credit recipients spending borrowed credit on land litigation and funeral ceremonies instead of
productive ventures. The Bank of Ghana initiated the Rural Bank system with the hope that small-scale
not the Rural Banks are fulfilling the basic functions for which they were created.
The heterogeneity of micro enterprises, often referred to as Small-Scale Enterprise (SSE) sector,
complicates the problem of defining it (Dinye, 1991). Thus, the concept is defined in different ways,
depending on the purpose of classifying firms as micro, small, medium or large-size (Dinye, 1991). For
instance, The USAID (1989) defines Small-Scale Enterprises as firms with less than 50 employees and
at least half the output is sold while UNIDO (1986) refers to firms with employees ranging from 5 to 19
as Small Scale Enterprises in developing countries (Kayanula, 2000). Technologically, the sector is said
to use low-level inputs and skills, to have much greater labor intensity, to produce lower priced
products and to operate on a small-scale (Kayanula, 2000). It covered micro or small enterprises
operating at various levels along the formality–informality continuum (Kayanula, 2000). The "Private
Sector Diagnosis Survey" (USAID 1989) found that smallest enterprises in Kenya had fewer than 20
employees. In Ghana, various definitions of Micro or Small Scale Enterprises can be identified from
the literature. According to Kayanula (2000). The National Board for Small Scale Industries (NBSSI)
in Ghana applies to both the fixed asset and number of employee’s criteria. NBSSI defines Micro
industries as one with less than five employees, Small Scale Industries as one with not more than 9
workers, have plant and machinery including (excluding land, building and vehicles) not exceeding one
Micro Enterprises are defined as business undertakings employing less than 5 people, often family
members; value of assets excluding land, buildings and working capital is below Ush2,5 million;
annual turnover is below Ush10 million, which is the threshold for business related tax. Qualitative
Characteristics of micro enterprises are that they operate seasonally, usually they are not registered
their management is rather weak in terms of both education and administrative capabilities.
Micro Enterprises (Kayanula, 2000) and (Boapeah, 1992: 5) and it is this definition that has been
adopted in the course of this study. The employee criterion which has been considered in this study is
also similar to the definition of Small-Scale Enterprises adopted by the NBSSI. The rationale behind
this employee criterion is due to the fact that firms can easily be identified by their number of
employees and in part because the process of valuing fixed assets itself poses a problem since
continuous depreciation in the exchange rate often makes such definitions outdated.
Small enterprises: On the other hand, were defined as enterprises employing a maximum 50 people;
the value of assets excluding land, buildings and working capital is less than GH¢50 million; annual
turnover is between GH¢10–50 Million which is the tax bracket for 1% Business tax on annual
turnover. Other Qualitative characteristics of such enterprises are that they operate the whole year
round, are formally registered and taxed and owners/managers are educated and/or trained.”
Medium enterprises: those with employees between 100 to 499, the EU definition recognizes that the
SME group is not homogenous, in the sense that distinctions are made between micro, small and
medium-size enterprises. According to Dinye (1991), micro or small-scale industries are defined as
manufacturing units employing not more than 30 persons. Therefore, a small enterprise can be
distinguished from a large one in respect of uncertainty, innovation and evolution (Dinye, 1991)
Banks have turned on a better leaf towards the SME sector. They render good services to the Small
MICRO Enterprises. Some banks with the SME Banking service use to have small SME portfolio but
with time these banks have increased their SME portfolio even though this increment is small relative
to the various banks overall business portfolio. The increment of their SME portfolio has had an
influence on the economy. In general, financial institutions increased lending from 0.3 percent to 1.8
Ghana have partnered with financial institutions, enabling those institutions to obtain needed capital for
on lending (USAID)
Despite the strong demand for finance from the small firms, banks may perceive lack of effective
demand by clients they consider credit worthy. Small firms have encountered problems when
approaching providers of finance for funds to support fixed capital for their operations. (Tucker and
Lean, 2003). Difficulties banks face in supplying financial services to SMEs include:
Statistically, small firms tend to have high failure rates; hence, banks need to be selective. It is difficult
however to assess accurately the viability of small enterprises, the abilities of the entrepreneur, and the
likelihood that the client will repay which are the most important criteria of creditworthiness applied by
the banks. Banks are also faced with information asymmetry where SMEs provide incomplete
information. Stieglitz and Weiss (1981) refer to information asymmetry as the disparity between the
information available to the business seeking capital and suppliers of capital that are typically assumed
ii. Collateral
Banks usually require collateral to force repayment, to offset losses in cases if default and to help
screen applicants. The result is that; smaller firms tend to get screened out since they are least likely to
be able to provide acceptable collateral. Even though, most SMEs may provide their owned property,
collateral.
