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Term4: Sales & Distribution Management (SDM): Mid-term

Time Allowed: 3 hours Total Marks: 30

Instructions:
1. This paper is based on the following case: Cisco Systems: Managing the Go-to-Market
Evolution (HBS # 9-519-105)
2. All questions are compulsory.
3. Answer each question within the word limit indicated.
4. Answers beyond the word limit would not be considered.
5. Each question carries 10 Marks.

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Q. 1. Analyze the case using the 5Cs framework.


(Word limit: 800 words)

Q. 2. How have Cisco’s Channels evolved from the inception of the firm till the year in the
case? Why have they evolved in that way?

(Word limit: 800 words)

Q. 3. How should Cisco distribute VoIP products? Why? (Alternatives: Through voice VARs;
through data VARs; through both; any other channel).
(Word limit: 800 words)

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