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Instructions:
1. This paper is based on the following case: Cisco Systems: Managing the Go-to-Market
Evolution (HBS # 9-519-105)
2. All questions are compulsory.
3. Answer each question within the word limit indicated.
4. Answers beyond the word limit would not be considered.
5. Each question carries 10 Marks.
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Q. 2. How have Cisco’s Channels evolved from the inception of the firm till the year in the
case? Why have they evolved in that way?
Q. 3. How should Cisco distribute VoIP products? Why? (Alternatives: Through voice VARs;
through data VARs; through both; any other channel).
(Word limit: 800 words)
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