iii. Cost
Most SMEs lack financial accounts and may have difficulty filling out bank forms correctly. The cost
of processing and monitoring small loan exceeds that of loans to large enterprises on per loan basis.
Banks estimated that, it takes an average of 24 days to gather information and process an application
Many SMEs owners or managers lack managerial training and experience. The typical owner or
managers of small businesses develop their own approach to management, through a process of trial
and error. As a result, their management style is likely to be more intuitive than analytical, more
concerned with day to day operations than long term issues, and more opportunistic than strategic in its
concept (Hill,1987). Although this attitude is the key strength at the start up stage of the enterprise
because it provides the creativity needed, it may present problems when complex decisions have to be
made. A consequence of poor managerial ability is that SME owners are ill prepared to face changes in
the business environment and to plan appropriate changes in technology. Majority of those who run
SMEs are ordinary lot whose educational background is lacking. Hence they may not well be equipped
to carry out managerial routines for their enterprises (King and McGrath 2002). Succession planning is
a means by which an organization can operate as a going concern. Succession planning is to affect not
only top management but the whole organization. The absence of these often makes it difficult for
customers in their areas of operation. A lot of progress has been made since the first rural bank was
established in 1976 (Osei-Bonsu, 1998). Deposits have been mobilized, loans have been granted, the
habit of savings and thrift have been inculcated in the minds of our rural dwellers.
Savings product: Rural banks savings products include regular savings accounts, current accounts,
susu deposits, and fixed or time deposits (Nair and Fissha, 2010). The interest rate for regular savings is
low and is paid only once a balance reaches a certain amount (usually higher than the balances held by
most savers). Many rural clients have access to this type of account; unlike other commercial banks,
rural banks do not require a high balance to open an account (Nair and Fissha, 2010). Susu is the
Credit: The credit products offered by rural banks include microfinance loans, personal loans, salary
loans, susu loans, and overdraft facilities. Rural bank loans are used for agriculture, cottage industries,
and trading.
