Language Code Product Group No.

Version Date
GB EXC 387 46 3 01/30/2020
Applies to
EC140E L Volvo, EC140E LM Volvo, EC220E L Volvo, EC220E LD Volvo, EC220E N Volvo, EC220E NH Volvo, EC220E NL Volvo,
EC220E NLD Volvo, EC250E L Volvo, EC250E LD Volvo, EC250E NL Volvo, EC250E NLD Volvo, EC300E L Volvo, EC300E LD
Volvo, EC300E NL Volvo, EC300E NLD Volvo, EC350E L Volvo, EC380E L Volvo, EC380E NL Volvo, EC480E L Volvo, EC480E LD
Volvo, EC750E L Volvo, ECR145E L Volvo, ECR235E L Volvo, ECR355E L Volvo, ECR355E NL Volvo

Dig Assist calibration error

NOTE!
Read and understand the safety instructions in the Operator's Manual and Service Information for the machine.
This Service Bulletin is to be considered as technical information only and is solely applicable for normal warranty in case of
breakdown. Proactive replacement parts are not considered to be normal warranty.
Cause
There was a factory calibration error found on the GNSS antenna height that affect the system accuracy in the 3D applications for
Dig Assist.
Dig Assist 2D and Infield Design options are not affected by this.
Action
New factory calibration was applied at plant.
In case of a Dig Assist equipped machine should get upgraded to a 3D application, create a CHAIN TS case and escalate it to your
responsible Regional Technical Support group.
Volvo will provide a software conversion kit to correct the machine specific GNSS antenna height.
Implemented in production

Model Serial No.

EC140E 314264 –
EC220E 314183 –
EC250E 314092 –
EC300E 314313 –
EC350E 314083 –
EC380E 314189 –
EC480E 314161 –
EC750E 314023 –
ECR145E 314297 –
ECR235E 314291 –
ECR355E 314140 –

A software update is not required and will not help in this problem.
Work instruction
1. Open a TS case through CHAIN.
2. Escalate it through normal process.
Co-Pilot related to application is should be selected with Dig Assist.

Figure 1
Chain system