ACCOMPLISHMENT STATEMENTS FOR EACH JOB

An accomplishment statement clearly demonstrates your past ability to contribute to the

productivity and/or profitability of the company by citing specific examples. Later, in an
interview, these examples often form the basis for the questions you are asked, so
showcase your strengths in your statement.

The components of a well written accomplishment include:

1. CHALLENGE: Under what circumstances or conditions you did the work: e.g.
within tight timeframes, during departmental move, with no supervision or
took on additional responsibilities while maintaining current workload.

2. ACTION: How you executed the accomplishment, what you did, and the
strengths you used. Be specific and use strong action verbs.

3. RESULT: The business impact of your actions. Include key deliverables,

measurable standards, and contributions from the organization’s perspective.
To determine the results, you need to think of what would have happened if
you did not do such a competent job. Example: If filing is not done in a timely
fashion or items are misfiled, co-workers would not be able to find documents
and that could have had a serious adverse business impact.

Accomplishment statements lead the reader to the conclusions you want him or her to
have about you. Rather than tell the reader what to believe, you point out what you have
achieved. For example, no employer will conclude that you are a high achiever simply
because you say you are, but most employers will conclude that you are indeed a high
achiever when they read these accomplishment statements on your resume:

 “Achieved a customer satisfaction rating of 99.9% by quickly developing a high

level of proficiency on new software during a two month internship.”

 “Exceeded monthly sales quotas consistently by an average of 15% for the three
years by initiating a system of follow up contacts with satisfied customers.”

 “Assisted in developing a promotional fund raising campaign that provided

contributions exceeding $15,000, three times the previous record.”

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HOW TO STRENGTHEN AN ACCOMPLISHMENT STATEMENT

Bad “Trained new employees.”

Good “Trained new employees resulting in increased customer satisfaction.”

Better “Trained more than 15 new employees over a six month period resulting in
increased customer satisfaction.”

Best “Increased reported customer satisfaction rate by 20% by providing

effective training for more than 15 new employees in a six month period.”

You may not have enough information to get every statement to the “best” level, but get
as close as possible for each one.

A general guideline is to write at least one accomplishment for every job, but more
importantly they should be tied to skills your target job requires. The accomplishments
should cover the most important aspects of your job and relate directly to your job
objective.

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