The importance of Micro-enterprises to social and economic development in Ghana and even Africa is
undisputed. Throughout the continent, Micro-enterprise promotion is a priority in the policy agenda of
most African countries as it is widely recognized. There is no doubt that Micro-enterprises constitute
the seed bed for the imminent generation of African entrepreneurs. According to United Nations
Industrial Development Organization (UNIDO), Micro-enterprises account for more than 80% of all
registered businesses in Africa. Small and medium rural and urban enterprises have been one of the
major concerns to many policy makers in an attempt to accelerate the rate of growth in an economy
such as ours. These enterprises have been identified as the engine through which the growth objective
of developing middle income countries like our nation can be achieved. Micro-enterprises provide
output (Aryeetey, 2001). Daniels, 1994 estimated that micro-enterprises employ about 22% of the adult
population in many developing countries. It is also estimated that micro-enterprises generate about 50%
of national output and provide about 60% employment to Ghanaians (Minister of Finance, Dr Kwabena
Generally, Microfinance is defined as the provision of thrift, credit and other non-financial services in
very small amount to the poor to empower them raise their income level and improve their standard of
living (Eluhaive, 2005). Arising from this definition, Microfinance Bank, according to the Central Bank
of Nigeria (CBN, 2009), is a company licensed to carry out the business of providing Microfinance
services such as savings, loans, insurance, money transfer and other financial services that are needed
Economic growth: refers to the concerted and sustained effort to improve the standard of living of the
citizenry by means of improving the productive capacity of the economy (Njiforti, Adama & Kromiti,
2008). Economic growth policies, according to Obianuju (2012) involve multiple areas such as
Economic development on the other hand entails policies by which a nation improves the economic,
political, and social well-being of its citizens (Okunmadewa, 2001). Syrous and Laura (2007) define
economic development as a process by which an economy is transformed from one that is dominantly
rural and agricultural to one that is dominantly urban, industrial, and service in composition. In pursuit
of economic growth and development by all nations of the world, economists have developed a number
of theories to explain and facilitate the process. The theories or model include that of Keynesian
macroeconomic growth model, Harrod-Domar model, Leontif‘s input/output model and a host of
others. The centre piece of all the models is that economic growth and development is tied down to
on theoretical propositions, countries have developed various measures to strengthen the banking sector
to play the intermediary role of mobilization of savings and allocating it to the productive sectors of the
economy for investment, employment generation and poverty reduction, especially in rural areas. In
Nigeria, the conventional banks provide financial services only to about 35% of the economically
active population while the remaining 65%, are excluded from access to financial services of the banks
(C.B.N, 2005). Microfinance according to C.B.N (2005) is about providing financial services to the
poor who largely constitute the 65% excluded from access to financial services of conventional banks.
According to Taiwo (2012) microfinance has worked successfully in many parts of the world-Africa,
Latin America, Europe and North America. Through microfinance the poor people in most countries
were able to have access to variety of financial services comprising savings, loans, money transfer and
insurance. The accessibility has resulted in employment generation, poverty reduction and consequently
CHAPTER THREE
METHODOLOGY
3.0 INTRODUCTION
This chapter discusses the research design, the population and sample. It also discusses the instruments
used in the data collection, the procedure for data collection and the method for data analysis.
The research design used is survey design. A research design is a systematic plan to study a scientific
problem. The design of a study defines the study type for example descriptive, correlational, semi-
experimental, experimental, review, or meta-analytic. The survey design involves the collection and
analysis of data, and finding out the answers concerning the current status of the subject. Also, it is a
facts, formulation of hypothesis, collection and classification of data, interpretation of data, formulation
of theories, application of facts and predictions. Since human behaviour is probabilistic and cannot be
predicted, it makes the results of the research at times not applicable to the whole population. However
the finding can be relied upon to make predictions within acceptable limits.
3.2 POPULATION
The Purposive sampling procedure was used to select ten members of staff for the survey. The
Purposive sampling method was used because it allowed the researcher to select sample members who
in her opinion can contribute effectively to the study. Purposive sampling is used primarily when there
are a limited number of people that have expertise in the area being researched. The ten members of
Data for the study was obtained from two main sources, primary and secondary data.
Primary data:
Primary data consisted of data collected at the first hand purposely for the study. Questionnaires were
used to collect the primary data. Interviews were also used to seek additional information where
necessary.
Secondary data:
topic of study.
3.5 INSTRUMENTATION
Questionnaire was the major instrument that was used to collect the data. Questionnaire was used in
order to get a standard form of answers or response. A questionnaire is a research instrument consisting
of a series of questions and other prompts for the purpose of gathering information from respondents.
Although they are often designed for statistical analysis of the responses, this is not always the case.
Questionnaires have advantages over some other types of surveys in that they are cheap, do not require
as much effort from the questioner as verbal or telephone surveys, and often have standardized answers
that make it simple to compile data. The questionnaire used consisted of both open-ended and close
ended questions. Interviews were also used to supplement the questionnaires. Secondary data were also
The questionnaire was distributed to the respondents to complete. Clarifications were sought through
interviews. Additional information was sought from reports on rural banking and annual reports of
Union Rural Bank. The internet also provided useful secondary information.
