Assessment

Task 1
Develop workplace policy and
procedures for sustainability
BSBSUS501
 Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and I have not
cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment

Unit Title
Unit Code BSBSUS501
Karen Tatiana Patarroyo Ortiz
Student name

Student ID 51043
number
Student Karen Patarroyo Date
signature
1
Task Number

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 ------OFFICE USE ONLY-----
For Trainer and Assessor to complete:

◻ Student requested reasonable adjustment for the assessment

Question Marking Sheet - Assessor to complete.

Did the student satisfactorily address each question as

instructed:
Completed satisfactorily
S NYS DNS Comments
Question 1
Question 2
Question 3
Question 4
Question 5
Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐

Student Name: Karen Patarroyo

Assessor Name:

Assessor Signature:

Date:

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 Table of Content

Student Declaration................................................................................................................................................2
Task 1 – Knowledge Questionnaire................................................................................................5
Answer all the questions below:........................................................................................................................7
Question 1...................................................................................................................................................................7
Question 2...................................................................................................................................................................7
Question 3...................................................................................................................................................................7
Question 4...................................................................................................................................................................8
Question 5...................................................................................................................................................................8
Appendix 1 –Useful Links...................................................................................................................9
Legislations and Regulations...............................................................................................................................9

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 Task 1 – Knowledge Questionnaire

Task summary and instructions

What is this This assessment is a written questionnaire with a mix of objective and
assessment task subjective questions.
about?
The questionnaire is designed to meet the knowledge required to
meet the unit requirements safely and effectively.

The questions focus on the knowledge evidence required for this unit
of competency:

 outline the environmental or sustainability legislation, regulations

and codes of practice applicable to the organisation identify
internal and external sources of information and explain how they
can be used to plan and develop the organisation’s sustainability
policy
 explain policy development processes and practices
 outline organisational systems and procedures that relate to
sustainability
 outline typical barriers to implementing policies and procedures in
an organisation and possible strategies to address them.

What do I need to do
to complete this task
satisfactorily?
 submit your answers to the questions within the set timeframe,
 answer all questions as instructed,
 answer all questions using your own words and reference any
sources appropriately,
 all questions must be answered satisfactorily.

It is advisable to:

 review the questions carefully,

 answer the questions using online research and the learning
material provided for the unit and by reviewing real or simulated
relevant business documentation (such as policies and
procedures),
 further research the topics addressed in each question.

Specifications You must submit to GOALS the

 assessment coversheet,
 answers to all questions,
 references.

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 Task summary and instructions

Resources and • computer with Internet access,

equipment • access to Microsoft Office suites or similar software,
• learning material,
• link to legislation and regulations (Appendix 1).
What will the Your assessor will be looking for demonstrated evidence of your
assessor be looking ability to answer the questions satisfactorily, follow instructions,
for? conduct online research and review real or simulated business
documentation, such as policies and procedures related to project
management.

Re-submission You will be provided feedback on your performance by the Assessor.

opportunities The feedback will indicate if you have satisfactorily addressed the
requirements of each part of this task. If any parts of the task are not
satisfactorily completed, the assessor will explain why, and provide
you with written feedback along with guidance on what you must
undertake to demonstrate satisfactory performance. Re-assessment
attempt(s) will be arranged at a later time and date. You have the
right to appeal the outcome of assessment decisions if you feel that
you have been dealt with unfairly or have other appropriate grounds
for an appeal. You are encouraged to consult with the assessor prior
to attempting this task if you do not understand any part of this task
or if you have any learning issues or needs that may hinder you when
attempting any part of the task.

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 Answer all the questions below:

Question 1

Think about an organisation that you are familiar with, what is the environmental or
sustainability legislation, regulations and code of practice that is applicable to the
organisation?

List and describe three (30-50 words/description)

Environmental or sustainability legislation, Brief description

regulations and code of practice
Environment and sustainability Compliance of our environmental responsibilities
A systematic approach to setting environmental
objectives and targets
The environmental aspects of our operation are
identified
Controls to minimise any impact our business
might have on the environment
Continual improvement of our environmental
performance
The ability to provide environmental initiatives
and options to our clients
Occupational Health and Safety Safety Certification (AS/NZS: 4801 : 2001)
Ongoing OH&S training
Specialist Independent Contractor (SIC)
agreements
Risk assessments
Safe Work Method Statements
Site Safety Audits

Performance reviews including OH&S elements

A commitment to consultation and cooperation
between management and employees
Providing a safe work environment
Pre-employment induction and training
Consultation with staff

Quality Assurance Achieving safety & environment regulatory

requirements
Monitoring feedback to ensure the effectiveness
of service delivery
Ongoing evaluation of systems to evolve with
changing business needs

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 Implementing Real Time Quality Inspection
Reports (QIR’s) to measure cleaning standards
and monitor the quality of service

Quality: ISO 9001

Safety: AS/NZS 4801
Environment: ISO 14001

Question 2

Identify and list 2 internal and 2 external sources of information that can assist when
developing sustainability policy and procedures for an organisation.

