Allison DOC For H40 - 50EP User Guide EN PDF

GN7589EN
User
Guide
Allison Diagnostic
Optimized Connection® For PC
(H 40/50 EP)
Version 13.0.0
January, 2015
Printed in U.S.A. Copyright © 2015 Allison Transmission

Contents
1. INTRODUCTION.................................................................................... 7
2. WARNINGS AND NOTES ..................................................................... 9
3. TEXT CONVENTIONS, ACRONYMS, AND ABBREVIATIONS ........ 10
3-1. Text Conventions .......................................................................................10
3-2. Acronyms and Abbreviations ...................................................................10
4. SYSTEM REQUIREMENTS ................................................................ 12
5. ALLISON DIAGNOSTIC OPTIMIZED CONNECTION™ FOR PC

SOFTWARE INSTALLATION .................................................................... 13
6. ALLISON DOC ® FOR PC (H 40/50 EP) OVERVIEW ....................... 15
6-1. Allison DOC ® For PC (H 40/50 EP) Navigation, Controls, and Status
Information ............................................................................................................16
Status Bar ............................................................................................................16
Menus ..................................................................................................................17
Button and Keyboard Shortcuts ..........................................................................19
Diagnostic Taskbar ..............................................................................................20
Secondary Status Bar ..........................................................................................21
6-2. Exiting Allison DOC® For PC (H 40/50 EP) ..........................................21
7. CONNECTING THE PC TO THE VEHICLE ........................................ 22
8. STARTING ALLISON DOC ® FOR PC (H 40/50 EP) ................ 24
8-1. Starting the Program ................................................................................24
8-2. At Start-up .................................................................................................25
9. CONFIGURING AND UPDATING ALLISON DOC® FOR PC (H 40/50

EP) 26
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9-1. Software Configuration ............................................................................26
General Tab .........................................................................................................27
Reprogramming...................................................................................................29
Update Application Tab ......................................................................................29
10. CONNECTING/DISCONNECTING .................................................. 32
10-1. Connecting .............................................................................................32
10-2. Disconnecting .........................................................................................35
11. VIEWING DIAGNOSTIC DATA ....................................................... 36
11-1. Diagnostic Trouble Codes & General Information ............................36

Displaying DTCs and General Information ........................................................37
Clearing DTCs ....................................................................................................39
Clearing Heavy-Duty On-Board Diagnostics DTCs ...........................................39
Clearing Critical Codes .......................................................................................40
Performance Complaints .....................................................................................40
Failure Records ...................................................................................................41
11-2. Diagnostic Data Monitor.......................................................................42

Displaying the Diagnostic Data Monitor .............................................................42
11-3. The Graphical View ..............................................................................44

Displaying the Graphical View ...........................................................................44
11-4. The Energy Storage System Data Monitor .........................................46

Displaying the Energy Storage System Data Monitor .........................................46
11-5. TCM/Calibration Information .............................................................47

Displaying TCM/Calibration Information ...........................................................48
CMC Descriptions ...............................................................................................48
11-6. The Strip Chart .....................................................................................51

Displaying the Strip Chart ...................................................................................51
Data Trace Identification .....................................................................................52
X-axis Scaling .....................................................................................................52
Y-axis Scaling .....................................................................................................53
Strip Chart Modes ...............................................................................................53
11-7. The Custom Data Monitor....................................................................55

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Displaying the Custom Data Monitor .................................................................55
11-8. Data Bus Viewer ....................................................................................57

Displaying the Data Bus Viewer .........................................................................57
Playing Back Data Bus Viewer Files ..................................................................61
12. ACTION REQUESTS ....................................................................... 62
12-1. Request Energy Storage System Data .................................................62

Displaying Energy Storage System Data ............................................................62
12-2. Output Tests...........................................................................................63

Testing Output Wires and Functions ...................................................................63
Required Test Conditions and Expected Responses ............................................65
12-3. Reset Adaptives .....................................................................................70

Resetting H 40/50 EP Adaptives .........................................................................70
Viewing C1 and C2 Adaptives ............................................................................71
Using the Reset Adaptives ..................................................................................72
12-4. Clutch Test .............................................................................................72

Testing Clutch 1 and Clutch 2 .............................................................................72
12-5. Motor A and Motor B Spin Tests .........................................................74

Testing Motors A and B ......................................................................................74
12-6. DTC Floating Window ..........................................................................75

Displaying the DTC Floating Window................................................................75
12-7. Reset Service Indicator .........................................................................76

Resetting H 40/50 EP Service Indicator ..............................................................76
13. SNAPSHOTS ................................................................................... 77
13-1. Recording a Snapshot ...........................................................................77

F3 – Trigger Snapshot/Bookmark .......................................................................80
13-2. Stopping/Saving Playback Files ...........................................................80
13-3. Playing Back Snapshots ........................................................................81
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13-4. E-mailing a Playback File .....................................................................84
13-5. Export ESS Voltage ...............................................................................87
13-6. Export .....................................................................................................87
14. SYSTEM REPROGRAMMING ........................................................ 89
14-1. Reprogramming the TCM ....................................................................89
15. REPORTS ........................................................................................ 94
15-1. Printing Allison DOC® For PC (H 40/50 EP) Reports ......................94
15-2. Saving Allison DOC® For PC (H 40/50 EP) Reports .........................95
15-3. Displaying a Saved Report ....................................................................96
15-4. Printing a Saved Report........................................................................96
15-5. Deleting a Saved Report........................................................................96
15-6. Report Examples ...................................................................................97

Diagnostic Report................................................................................................98
I/O Wires Report .................................................................................................99
Customer Modifiable Constants Report ............................................................100
Diagnostic Trouble Codes Report .....................................................................101
Failure Record Report .......................................................................................102
Data Bus Statistics Report .................................................................................103
16. USING ALLISON DOC® FOR PC (H 40/50 EP) DEMOS ............. 104
17. HELP SYSTEM .............................................................................. 105
17-1. What’s New ..........................................................................................105
17-2. User Guides ..........................................................................................105
17-3. Allison DOC® Training Videos..........................................................106
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17-4. Demo .....................................................................................................106
17-5. DTC Lookup ........................................................................................106
17-6. H 40/50 EP Troubleshooting Manuals ...............................................106
17-7. Access to Allison Transmission Website ............................................106
17-8. H 40/50 EP Hydro Schematics............................................................106
17-9. Allison Transmission Calc ..................................................................106
17-10. Configure Internet Connection ..........................................................108

Adding Licenses ................................................................................................109
Reset License Information ................................................................................111
Reactivate Immediately .....................................................................................111
17-11. About Allison Transmission Diagnostic Tool ....................................111
APPENDIX A DATA GROUPS AND DATA ITEMS................................. 112
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1. Introduction
The Allison Diagnostic Optimized Connection™ (DOC) tool, Allison DOC® For
PC (H 40/50 EP), is a diagnostic program designed for use with Allison’s H 40/50
EP System. This PC-based diagnostic program is capable of reading from H 40/50
EP controllers using J1939 communication protocols.
Allison DOC ® For PC (H 40/50 EP) performs the following:
 Monitors data from the hybrid PCM, Engine, DPIM, and Energy Storage
System
 Displays multiple transmission parameters
 Displays a graphical instrument panel with analog and digital gauges
 Displays a graphical strip chart
 Records and plays back diagnostic sessions
 Prints diagnostic reports
 Reprograms selected PCM settings
 Exports recorded battery voltages to a comma separated file
 Exports user-selected data items to a comma separated file
Allison DOC® For PC (H 40/50 EP) provides the following features:

 A Microsoft Windows®/PC look and feel
 A demo mode using prerecorded data
 Training videos
 Allison DOC® For PC (H 40/50 EP) is compliant with applicable
Technology and Maintenance Council (TMC) Recommended Practices,
SAE Standards, and CE Standards
 Allison DOC® For PC (H 40/50 EP) is RP1210A compliant
Allison DOC® For PC (H 40/50 EP) allows vehicle connections using the
following adapters:
 Noregon Wireless/USB Translator – All Allison Products
 Nexiq usbLink
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 Softing CANCard2® (requires a PCMCIA slot, USB to PCMCIA adapters are
not supported)
 Softing CAN-AC2_PCI® (PCI bus)
 Softing CANusb® (USB port)
 Dearborn DPA5 Multi-Application (USB port)
See Section 7 for more information.
NOTE: Much of this User’s Guide is written for H 40/50 EP connections. Some
material may appear within this document as well as in the full-featured Allison
DOC For PC—Service Tool User’s Guide.
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2. Warnings and Notes
WARNING: To avoid personal injury, the vehicle operator must not

use or read the diagnostic tool while the vehicle is moving. Doing so
may result in loss of vehicle control, which may cause personal injury
and vehicle damage.
WARNING: Personnel other than the vehicle operator must use the
diagnostic tool.
WARNING: The vehicle operator must maintain control of the

vehicle while an assistant performs the diagnostic evaluations.
NOTE: Allison DOC® For PC (H 40/50 EP) users are assumed to

have a basic working knowledge of the Microsoft Windows
XP®/7®/8® Operating System(s).
Trademark Information
Windows Explorer®, Windows XP®, Windows 7®, and Windows 8® are

registered trademarks of Microsoft Corporation
Pentium III® is a registered trademark of Intel Corporation
Allison Diagnostic Optimized Connection™ and Allison DOC ® are trademarks of
Allison Transmission
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3. Text Conventions, Acronyms, and
Abbreviations
3-1. Text Conventions

The following text conventions are used in this Guide to more clearly describe
using Allison DOC® For PC (H 40/50 EP):
 Screen button and keyboard key names are in bold capitals – OK,
RETURN.
 Menu names are presented as displayed – File, Edit, etc.
 Menu items are presented as displayed – Exit.
 File names that may change with use are in lowercase italics –
snapshot.aed.
 File names, usually system files, that do not change are in initial capitals –
Acrobat.pdf.
 Titles of windows are as they appear in the window.
3-2. Acronyms and Abbreviations

API Application Programming Interface
ATI Allison Transmission, Inc.
BCIM Battery Control Interface Module
CAN Controller Area Network
CIN Calibration Identification Number
COM Serial Communications Port
DM1 J1939 Diagnostic Message 1
DOC Diagnostic Optimized Connection™
DPIM Dual Power Inverter Module
DTC Diagnostic Trouble Code (fault code)
EBC Electronic Brake Controller
ECM Engine Control Module
ECU Electronic Control Unit
EPCUA Electronic Propulsion Control Unit A
EPCUB Electronic Propulsion Control Unit B
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ESS Energy Storage System
V
E EV Drive Serial Number
FMI Failure Mode Indicator
GUI Graphic User Interface
HD-OBD Heavy-Duty On-Board Diagnostics
HVAC Heating-Ventilation-Air Conditioning
HVDM High Voltage Distribution Module
J1939 SAE Protocol for vehicle data bus communication
MDAC Microsoft Data Access Components
MIL Malfunction Indicator Lamp
MY Model year
PCM Powertrain Control Module (combined TCM and VCM)
RP1210A TMC Recommended Practice 1210A Windows API for on-
vehicle data link
SAE Society of Automotive Engineers
SID H 40/50 EP System ID
SMTP Simple Mail Transfer Protocol
SPN Suspect Parameter Number
TCM Transmission Control Module
TMC Technology and Maintenance Council
USB Universal Serial Bus
VCM Vehicle Control Module
VIN Vehicle Identification Number
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4. System Requirements
The Allison Diagnostic Optimized Connection™ for PC (H 40/50 EP) tool operates
in a Windows® environment on either a desktop or laptop PC. Allison DOC® For
PC (H 40/50 EP) requires approximately 40MB of disk space.
The following defines the minimum system requirements for Allison DOC® For
PC (H 40/50 EP):
 Microsoft® Windows XP® Professional, Windows 7®, or Windows 8®
 1GB of RAM system memory (2GB recommended or 4GB for Windows
8®)
 20 GB Hard Drive, (40 GB or greater recommended)
 Pentium® IV class processor 1 GHz (2GHz recommended)
 One available USB, PCMCIA or PCI port
 Monitor capable of supporting a resolution of 1280x768 or higher
 Network card
Other Required Software