The data collected has been analyzed using frequency table, percentages and bar charts to enable
inferences and deductions to be made to arrive at findings. The Microsoft excel was used for the
analysis.
This Chapter presents the data and the discussions of the results obtained from the study. These are
presented using descriptive statistical presentation tools such as frequency table, figures, graphs and
charts. The chapter discusses the data in terms of how they address the key issues that informed this
study. Other issues discussed in the chapter include the types of businesses ran by entrepreneurs,
sources of funding for business start-ups challenges micro-entrepreneurs and potentials for making
entrepreneurs and also challenges faced by Rural banks in the district. The purposive sampling method
was used because it allowed the researcher to select sample members opinions can contribute
effectively to the study. In all, a total of 20 questionnaires were administered to the credit staff of the
Rural Banks. All the questionnaires from the credit staff were collected and this represents a total of
FEMALE 8 40
TOTAL 20 100
Source: Field Data, 2020
From Table 4.1.1 above show that, 60% of the staff was males, while 40% was females. Majority of
31-40 9 45
41-50 5 25
ABOVE 50 - -
TOTAL 20 100
Source: Field Data, 2020
The Table shows that about 30% of the staff were between the ages of 20-30, 45% were between the
ages of 31-40 and 25% were between the ages of 41-50. The implication is that majority of the
respondents were mature n terms of age. Their responses would therefore have an influence on the
NUMBER OF PERCENTAGE
YEARS
RESPONSES (%)
1-3 3 15
4-6 8 40
7-10 9 45
ABOVE 10 - -
TOTAL 20 100
Source: Field Data, 2020
The Table above shows that about 15% of the respondents had worked with the Rural Bank for
between 1-3 years, 40% of the respondents had worked for between 4-6 years. Whiles 45% of the
respondents had worked with the bank for more than 7 years but less than 10 years. The majority of the
position to understand how the bank is operated and its influence on SME’s
NUMBER OF PERCENTAGE
DEPARTMENT
RESPONSES (%)
CREDIT 9 45
ACCOUNTS 6 30
CASHIER 5 25
OTHERS - -
TOTAL 20 100
Source: Field Data, 2020
From Table 4.1.4 above, 45% of the staff were in the credit department, 30% were also in the account
department and the remaining 25% were in the cashier department. This implies that majority who
answered the questionnaires were in the credit department and it puts them in a better position to assist
1ST DEGREE 9 45
PROFESSIONAL
4 20
CERFICATE
DIPLOMA - -
COMMERCIAL
- -
CERIFICATE
TOTAL 20 100
Source: Field Data, 2020
Table 4.1.5 above which classifies the educational background of staff respondents revealed that whilst
35% of the bank staff had a second degree, 45% had first degree. However, one member of the staff
representing 20% of the staff was found to have a professional certificate or qualification. The staffs
were found to be knowledgeable and experienced in their job schedule. This implication is that the bank
NUMBER OF PERCENTAGE
DEPARTMENT
RESPONSES (%)
Manufacturing 8 40
Agriculture 7 35
Service 5 25
TOTAL 20 100
Source: Field Data, 2020
The industries that were involved in the study were manufacturing, agriculture and service providers.
Out of the 20 respondents involved in the study, 8 of them representing 40% were manufacturing
industries, 7 respondents representing 35% were agriculture and 5 respondents representing 25% in the
The study assessed the number of years that the bank has operated in providing financial support (loan).
PERIOD OF OPERATION
14
12
10
0
NUMBER OF RESPONSE
one to five six to ten Above 10
From the chart above all the staff respondents were unanimous in stating that the rural bank has
provided loan facility for between 6-10 years. This means that the staffs have acquired experiences in
Table 4.3 below illustrates that funds for advances as loan facility come from the bank’s own operation
and design products. The research study also assessed the conditions necessary for a customer to
qualify for loan advance. Figure 4.2 below summarizes the finding of the assessment.