Outline how they can be used when developing a sustainability policy. (30-50 words)

Internal sources:

Going paperless:

Cutting out trees is not expected to meet paper requirements in organization. The internal
operations carried out within the firm needs to be replaced from paper use with paperless
techniques. The sensitive company data is possible to be protected through digital use which
shall enable adopting a sustainable practice to be actualized through paperless technique.

Reducing energy:

The electricity bills may be a rising indicator to create obligation through internal source within
business organizations. When a sustainable environment is decided to be
established making sure of adequate temperature maintained within office, right balance of cost
and comfort installing energy light globes sensing the excess of electricity shall enable effectual
sustainability to be practiced.

External source:

There are faith based institutions

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 For establishing long term sustainability within the organization of business it is found that such
operations are attached with faith based institutions. There are voluntary groups of institutions
which are based with the prime objective of caring, sustainability and environmental aspects.

Supply chain partners

The supply chain creates a big difference in the business to decide whether that will ensure
sustainability. When the packaging systems are involved in safe and secure
manner using reuse, reduce and recycle of natural resources of energy such supply chain
activities add to establish sustainability.

Question 3
Outline the process for developing a sustainability policy and procedures.

Include a list of 3 appropriate advisors you need to consult with during Policy development in
your process (50 – 100 words).

1. Identify need

Assess activities, responsibilities and the external environment.

2. Identify who will take lead responsibility

Delegate responsibility to an individual, working group, sub-committee or staff members.

3. Gather information

Legal responsibilities.

4. Draft policy

Ensure that the wording and length or complexity of the policy are appropriate.

5. Consult with appropriate stakeholders

Policies are most effective if those affected are consulted are supportive and have the opportunity to consider
and discuss the potential implications of the policy.

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 3 appropriate advisors you need to consult:

 Supporters;
 Staff and volunteers;
 Management Committee members

6. Finalise / approve policy

Is this a strategic issue that should be approved by the Management Committee or is the Committee
confident that this can be dealt with effectively by staff?

7. Consider whether procedures are required

Consider whether there is a need for clear guidance regarding how the policy will be implemented and by
whom.

8. Implement

How will the policy be communicated and to whom?

9. Monitor, review, revise

What monitoring and reporting systems are in place to ensure that the policy is implemented and to assess
usage and responses?

Question 4

Select and outline three organisational systems and procedures that are related to
sustainability. (30-50 words each)

Organisational systems and Outline

procedures that are related
to sustainability
Travel and Meetings
Purchase of Equipment and
Walk, cycle and/or use public transport to attend meetings, site
visits etc.
Include the full costs of more sustainable forms of transport in
financial proposals.
Avoid physically travelling to meetings etc where alternatives
are available and practical.
Minimize use of paper and other office consumables.

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 Consumption of Resources
Working Practices and Advice to
Clients
Question 5
Explain your approach for each of the following barriers and challenges when
implementing policies and procedures inside an organisation:
Challenge
An employee does not
believe the new policy will
be a benefit to the
workplace. They believe the
current process is working
well
Employees avoid using the
new policy as they found it
too complicated
BSBSUS501 Develop workplace policy and procedures for sustainability V2-2020
RTO Provider: 91153 - CRICOS Code: 02672K
Reduce the energy consumption of office equipment by
purchasing energy efficient equipment and good housekeeping.
Seek to purchase electricity from a supplier committed to
renewable energy.
Undertake voluntary work with the local community and / or
environmental organizations and make donations to seek to
offset carbon emissions from our activities.
Ensure that any associates that we employ take account of
sustainability issues in their advice to clients.
Include a copy of our Sustainability Policy in all proposals to
clients.
Response
Getting the employees involved: listening to their opinion,
accounting for their output and assuring them that the change is
for the good of all in the organization including them. When
employees are unhappy with your decisions, they are far less
likely to implement those decisions in a manner that helps your
company achieve success.
Providing relevant, sufficient resources to drive them towards
change will be a necessary thing to do, so that they are
comfortable and ready to adjust to the new development within
the organization. Showing managers how the changes will affect
the company and the steps for implementing the changes can
help get them on board if they initially have reservations.
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 Lack of resource allocation
by management caused
issues in updating most of
the policies and procedures
Plan resources, assign tasks and schedule timing for the change.
Assess and identify all the possible costs of change. Managers
should use their imagination to avoid causing conflict situations.
Representatives from teams should be part of any decisions
about resource allocation, because they can provide a valuable
perspective on the exact requirements of carrying out a
particular task.

Appendix 1 –Useful Links

Legislations and Regulations

 Environmental Act: https://www.environment.gov.au/epbc

http://www.epa.vic.gov.au/about-us/legislation/acts-administered-by-epa
www.epa.vic.gov.au/our-work/publications/publication/2013/december/1558
www.environment.gov.au/about-us/legislation

 Sustainability Victoria: https://www.sustainability.vic.gov.au/

 Business Victoria: https://www.business.vic.gov.au/marketing-and-sales/sustainable-

business/environmental-sustainability-hub

 Energy Savers: https://www.energy.gov/energysaver/save-electricity-and-fuel/lighting-choices-

save-you-money/how-energy-efficient-light

 Sustainability facts: https://www.slhd.nsw.gov.au/.../content/pdf/sustainability_facts.pdf

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