In addition to the Allison DOC ® For PC (H 40/50 EP) software the following
software is required:
 Allison DOC ® Vendor installation disks for RP1210A devices and
drivers may be included on the Allison DOC ® For PC (H 40/50 EP)
DVD-ROM.
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5. Allison Diagnostic Optimized
Connection™ for PC Software
Installation
This section explains how to install Allison DOC® For PC (H 40/50 EP) on your
PC from the installation media (i.e. DVD, USB memory drive, or downloaded file).
Before attempting to install this software, make sure that:
 Your computer satisfies the PC Platform requirements listed on the
“System Requirements” section.
 You have full PC Administrator privileges.
For more information, see your network administrator.
NOTE: The newest version of Allison DOC® For PC will

automatically supersede any previous version of this application. There
is no need to uninstall earlier versions of this application.
Reprogramming passwords will not be maintained. A training
certificate must be provided to the Allison Support Center to enable
reprogramming.
To install the Allison DOC® For PC (H 40/50 EP) software on your PC:
1. Locate the installation media:
 DVD: insert the Allison DOC® For PC (H 40/50 EP) DVD into
your DVD-ROM drive. If the installation process does not begin
momentarily, select Start -> Run from the task bar. Click
Browse, locate the Setup.exe file on the installation DVD, and
click OK.
 USB: insert the Allison DOC® For PC (H 40/50 EP) USB
memory drive into a USB port. If the installation process does
not begin momentarily, select Start -> Run from the task bar.
Click Browse, locate the Setup.exe file on the USB stick, and
click OK.
 Downloaded File: locate the Allison DOC® For PC (H 40/50 EP)
installation file that was downloaded and saved to your computer.
Double-click this file to begin the installation process.
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NOTE: This process may take several minutes; please be patient.
Interrupting the installation process could cause issues such as error
messages, unable to connect, blank screens, problems during future
updates, etc.
2. Follow the On-Screen instructions
3. Finally, the Installation Complete window displays to indicate that the

installation has completed successfully. Click the FINISH button to exit
the setup process.
NOTE: The Allison DOC® For PC — Service Tool install medium

includes the RP1210A drivers for the following adapters: (1) Noregon
Wireless/USB Translator and (2) Noregon Softing RP1210. When
prompted, check the box to have the corresponding drivers
automatically installed during setup.
Nexiq USB-Link and Dearborn DPA5 adapter drivers are also
included on the installation media, but must be installed separately.
Only the adapters listed above will work with H 40/50 EP systems.
Allison DOC® For PC – Service Tool requires a heavy volume of
diagnostic messages to correctly diagnose H 40/50 EP systems. Only
the adapters listed have been qualified as meeting the required data
volume.
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6. Allison DOC ® For PC (H 40/50 EP)
Overview
Allison DOC ® For PC (H 40/50 EP) has been designed to aid the technician in
troubleshooting and maintaining the H 40/50 EP. Allison DOC ® For PC (H 40/50
EP) can be used with a desktop PC or with a laptop PC in the cab of a vehicle.
WARNING: To avoid personal injury, the vehicle operator must

not use or read the diagnostic tool while the vehicle is moving. Doing
so may result in loss of vehicle control, which may cause personal
injury and property damage.
Allison DOC ® For PC (H 40/50 EP) aids you by providing:
 Displays of real-time and saved transmission operating data that include:
o Trouble codes o Configuration data
o Oil temperature o Motor A speed
o Energy Storage DC o Motor B speed
Voltage o Output speed
o Direction
selected/attained
 The ability to clear trouble codes
 Access to PCM configuration data
 A graphic data display
 Strip chart data graphing
 A variety of reports such as:
o System/Calibration Information
o Diagnostic Data
o I/O Wires
o Customer Modifiable Constants
o Diagnostic Trouble Codes
o Failure Records
 The ability to extract recorded battery voltage data and user-selected data
to a comma separated file.
 Data Bus Viewer to monitor vehicle data bus traffic and play back saved
data bus traffic files.
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 H 40/50 EP specific training videos
NOTE: Contact your nearest Allison Distributor for additional
Allison DOC ® For PC (H 40/50 EP) training. Allison Distributors
are listed on the Allison website at www.allisontransmission.com.
6-1. Allison DOC ® For PC (H 40/50 EP)

Navigation, Controls, and Status Information
Allison DOC ® For PC (H 40/50 EP) displays the following navigation, control,
and status information items regardless of what is displayed in the main Allison
DOC® For PC (H 40/50 EP) window.
Status Bar
The status bar provides information about the connection between Allison DOC®
For PC (H 40/50 EP) and the PCM, DPIM, and ESS. It is located in the upper
portion of the main Allison DOC® For PC (H 40/50 EP) window. The fields in the
status bar are not labeled, but their content adequately indicates their purpose. Note
that the third field is not used for H 40/50 EP connections.
(System)
Describes the system from which the displayed data is coming.
(Connection)
Describes the connection between Allison DOC® For PC (H 40/50 EP) and a
vehicle. Descriptions are:
 Connected — Allison DOC® For PC (H 40/50 EP) is actively connected
to a vehicle and receiving live data.
 Off-Line — The connection between Allison DOC® For PC (H 40/50 EP)
and vehicle is not live and no data is being received.
 Playback — The displayed data is part of a snapshot and is not current.
 Recording — Allison DOC® For PC (H 40/50 EP) is actively connected
to a vehicle and is storing the data in a snapshot file.
(Active Code)
Indicates the presence of an active Trouble Code. Indicators are:
 Active Codes
 No Active Codes
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Menus
The menu bar at the top of the Allison DOC® For PC (H 40/50 EP) window, below
the Status bar, displays the following drop-down menus:
File
 TCM Reflash (PCCS)—opens the Allison calibration tool
 Data Bus Viewer—allows the user to see the J1939 messages in decimal or
hexadecimal format
 Reset CAN Statistics—will reset the total CAN error frame count that is
displayed in the secondary status bar. This is only available when CAN statistics
are supported.
 Exit — exits the Allison DOC® For PC (H 40/50 EP) program
Reprogram
 Allows the user to modify Customer Modifiable Constants
Action Requests
 Request Energy Storage Data—allows the user to collect detailed information
from the Energy Storage System
 Output Tests — allows the outputs from the PCM to be manually turned on and
off.
 Reset Adaptives — resets the values that are adapted in the H 40/50 EP.
 Clutch Tests – allows the user to manually apply and remove C1 and C2.
 Motor A and Motor B Spin Test — tests Motor A and Motor B for correct spin
and spin direction.
 DTC Floating Window – displays the DTC Floating Window on any of the DOC
screens
 Reset Service Indicator (Model Year 2012 or later) – resets the service indicator
lamp
Snapshot
 Record
 Record Options — displays the recording options window
 Stop Recording — halts recording
 Add Bookmark — displays the bookmark window
 Playback
 Open Playback File — displays the Open window and the content of the
Log folder.
 Play — plays a recorded data file.
 Rewind — starts the playback at the beginning.
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 Stop — stops a playback.
 Fast Forward — plays a recorded data file at four times the normal speed.
 Continuous — plays a recorded data file continuously, a looped playback.
 Email — displays the Compose Email window.
 Export — exports user-selected data items from a playback file into an Excel
Spreadsheet (comma separated file) for further analysis.
 Export Voltage Data – exports ESS subpack voltages from a playback file
into an Excel Spreadsheet (comma separated file) for further analysis.
Reports
 Allows the user to print, save, view, or delete a report
Software Configuration
 General tab – allows the user to change the units of measurement
 Update Application – allows the user to check for free application updates
Help
 What’s New — Displays the What’s New document which details the changes
in Allison DOC® For PC since the previous release.
 Allison DOC® User Guide — Launches the application’s help file.
 Allison DOC® Training Videos — Launches Allison DOC® Advanced Help
application, which displays multimedia training videos that provide an
excellent reference of how to navigate and use Allison DOC® For PC (H
40/50 EP) and general diagnostic assistance.
 Demo — displays the Demo snapshot.
 DTC Lookup – displays the Trouble Code Lookup window.
 Troubleshooting Manuals — allows the user to access the troubleshooting
manual.
 Pre 4th Gen H 40/50 EP
 4th Gen H 40/50 EP
 Access to Allison Transmission Website —connects to the Allison
Transmission website, www.allisontransmission.com. Requires Internet
connection, login ID and password to access the Allison extranet.
 Hydraulic Schematics — H 40/50 EP— displays H 40/50 EP hydraulic
schematics
 First and Reverse Range
 Second Range
 Neutral Range
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 Configure Internet Connection — Displays the Internet Connection
Configuration settings. Proxy server settings can also be configured.
 Display Activation License Information — Displays the activation code and all
licenses currently activated on the system.
 Reset License Information — Resets all license information on the system.
 Reactivate Immediately — Attempts to reactivate the Allison DOC® For PC
application immediately using the license key(s) currently in use on the
system.
 About Allison DOC® For PC (H 40/50 EP)
Print Screen
 Opens the Print window
Button and Keyboard Shortcuts

The following buttons are always available in the primary Allison DOC® For PC
(H 40/50 EP) window. Clicking the button or pressing the associated function key
displays the listed menu.
F1 - Help
Accesses the Help system
F3 – DTC Lookup
Displays the Trouble Code Lookup window
F4 – Connect
Establish or break the connection between Allison DOC® For PC (H 40/50 EP)
and the system.
F5 – Trigger Recording
If no recording has been started yet, this button will start recording a snapshot. If a
snapshot has already been started, this button inserts a “bookmark” in the data
stream during the recording session.
F6 – Stop Recording
Stops a snapshot recording
Accelerator keys — On-screen buttons have shortcuts known as accelerator keys.

An underlined character in the button text identifies the button’s accelerator
keyboard key. Pressing the accelerator key activates the function associated with
the button. For example, on the button below, the P keyboard key is the accelerator
key. Dropdown menu items accelerator keys require pressing ALT before pressing
the accelerator key. After pressing the ALT/ACCELERATOR KEY combination
that menu displays.
19
When this button is visible, and you press the P key, you activate a print function.
Diagnostic Taskbar
The diagnostic taskbar is located immediately below the Allison Hybrid logo. It
allows the user to navigate among the diagnostic screens, regardless of the current
active screen. The following diagnostic screens are available from the diagnostic
taskbar:
 DTC & General Info
 Data Monitor
 Graphical View
 ESS Data Monitor
 Calibration Information
 Strip Chart
 Custom Data Monitor
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Secondary Status Bar
The secondary status bar at the bottom of the Allison DOC® For PC (H 40/50 EP)
window displays the following connection information:
#Days
 The number of days left in reactivation period.
Total Connection Time
 Displayed in the first panel. If the user is connected to the vehicle, the
information displayed is how long Allison DOC® For PC (H 40/50 EP) has
been connected to the vehicle. If the user is watching a snapshot, “Playback”
is displayed.
CAN Error Frames/Second*
 Displayed in the third panel. The information displayed is how many error
frames per second have been detected on the CAN databus. The value
displayed is dynamic and is updated every 5 seconds.
Total CAN error Frames*
 Displayed in the fourth panel. The information displayed is the total number
of error frames read off of the CAN databus since Allison DOC® For PC (H
40/50 EP) has been connected to the vehicle or how many error frames total
have been read off of CAN since the snapshot file was started. The value
displayed is dynamic and changes are displayed when they occur. This value
can be reset from the File menu.
* CAN error data is only available when statistics are supported by connected
translator device.
6-2. Exiting Allison DOC® For PC (H 40/50 EP)

There are two ways to exit Allison DOC® For PC (H 40/50 EP):
1. Click the EXIT button in the top right corner of the Allison DOC® For
PC (H 40/50 EP) window
2. Select the File drop-down menu and select Exit—the Allison DOC® For
PC (H 40/50 EP) program closes.
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7. Connecting the PC to the Vehicle
An RP1210A compliant PC-to-vehicle translator is required. Diagnostic

connections to H 40/50 EP Systems can only be made with the following
translation devices:
 Softing CANusb® (USB port)
 Softing CANCard2® (PCMCIA) (USB to PCMCIA adapters are not
supported)
 Softing CAN-AC2_PCI® (PCI bus)
 Nexiq usbLink (version 9.2.0.0 drivers or later)
 Noregon Wireless/USB Translator – All Allison Products
 Dearborn DPA5 Multi-Application (USB port)
Use the Noregon harness part number 12130 (or 12100) to connect the Softing (or
Nexiq usbLink, Noregon Wireless/USB, Dearborn DPA Multi-Application)
translator device to the vehicle connector. The diagram below illustrates the
hardware connections between the PC hosting Allison DOC® For PC (H 40/50
EP), the Softing translator device or Nexiq usbLink or Noregon Wireless/USB
Translator – All Allison Products, and the 12130 or 12100 harness. Due to the large
volumes of data that must be read, wireless or Bluetooth connections are not
recommended.
22
23
8. Starting Allison DOC ® For PC
(H 40/50 EP)
8-1. Starting the Program