Customers’ Savings - -
TOTAL 20 100
Source: Field Data, 2020
With respect to interest rates, 12 respondents representing 60% borrowed monies with an interest rate
of 20%, 2 respondents borrowed monies with an interest rate of 26% representing 10% and 6
respondents borrowed monies with an interest rate of 30% representing 30%. Table 4.4 below shows
NUMBER OF PERCENTAGE
RATE (%)
RESPONSES (%)
20 12 60
26 2 10
30 6 30
TOTAL 20 100
Table 4.5 below shows the responses and percentages of entrepreneurs who have ever collected loans
from rural banks to enhance their businesses and respondents who did not collect loans for their micro
enterprises. An overwhelming 75% of the respondents have ever collected loans from rural banks to
promote their businesses in one way or the other in the study area. 25% of the respondents said they
never collected credit to promote their micro enterprises. The study results showed that over 75% of the
finding depicts that, rural banks are actually supporting the growth and development of micro
enterprises in the district by lending to them even though it is a high-risk area due to the non-
NUMBER OF PERCENTAGE
LOANS
RESPONSES (%)
YES 15 75
NO 5 25
TOTAL 20 100
Source: Field Data, 2020
However, 60% of the respondents borrowed the money at an interest rate of 20% which was the lowest
rate from the findings and is considered to be very high. According to Asiedu-Mante (2011) who stated
that monies borrowed from banks for businesses at an interest rate above 15% is too high for the person
to make profit to repay the loan. This therefore brings to bare the main challenge currently faced by the
rural banks in terms of high default rate recorded in their microfinance sector of their loan portfolio.
NUMBER OF PERCENTAGE
CATEGORY
RESPONSES (%)
YES 20 100
NO - -
TOTAL 20 100
Source: Field Data, 2020
facilities. All the respondents confirmed that the bank has monitoring system in place. Among such
The study investigated the cause for the decline of loan application. Among the reasons were, Bad
2. Lack of proof of ability to amortize the loan which is being sought for.
Some of the challenges that the bank encounter in the provision of loan facility are:
In solving the challenges of the bank, the staff agreed that frequent monitoring was essential. Sourcing
for on – lending funds was also necessary to support insufficient funds to meet credit demand on the
bank. There was also the need for logistics support from Bank of Ghana to Rural financial services.
5.0 INTRODUCTION
This study examined the role of rural banking on SME’s (Small Micro-Enterprises in the Ejisu-Juaben
Municipal District). The study also examined the contribution the rural bank provides to the SME’s
towards the growth of the development in Ejisu-Juaben Municipal District in Ghana. The study was
conducted through the use of both primary and secondary data. Questionnaires were the main
instrument for collecting the data from the staff of Rural Bank in the Ejisu-Juaben Municipal District.
For the Secondary data, information was obtained from publication of Rural Bank, journals and the
internet.
1. The Bank has monitoring measures in place to ensure that the rate of default is minimized. The
credit staff were of the view that having the monitoring measures in place ensures prompt
payment and enables the bank to get rid of the dishonest clients from the bank operation.
Having the monitoring measures in place does not only ensure efficiency and effectiveness in
the scheme but enables the bank to have wide customer coverage.
