Computer science

Project file

SUBMITTED TO: SUBMITTED

CENTRAL BOARD OF BY:
SECONDARY ABHAY
EDUCATION PANDEY
Guided by XII A3
MR. AMIT KHUSWAHA
H.O.D. COMPUTER
SCIENCE
 This is to certify that project entitled “Telephone Billing
System” has been successfully carried out by “Abhay Pandey” under
my supervision and guidance in partial
Fulfilment of Class XIIA3 practical exam for Central Board
Of Secondary Education (CBSE) in the session 2019-20.

Signature of Internal Signature of External

Examiner Examiner

__________________ __________________
It is matter of great pleasure for me to present my project
report on
“Telephone Billing System”

I consider it a great privilege to express my deep sense of

gratitude to my subject teacher Mr. Amit Khuswaha for her
guidance, encouragement, assistance, stained & keen
interest during tenure of my project. Without her motivation
and help the successful completion of this project would not
have been possible.

-Abhay Pandey
Hardware and Software
Specifications:
The program is developed on Intel i3 processor with 4GB
RAM, Window 10 operating system. Compiler used turbo
C++ vr.2.3
Minimum hardware requirements:
Processor: Pentium III
Ram: 512 MB
Hard disk: 20 GB.
Inject Printer, to print the required documents of the
Project
Compact Drive
Software requirements:
Operating system: Windows XP
Ms Word, for presentation of output.
Borland C++ vr.6.3, for execution of program.
Content At Glance
Abstract

Class Description

How to invoke System

Source Code

Output

Scope for improvement

Bibliography
Abstract:
The following program is based upon the Telephone Billing
System used in different call centres. In this person is allowed to
generate the bills of their users without any manual
work which is saved electronically.

This software provides features to add, delete, modify,

Generate bills and display the details of the customers using
telephone . It stores the
name, address, account no, local,std&ISD calls don by the customer.
And displays all the total amount of bill paid individual user. For
modifying and deleting users details we need to enter the accont no.

For exiting the menu there is an exit function also.

Class Description:
The program consist one class named account with private
data members name,address,account no as acc_no,phone no as
ph_no.

It consists functions:
1.void add(): used to add details of new customers
2. void modify(): used to modify the details of a customer
3. void del(): used to delete the of the customer
4. void display(): used to display the details of the customer
5. void generate(): used to generate the bills of the customer
6. void help(): used to displays help documentation to user
How to invoke system?
The void return functions:
1. numdigits():- this returns the number of digits contained in the
passed integer value.
2. mon(): this method converts the month’s value from integer to
string.
3. Account: this is the class releasing the real world entity
customer.
4. Obj:- Of installation of account class , obj is primarily used to
work with the data at hand and update it in the database file.
5. db.dat:- this is the primary database file which stores all the
backened data for the application.

All these functions are invoked by main function.Header

files used are :
1. IOSTREAM.H – for input output operations
2. CONIO.H – for clrscr() and getch() functions
3. STDIO.H – for standard I/O operations
4. STRING.H – for string handling
5. FSTREAM.H – for I/O of binary file
6.PROCESS.H—FOR EXIT ()
Source code:
//**********************************************************
//HEADER FILE USED IN PROJECT
//**********************************************************

#include<iostream.h>
#include<fstream.h>
#include<iomanip.h>
#include<math.h>
#include<stdio.h>
#include<conio.h>
#include<string.h>
#include<process.h>
#include<ctype.h>
#include<dos.h>

//**********************************************************
//CLASS USED IN PROJECT
//**********************************************************

class account
{
char name[30];
char address[60];
long acc_no;
long phone_no;
public:
void add();
void modify();
void del();
void display();
void generate();
void help();