There are three ways to start Allison DOC® For PC (H 40/50 EP):
 Double-click the Allison DOC® For PC (H 40/50 EP) icon on your PC
desktop,
 From your PC’s Start menu, select Programs→ Allison Transmission→
Allison DOC® For PC (H 40/50 EP). If you stored Allison DOC® For PC
(H 40/50 EP) in another location, follow the path to that location and
select Allison DOC® For PC (H 40/50 EP).
or,
 Double-click a playback file from within Windows Explorer (playback
files have an extension of ‘.aed’). After Allison DOC® For PC (H 40/50
EP) has started, the playback file will begin playing automatically.
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8-2. At Start-up
When you start Allison DOC® For PC (H 40/50 EP), the Warning window
displays. The Warning window lists basic H 40/50 EP troubleshooting tasks and
outlines basic safety considerations (see Warnings and Notes). The F4 -
CONNECT button initiates the software connection to a vehicle and the DEMO
button starts the Allison DOC® For PC (H 40/50 EP) Demo. The F3-DTC
LOOKUP button displays the Trouble Code Lookup window.
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9. Configuring and Updating Allison
DOC® For PC (H 40/50 EP)
9-1. Software Configuration

The Software Configuration menu allows you to tailor Allison DOC® For PC (H
40/50 EP) to your specific preferences and to update the Allison DOC® For PC (H
40/50 EP) application.
Access the Software Configuration function from the menu item at the top of the
screen.
From Software Configuration you can:
 Change languages
 Change units of measure
 Authorize Hybrid Reprogramming
 Update the Allison DOC® For PC (H 40/50 EP) application
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Tabs in the Software Configuration window are:
 General
 Reprogramming
 Update Application — the default tab
Access configuration items by clicking on the corresponding tab in the Software
Configuration window. Use the APPLY button to apply your selections to the
application.
General Tab
From the General tab you can:
 Select the Language used by the application.
 Select either English or Metric units of measure.
a-1. Selecting a Language
1. Click on the down arrow in the Language Selection field

2. Choose the language desired
3. Click the UPDATE button — most text used in Allison DOC® For PC (H
40/50 EP) is changed to the selected language.
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a-2. Selecting Units of Measure
1. Click on the down arrow in the Units of Measure field

2. Click on either English or Metric
3. Click the UPDATE button — all measurements in Allison DOC® For PC
(H 40/50 EP) are changed to either English or Metric units.
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Reprogramming
A training certificate must be provided to the Allison Support Center to enable

reprogramming.
To enable the Reprogramming feature, please contact Customer Support at 877-
659-6913 (US/Canada) or 1-336-970-5534 (International). You will need to
provide the Authorization key and Product Serial Number listed on this screen,
along with proof of reprogramming certification in order to obtain a password.
1. Enter the password from Customer Support in the Password field
2. Click the UPDATE button – reprogramming features will be enabled
Update Application Tab

a-3. Allison DOC® For PC (H 40/50 EP) Updates
Allison DOC® For PC (H 40/50 EP) updates are stored on Allison’s Allison
DOC® For PC (H 40/50 EP) Update Server.
NOTE: To receive updates from the Update Server, your PC or
laptop must be connected to the Internet. If your PC uses a proxy
29
server, see your IT department for instructions.
The Update Application function allows you to:

 Determine if an update is available
 Download the new version and update Allison DOC® For PC (H 40/50
EP)
 Download the new version to your hard drive and update Allison DOC®
For PC (H 40/50 EP) at a later time
30
a-4. Checking For An Allison DOC® For PC (H 40/50 EP) Update
Allison DOC® For PC (H 40/50 EP) checks the Allison Update Server for the
latest version of the software. You must have an Internet connection to access the
Allison Update Server.
1. Click on the Software Configuration menu.
2. Click on the Update Application tab — the Application Update window
displays.
3. Click on CHECK FOR UPDATE — Allison DOC® For PC (H 40/50

EP) accesses the Allison Update Server by way of the Internet. If a newer
version of Allison DOC® For PC (H 40/50 EP) than the one you are using
is found on the update server, the newer version can be applied to your
current Allison DOC® For PC (H 40/50 EP) or downloaded to your hard
drive. If a newer version is not found on the server, Allison DOC® For PC
(H 40/50 EP) checks your hard drive for a newer version.
NOTE: If the Allison Application Update server cannot be reached,
click the internet link displayed and follow the on-screen directions
to download and run the update function.
31
4. If an update is available, either from the server or your hard drive, the
CHECK FOR UPDATE button changes to APPLY UPDATE.
5. If your Allison DOC® For PC (H 40/50 EP) is up-to-date, a message
displays indicating you do not need to update.
6. If the update server is not available and an update is not stored on your PC
hard drive, a message displays providing the reason for an update not
being available.
a-5. Applying An Allison DOC® For PC (H 40/50 EP) Update

1. Click the APPLY UPDATE button — the Update Processing window
displays.
2. The latest version of Allison DOC® For PC (H 40/50 EP) is loaded, either
from the update server or from your PC hard drive.
3. As part of the update process, Allison DOC® For PC (H 40/50 EP) may
display a message stating that your PC must be restarted.
10. Connecting/Disconnecting
10-1. Connecting
NOTE: Allison DOC® For PC (H 40/50 EP) supports only
RP1210A compliant devices.
The Connect/Disconnect window establishes the software connection between
Allison DOC® For PC (H 40/50 EP) and the PCM, DPIM, and ESS. The PCM
consists of two control modules, the Vehicle Control Module (VCM) and the
Transmission Control Module (TCM). The two control modules gather and assess
information, communicate with other controllers via the CAN bus, and issue
commands based upon data provided by the H 40/50 EP sub-systems. The TCM
logs diagnostic trouble codes.
To establish a connection between Allison DOC® For PC (H 40/50 EP) and the
System:
32
1. From the Warnings window of Allison DOC® For PC (H 40/50 EP),
click the button or click the F4 – Connect button, or

press the F4 key. The Transmission Connect window appears.
Check the SmartConnect option to have Allison DOC® For PC (H

40/50 EP) attempt to automatically determine how to connect to the
vehicle.
Uncheck the SmartConnect option and click the Connect button to
specify the connection parameters manually.
33
NOTE: Only the USB devices for the NEXIQ USB-Link and Noregon
Wireless/USB Translator adapters are tried in the SmartConnect option. To
use the wireless feature for the NEXIQ and Noregon adapters, uncheck
SmartConnect and select appropriate options in the dropdown boxes.
Upon a successful connection, the DTC & General Information
window displays.
If a connection is not established, the Connect Help window displays.
34
10-2. Disconnecting
NOTE: Disconnect breaks the Allison DOC® For PC (H 40/50 EP)
to System connection; it does not deactivate the Allison DOC® For
PC (H 40/50 EP) software.
To break the connection between Allison DOC® For PC (H 40/50 EP) and the
System:
1. Press the F4 key— Allison DOC® For PC (H 40/50 EP) vehicle
communications stop.
OR
2. Click the button— Allison DOC® For PC (H 40/50 EP)

vehicle communications stop.
35
11. Viewing Diagnostic Data
Diagnostic data is displayed on several different screens. The seven screens appear
in the Diagnostic Taskbar. Access a screen by clicking on the associated button.
11-1. Diagnostic Trouble Codes & General

Information
A Trouble Code is a pair of two-digit codes, primary and secondary, that indicates
a problem in the transmission. A code is also referred to as a Diagnostic Trouble
Code (DTC), or a fault code. The primary code indicates the type of problem and
the secondary code more closely defines the fault. A Diagnostic Trouble code is
often referred to as a “Trouble Code”, “a DTC”, or “a Code”.
36
Displaying DTCs and General Information
DTC
The Diagnostic Trouble Code associated with the information being displayed.
Active
Yes or No indicates if the DTC is active. When a code is logged by the System and
the condition causing the code still exists, that code is said to be active; otherwise
the DTC is inactive.
Stop System
Yes or No indicates if the System has issued a Stop System command in response
to the DTC. A Stop System command shuts down the H 40/50 EP and illuminates
the Stop System dash lamp.
Check System
Yes or No indicates if the System has issued a Check System command in response
to the DTC. A Check System command may require degraded performance of the
H 40/50 EP. A Check System command illuminates the Check System dash lamp.
37
MIL
Yes or No indicates if the Malfunction Indicator Lamp is associated with the DTC.
This column is only visible when connected with a MY14 or later H 40/50 EP.
System Over-Temp
Yes or No indicates if the System has detected an over-temperature condition in
any of the H 40/50 EP components. An over-temperature condition illuminates the
System OverTemp dash lamp and may cause degraded performance of the H 40/50
EP.
Failure Record
A collection of key data points and what their values were at the time the DTC
occurred. A Yes (Y) indicates that a Failure Record is available for the associated
DTC.
Counts
The number of times, up to 7, that the DTC has been logged since the last time
codes were cleared.
Description
Describes the associated DTC.
System ID
Identifies the set of calibrations used by the H 40/50 EP controllers.
TCM Ignition (Wires #)
Indicates the low voltage system ignition voltage.
Oil Level
Indicates the depth of oil in the EV Drive™ sump.
Sump Oil Temp
Indicates the temperature of the oil in the EV Drive™ sump.
Energy Storage Pack Temperature
Indicates the internal temperature of the Energy Storage System.
SPN and FMI
Indicates the set of numbers that identifies an Energy Storage System fault.
Energy Storage System Fault Description
Describes the Energy Storage System fault identified by the SPN and FMI.
38
Clearing DTCs
NOTE: The “Clear DTC Information” button clears transmission
faults.
1. In the DTC & General Information window, click the
button.
A window appears displaying the message “Clear Active Codes Request
Completed Successfully”
2. Click the OK button
Clearing Heavy-Duty On-Board Diagnostics DTCs
NOTE: The “Clear All Vehicle HD-OBD DTCs” button sends a

message to clear the transmission faults using Allison's proprietary
message and then sends a message to clear vehicle faults.
NOTE: The “Clear All Vehicle HD-OBD DTCs” button is useful for
HD-OBD compliant vehicles only.
NOTE: The “Clear All Vehicle HD-OBD DTCs” button and the
“MIL” column in the DTC grid are only visible when connected with a
MY14 or later H 40/50 EP.
button.
A window appears displaying the message “Clear Diagnostics Information
completed successfully”.
2. Click the OK button.
39
Clearing Critical Codes
A critical code is a DTC that, if cleared without the related fault being repaired or
corrected, could damage the H 40/50 EP. A Warning message displays when
requesting to clear a Critical Code.
EXAMPLE: WARNING — clearing code 77 01 without following the proper
service procedure to identify and repair the failed relay could result in damage
occurring to the Energy Storage System and/or the DPIM. Do you wish to
continue?
Performance Complaints
Use the Performance Complaints function when no DTCs are present to
troubleshoot a transmission performance symptom.
a-1. Displaying Performance Complaints Information

button.
2. The Performance Complaints window displays.
3. Select the appropriate Vehicle Complaint from the drop-down list.