2. The bank offers business advisory service to the business operators. Besides, the bank’s policy
on group membership is vital in enhancing the teamwork skills of the business operators. The
Rural Bank has been very instrumental to the growth of the business since the provision of loan
facilities to the customers of the bank who are operating viable businesses have enabled them to
expand their businesses and enhance the quality of service offered by them.
ensuring effective monitoring of the scheme are the challenges that the bank encounters with the
loan facility. Even though the bank is doing everything within its capability to ensure that these
5.2 CONCLUSION
The impact of rural banking on the development of Small and Micro Enterprise cannot be under
estimated. Most SMEs in Ghana have developed as a result of their affiliation with rural banks. Even
though Rural Banks that are into loan provision occasionally have some loan defaulting customers, the
role of Rural Banks is still significant in enchaining SMEs in Ghana. It was clear that Rural Bank has
played tremendous role in enhancing Small Micro Enterprises in its catchment area despite the
challenges. Some of the notable impact has been the regular provision of medium and short-term credit
facilities to enable the business operators enhance their service and ensure expansion of their
businesses. Also, the banks business advisory services enable the customers to enhance the quality of
their products and services. Most of the SME operators lack business disciplines and that such technical
advice is vital to enhancing their knowledge and enabling them to create value from their businesses.
5.3 RECOMMENDATIONS
Based on the conclusions of this study, the following recommendations are suggested for the bank to
1. The Bank should have proper management logistics to enable them embark on effective
monitoring of the activities of SME operators who take the loan facility.
2. The Rural Bank should put in place the necessary educational programmers for all the
REFERENCES
[1] Amonoo, E.(1997) A strategies for an integrated Rural Development in Ghana in Rural
[2] Association of rural banks, (1992) “Annual Report “Unpublished report on file at the Association of
[3] Bank of Ghana, (1976) “A rural banking system in Ghana “(unpublished paper) Bank of Ghana ,
1985 Bank of Ghana operational manual for rural bank. Jupiter Printing Press Ltd, Accra Ghana.
[4] Bank of Ghana, (1995) Restructuring of Rural Banks. The Bank of rural, Accra Ghana.
[5] Brown, C.K.(1986) “Urban Bias and Rural Development in Ghana ’’, in rural development special
No.15 Ghana. Ghana Universities press Accra, Ghana. [6] FAO, (1994) “Rural Poverty in the 1990’s,
[7] Rostow, W.W., (1961) Stages of Economics Growth. Cambridge Universities Press, London.
[8] World Bank, (1975) Rural Development sector Development Policy. Washington D.C
[9] Ayyagari, M., Demirguc Kunt, A. And Maksimovic, V. (2006), “Small vs Young Firms across the
World: Contribution to Employment, Job Creation, and Growth”, Policy Research Working Paper, No.
5631.
[10] Kwame Afrane, (2002) “Impact Assessment of Micro Finance Interventions in Ghana and South
Africa”.
Trends in Africa and Prospects for 2006. African Development Bank, Abidjan Discussion Paper on line
(1997).
APPENDIX
Questionnaires to identify the role of banking industry on the small and micro-enterprise in the Ejisu-
1. Sex
i Male [ ]
ii Female [ ]
2. Age
i. 20-30 [ ]
ii. 31-40 [ ]
iii. 41-50 [ ]
iv. Above 50 [ ]
3. Years of service
i 1-3 [ ]
ii 4-6 [ ]
iii 7-10 [ ]
4. Current Department
i Credit [ ]
ii Accounts [ ]
iii Cashier [ ]
iv Others [ ]
5. Level of Education
i 1st Degree [ ]
ii 2nd Degree [ ]
iv Diploma [ ]
v Commercial Certificate [ ]
6. Type of Industry
i Manufacturing [ ]
ii Agriculture [ ]
iii Service [ ]
7. Period of operation
i 1-5 years [ ]
ii 6-10 years [ ]
8. Funds Mobilization
ii Bank Operation [ ]
i 20% [ ]
ii 26% [ ]
iii 30% [ ]
i Yes [ ]
ii No [ ]
11. Does the bank have measures to monitor loans received by SME’s?
i Yes [ ]
ii No [ ]
i Borrower’s Income [ ]
ii Lack of collateral [ ]
iv Other [ ]
i Yes [ ]
ii No [ ]
i 1 week [ ]
ii 1-3 week [ ]
iv Above 3 week [ ]