};
account obj;
int bil_ctr=1;
int numdigits(long n)
{
return(log10(n)+1);
}
char *mon(int m)
{
switch(m)
{
case(1):
return(“Jan”);
case(2):
return(“Feb”);
case(3):
return(“Mar”);
case(4):
return(“Apr”);
case(5):
return(“May”);
case(6):
return(“Jun”);
case(7):
return(“Jul”);
case(8):
return(“Aug”);
case(9):
return(“Sep”);
case(10):
return(“Oct”);
case(11):
return(“Nov”);
case(12):
return(“Dec”);
}
}
//**********************************************************
// THE MAIN FUNCTION OF PROGRAM
//**********************************************************
void main()
{
char ch1,ch2;
while(1)
{
clrscr();
gotoxy(30,5);
cout<<“Supreme Telecom Pvt. Ltd.”;
gotoxy(30,6);
cout<<“_________________________”;
gotoxy(30,8);
cout<<“‘M’anage Customer Records”;
gotoxy(30,10);
cout<<“‘D’isplay list of customers”;
gotoxy(30,12);
cout<<“‘G’enerate Bill”;
gotoxy(30,14);
cout<<“‘H’elp”;
gotoxy(30,16);
cout<<“‘E’xit”;
gotoxy(30,30);
cout<<“Enter your choice ”;
ch1=getch();
ch1=toupper(ch1);
switch(ch1)
{
case(‘D’):
obj.display();
break;
case(‘G’):
obj.generate();
break;
case(‘H’):
obj.help();
break;
case(‘E’):
clrscr();
exit(1);
case(‘M’):
ch2=’A’;
do
{
clrscr();
gotoxy(30,5);
cout<<“Supreme Telecom Pvt. Ltd.”;
gotoxy(30,6);
cout<<“_________________________”;
gotoxy(30,8);
cout<<“‘A’dd new record”;
gotoxy(30,10);
cout<<“‘M’odify existing record”;
gotoxy(30,12);
cout<<“‘D’elete existing record”;
gotoxy(30,14);
cout<<“‘E’xit”;
gotoxy(30,30);
cout<<“Enter your choice”;
ch2=getch();
ch2=toupper(ch2);
switch(ch2)
{
case(‘A’):
obj.add();
break;
case(‘M’):
obj.modify();
break;
case(‘D’):
obj.del();
break;
case(‘E’):
break;
}
}while(ch2!=‘E’);
}
}
}

void account :: add()

{
char ch1;
fstream fptr1;
 fptr1.open(“db.dat”,ios::app);
if(fptr1.fail())
{
cout<<“Cannot open the db.dat file!”;
getch();
return;
}
clrscr();
gotoxy(30,5);
cout<<“Enter the new customer’s details..”;
while(1)
{
gotoxy(30,8);
cout<<“Name : ”;
gets(name);
if(strlen(name)==0)
{
gotoxy(30,30);
clreol();
cout<<“Name cannot be left blank!”;
}
else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(30,10);
cout<<“Address : ”;
gets(address);
if(strlen(address)==0)
{
gotoxy(30,30);
clreol();
cout<<“Address cannot be left blank”;
}
else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(30,12);
cout<<“Ph. No :”;
cin>>phone_no;
if(numdigits(phone_no)!=7)
{
gotoxy(54,12);
clreol();
gotoxy(30,30);
clreol();
cout<<“Phone no must be of seven digits”;
}
else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(30,14);
cout<<“Acc no : ”;
cin>>acc_no;
if(numdigits(acc_no)!=5)
{
gotoxy(54,14);
clreol();
gotoxy(30,30);
clreol();
cout<<“Account no must be of five digits”;
}
else
{
gotoxy(30,30);
clreol();
break;
}
}
gotoxy(30,30);
cout<<“‘S’ave and Exit”;
gotoxy(30,32);
cout<<“‘E’xit without saving ”;
ch1=getch();
ch1=toupper(ch1);
switch(ch1)
{
case(‘S’):
fptr1.write((char *)this,sizeof(obj));
fptr1.close();
return;
case(‘E’):
fptr1.close();
return;
}
}

void account :: modify()