4. Click the OK button—the Troubleshooting Manual page to the
Performance Complaint section displays.
40
Failure Records
a-2. Displaying Failure Records
You can view the last five DTC failure records by clicking on a Y in the Failure
Record column of the DTC & General Information. The DTC associated with the
Failure Record displays in the upper-left corner of the window.
Failure Record Display
41
11-2. Diagnostic Data Monitor
Displaying the Diagnostic Data Monitor

The Data Monitor allows you to view System information in a table format. The
data displayed is dynamic. Speed and other data changes are displayed as they
occur.
To display the Data Monitor, click the Data Monitor button from the Diagnostics
Taskbar
H 40/50 EP Data Monitor
a-1. Diagnostic Data

The H 40/50 EP Data Monitor displays diagnostic data in fifteen groups.
Click on the + button to expand a data group.
Click on the – button to collapse a data group.
42
The Sections and data groups are as follows formatting has improvement
opportunities:
 Diagnostic Data
a. Analog Inputs g. Inverter Information
Information h. Motor Information
b. Drive Unit Oil i. Pulse Inputs Information
Information
j. Push Button Shift Selector
c. Energy Storage
k. Solenoid Output
System Information
Commands Information
d. Engine Brake
l. Torque/Speed Control
Information
m. Vehicle Information
e. Engine Information
n. DC/DC Converter
f. EP System
Information o. Fan Drive
 Diagnostic Data —description and wire number, if appropriate,

of the information.
 Value — the value of the associated diagnostic data.
 Units –– units of measure for the value.
a-2. Wire #
 Wires
 Input Wires
 Output Wires
 Wire # — the wire number of the programmed function
 Wire Name — name of the wire
 State — current state
NOTE: Double click in the wire grid to display the Input/Output
Functions section of the Troubleshooting Manual.
43
11-3. The Graphical View
The Graphical View displays diagnostic data using gauges, thermometers, indicator
lights, text boxes, and a VCM Output Wire data display.
Displaying the Graphical View

Click the Graphical View button from the Diagnostics Taskbar
H 40/50 EP Graphical View
The following information is included in the Graphical View:
NOTE: A gauge or thermometer can be resized by dragging the

edges or corners of the gauge or thermometer.
44
Engine Speed
The RPM indicated by needle gauge and digital readout.
Brake %
The percentage of braking, indicated by needle gauge and digital readout.
Output Speed
The RPM indicated by needle gauge and digital readout.
Energy Storage DC Voltage
The average DC voltage of the ESS.
Accelerator Pedal
The percentage of applied accelerator travel.
Motor A Temperature
The internal temperature of Motor A.
Motor B Temperature
The internal temperature of Motor B.
TCM Ignition (Wire #)
The ignition voltage.
Selected Gear
The direction of motion selected at the shift selector.
Current Gear
The direction of motion commanded by the system.
Sump Oil Temperature
The temperature of the oil in the EV Drive™ sump.
The internal temperature of the Energy Storage System.
Wires
A subset of VCM input and output wires.
45
11-4. The Energy Storage System Data Monitor
Displaying the Energy Storage System Data Monitor

The Energy Storage System Data Monitor is similar to the Data Monitor.
To display the Energy Storage System Data Monitor click the ESS Data Monitor
button from the Diagnostics Taskbar
NOTE: If ESS data was not requested when the recording was made
or was requested and then turned off, the ESS data grid will be blank.
NOTE: ESS data groups must be selected on the ‘Request ESS

Data’ dialog.
H 40/50 EP Energy Storage System Data Monitor
46
Click on the + button to expand a data group. You’ve got to retake the picture.
Those numbers are bad
Click on the – button to collapse a data group.
The Sections and data groups are as follows:
 Diagnostic Data
 Analog Inputs Information
 Drive Unit Oil Information
 Energy Storage System Information
 Engine Brake Information
 Engine Information
 EP System Information
 Inverter Information
 Motor Information
 Pulse Inputs Information
 Push Button Shift Selector
 Solenoid Output Commands Information
 Torque/Speed Control
 Vehicle Information
 DC/DC Converter
 Fan Drive
 Energy Storage System Data
 Energy Storage Currents
 Energy Storage Fan Speed/Supply Voltages
 Energy Storage Temperatures
 Energy Storage Voltage
11-5. TCM/Calibration Information

The TCM/Calibration Information window displays the values of all Customer
Modifiable Constants (CMCs), the SID value, Hardware Configuration information
(for pre-4th Gen and 4th Gen TCM/VCM Types), Energy Storage System ID
information, and each I/O wire and its current state.
47
Displaying TCM/Calibration Information
To display TCM/Calibration information click the Calibration Information button
from the Diagnostics Taskbar
H 40/50 EP TCM/Calibration Information
CMC Descriptions
The Customer Modifiable Constants are displayed on the TCM/Calibration
Information screen, and can be reprogrammed (see section 14 of this manual). The
values include the following:
Fast Idle Speed 1
Speed of the engine when Fast Idle is selected
Output Speed Indicator - Turn On Speed
Speed at which the output speed indicator on the dash will light (if the dash is so
equipped) to indicate that the vehicle is moving and that functions dependent on
0mph vehicle speed (such as the wheelchair ramp) will no longer operate.
48
Output Speed Indication - Turn Off Speed
Speed at which the output speed indicator on the dash will turn off (if the dash is so
equipped) to indicate that the vehicle has come to a stop and that functions
dependent on 0mph (such as the wheelchair ramp) will now operate.
F to R and R to F Shifts
Enables the user to either Allow or Inhibit shifting from Forward to Reverse
without shifting through Neutral. With either selection, the shift must occur at
0mph.
N/V
The ratio based on the following calculation:
[(axle ratio) X (tire revolutions per mile)]/60 = N/V
This ratio is used to determine the maximum vehicle limits for the following:
 Maximum Forward Vehicle Speed
 Maximum Reverse Vehicle Speed
 Acceleration Control
If the N/V CMC is not successfully received from both the TCM and VCM, or if
the values received from the TCM and VCM are not within 0.1 of each other, the
N/V value will be displayed as “Error.”
If “Error” is displayed, the user should attempt to reprogram the CMC. If
reprogramming the CMC does not fix the error, further service is required.
Maximum Forward Vehicle Speed
Maximum speed that the vehicle can be driven in forward range
Maximum Reverse Vehicle Speed
Maximum speed that the vehicle can be driven in reverse range
Acceleration Control
In vehicles with pre-2006 software, acceleration control is displayed as a numerical
value that represents the rate of acceleration (a smaller acceleration control number
means that the acceleration is slower at take-off). In vehicles with 2006 software
and later, acceleration control is displayed as one of five values:
 HyEconomy
 Economy
 HyStandard
 Performance
 HyPerformance
49
HyEconomy will give the user the slowest acceleration at take-off, and
HyPerformance will give the user the fastest acceleration at take-off. The rate of
acceleration at take-off affects the fuel consumption of the vehicle.
HUSH Mode Enable Select
This is a drop-down menu that is only displayed on Allison DOC® For PC (H
40/50 EP) if the computer is connected to (or the snapshot was taken on) a vehicle
with HUSH mode installed. This CMC allows the user to select by what method
HUSH Mode will be triggered on the vehicle. The drop-down options are as
follows:
 Disabled
 Manual Mode
 Auto HW Input
 Auto CAN Input
Inverter Standby
This is a drop-down option that lets the user either Enable or Disable Inverter
Standby. If the user decides to Enable Inverter Standby, one or both of the
inverters may disable when the engine is at idle and the vehicle speed is 0mph to
reduce fuel consumption.
Battery Prognostics Indicator Enable
This is a drop-down option that lets the user either Enable or Disable Battery
Prognostics Indicator. This CMC is only available on model year 2012 and later
systems.
NOTE: If the CMCs and /or SID were not successfully retrieved
during the connection process, the CMC values are N/A and the SID
value is blank. Latest support model year is assumed.
If this occurs and the connection is Bluetooth or Wireless, attach the
USB cable and reconnect with a wired connection.
50
11-6. The Strip Chart
Displaying the Strip Chart

The Strip Chart is a graph that tracks, over time, changes in selected data as the
changes occur.
The data-against-time data stream is continuous regardless of the Strip Chart mode
selected.
To display the Strip Chart click the Strip Chart button from the Diagnostics
Taskbar
1. Select up to fifteen Diagnostic Data types from the left-hand column or

select a preconfigured data group from the “Saved Strip Charts” pull-
down menu and click the Load button.
2. Choose a color for the trace of the data selected or use the default color.
NOTE: Contrasting colors are easier to see on the strip chart.
3. Click OK.
51
The selected data types appear in the Strip Chart window.
H 40/50 EP Strip Chart
Data Trace Identification

The selected data is assigned a color on the graph. The name of the data and its
corresponding color is displayed in the upper-right corner of the Strip Chart
display.
X-axis Scaling
The passage of time in seconds is indicated on the X-axis, horizontal bottom of the
graph. As time passes, data lines on the graph move to the right. The Strip Chart
displays 10 seconds of data at a time. If playing back recorded data, the VCR
Control window displays the Total File Time and the Current File Time, in
minutes. Total File Time is the total length of the recording. Current File Time is
the time elapsed since you started the playback.
52
Y-axis Scaling
The Y-axis, vertical left side of the Strip Chart, displays a range of values based
upon the data selected for display. If you select data having different types of
measurements such as input rpm and engine cooling temperature, a divisor,
preceded by a slash (/), displays next to the data that requires calculation to
determine the correct value. For example: input speed and engine cooling
temperature. RPM is displayed on the Y-axis, from 0 to 4000. To determine the
engine cooling temperature, divide the value of the engine cooling temperature
trace by 15.7. An easier method is to use the Strip Chart Cursor mode, which
calculates the adjustment and displays the correct value.
Strip Chart Modes

Several data display modes are selectable from the tool bar in the upper left portion
of the Strip Chart window. These modes, or commands, allow you to control the
data display on the Strip Chart. To change to a particular mode, simply click the
desired mode icon. When a mode other than Plot is selected, the data display at that
time is frozen; but the data-against-time stream continues in the background. When
Plot is re-selected, the data-against-time stream is re-entered at the time Plot was
re-selected.
The control modes are:
Plot
Plot is the default Strip Chart mode, where data lines move from left to right across
the Strip Chart graph.
Pause
Pauses the plot. Data continues to be collected, but not displayed in the graph.
Click the PLOT button to resume normal plotting.
Zoom Out All Axes

Each click on the Zoom Out All Axes button increases the values displayed to the
left of the graph, which increases the area displayed and provides a less detailed
display than the standard plot mode. Click the PLOT button to resume normal
plotting.
Zoom In All Axes

Each click on the Zoom In All Axes button decreases the values displayed to the
left of the graph, which decreases the area displayed and provides a more detailed
53
display than the standard plot mode. Click the PLOT button to resume normal
plotting.
Cursor
Cursor mode allows you to place a vertical line at any point in the graph. A
window containing the Y, vertical, value of the selected trace displays next to the
cursor. Use drag and drop to position the cursor line. The Y value is for the data
selected from the list relating a line color to data. The cursor line color is the same
as the selected data line.
Print
Sends the Strip Chart data display to your printer.
Change Background button

For higher contrast, the Change Background button cycles among white, yellow,
and black. If printing the strip chart, it is suggested that white is chosen as the
background color to conserve printer ink.
Annotate button (playback only)
Allows the technician to add notes to a strip chart that will be printed and analyzed.
After a note is added, the technician can move it to any location on the stopped
strip chart. The technician may also save these annotations for future reference.
Once saved, the technician can use the Analog dialog to go to saved annotations.
Annotations are saved in a separate file using the original name of the playback file
and a file extension of “Annotations.xml”. When emailing playback files, you
should also email the corresponding Annotations.xml file. If you use the
54
SnapshotE-mail functionality to attach playback files, the corresponding
Annotations.xml file will automatically be attached if applicable.
11-7. The Custom Data Monitor
Displaying the Custom Data Monitor

The information to be displayed in the Custom Data Monitor window may be
selected by adding or removing data items or parameters to the display.
The Custom Data Monitor window is the same as the Data Monitor window, except
that only the selected data is displayed. Selected data must be re-selected each time
a new diagnostic session is connected unless a Custom Data List is saved. The ESS
data is also available on the custom data monitor.
To select Custom Data Monitor data types click the Custom Data Monitor button
from the Diagnostics Taskbar
1. Select the desired Diagnostic Data items or the desired group of data
items.
2. Click the button or double click the selection—the selected data
items appear in the right-hand column.
55
3. Click the OK button—the selected data items appear in the Custom Data
Monitor window.
H 40/50 EP Custom Data Monitor Configuration Window
56
H 40/50 EP Custom Data Monitor
To remove Custom Data Monitor data:

1. Click the Custom Data Monitor button from the Diagnostics Taskbar—the
Custom Data Monitor Configuration window displays.
2. Select the desired Diagnostic Data items from the right-hand column.
3. Click the button—the selected data items are restored to the
left-hand column.
4. Click the OK button—the deleted data items no longer appear in the
Custom Data Monitor window and the window closes.
11-8. Data Bus Viewer
Displaying the Data Bus Viewer

The data flowing from the vehicle and Allison DOC® For PC (H 40/50 EP) is
viewable in the Data Bus Viewer. You can view Data Bus Messages in either
57
decimal (base 10) or hexadecimal (base 16) number systems. The data bus traffic
can also be saved to a file for later analysis.
To view Data Bus Traffic:

1. Select the File drop-down menu.
2. Click on the Data Bus Viewer menu item — the Data Bus Viewer window
displays.
H 40/50 EP Data Bus Viewer
Hexadecimal
Toggles the Data Bus Message display between decimal and hexadecimal number
systems
58
CAN bus load (percent)
Displays the current percent CAN bus load.
CAN bus load peak (percent)
Displays the peak percent CAN bus load since the data bus viewer was opened.
* CAN bus load and bus load peak are only available when statistics are supported
by the connected translator device.
Engineering Units
Engineering Units section includes SAE J1939 Message and Parameter supported
by the Allison Transmission controller. This information consists of all Messages
and Parameters the transmission control module broadcasts and receives via J1939.
Refer to the Allison Transmission DATALINK COMMUNICATIONS technical
document, available on the Allison Transmission Extranet, for specific information
for each of the displayed J1939 Messages/Parameters.
 Parameter—displays SAE J1939 Messages the TCM can receive/send.
Each SAE J1939 Message can be expanded to display the corresponding
SAE J1939 parameter.
TOOL TIP: Each SAE J1939 Message is displayed in its
acronym form. In order to see the complete/long description of
a Message, place the cursor (do not click) over its acronym, and
a tool tip is displayed.
Since each Message can be broadcasted from different Source Addresses

(SA), the tool displays every detected SA that can initiate a given
Message. Consequently, if the user is interested in finding a particular
J1939 parameter (for example, Percent Load at Current Speed), the first
step would be to find out which J1939 Message contains that parameter
(EEC2: Electronic Engine Controller # 2), and second to see if Databus
59
Viewer has detected that message in the databus. If detected, the Databus
Viewer will display the SA of the controller sending that particular
message. At this point, the user can expand that message to display the
parameter of interest.
 Value—the value/state of the parameter.
 Units—the units of measure used for the value.
Source Addresses
Describes the Source Addresses (SA) that can be included/displayed in the Data
Bus Viewer
Pause/Continue Button
Pauses and continues the Data Bus Message display
Clear Button
Clears all Data Bus Message data
Save Button
Saves the data as displayed in Data Bus Viewer in a file named by date and time
that is located in the Saved DataBusViewerFiles folder under the Allison DOC®
For PC – Service Tool user data folder. Use Windows Explorer to navigate to this
hard drive hard drive location, usually defaulted to …\Documents and Settings\All
Users\Allison Transmission\Allison DOC For PC - Service Tool\Saved
DataBusViewer.
Close Button
Closes the Data Bus Traffic viewer
60
Playing Back Data Bus Viewer Files
The following steps describe how to playback the files saved with the Data Bus
Viewer:
1. Select the File drop-down menu.
2. Click on the Data Bus Viewer menu item — the Data Bus Viewer window
displays.
3. Click on the Open Data Bus Session button — a standard file dialog
displays.
4. Navigate file dialog to select the desired data bus session file — the
playback starts.
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12. Action Requests
12-1. Request Energy Storage System Data
Displaying Energy Storage System Data

The Request Energy Storage System Data action request turns on and off
commands to display specific blocks of data from the Energy Storage System.
Blocks of data from the Energy Storage System that can be requested are as
follows:
 Voltages
 Currents
 Fan Speed/Supply Voltages/Amp-Hour Throughput
 Temperatures
Enable the H 40/50 EP Energy Storage System Data by
1. Selecting the Action Request drop-down menu
2. Selecting Request Energy Storage System Data
The Energy Storage System Data Toolbox Window displays

H 40/50 EP Energy Storage Data Block Toolbox Window
Click on the Energy Storage System Data Block buttons to command those data
groups to be requested. A green button indicates that the data is being requested.
62
A black button indicates that the data is not being requested. Unselecting a button
will cause that data to stop being sent and the last value received will be displayed
for that group’s data values.
To stop requesting all Energy Storage System Data
 Click on the “X” in the upper right-hand corner of the Request Energy
Storage Data Toolbox Window
Or
 If the Request Energy Storage System Data Toolbox Window is active,
press the ESC key.
NOTE: To see the data being requested, the user must select the
Energy Storage System Data Monitor window.
NOTE: The Energy Storage Data can only be displayed, plotted, or

stored in a snapshot log file when the data is being requested. The
Energy Storage Data is also available in a report format.
12-2. Output Tests
Testing Output Wires and Functions

The Output Test toggles the selected output wire/function on and off to determine
if the output wire/function can be turned on or off when commanded.
NOTE: The vehicle must be in Neutral to run any output test.
NOTE: Some of the Output Tests require that the Engine be turned
on or off. An error message will be displayed if the engine is not in
the required state.
Outputs that can be tested are:

 Auxiliary  C2 Blocking  Inverter B  System
Brake Solenoid Enable Overtemp
Indicator Command Indicator
 Output Speed  Inverter  Wait To  Reverse
63
Indicator Wakeup A Start Warning
and B Indicator
 Energy  C1 Solenoid  Battery  Check
Storage Command Cooling System
Wakeup Request Indicator
 Engine  C2 Solenoid  Stop System  Shift
Wakeup Command Indicator Selector
Wakeup
 C1 Blocking  Inverter A  Range  Main Boost
Solenoid Enable Indicator Solenoid
Command Command
 HUSH  HUSH  Main Boost
Mode Pre- Mode Pressure
Charge Active Test
 Hybrid Init  HVDM  High  High
Master Voltage Voltage
Discrete Accessory Accessory
Enable CH1 CH2
Discrete Discrete
Enable Enable
Enable the H 40/50 EP Output Tests by:

1. Selecting the Action Request drop-down menu.
2. Selecting Output Test —the Output Test Toolbox displays.
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H 40/50 EP Output Tests Toolbox Window
From the drop-down menu, select an output wire/function to test.

Click the ON or OFF buttons to test the wire/function. For the Main
Boost Pressure Test, the buttons are labeled Low/Full instead of On/Off.
To exit Output Tests, click on the “X” in the upper right-hand corner of
the Output Tests Toolbox window, or, if the Toolbox window is active,
Output Tests may also be closed by pressing ESC.
After an output test is exited, the output is returned to its normal state.
Required Test Conditions and Expected Responses

The required test conditions and expected responses for running each of the Output
Tests are as follows:
 Auxiliary Brake Indicator
o Turns On and Off the Auxiliary Brake Indicator Lamp
o Tests Wire 320 (Pre 4th Gen TCM/VCM Type) or Wire 304 (4th
Gen TCM/VCM Type) from the TCM
 Output Speed Indicator
o Turns On and Off the Output Speed Indicator Lamp (OEM
specific)
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 Energy Storage Wakeup
o The engine must be Off
o Turns the Wakeup signal to the Energy Storage System On and
Off
o This test may trigger DTC 77-06
o This test may trigger ESS Fault SPN 3105
 Engine Wakeup
o Turns the Wakeup signal to the Engine On and Off
o This test may trigger DTCs 66-24, 66-29, and 66-34
 C1 Blocking Solenoid Command
o Turns the C1 Blocking Solenoid On and Off electrically
 C2 Blocking Solenoid Command
o Turns the C2 Blocking Solenoid On and Off electrically
 Inverter Wakeup A and B
o Turns the Wakeup signal to the Inverters On and Off
o This test may trigger DTCs 66-18, 66-19, 66-31, 66-32, 66-37,
66-38, 25-20, 25-21 and 80-22
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 C1 Solenoid Command
o Turns the C1 Solenoid On and Off
o This test does not have an associated current state that can be
read by DOC; therefore the “Current Output State is On/Off” will
not be displayed
 C2 Solenoid Command
o Turns the C2 Solenoid On and Off
not be displayed
 Inverter A Enable
o Enables and Disables Inverter A using a CAN message
 Inverter B Enable
o Enables and Disables Inverter B using a CAN message
 Wait to Start Indicator
o Turns On and Off the Wait to Start Indicator Lamp
o Only available for Model Year 12 and previous
Gen TCM/VCM Type) from the VCM
 Hybrid Init
o Only available for Model Year 13 and later
o Tests Wire 104 (4th Gen TCM/VCM Type) from the VCM
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 Battery Cooling Request
o Turns On and Off the Battery Cooling Request
 Stop System Indicator
o Turns On and Off the Stop System Indicator Lamp
 Range Indicator
o Turns On and Off the Range Indicator Lamp (OEM specific)
 HUSH Mode Active
o Turns On and Off the HUSH Mode request in vehicles equipped
with HUSH mode
 System Overtemp Indicator
o Turns On and Off the System Overtemp Indicator Lamp
 Reverse Warning
o Turns On and Off the Reverse Warning Indicator Lamp (OEM
specific)
 Check System Indicator
o Turns On and Off the Check System Indicator Lamp
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 Shift Selector Wakeup
o Turns the Wakeup signal to the Shift Selector On and Off
o Tests Wire 228 from the VCM (Pre 4th Gen TCM/VCM Type) or
Wire 350 from the TCM (4th Gen TCM/VCM Type)
o This test may trigger DTC 23-12 (Pre 4th Gen TCM/VCM Type)
 Main Boost Solenoid Command
o Turns the Main Boost Solenoid On and Off electrically
o Tests Wire 224 from the VCM (Pre 4th Gen TCM/VCM Type) or
Wire 378 from the TCM (4th Gen TCM/VCM Type)
o This test may trigger DTCs 45-32 and 45-34
not be displayed
 Main Boost Pressure Test
o The engine must be On
o Gives the Main Boost High and Low pressure hydraulically
o This test may trigger DTCs 45-32 and 45-34
o The buttons are labeled Low/Full, instead of On/Off
read by DOC; therefore the “Current Output State is …” will not
be displayed
 HUSH Mode Pre-Charge
o Turns On and Off the HUSH Mode Pre-Charge request in
vehicles equipped with HUSH mode
 HVDM Master Discrete Enable
o Tests Wire 365 (4th Gen TCM/VCM Type) from the TCM
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 High Voltage Accessory CH1 Discrete Enable
o Tests Wire 330 (4th Gen TCM/VCM Type) from the TCM
 High Voltage Voltage Accessory CH2 Enable
o Tests Wire 130 (4th Gen TCM/VCM Type) from the VCM
12-3. Reset Adaptives
Resetting H 40/50 EP Adaptives

The H 40/50 EP Reset Adaptives action request resets certain system adaptives to
the original factory calibration values and invokes fast adaptive algorithms to adapt
the parameters.
The adaptives that can be reset are as follows:
1. Clutch 1 and Clutch 2 Adaptives
2. Battery Adaptives
3. Accelerator Pedal Adaptives
4. Main Boost Adaptives
Enable the H 40/50 EP Reset Adaptives by
2. Selecting Reset Adaptives—the Reset Adaptives Toolbox displays
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H 40/50 EP Reset Adaptives Toolbox Window
To reset adaptives
1. Select the checkboxes corresponding to the adaptives desired to be reset
2. Select the RESET ADAPTIVES button
3. DOC will display a Yes/No window that states “Are you sure you want to
reset adaptives?”
4. Selecting “Yes” will reset the selected adaptives
To exit Reset Adaptives, click on the “X” in the upper right-hand corner of the
Reset Adaptives Toolbox window, or, if the Toolbox window is active, Reset
Adaptives may also be closed by pressing ESC.
Viewing C1 and C2 Adaptives

To view either Clutch 1 or Clutch 2 Adaptives, click on the Clutch 1 Adaptives Tab
or Clutch 2 Adaptives Tab in the Reset Adaptives Toolbox window.
The following information displays in the Clutch 1 Adaptives Tab and the Clutch 2
Adaptives Tab:
 Temperature
 Fill Time
 Count
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H 40/50 EP Clutch 1 Adaptives Tab
Using the Reset Adaptives

Adaptives need to be reset only if a new component is installed or if instructed to
do so by H 40/50 EP Service Engineering. The adaptives are used for the
following purposes:
 Clutch Adaptives—Adjust clutch fill time as a function of temperature
 Battery Adaptives—Adjust battery amp-hour per hour usage in ESS
 Accelerator Pedal Adaptives—Adjust the voltage offset (what voltage
defines 0% throttle input)
 Main Boost Adaptives—Adjust fill time as a function of temperature
12-4. Clutch Test
Testing Clutch 1 and Clutch 2

The H 40/50 EP Clutch Test uses a software toolbox window to activate the clutch
tests.
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NOTE: To start the clutch test, the vehicle must be in Neutral with
the brake applied and the engine on.
NOTE: Only one clutch may be tested at a time.
Enable the H 40/50 EP Clutch Test by:

2. Selecting Clutch Test — the Clutch Test Toolbox displays.
H 40/50 EP Clutch Test Toolbox Window
3. Ensure that the engine is on and the vehicle is in Neutral

4. Ensure that the brake pedal is depressed for the duration of the test
5. Click on the clutch to be tested.
6. Select “F” on the Shift Selector
7. The clutch being tested is indicated by the green “light” being illuminated
and the other clutch labeled “OFF”.
8. Stop the clutch test by selecting Neutral on the Shift Selector and clicking
the button of the clutch being tested. The test is over when the clutch
being tested is labeled “OFF” and the vehicle is in Neutral.
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To exit Clutch Tests, click on the “X” in the upper right-hand corner of the Clutch
Test Toolbox window, or, if the toolbox window is active, Clutch Tests may also
be closed by pressing ESC.
12-5. Motor A and Motor B Spin Tests
Testing Motors A and B
NOTE: To operate a motor spin test, the engine must be off.
The Motor Spin tests verify that the motors spin when commanded and that they
spin in the direction commanded. The Motor A and Motor B Spin Tests use a
software toolbox window to spin the selected motor clockwise or counter-
clockwise.
Enable the Motor A or Motor B Spin Test by:
2. Selecting Motor A Spin Test or Motor B Spin Test — the Spin Test
toolbox displays.
H 40/50 EP Motor Spin Test Toolbox Window
3. Spin the motor in the direction desired by clicking the appropriate button.
The buttons will be inactive while the test is running.
To exit Motor Spin Tests, click on the “X” in the upper right-hand corner of the
Motor Spin Test Toolbox window, or, if the Toolbox window is active, Motor Spin
Tests may also be closed by pressing ESC.
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12-6. DTC Floating Window
Displaying the DTC Floating Window

The DTC Floating Window displays all DTCs that are listed on the Trouble Code
window and whether the code is active or inactive. When selected, this floating
window is displayed on any active window of DOC.
To display the DTC Floating Window:
1. Select the Action Request drop-down menu
2. Select DTC Floating Window—the DTC Floating Window displays.
H 40/50 EP DTC Floating Window
To remove the DTC Floating Window

1. Select the Action Request drop-down menu
2. Select DTC Floating Window— the DTC Floating Window is removed.
Or
Select the “X” icon in the upper right-hand corner of the DTC Floating
Window
Or
If the DTC Floating Window is active, use the ESC key.
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12-7. Reset Service Indicator
Resetting H 40/50 EP Service Indicator

The H 40/50 EP Reset Service Indicator action request resets the service indicator
lamp. This action request is only available in model year 2012 or later systems.
Reset the H 40/50 EP Service Indicator by
2. Selecting Reset Service Indicator — a dialog box displays asking you to
confirm
3. Clicking the YES button — a confirmation window displays
NOTE: The Battery Prognostics Indicator CMC must be set to

Enabled to use the Reset Service Indicator action request.
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13. Snapshots
13-1. Recording a Snapshot

Snapshots record all data being tracked, allowing you to save the data for playback.
At start up Allison DOC® For PC (H 40/50 EP) automatically begins receiving
data. Data is not saved continuously unless a trigger option is selected in the
Record Options window or the F6 key is pressed.
If no data bus traffic is detected for 6 seconds, Allison DOC® For PC (H 40/50 EP)
assumes the vehicle ignition has been turned off, recording is halted, and the
Ignition Off window displays.
 Click NO to not save the recording.

 Click YES to save the recording — the Save As window displays.
If you close Allison DOC® For PC (H 40/50 EP) during a recording session the
following window displays—
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 Click YES to save the recording
 Click NO to not save the recording
 Click CANCEL to return to Allison DOC® For PC (H 40/50 EP)
NOTE: Data is recorded in 30-minute blocks or until the maximum

size of the file has been reached. If a session lasts more than 30
minutes, data recorded at the beginning of the session is lost. This
function is similar to adding a ball to a tube filled with balls. The
new ball pushes the oldest ball out of the end of the tube.
To record a snapshot:
1. Click the F5 –Trigger Recording button, or press the F5 key or
immediately begin recording
Or, to set up the recording options
1. Select the Snapshot drop-down menu
2. Select Record.
3. Select Recording Options—the Record Options window displays.
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4. Select one of the following trigger conditions to start recording data:
 When this Trouble Code appears, remember this session. You
must select a Trouble Code from the drop-down list. If the
Trouble Code entered occurs, the session is recorded.
 When any Trouble Code appears, remember this session. The
session is recorded if any Trouble Codes occur.
 Trigger Now. Recording begins immediately after you click OK.
 Update record option; do not trigger snapshot. No session is
recorded. The current session is not recorded, but the record
options are saved for future recording purposes.
5. Determine whether or not a snapshot session will be triggered when the
Energy Storage System Data is requested or if a bookmark will be inserted
when the Energy Storage System Data is requested. The default setting is
that a snapshot session will be neither triggered nor bookmarked if the
Energy Storage System Data is requested.
6. A snapshot can be recorded up to thirty minutes before or after a trigger
event. The default times are five minutes before and ten minutes after a
trigger event.
7. Click OK.
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F3 – Trigger Snapshot/Bookmark
F5 –Trigger Snapshot/Bookmark is a feature that allows you to start recording
data or bookmark a position for future reference if a data recording has already
been started. If a snapshot has not been started yet, the F5 button is labeled
“Trigger Snapshot.” If a snapshot is currently being recorded the F5 button is
labeled “Bookmark.” Bookmarks are assigned a sequential number in the order in
which they were inserted into the playback file. In addition to their bookmark
number, bookmarks are associated with a time relative to the length of the
recording. To insert a bookmark while recording data either press the F5 keyboard
key or click on the F5 –Trigger Snapshot/Bookmark button.
NOTE: If a recording has not been started and a bookmark is

inserted, recording starts immediately and ignores all record options.
Bookmark #1 and a time stamp are set to the beginning of the file.
NOTE: The TRIGGER SNAPSHOT button text changes to display

the next Bookmark #.
13-2. Stopping/Saving Playback Files

1. Click the F6 - Stop Recording button or press the F6 key.
2. Select Record.
3. The confirmation window displays.
4. Click YES.
The Save As window displays.
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5. Type a log file filename. Do not type a filename extension (example –
Alpha5, NOT alpha5.aed).
NOTE: To save a recording in a folder other than the Logs folder,
navigate to the desired folder before clicking the SAVE button.
6. Click the button.
13-3. Playing Back Snapshots

Snapshot playback provides data to any of the diagnostic views.
A playback file may be opened by double-clicking on the playback file (file
extension .aed) or by:
1. Select the Snapshot drop-down menu
2. Select Playback.
3. Select Open Playback File.
NOTE: Allison DOC® For PC (H 40/50 EP) breaks any live

connection and the Open File window displays.
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4. Navigate to the appropriate directory.
5. Select the playback file to be played (example – playback1).
6. Click OK—the Trouble Code window and the Playback VCR control
window display.
Playback indicators and VCR controls are:

 Meter bar — the percentage of the playback file played.
 Total File Time — the length of the playback file in minutes and seconds
 Current File Time — the elapsed time in minutes and seconds since the
beginning of the file, based on the current location of the meter bar.
Using your mouse pointer, you may click and drag the meter bar to any point
within the file and play the file from that point. Other controls include:
82
 Open file — displays the Open File window
 Rewind to beginning of file
 Play
 Stop
 Play at four times normal speed
 Loop — continuous play
 Jump to trigger — displays data starting at the trigger

condition selected when the data was recorded.
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 Jump to Bookmark — displays the bookmark window
 Email Playback as Attachment — displays the Compose

E-mail window
13-4. E-mailing a Playback File
NOTE: A playback file that is not loaded can also be e-mailed. Click
on the e-mail menu item in the snapshot menu.
If Microsoft Outlook is licensed on the computer, one or more playback files can
be easily attached to an e-mail message.
From the Snapshot file menu, select ‘E-Mail’. The Allison DOC® E-Mail Client
dialog displays:
84
Microsoft Outlook users push the ‘Select Files’ button. Select one file. Select
multiple files by holding the ‘Ctrl’ button while additional files are selected. After
‘Open’ is selected, select ‘Open E-Mail’. The selected files will be attached to a
Microsoft ‘Email’ message.
Customize your Subject Line, etc. before sending the message.
Customize your subject line, message text, etc. before sending the message.
Non-Microsoft Outlook users.

Files can be attached to Internet-based Email providers (Gmail, Hotmail, Yahoo,
etc.):
(1) Log on to the email provider
(2) Using the ‘Attach’ or equivalent option, navigate to the playback files and
attach them.
85
 Windows 7 and Windows 8 users can find the playback files at this
location: C:\Users\Public\Documents\Allison
Transmission\Allison DOC For PC - Service Tool\Logs
 Windows XP users can find the playback files at this location:
C:\Documents and Settings\All Users\Documents\Allison
Transmission\Allison DOC For PC - Service Tool\Logs.
86
13-5. Export ESS Voltage
Allows the user to export ESS subpack voltage data to a comma-delimited file,
presumably to be used in an Excel spreadsheet. Allison DOC® For PC (H 40/50
EP) only exports the voltage data; any other data is not exported. This option is
only valid when the user is in playback mode.
Data contained within a playback file is exported in a comma-delimited format to
allow for inclusion of that data into an Excel or other spreadsheet. The playback
data can be incorporated into a spreadsheet on the host PC or emailed.
1. Allison DOC® For PC (H 40/50 EP) exports the voltage data to a file in the
following format:
 The file name is the same as the playback file.
 The file type (extension) is ‘.Voltage.csv’.
 The fields are comma delimited.
 The folder for the exported data is the same folder that contained the
playback file.
2. A message box is displayed indicating that the data was exported successfully
and the file name.
13-6. Export
Allows the user to export user-selected data to a comma-delimited file, presumably
to be used in an Excel spreadsheet. This option is only valid when the user is in
offline mode.
Data contained within a playback file is exported in a comma-delimited format to
allow for inclusion of that data into an Excel or other spreadsheet. The playback
data can be incorporated into a spreadsheet on the host PC or emailed.
1. User first selects the playback file and then the data items to be exported.
2. Allison DOC® For PC (H 40/50 EP) exports the user-selected data to a file in
the following format:
 The file name is the same as the playback file.
 The file type (extension) is ‘.csv’.
 The fields are comma delimited.
 The folder for the exported data is the same folder that contained the
playback file.
87
 If a maximum 65530 records are exported, the current export file is closed
and a new export file is started with a sequential number, starting with 1,
added to the file name.
3. A message box is displayed indicating that the data was exported successfully
and the file name.
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14. System Reprogramming
14-1. Reprogramming the TCM

H 40/50 EP reprogramming is enabled after proof of training is supplied to Allison
Customer Support.
The Customer Modifiable Constants (CMCs) on the System/Calibration
Information screen can be modified by using the Reprogramming capability.
To access the reprogramming window, select the Reprogram drop-down menu. If a
snapshot is being recorded, the user will be prompted to save the file. If CMCs
cannot be read from the system, “Unable to retrieve CMCs” displays and the
Reprogram System window is not displayed.
89
Reprogram System window
 The Current Configuration section identifies the SID on the vehicle.
Fields in the CMC section

 CMC Item Name — name of the CMC.
 Value — the current value of the CMC.
 Units — the units in which the value is measured.
Buttons in the Reprogram System window

 Reprogram System — Initiates reprogramming of the CMCs.
 Close — Closes the Reprogram System window and exits the reprogramming
function.
 Print — displays the Report Selection window.
90
To reprogram CMC values
1. Click the value to be changed.
2. Enter or select a new value as necessary.
3. Click the button — . The Reprogram warning window
displays —
91
4. Click YES to reprogram the CMCs or NO to return to the Reprogramming
window.
5. “Writing CMCs, please wait”, displays in the flashing status bar at the
bottom of the Reprogramming window.
6. “Retrieving CMCs, please wait”, displays in the flashing status bar at the
bottom of the Reprogramming window.
7. “Reprogramming successful”, displays if all CMC changes are successful.
8. If some CMCs cannot be reprogrammed a message displays listing the
non-reprogrammed CMCs.
9. Click the OK button.
10. “CMC values are updated to their new values”, displays.
To reprogram CMC values using a saved configuration list of CMCs
1. Click on the “Select One” drop-down arrow in the data select window.
2. Highlight a list name
3. Click Load to load the list
4. Click YES to reprogram the CMCs
To reprogram N/V value using the N/V calculator
1. Click on the button in the Value cell of the N/V CMC to display
the N/V calculator
2. Type in the axle ratio and tire revolutions per mile in the N/V ratio screen.
3. Click on the button to use the calculated N/V ratio