{
char ch;
long input_no;
int flag=0;
fstream fptr1,fptr2;
fptr1.open(“db.dat”,ios::in);
if(fptr1.fail())
{
cout<<“Cannot open the db.dat file!”;
getch();
return;
}
fptr2.open(“dbtemp.dat”,ios::out);
if(fptr2.fail())
{
cout<<“Cannot open the dbtemp.dat file!”;
getch();
return;
}
clrscr();
gotoxy(20,3);
cout<<“Enter the phone no whose record is to be modified: ”;
cin>>input_no;
while(fptr1.read((char *)this, sizeof(obj)))
{
if(input_no==phone_no)
{
flag=1;
gotoxy(20,5);
cout<<“Name”<<name;
gotoxy(20,6);
cout<<“Address” << address;
gotoxy(20,7);
cout<<“Acc No”<<acc_no;
gotoxy(20,10);
cout<<“Modify this customer record (Y/N) ”;
ch = getch();
ch=toupper(ch);
if(ch==‘Y’)
{
gotoxy(20,14);
cout<<“Enter the customer’s modified details..”;
while(1)
{
gotoxy(20,16);
cout<<“Name : ”;
gets(name);
if(strlen(name)==0)
{
gotoxy(30,30);
clreol();
cout<<“Name cannot be left blank!”;
}
 else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(20,18);
cout<<“Address: ”;
gets(address);
if(strlen(address)==0)
{
gotoxy(30,30);
clreol();
cout<<“Address cannot be left blank”;
}
else
{
gotoxy(30,30);
clreol();
break;
}
}
while(1)
{
gotoxy(20,20);
cout<<“Ph. No : ”;
cin>>phone_no;
if(numdigits(phone_no)!=7)
{
gotoxy(44,20);
clreol();
gotoxy(30,30);
clreol();
cout<<“Phone no must be of seven digits”;
}
else
{
gotoxy(30,30);
clreol();
break;
}}
fptr1.open(“db.dat”,ios::out);
while(1)
{ fptr2.open(“dbtemp.dat”,ios::in);
while(fptr2.read((char *)this,sizeof(obj)))
gotoxy(20,22);
fptr1.write((char
cout<<“Acc *)this,sizeof(obj));
no : ”;
fptr1.close();
cin>>acc_no;
fptr2.close();
if(numdigits(acc_no)!=5)
}{
//****************End
gotoxy(44,22); of modify()********************//
clreol();
gotoxy(30,30);
//************Function
clreol(); for deleting a customer record*********//
cout<<“Account no must be of five digits”;
} account :: del()
void
{
elsechar ch;
{ long input_no;
gotoxy(30,30);
int flag=0;
clreol();
fstream fptr1,fptr2;
break;
fptr1.open(“db.dat”,ios::in);
}if(fptr1.fail())
}{
} cout<<“Cannot open the db.dat file!”;
} getch();
fptr2.write((char
return; *)this,sizeof(obj));
}}
fptr1.close();
fptr2.open(“dbtemp.dat”,ios::out);
fptr2.close();
if(fptr2.fail())
{ if(ch==‘N’)
return;
cout<<“Cannot open the dbtemp.dat file!”;
if(flag==0)
getch();
{ return;
gotoxy(20,5);
}
clreol();
clrscr();
cout<<“Record
gotoxy(20,3); for telephone number ”<<input_no<<“ does not exist”;
getch();
cout<<“Enter phone no whose record is to be deleted: ”;
return;
cin>>input_no;
}while(fptr1.read((char *)this,sizeof(obj)))
else{
{ if(input_no==phone_no)
gotoxy(20,30);
{
cout<<“Customer
flag=1; record modified and updated successfully”;
getch();
gotoxy(20,5);
} cout<<“Name”<<name;
gotoxy(20,6);
cout<<“Address” <<address;
gotoxy(20,7);
cout<<“Acc No ”<<acc_no;
gotoxy(20,10);
cout<<“Delete this customer record (Y/N) ”;
ch=getch();
ch=toupper(ch);
if(ch==‘N’)
fptr2.write((char *)this,sizeof(obj));
}
else
fptr2.write((char *)this,sizeof(obj));
}
fptr1.close();
fptr2.close();
if(ch==‘N’)
return;
if(flag==0)
{
gotoxy(20,5);
cout<<“Record for telephone number ”<<input_no<<“ does not
exist”;
getch();
return;
}
else
{
gotoxy(20,12);
cout<<“Customer record for ”<<input_no<<“ deleted
successfully”;
getch();
}
fptr1.open(“db.dat”,ios::out);
fptr2.open(“dbtemp.dat”,ios::in);
while(fptr2.read((char *)this,sizeof(obj)))
fptr1.write((char *) this,sizeof(obj));
fptr1.close();
fptr2.close();
}

//****************************End of del()************************//
//**********Function for displaying customer records*********//
void account :: display()
{
fstream fptr1;
int count;
fptr1.open(“db.dat”,ios::in);
if(fptr1.fail())
{
cout<<“Cannot open the db.dat file!”;
getch();
return;
}
clrscr();
gotoxy(2,2);
cout<<“Name”;
gotoxy(2,3);
cout<<“____”;
gotoxy(30,2);
cout<<“Phone No”;
gotoxy(30,3);
cout<<“_________”;
gotoxy(55,2);
cout<<“Account Number”;
gotoxy(55,3);
cout<<“______________”;
count=4;
while(fptr1.read((char *)this,sizeof(obj)))
{
if(count>=19)
{
gotoxy(30,30);
cout<<“Name cout<<“Press any key to continue”;
getch();
clrscr();
gotoxy(2,2);
”;
gotoxy(2,3);
cout<<“____”;
gotoxy(30,2);
cout<<“Phone No”;
gotoxy(30,3);
cout<<“_________”;
gotoxy(55,2);
cout<<“Account Number”;
gotoxy(55,3);
cout<<“______________”;
count=4;
}
gotoxy(2,count);
cout<<name;
gotoxy(30,count);
cout<<phone_no;
gotoxy(60,count);
cout<<acc_no;
count++;
}
gotoxy(22,30);
cout<<“Press any key to go back the previous menu ”;
getch();
fptr1.close();
}
//**********************End of display()***********************//

//******************Function for generating telephone bill******************//

void account :: generate()

{
long input_no;
char choice;
int flag=0;
int lcalls,tcalls,icalls;
float bill,tbill;
float rental=145.82;
int dd,mm,yy;
struct date dat;
getdate(&dat);
dd=dat.da_day;
mm=dat.da_mon;
yy=dat.da_year;
fstream fptr1;
fptr1.open(“db.dat”,ios::in);
if(fptr1.fail())
{
cout<<“Cannot open the db.dat file!”;
getch();
gotoxy(2,32);
cout<<“Total Call Charges”;
gotoxy(65,32);
cout<<setprecision(2);
cout<<bill;
gotoxy(2,33);
cout<<“Monthly Charges :”;
gotoxy(65,33);
cout<<rental;
gotoxy(2,34);
cout<<“Service tax (12.36%)”;
gotoxy(65,34);
cout<<(bill+rental)*0.1236;
tbill=bill+rental+(bill+rental)*0.1236;
gotoxy(2,36);
cout<<“Total charges before ”<<dd<<“ ”<<mon(mm)<<“ ”<<yy;
gotoxy(65,36);
cout<<tbill;
gotoxy(2,37);
cout<<“Total charges after ”<<dd<<“ ”<<mon(mm)<<“ ”<<yy;
gotoxy(65,37);
cout<<tbill+100.00;
gotoxy(55,45);
cout<<“Press any Key to continue”;
getch();
flag=1;
}
}
if(flag==0)
{
gotoxy(2,4);
cout<<“Record for telephone number ”<<input_no<<“ does not
exist”;
getch();
}
fptr1.close();
}
//**************************End of generate()************************//
 Application
gotoxy(1,20);
//**************Function
void account :: help()
cout<<“G’enerate Bill-“;
for displaying help documentation******************//

{
Output
gotoxy(40,20);
cout<<“Helps
clrscr();
gotoxy(1,22);
gotoxy(1,2);
to generate a telephone bill”;

cout<<“H’elp-”;
cout<<“Telephone Billing System is a command-driven application that helps manage”;
gotoxy(40,22);
gotoxy(1,4);
cout<<“Provides
cout<<“recordshelp
of the
documentation”;
customers as well as generate their telephone bills. ”;
gotoxy(1,24);
gotoxy(1,8);
cout<<“E’xit-”;
cout<<“Press any key to continue...”;
gotoxy(40,24);
getch();
cout<<“Exits
gotoxy(1,8);the current screen/application”;
clreol();
gotoxy(45,45);
gotoxy(15,8);
cout<<“Press any key to go back..”;
getch();
cout<<“Option”;
} gotoxy(15,9);
cout<<“______”;
gotoxy(55,8);
//****************************End
cout<<“Description”; of help()******************************//
gotoxy(55,9);
cout<<“___________”;
gotoxy(1,10);
cout<<“‘M’anage Customer Records”;
gotoxy(40,10);
//********************************************************************//
cout<<“Helps to manipulate customer records”;
//********************End
gotoxy(1,12); Of Program***********************************//
// cout<<“
********************************************************************//
‘A’dd new record-“;
gotoxy(40,12);
cout<<“Adds a new customer record”;
gotoxy(1,14);
cout<<“ ‘M’odify existing record-”;
gotoxy(40,14);
cout<<“Modifies an existing customer record”;
gotoxy(1,16);
cout<<“ ‘D’elete existing record-”;
gotoxy(40,16);
cout<<“Deletes an existing customer record”;
gotoxy(1,18);
cout<<“‘D’isplay list of customers-”;

The Manage Customer record system

.

The Display Screen

Adding Customer Records

Modifying Customer Records

Deleting Customer Records

Generating Telephone Bill

Scope for improvement:

BIBLOGRAP
The productivity of the software can be increased by
increasing security and could provide different access for
different users to do specific work only like for a employee worker is

HY
to change the data of record and for a user to only view
bills to be paid. Also, the other authorities can have
right to remove, delete , update software.

The reliability of software could be increased as when a

Internet
wrong or unwanted input is given it gives wrong entry.
Also, it can be merged with different departments of company.

The output of software could be made come out in form of

hardcopy or printout, which could also ask for conforming Google
to print or not. Not only this, the output can be made out
more colorful rather than just black and white.

COMPUTER SCIENCE IN
C++ BY SUMITA ARORA