4. Click the button to reprogram the N/V ratio and any
other values to be changed.
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NOTE: The N/V value will affect the maximum and minimum limits
for the following CMCs:
 Maximum Forward Speed
 Maximum Reverse Speed
 Acceleration Control
93
15. Reports
The Allison DOC® For PC (H 40/50 EP) Report function allows you to generate
information reports. The System/Calibration Information is always selected. One
or all report sections may be printed at the same time. One or all report sections
may be saved and printed under a single file name. Only saved reports can be
displayed on the PC.
15-1. Printing Allison DOC® For PC (H 40/50 EP)

Reports
1. Select the Reports drop-down menu.
2. Select Diagnostic Reports — the Report Sections window displays.
H 40/50 EP Report Selection
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Fields in the Report Selection window are:
 Customer Name (required) — must include more than one character
(a–z, A–Z, “-“)
 Technician’s Name (required) — must include more than one
character (a–z, A–Z, “-“)
 The VIN (required) — 17 alphanumeric characters (a–z, A–Z, 0–9). If
the VIN is being broadcast on the J1939 databus, the application will
automatically populate this field.
 Vehicle Mileage — must include one or more digits (0–9)
 EV Drive™ Serial Number (required) — must be 10 digits (0–9)
 Comments — any printable characters, up to 256 characters
Available reports are:
 Calibration/System Information
 Diagnostic Data — Diagnostic Data reports may be customized
by clicking the CUSTOMIZE button. When CUSTOMIZE is
selected the Custom Data Monitor window displays. The ESS
data is selectable from CUSTOMIZE.
 I/O Wires
 Customer Modifiable Constants
 Diagnostic Trouble Codes
 Failure Records
 Data Bus Statistics
3. Select any or all of the available Report Sections to print.
4. Click the PRINT button.
15-2. Saving Allison DOC® For PC (H 40/50 EP)

Reports
1. Select the Reports drop-down menu
2. Select Diagnostic Reports — the Report Sections window displays.
3. Select any or all of the available Report Sections to save
4. Click the SAVE button—the Save Report Dialog Box displays.
95
5. Type a unique name for the report.
6. Click the SAVE button—the report(s) is saved under the name typed in
the Report Name Dialog Box.
NOTE: You do not have to exit the Print Report window to display a
report on the screen.
15-3. Displaying a Saved Report

2. Select Diagnostic Reports — the Report Sections window displays
3. Select a report from the list of saved reports
4. Click the LOAD button — the selected report opens as a .txt file
15-4. Printing a Saved Report

1. Select the Reports drop-down menu.
3. Select a report from the list of saved reports
4. Click the LOAD button—the selected report opens as a .txt file in Notepad
5. Select the File drop-down menu in Notepad
6. Select Print
15-5. Deleting a Saved Report

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3. Select the desired report from the list of saved reports
4. Click the DELETE button—the Report is deleted
15-6. Report Examples

The reports may be printed or saved as a file. Saved reports can be displayed on the
screen. Examples of each report, as displayed on the screen, are on the following
pages. All reports are configured with calibration information at the beginning of
the report.
97
Diagnostic Report
98
I/O Wires Report
99
Customer Modifiable Constants Report
100
Diagnostic Trouble Codes Report
101
Failure Record Report
102
Data Bus Statistics Report
103
16. Using Allison DOC® For PC (H 40/50
EP) Demos
Allison DOC® For PC (H 40/50 EP) Demos allow you to observe and explore
Allison DOC® For PC (H 40/50 EP) functions without Allison DOC® For PC
being connected to an H 40/50 EP. The initial Demo display is the Trouble Code
window and the Playback Control window. Entering Demo mode breaks any active
connection to an H 40/50 EP.
To use the Allison DOC® For PC (H 40/50 EP) Demos:
From the Warnings window, click the button. The Demo file is also
available in the Help menu. When the data from the Demo file is finished loading,
the Trouble Code window displays.
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17. HELP System
Allison DOC® For PC (H 40/50 EP) contains an extensive multi-media help
system. Access the help system by clicking on Help in the main tool bar or by
pressing ALT then H keyboard keys— the Help Topics menu displays.
17-1. What’s New

Displays the What’s New document which details the changes in Allison DOC®
For PC–Service Tool since the previous release.
17-2. User Guides

Displays a list of available Allison DOC® For PC–Service Tool User Guides
which contain extensive and detailed information about every section and feature in
the service tool. Select the desired User Guide to launch it.
105
17-3. Allison DOC® Training Videos
Launches the Allison DOC® For PC–Service Tool Advanced Help. These Training
Videos are multimedia videos that run in a window on your PC and provide an
excellent reference of how to navigate and use Allison DOC® For PC–Service
Tool.
17-4. Demo
Displays the Demo window.
17-5. DTC Lookup

Displays the Trouble Code Lookup window.
17-6. H 40/50 EP Troubleshooting Manuals

Displays the selected Troubleshooting Manual.
17-7. Access to Allison Transmission Website

Connects to the Allison Transmission website, www.allisontransmission.com.
Requires Internet connection, login ID, and Password to access the extranet.
17-8. H 40/50 EP Hydro Schematics

Displays H 40/50 EP hydraulic schematics.
 First and Reverse Range
 Second Range
 Neutral Range
17-9. Allison Transmission Calc

Displays the Allison Transmission Calculation application.
106
107
17-10. Configure Internet Connection
Displays the Internet Connection Configuration settings.
By default, Allison DOC® For PC will attempt to use your system’s Internet
Explorer settings for accessing the Internet. If your organization uses a proxy
server, uncheck the “Use Internet Explorer Settings” checkbox and enter your
proxy information in the available boxes.
Consult your network administrator for questions regarding proxy settings.
108
Display Activation License Information
Displays the activation code and all licenses currently activated on the system.
Adding Licenses
To add additional licenses and capabilities to Allison DOC® For PC, click the Add
New License Key button.
109
If necessary, enter in the Certificate ID, which is included with the License Key
information.
Enter the new license key in the New License Key box and click the Add New
License Key button.
Click the Activate Licenses button to activate the new license key and associated
capabilities.
110
Reset License Information
Resets all license information on the system.
Once this step is completed, Allison DOC® For PC will exit and will not function
until a new license is activated. Contact Noregon Systems (US and Canada: 877-
659-6913 | International: 1-336-970-5534) for further assistance.
Reactivate Immediately
Attempts to reactivate the Allison DOC® For PC application immediately using
the license key(s) currently in use on the system.
This function can be useful if the PC has been disconnected from the Internet and is
nearing the end of the reactivation period as noted in the status bar.
Click the Yes button to reactivate, or No to cancel.
17-11. About Allison Transmission Diagnostic

Tool
Displays the About window which contains the Allison DOC® For PC (H 40/50
EP) version number and copyright information.
111
Appendix A Data Groups and Data
Items
This appendix specifies the data group names and their associated data items.
These groups/items are displayed on the diagnostic data monitor and the Energy
Storage System data monitor, and are used in the custom data monitor, strip chart
and reports selection lists. For a full definition of these items, see the H 40/50 EP
Technical Data Specification.
Diagnostic Data Groups
Analog Inputs Information (Pre 4th Gen TCM/VCM Type)

Transmission Oil Level Counts (Wire# 315) (TCM Analog Inputs)
TRANS_ID Counts (Wire# 421) (TCM Analog Inputs)
Sump Oil Temperature Counts (Wire# 410) (TCM Analog Inputs)
Sump Temperature Pull-Up Resistor (TCM Analog Inputs)
C1 Solenoid Current (TCM Analog Inputs)
C2 Solenoid Current (TCM Analog Inputs)
Accelerator Pedal Input Counts (Wire# 209) (VCM Analog Inputs)
Brake Pedal Counts (Wire# 115) (VCM Analog Inputs)
Main Boost Feedback Current VCM (VCM Analog Inputs)
TCM Ignition (Wire# 302, 304) (TCM Battery and Ignition Inputs)
VCM Ignition (Wire# 102, 104) (TCM Battery and Ignition Inputs)
Analog Inputs Information (4th Gen TCM/VCM Type)

Transmission Oil Level Counts (Wire# 316) (TCM Analog Inputs)
Sump Oil Temperature Counts (Wire# 354) (TCM Analog Inputs)
Accelerator Pedal Input Counts (Wire# 144) (VCM Analog Inputs)
Brake Pedal Counts (Wire# 116) (VCM Analog Inputs)
TCM Ignition (Wire# 302, 304) (TCM Battery and Ignition Inputs)
VCM Ignition (Wire# 102, 104) (VCM Battery and Ignition Inputs)
112
Drive Unit Oil Information
Transmission Oil Temperature
Oil Level
Oil Level Indicator (+/-)
Oil Level State
Energy Storage System Information

Energy Storage DC Current
Energy Storage DC Voltage
Battery Charge Limit ID
Battery Discharge Limit ID
Engine Brake Information

Required torque/Torque limit to E-brake
Engine Brake Enable
Engine Brake torque mode
Actual Engine Brake Torque
Engine Information
Override control mode to Engine
Requested Speed/Speed limit to Engine
Requested Torque/Torque limit to Engine
Engine Torque Mode
Actual Engine Torque
Engine Speed
Engine Reference Torque
Wait to Start Lamp from Engine
Engine Protection Shutdown
Engine Coolant Temperature
Engine Boost pressure
113
Engine Intake manifold temperature
Engine Idle Shutdown
Engine Barometric Pressure
EP System Information
Shift in process
Driveline engaged
Output shaft speed
Progressive shift disable
Input shaft speed
Selected Gear
Actual gear ratio
Current gear
Range State
System Propulsion Mode
System Mode
System State
Desired Input Speed
Transmission Sump Oil Temperature
Clutch 1 Slip Speed
Clutch 2 Slip Speed
Calculated Transmission Input Speed
Distance
Hours
Main Pressure Command
Ignition Cycles
Inverter Information
Inverter A DC Current
Inverter A DC Voltage
Inverter A HW Enable/Wakeup Status
Inverter A HVIL Status
114
Inverter B DC Current
Inverter B DC Voltage
Inverter B HW Enable/Wakeup Status
Inverter B HVIL Status
Inverter A Phase A Temperature
Inverter A Phase B Temperature
Inverter A Phase C Temperature
Inverter B Phase A Temperature
Inverter B Phase B Temperature
Inverter B Phase C Temperature
Motor Information
Motor A Speed
Motor B Speed
Motor A Direction Attained
Motor A Temperature
Motor B Direction Attained
Motor B Temperature
Pulse Inputs (Pre 4th Gen TCM/VCM Type)

Output Speed 2 (Wire# 413, 414) (TCM Pulse Inputs)
Output Speed (Wire# 415, 416) (TCM Pulse Inputs)
Pulse Inputs (4th Gen TCM/VCM Type)

Output Speed 2 P6 (Wire# 320, 380) (TCM Pulse Inputs)
Output Speed 1 P7 (Wire# 340, 360) (TCM Pulse Inputs)
Push Button Shift Selector (4th Gen TCM/VCM Type)

Display Data Type
Left Hand Character
Right Hand Character
Requested Gear
115
Mode Button
Mode Switch
Solenoid Output Commands (Pre 4th Gen TCM/VCM Type)

C1 Solenoid Command (Wire# 422) (TCM Solenoid Output Commands)
C1 Solenoid Enable Command (Wire# 423) (TCM Solenoid Output Commands)
C2 Solenoid Command (Wire# 424) (TCM Solenoid Output Commands)
C2 Solenoid Enable Command (Wire# 425) (TCM Solenoid Output Commands)
Main Boost Solenoid Command (Wire# 224) (TCM Solenoid Output Commands)
Main Boost Solenoid Enable (Wire# 225) (VCM Solenoid Output Commands)
Solenoid Output Commands (4th Gen TCM/VCM Type)

High Side Driver 1 (Wire# 311) (TCM Solenoid Command and Pulse Outputs)
High Side Driver 2 (Wire# 371) (TCM Solenoid Command and Pulse Outputs)
C1 Trim Solenoid Command (Wire# 355) (TCM Solenoid Command and Pulse
Outputs)
C2 Trim Solenoid Command (Wire# 374) (TCM Solenoid Command and Pulse
Outputs)
Main Pressure Boost Solenoid Command (Wire# 378) (TCM Solenoid Command
and Pulse Outputs)
C1 Blocking Solenoid Command (Wire# 352) (TCM Solenoid Command and
Pulse Outputs)
C2 Blocking Solenoid Command (Wire# 333) (TCM Solenoid Command and
Pulse Outputs)
Torque/Speed Control
NOTE: This data latches the last known value when not
broadcasted.
Override Control Modes from Traction Controller
Override Control Mode Priority from Traction Controller
Req. torque/Torque Limit from Traction Controller
Override Control Modes from ABS
Override Control Mode Priority from ABS
116
Requested torque/Torque limit from ABS
ABS Active
ASR Engine Control Active
Override Control Modes from Articulation Joint Controller *
Override Control Mode Priority from Articulation Joint Controller *
Req. torque/Torque Limit from Articulation Joint Controller *
Override Control Modes from Body Controller *
Override Control Mode Priority from Body Controller *
Req. torque/Torque Limit from Body Controller *
Override Control Modes from Generic Controller 1 *
Override Control Mode Priority from Generic Controller 1 *
Req. torque/Torque Limit from Generic Controller 1 *
Override Control Modes from Generic Controller 2 *
Override Control Mode Priority from Generic Controller 2 *
Req. torque/Torque Limit from Generic Controller 2 *
* These items are only available on model year 2012 and later systems.
Vehicle Information
Wait to Start to Electronic dash (Shutdown Broadcast (Transmitted by TCM) CAN
msg)
PBSS Display Character (VCM PBSS Serial Data Link Output) (Pre 4th Gen
TCM/VCM Type)
PBSS Mode Light (VCM PBSS Serial Data Link Output) (Pre 4th Gen TCM/VCM
Type)
Shift Selector Input Position (VCM PIDs) (Pre 4th Gen TCM/VCM Type)
Accelerator Pedal Percent (VCM PIDs)
Throttle Autocal Offset (VCM PIDs)
Brake Percent (VCM PIDs)
Emergency Override Counts (TCM PIDs)
Emergency Override Distance (TCM PIDs)
Vehicle Speed
Parking Brake Switch (model year 2012 and later)
117
DC/DC Converter
DC/DC Converter Input Voltage
DC/DC Converter Input Current
DC/DC Converter Output Voltage
DC/DC Converter Output Current
DC/DC Converter ON/OFF Command – MY13 and later
Fan Drive
Requested Percent Fan Speed to Engine
Estimated Percent Fan Speed from Engine
Requested Percent Fan Speed to Fan Drive
Estimated Percent Fan Speed Fan Drive
HVDM (High Voltage Distribution Module) – MY13 and later

HVDM CH1 Output Voltage
HVDM CH1 Output Current
HVDM CH1 Temperature
HVDM CH1 Enabled
HVDM CH1 Pre-Charging
HVDM CH1 Contactor State
HVDM CH1 Open Pending
HVDM CH1 Ready (HVDM Channel 1 Status
HVDM CH1 Fault Status
HVDM CH2 Output Voltage
HVDM CH2 Output Current
HVDM CH2 Temperature
HVDM CH2 Enabled
HDVM CH2 Pre-Charging
HVDM CH2 Contactor State
HVDM CH2 Open Pending
HVDM CH2 Ready
HVDM CH2 Fault Status
118
HVDM CH1 Connect Command
HVDM CH2 Connect Command
HVAC (Heating-Ventilation-Air Conditioning) – MY13 and later

HVAC High Voltage Permission
HVAC Inverter ON/OFF Enable
HVAC Main Switch ON/OFF Command
NOTE: “HVAC Main Switch ON/OFF Command” can have around
a 10 second delay due to the transmit rate on that message.
Energy Storage System Data Groups
Energy Storage Voltages

The subgroups for this group are as follows:
Subpack 1 Voltages
Subpack 2 Voltages
Subpack 3 Voltages
Subpack 4 Voltages
Subpack 5 Voltages
Subpack 6 Voltages
Energy Storage Currents

The values in this group are as follows:
Subpack 1 Current
Subpack 2 Current
Subpack 3 Current
Subpack 4 Current
Subpack 5 Current
Subpack 6 Current
Energy Storage Fan Speed/Supply Voltages

The values in this group are as follows:
119
Fan Speed Subpack 1
Fan Speed Subpack 2
Fan Speed Subpack 3
Fan Speed Subpack 4
Fan Speed Subpack 5
Fan Speed Subpack 6
Energy Storage 12V Supply Voltage
Energy Storage 24V Supply Voltage
Energy Storage Amp-Hour Throughput
Energy Storage Temperatures

The subgroups for this group are as follows
Subpack 1 Temperatures
Input/Output Wires
Input Wires (for Pre 4th Gen Input Wires (for 4th Gen TCM/VCM
TCM/VCM Type) Type)
#106 Engine Start Request #101 Hush Mode Request
#107 Accelerator Pedal IVS 1 #102 Accelerator Pedal IVS 1
#108 Accelerator Pedal IVS 2 #114 Unused Input
#109 Auto Neutral #117 Unused Input
#110 Unused Input #121 Unused Input
#111 ECU ID #122 Auto Neutral
#112 Shift Selector Inputs Mode #123 Engine Start Request
#114 System Override Request #138 Unused Input
120
Input Wires (for Pre 4th Gen Input Wires (for 4th Gen TCM/VCM
TCM/VCM Type) Type)
#201 Application Specified Mode #3 #142 System Override Request
#202 Aux Brake Enable Request #143 Accelerator Pedal IVS 2
#204 Shift Selector Inputs SS1 #157 Unused Input
#205 Shift Selector Inputs SS2 #161 Aux Brake Enable Request
#206 Shift Selector Inputs SS4 #162 ECU ID
#207 Shift Selector Inputs SS8 #173 Unused Input
#208 Shift Selector Inputs Parity #177 Unused Input
#306 Application Specified Mode #5 #179 Unused Input
#307 Application Specified Mode #1 #301 Auxiliary Function Range Inhibit
#308 Front Operation Mode 1 #302 Station Mode
#309 Front Operation Mode 2 #314 Unused Input
#310 Unused Input #317 Accelerator Interlock
#311 ECU ID #321 Remote Shut Down Request
#312 Fast Idle #322 Front Operation Mode 2
#313 Auxiliary Range Inhibit #323 ESS Pre-Tunnel Charge
#314 Energy Storage Relay Closed #338 Unused Input
#401 C1 Pressure Switch #342 Fast Idle
#402 Unused Input #343 Front Operation Mode 1
#404 Application Specified Mode #2 #357 C1 Pressure Switch
#405 Fast Idle 2 #361 Fast Idle 2
#406 Application Specified Mode #4 #362 ECU ID
#407 Accelerator Interlock #377 C2 Pressure Switch
#408 C2 Pressure Switch #379 Energy Storage Relay Closed
Output Wires (for Pre 4th Gen Output Wires (for 4th Gen TCM/VCM
TCM/VCM Type) Type)
#119 Wait to Start Indicator #104 Wait to Start Indicator*
#120 Battery Cooling Request #104 Hybrid Init**
#121 Stop System Indicator #105 Check System Indicator
#122 Range Indicator #113 Unused Output
121
Output Wires (for Pre 4th Gen Output Wires (for 4th Gen TCM/VCM
TCM/VCM Type) Type)
#123 System Overtemp Indicator #124 Range Indicator
#124 Reverse Warning #129 Stop System Indicator
#125 Unused Output #130 Unused Output*
#226 Check System Indicator #130 High Voltage Accessory CH2
Discrete Enable**
#227 Hush Mode Active
#145 Battery Cooling Request
#228 Shift Selector Wakeup
#150 Hush Mode Active
#319 Unused Output
#164 System Overtemp Indicator
#320 Auxiliary Brake Indicator
#165 Reverse Warning
#321 Hush Mode Pre-Charge
#304 Aux Brake Indicator
#322 Output Speed Indicator
#305 Energy Storage Wakeup
#323 Energy Storage Wakeup
#313 Hush Pre-Charge Mode Active
#324 Engine Wakeup
#324 Engine Wakeup
#325 Unused Output
#330 Unused Output*
#426 C1 Blocking Solenoid Command #330 High Voltage Accessory CH1
#427 C2 Blocking Solenoid Command Discrete Enable**
#428 Inverter A & B Wakeup #345 Output Speed Indicator
#350 Shift Selector Wakeup
#364 Inverter Wakeup A B
#365 HVDM Master Discrete Enable**
* - Model Year 2012 and previous
** - Model Year 2013 and later
122

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Printed in U.S.A. Copyright © 2015 Allison Transmission

2. WARNINGS AND NOTES ..................................................................... 9

3. TEXT CONVENTIONS, ACRONYMS, AND ABBREVIATIONS ........ 10

3-1. Text Conventions .......................................................................................10

3-2. Acronyms and Abbreviations ...................................................................10

4. SYSTEM REQUIREMENTS ................................................................ 12

5. ALLISON DIAGNOSTIC OPTIMIZED CONNECTION™ FOR PC

6. ALLISON DOC ® FOR PC (H 40/50 EP) OVERVIEW ....................... 15

6-2. Exiting Allison DOC® For PC (H 40/50 EP) ..........................................21

7. CONNECTING THE PC TO THE VEHICLE ........................................ 22

8. STARTING ALLISON DOC ® FOR PC (H 40/50 EP) ................ 24

8-1. Starting the Program ................................................................................24

8-2. At Start-up .................................................................................................25

9. CONFIGURING AND UPDATING ALLISON DOC® FOR PC (H 40/50

10. CONNECTING/DISCONNECTING .................................................. 32

10-1. Connecting .............................................................................................32

10-2. Disconnecting .........................................................................................35

11. VIEWING DIAGNOSTIC DATA ....................................................... 36

11-1. Diagnostic Trouble Codes & General Information ............................36

11-2. Diagnostic Data Monitor.......................................................................42

11-3. The Graphical View ..............................................................................44

11-4. The Energy Storage System Data Monitor .........................................46

11-5. TCM/Calibration Information .............................................................47

11-6. The Strip Chart .....................................................................................51

11-7. The Custom Data Monitor....................................................................55

11-8. Data Bus Viewer ....................................................................................57

12. ACTION REQUESTS ....................................................................... 62

12-1. Request Energy Storage System Data .................................................62

12-2. Output Tests...........................................................................................63

12-3. Reset Adaptives .....................................................................................70

12-4. Clutch Test .............................................................................................72

12-5. Motor A and Motor B Spin Tests .........................................................74

12-6. DTC Floating Window ..........................................................................75

12-7. Reset Service Indicator .........................................................................76

13. SNAPSHOTS ................................................................................... 77

13-1. Recording a Snapshot ...........................................................................77

13-2. Stopping/Saving Playback Files ...........................................................80

13-3. Playing Back Snapshots ........................................................................81

13-5. Export ESS Voltage ...............................................................................87

13-6. Export .....................................................................................................87

14. SYSTEM REPROGRAMMING ........................................................ 89

14-1. Reprogramming the TCM ....................................................................89

15. REPORTS ........................................................................................ 94

15-1. Printing Allison DOC® For PC (H 40/50 EP) Reports ......................94

15-2. Saving Allison DOC® For PC (H 40/50 EP) Reports .........................95

15-3. Displaying a Saved Report ....................................................................96

15-4. Printing a Saved Report........................................................................96

15-5. Deleting a Saved Report........................................................................96

15-6. Report Examples ...................................................................................97

17. HELP SYSTEM .............................................................................. 105

17-1. What’s New ..........................................................................................105

17-2. User Guides ..........................................................................................105

17-3. Allison DOC® Training Videos..........................................................106

17-5. DTC Lookup ........................................................................................106

17-6. H 40/50 EP Troubleshooting Manuals ...............................................106

17-7. Access to Allison Transmission Website ............................................106

17-8. H 40/50 EP Hydro Schematics............................................................106

17-9. Allison Transmission Calc ..................................................................106

17-10. Configure Internet Connection ..........................................................108

17-11. About Allison Transmission Diagnostic Tool ....................................111

APPENDIX A DATA GROUPS AND DATA ITEMS................................. 112

Allison DOC® For PC (H 40/50 EP) provides the following features: