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STUDENT ASSESSMENT BOOKLET

CHCLEG001 Work Legally and Ethically

CHC33015 Certificate III in Individual Support (Ageing)

Suite 203, 11-15 Deane Street Burwood, NSW, 2134


Email: info@advancecollege.com.au
RTO Code: 45342
© 2020 Advance College

Advance College is a trading name of Australian Newtown College, RTO 45342.

Cover image © Shutterstock www.shutterstock.com


ASSESSMENT OVERVIEW
This Student Assessment Booklet includes all your tasks for assessment of the unit CHCLEG001 Work legally
and ethically.

ABOUT YOUR ASSESSMENTS


This unit requires that you complete 5 assessment tasks. You are required to complete all tasks to
demonstrate competency in these units.

Assessment Task About this task

Assessment Task 1: Written questions You must correctly answer all 12 questions.

Assessment Task 2: Case studies There are five case studies in this task. You are to read and
complete the questions related to each one.

Assessment Task 3: Role plays There are two role plays in this task.
You are to demonstrate the required skills and knowledge for
each scenario.

Assessment Task 4: Workplace You are to locate and discuss a number of workplace
observation policies and procedures, and also a job description for a job
you would like to have in the future.

Assessment Task 5: Project – Workplace For this task you are required to:
improvements  identify two workplace practice improvements
 write a letter/email to propose the two suggestions for
improvement
 meet with your supervisor to discuss your proposal
 write a short report to record the outcomes of your
meeting.

Supporting resources
You may like to look at the following websites, books and documents for more information about the topics
related to this unit:
 Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
 Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.

How to submit your assessments


When you have completed each assessment task you will need to submit it to your assessor.
Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet


At the beginning of each task in this booklet for which you need to submit work, you will find an Assessment
Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back of
the Task Cover Sheet.
Make sure you photocopy your written activities before you submit them – your assessor will put the
documents you submit into your student file. These will not be returned to you.

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Assessment appeals
You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to
your Student Handbook for more information about our appeals process.

Assessment plan
The following outlines the requirements of your final assessment for this unit. You are required to complete
all tasks to demonstrate competency in these units.
Your assessor will provide you with the due dates for each assessment task. Write them in the table below.

Assessment Requirements Due date

1. Questions and answers

2. Case studies

3. Role plays

4. Workplace observation

5. Project – Workplace improvements

AGREEMENT BY THE STUDENT

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure
you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?  Yes  No

Do you understand the requirements of this assessment?  Yes  No

Do you agree to the way in which you are being assessed?  Yes  No

Do you have any special needs or considerations to be made for this assessment?  Yes  No
If yes, what are they?

____________________________________________________________________________________________________

Do you understand your rights to appeal the decisions made in an assessment?  Yes  No

Student name: ______________________________________________________________________________________

Student signature: ______________________________________________________ Date: ________________________

Assessor name: _____________________________________________________________________________________

Assessor signature: _____________________________________________________ Date: ________________________

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ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1

Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.

Name:

Date of birth: Student ID:

Unit:
 CHCLEG001 Work legally and ethically

Student to complete Assessor to complete

Student Sufficient/
Resubmission? insufficien
Assessment Task Y/N initials t Date

Written questions

STUDENT DECLARATION

I _________________________________________________________ declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: ___________________________________________________________________________________

Student name: ______________________________________________________________________________________

Date: ______________________________________________________________________________________________
ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback.
A copy must be supplied to the office and kept in the student’s file with the evidence.

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Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

Date: ______________________________________________________________________________________________
ASSESSMENT TASK 1: WRITTEN QUESTIONS

TASK SUMMARY:
 This is an open book test – you can use the Internet, textbooks and other documents
to help you with your answers if required.
 You must answer all 12 questions correctly.
 Write your answers in the space provided.
 If you need more space, you can use extra paper. All extra pieces of paper must
include your name and the question number/s you are answering.
 You may like to use a computer to type your answers. Your assessor will tell you if
you can email them the file or if you need to print a hard copy and submit it.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?


 Access to textbooks and other learning materials.
 Access to a computer and the Internet (if you prefer to type your answers).

WHEN DO I DO THIS TASK?


 You will do this task in your own time.
 Write in the due date as advised by your assessor: _____________________________________

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will
need to do one of the following:
 Answer the questions that were incorrect in writing.
 Answer the questions that were incorrect verbally.
QUESTION 1
What are the Australian Privacy Principles and what do they cover?

There are 13 Australian Privacy Principles and they govern standards, rights and
obligations around:
 The collection, use and disclosure of personal information
 An organisation or agency’s governance and accountability
 Integrity and correction of personal information
 The rights of individuals to access their personal information

The Australian Privacy Principles are principles-based law. This gives an organisation or


agency flexibility to tailor their personal information handling practices to their business
models and the diverse needs of individuals. They are also technology neutral, which
allows them to adapt to changing technologies.

A breach of an Australian Privacy Principle is an ‘interference with the privacy of an


individual’ and can lead to regulatory action and penalties.

QUESTION 2
Provide an example to explain informed consent.
Informed consent means that a person understands their health condition and what the
proposed treatment is. The person receiving treatment or their authorised agent always
makes the final decision. They have the legal right to refuse consent or
withdraw consent for any proposed treatment.
QUESTION 3
Provide three examples of how you would protect client or customer information.
Keep clients informed regarding their medical condition and involve the client, family
and/or carer in decision-making. Maintain the client's privacy during consultation and
treatment; ensure that curtains, doors and window blinds are closed.

 Create a client contact sheet.


 Create a physical file
 Add information to electronic contact database

QUESTION 4
a) What is the Universal Declaration of Human Rights? Who uses this?

The Universal Declaration begins by recognising that 'the inherent dignity of all members of


the human family is the foundation of freedom, justice and peace in the world'. It declares that human
rights are universal – to be enjoyed by all people, no matter who they are or where they live

Nearly every state in the world has accepted the Declaration. It has inspired more than 80 international
conventions and treaties, as well as numerous regional conventions and domestic laws. It has been the
catalyst for improving human rights protections for groups such as disabled people, indigenous peoples and
women.
b) What is meant by ‘human needs’? What are the basic needs?

The human needs are certainty, variety, significance, love and connection, growth and


contribution.

Basic needs is: -

 Good Food
 Human Interaction 
 A Comfortable Home

c) What is meant by ‘human rights’?

This Act should include enforceable rights for the elderly in aged care facilities,


including rights to participate in decision-making, a right to privacy, to dignity, and to
appropriate accommodation, care and treatment.
QUESTION 5

Bridgette, a registered nurse, is being harassed by a male senior staff member, Alex. He constantly mocks
her because she is overweight. Bridget works with Alex on a daily basis and he constantly make jokes and
comments about the quality of her work. He also mocks her when she has to do any physical tasks –
saying she will probably have a heart attack because she is so fat. When an opportunity to take on a
project comes up Alex tells Bridgette that she should not attempt to apply for it because she wouldn’t be fit
enough to do the job.

a) What legislation and policies are being breached?

d) Describe an effective complaints management process that Bridgette could follow if she wanted to
formally lodge a complaint. (Provide a step-by-step process.)
QUESTION 6
a) Describe the difference between a code of conduct and a code of practice.

Code of conduct:

Code of practice:

e) Name two codes of practice that a health and community services worker would work under.

1.

2.

QUESTION 7

80-year-old Mr Johnson has been diagnosed with Alzheimer’s disease and is rapidly declining in his overall
state of health and wellbeing, although he is still able to function at a functional capacity. His doctors have
informed Ellen, his daughter, that she needs to move him into a better care facility who are able to strictly
monitor her father on a daily basis.
Ellen suggests this as an option to her father, however he is adamant that he can continue living in his own
home with minor support. His doctors consider this unsafe for Mr Johnson, but he feels strongly about his
decision and refuses to change his mind.
Ellen is not comfortable with her father’s decision and advises his doctors that he will be moving to the
recommended facility the following Friday.
On the Friday morning Mr Johnson is taken unwillingly to the care facility.
Would you consider Ellen’s choices unlawful? Explain your answer.
QUESTION 8
In the following table briefly describe each of the legal and ethical considerations, their importance in the health and community services area and a possible
consequence of a breach of each.

Legal and Importance in health and community


ethical matter Brief description services Consequence of breach

Standards of practice

Duty of care

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Legal and Importance in health and community
ethical matter Brief description services Consequence of breach

Work role boundaries

Hazard identification and risk


assessment

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Legal and Importance in health and community
ethical matter Brief description services Consequence of breach

Conflict of interest

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QUESTION 9

Harry is working in Home and Community Care. One of the clients, Arnold has taken a liking to Harry as he
reminds him of his son. He often gives Harry small presents and has now offered to pay for a season ticket
to the football (they both follow the same team).

What should Harry consider before he accepts this gift?

QUESTION 10
a) Describe the relationship between legal and ethical frameworks.

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f) Provide one example of a legal requirement

g) Provide one example of an ethical requirement.

QUESTION 11
A client discloses to you in confidence that they are considering harming another person. Are you obliged to
keep this matter to yourself due to confidentiality requirements? Why or why not?

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QUESTION 12
Hilda comes into work very excited. ‘I’m so happy!’ she says, ‘I completed my Diploma of Community
Services yesterday. I have been promised the certificate next week. Now I never have to study or learn
anything new again!’

a) Do you think Hilda is right – that she will never have to learn anything new again? Explain your answer.

h) If Hilda wanted to continue with formal education to further her career in the community services industry,
what are two other qualifications that Hilda could study?

What do I need to hand in for this task? Have I completed this?

Your answers to each question 

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ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 2

Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.

Name:

Date of birth: Student ID:

Unit:
 CHCLEG001 Work legally and ethically

Student to complete Assessor to complete

Student Sufficient/
Resubmission? insufficien
Assessment Task Y/N initials t Date

Case study 1

Case study 2

Case study 3

Case study 4

Case study 5

STUDENT DECLARATION

I _________________________________________________________ declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: _____________________________________________________________________________________

Student name: ________________________________________________________________________________________

Date:_________________________________________________________________________________________________

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ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback.
A copy must be supplied to the office and kept in the student’s file with the evidence.

____________________________________________________________________________________________________

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____________________________________________________________________________________________________

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Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

Date: ______________________________________________________________________________________________

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ASSESSMENT TASK 2: CASE STUDIES

TASK SUMMARY:
You are to complete the questions that follow each case study.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?


 Access to textbooks and other learning materials
 Access to a computer and the Internet (if you prefer to type your responses).

WHEN DO I DO THIS TASK?


 You will do this task in your own time.
 Write in the due date as advised by your assessor: _____________________________________

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will
need to do one of the following:
 Answer the questions that were incorrect in writing.
 Answer the questions that were incorrect verbally.

CASE STUDY 1 – NORNI AND JIM

Norni and Jim talked frankly about ageing and death long before either of them reached old age. They
both agreed that they did not want to be kept alive artificially and that they would like to refuse treatment
when they no longer had a good quality of life.
When Jim entered residential aged care he specified his wish which was recorded on his file. His wife had
a medical power of attorney for him so that she could make decisions about his treatment if he was not
able.
After a period of time his health worsened. He no longer knew his wife and suffered pain and discomfort.
He suffered many chest infections.
After one particularly bad chest infection Norni spoke to Jim’s doctor and said that she no longer wanted
his chest infections to be treated with antibiotics. The doctor knew Jim’s wishes and agreed that this was
what he would have wanted.
His next chest infection was his last. He died peacefully and with dignity.
One of the personal care workers was heard to say in the staff room, ‘I can’t believe the doctor didn’t give
Jim antibiotics. He would have been alive now if he had. That’s malpractice! His wife probably just wanted
his money quicker.’

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1. How has the personal care worker breached ethical requirements?

2. What would have been the ramifications if Jim had been given antibiotics against the instructions of his
wife?

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3. How did the personal care worker’s values differ from those of Norni, Jim and the doctor?

4. What action should be taken by the person who heard the personal care worker’s comments?

What do I need to hand in for this task? Have I completed this?

Your answer to each question 

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CASE STUDY 2 – MARIA AND MARCUS

Maria and Marcus work with people with disabilities in respite care. Recently Maria asked her friend and
work colleague, Marcus, what is the matter. He has been very pre-occupied lately and it is starting to show
in his work. He is short with the clients and really lost his cool when two of the clients were arguing at lunch
time. Maria has also noticed that he seems to be distancing himself from the clients sometimes. Yesterday
Keith was getting very frustrated when he couldn’t do up his buttons – normally Marcus is very good with
Keith and takes time to talk to him and reduce his frustration levels but yesterday Marcus just walked out of
the room and told Keith to get Maria to help him.
Marcus decides to confide in Maria but makes her promise not to tell anyone what has happened. He has
been charged with assault following a pub brawl which resulted in the person being seriously injured. He
has spoken to a lawyer who has advised that it will definitely go to court but it will be some time before his
case is heard – probably more than 12 months. He insists it wasn’t his fault – the other guy was being an
absolute idiot in the pub and pushed Marcus until he lost his temper and hit him.
Marcus is worried sick about what will happen when he has to go to court. But he is also worried about his
job now. He knows he should declare the charges to his supervisor but he is sure that he will not be
allowed to continue at work due to the seriousness of the charges. He needs the job so he will be able to
show in court that his is gainfully employed, and also so he can pay for his legal costs.
Maria gives him a hug and feels very bad for Marcus. Marcus tells her that he is taking a week’s leave to
sort things out and that Maria must keep it a secret. Maria knows she should not do that. It all seems very
unfair and now she has a problem too.

Advise what you would do in Maria’s position.

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What do I need to hand in for this task? Have I completed this?

Your answer to each question 

CASE STUDY 3 – JAMES

James is a member of the local hospital board. His father is getting old and frail and has had some medical
problems lately. The family is looking for a prioritised place in the local aged care facility. As member of the
board, James will have some say in whether his father is offered a prioritised place or not.

1. What is the problem in this case study?

5. What should be done?

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In this situation, nothing is done and James influences the board to approve the priority place for his
father. He justifies his action by saying that his father was a clear priority and that the decision would have
been the same whether he was on the board or not.

6. If this is the case, has James and the rest of the board made an ethical decision? Explain your answer.

7. What should the rest of the board have done?

What do I need to hand in for this task? Have I completed this?

Your answer to each question 

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CASE STUDY 4 – HERRIOT

You are working in a community health service which is run in conjunction with a youth ‘drop-in’ program.
known as Youth in Front. Herriot Malini is a 14-year-old girl who has been attending the program for some
time. Herriot has a mild intellectual disability with sub-average intellectual functioning and lack of social
skills. Herriot has a reputation for dishonesty including telling lies and stealing from others.
You have noticed lately that she has been withdrawn and subject to fits of temper. When you ask her if she
is okay, she tells you that no, she is not okay and how would you feel if your mother’s boyfriend kept feeling
you up?
As you talk to Herriot, she discloses that her mother’s boyfriend has touched her sexually on several
occasions when her mother has been at work. She has now moved in with her grandmother to get away
from him. Her mother went crazy when she found out she was living with Grandma and when she told her
why she called her a ‘lying little b***h’.
She tells you that she wants the man locked up so he can’t hurt her anymore but she also tells you that she
would be much too scared to talk to authorities about what has happened.
Herriot also says that her mother has no rights over her because she is not her real mother but only a
guardian because her mother died when she was a baby.

1. What legislation covers the protection of children against abuse in your state?

8. Herriot has a reputation for lying. Does this mean you should decide whether or not she is telling the truth
before reporting the allegation? How may the code of ethics assist you with this decision?

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9. Where can you find information about how to deal with allegations of client abuse inside and outside of
your organisation?

10. What guidance does a code of ethics give in relation to confidentiality in this case?

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11. Is Herriot right when she says her mother has no rights because she is not her real mother?

12. You realise you will need to report this to your supervisor. When should you do this and what would you
do if your supervisor was not available?

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You have no counselling experience or training, but for several years you have worked with young people
with disabilities who are at risk.
You think Herriot needs some counselling to help her with her issues around the sexual assault and her
problems with her mother.
As you have a good relationship with Herriot, you think you are the best person to do this. You arrange to
meet Herriot at her grandmother’s house tomorrow to start the counselling.
You are looking forward to helping Herriot and read up on counselling text books overnight.
13. What is wrong with your idea to provide counselling to Herriot?

14. What is your responsibility to Herriot?

What do I need to hand in for this task? Have I completed this?

Your answer to each question 

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CASE STUDY 5 – LIONEL

Lionel is participating in an alcohol program to try to reduce his drinking. He has a history of domestic
violence against his wife, Julieanne – always after he has been drinking.
He loves Julieanne – but when he drinks he gets violent.
Julieanne has decided to give him one more chance – and he has agreed to participate in the program.
All is going well and Lionel has not had a drink in two months.
But one day his mate, Ollie, comes to town and they go out for a drink for old time’s sake.
One drink leads to two, which leads to many more and Lionel and Ollie go back to Lionel’s house after
midnight very drunk.
Julieanne is not happy – after all his hard work, Lionel is drunk again. It is all Ollie’s fault in Julieanne’s
mind. She says something about it to Ollie, which Lionel hears. He loses his temper.
He calls Julieanne names and starts pushing her about.
Despite Ollie trying to stop him, Lionel hits Julieanne across the head and she falls backwards, banging
her head against the door jamb.
An ambulance takes Julieanne to hospital. She has head injuries.
The next day Lionel is remorseful. He attends his program and tells the coordinator what happened. He
feels ashamed.
The program coordinator is very disappointed with Lionel. He was going so well but he has just gone
straight back to his old ways – and now Julieanne is in hospital.
His coordinator wants to shout at Lionel and refuse to have him in the program. He looks terrible, and is
dirty and unwashed from last night. He smells of alcohol. She feels very sorry for Julieanne – she deserves
better than this. She should just leave him, he will never change!
Lionel can see the disapproval in his coordinator’s face.
‘Oh, come on!’ he says. ‘My best friend was in town. I just went out for a drink with him.’

1. How do Lionel’s values and those of his program coordinator differ?

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2. What should the program coordinator do to make sure she works non-judgmentally with her clients?

What do I need to hand in for this task? Have I completed this?

Your answer to each question 

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ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 3

Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.

Name:

Date of birth: Student ID:

Unit:
 CHCLEG001 Work legally and ethically

Student to complete Assessor to complete

Student Sufficient/
Resubmission? insufficien
Assessment Task Y/N initials t Date

Role play 1: Jenienne

Role play 2: Ethical dilemma – what to do?

STUDENT DECLARATION

I _________________________________________________________ declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: ___________________________________________________________________________________

Student name: ______________________________________________________________________________________

Date: ______________________________________________________________________________________________

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ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback.
A copy must be supplied to the office and kept in the student’s file with the evidence.

____________________________________________________________________________________________________

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____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

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Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

Date: ______________________________________________________________________________________________

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ASSESSMENT TASK 3: ROLE PLAYS

TASK SUMMARY:
For this task you are required to participate in two role plays with your assessor.
 Role play 1: Jenienne
 Role Play 2: Ethical dilemma- what to do?
Read the scenarios and instructions carefully prior to participating in each of the role
plays.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?


 Your assessor will play the role of the client/colleague in each role play.

WHEN DO I DO THIS TASK?


 You will do this task in your workplace.
 Write in the due date as advised by your assessor: _____________________________________

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor sees that you have not shown the right skills/techniques during any of the role plays, they will
give you some feedback and you will need to do the role play again.

ROLE PLAY 1: JENIENNE

You are to role play a telephone conversation with Jenienne. She is the daughter of a potential client of your
residential aged care facility.

Jenienne is concerned about her father’s rights within the home and the type of care that they will receive. She is also
concerned about how information is kept (both electronically and in hard copy) and who will have access to her
father’s information.

Your assessor will play the role of Jenienne.

Your assessor will be looking to see that you:

 Show that you understand your duty of care requirements

 Show that you understand your legal and ethical obligations relating to confidentiality

 Can explain how information is securely maintained in a community services workplace

 Show that you understand who is allowed to access client information

 Show that you understand how electronic and hard copy records are maintained securely in a
community services workplace.

What do I need to hand in for this task? Have I completed this?

You do not need to hand in anything 

CHCLEG001 Work legally and ethically Page 37


© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0
ROLE PLAY 2: ETHICAL DILEMMA – WHAT TO DO?

You are to role play a discussion with one of your co-workers, Elaine. She has come to you for some advice
about an ethical dilemma that she has.

You and Elaine work with youth in the community. Elaine has come to you today with a dilemma that she is very
worried about.
A young 14-year-old girl has come to her asking for help to get an abortion. Elaine has very strong anti-abortion values
and she does not feel comfortable assisting the client in this way.
Elaine wonders if you would be able to take on her client.
Yesterday you saw your friend’s daughter, Sienna, talking with Elaine. You know that Sienna has been having a lot of
problems at home. You ask Elaine if it is Sienna that is needing the abortion. Unfortunately it is, so now you also have
an ethical dilemma due to your friendship with Sienna’s mother.
There are no other workers in your organisation that can take over Sienna’s case.
Your organisation deals with many youth issues and provides financial assistance and referral to various services
including sexual health, drug and alcohol, quit smoking, housing and accommodation.

Your assessor will play the role of Elaine.


As part of this role play, you must discuss the ethical dilemmas that you and Elaine are facing and come up
with a solution to meet the needs of the client.

Your assessor will be looking to see that you:

 Identify and discuss the legal and ethical responsibilities of both yourself and your colleague

 Identify and discuss the ethical issues that you both face in this situation

 Discuss the differences in personal values and ways to make sure practice remains non-judgmental

 Use problem solving techniques to work out a solution with your colleague to best align with duty of
care requirements for the client.

What do I need to hand in for this task? Have I completed this?

You do not need to hand in anything 

CHCLEG001 Work legally and ethically Page 38


© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0
ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 4

Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.

Name:

Date of birth: Student ID:

Unit:
 CHCLEG001 Work legally and ethically

Student to complete Assessor to complete

Student Sufficient/
Resubmission? insufficien
Assessment Task Y/N initials t Date

Workplace observation

STUDENT DECLARATION

I _________________________________________________________ declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: ___________________________________________________________________________________

Student name: ______________________________________________________________________________________

Date: ______________________________________________________________________________________________

CHCLEG001 Work legally and ethically Page 39


© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0
ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback.
A copy must be supplied to the office and kept in the student’s file with the evidence.

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

Date: ______________________________________________________________________________________________

CHCLEG001 Work legally and ethically Page 40


© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0
ASSESSMENT TASK 4: WORKPLACE OBSERVATION

TASK SUMMARY:
Students are to locate and discuss a number of workplace policies and procedures, and
a job description.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?


 Access to your workplace
 Access to your workplace’s policies and procedures
 A job description for a role in the community services sector that you might like to have in the future.

WHEN DO I DO THIS TASK?


 You will do this task during your assessor’s workplace visit.
 Write in the date of your assessor’s workplace visit: _____________________________________

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor sees that you have not shown appropriate skills or knowledge during this task, they will give
you some feedback and you will need to do the specific part of the task again.

INSTRUCTIONS:
For this task you must to locate the following policies, procedures and codes at your workplace:
 Privacy and confidentiality
 Access and equity
 Reporting of abuse
 Code of ethics.
 Work health and safety.
You must also locate a job description for a position that you would be interested in or would like to have in
the future.
You will discuss each policy and procedure with your assessor – they will ask you questions.
Your assessor will ask how each policy and procedure relates to the work you do and how it relates to the
work you have seen your colleagues do. You will also be asked about the procedure for development,
implementation and review of procedures.
Your assessor will ask you a number of questions about the job description you have chosen. Make sure you
answer all of their questions to the best of your ability.

CHCLEG001 Work legally and ethically Page 41


© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0
Your assessor will be looking to see that you:

Locate and interpret various workplace documents – policies, procedures and a suitable job description

Interpret legal and ethical requirements of workplace documents

Interpret workplace documents (policies, procedures and job description)

Describe process for development and review of workplace policies and procedures

Identify lines of communication between the position and other organisations

Identify roles and responsibilities of individual position and team

Demonstrate knowledge of industrial relations requirements of work role

Identify work role boundaries.

What do I need to hand in for this task? Have I completed this?

You do not need to hand in anything 

CHCLEG001 Work legally and ethically Page 42


© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0
ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 5

Students: Please fill out this cover sheet clearly and accurately for this task.
Make sure you have kept a copy of your work.

Name:

Date of birth: Student ID:

Unit:
 CHCLEG001 Work legally and ethically

Student to complete Assessor to complete

Student Sufficient/
Resubmission? insufficien
Assessment Task Y/N initials t Date

Workplace improvements

STUDENT DECLARATION

I _________________________________________________________ declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: ___________________________________________________________________________________

Student name: ______________________________________________________________________________________

Date: ______________________________________________________________________________________________

CHCLEG001 Work legally and ethically Page 43


© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0
ASSESSOR FEEDBACK
Assessors: Please return this cover sheet to the student with assessment results and feedback.
A copy must be supplied to the office and kept in the student’s file with the evidence.

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

____________________________________________________________________________________________________

Assessor signature: __________________________________________________________________________________

Assessor name: _____________________________________________________________________________________

Date: ______________________________________________________________________________________________

CHCLEG001 Work legally and ethically Page 44


© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0
ASSESSMENT TASK 5: WORKPLACE IMPROVEMENTS

TASK SUMMARY:
You are required to identify and discuss two work practice improvements that will assist
in better meeting workplace legal and ethical requirements.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?


 Access to your organisation’s policies and procedures.
 Access to a computer.
 Access to your supervisor for the meeting (or your assessor will play the role if your supervisor is
unavailable).

WHEN DO I DO THIS TASK?


 You will do this task in your workplace.
 Write in the due date as advised by your assessor: _________________________________________________
OR:
 During one of your assessor’s visits to your workplace (if your supervisor cannot take part in this task).
 Write in the date of your assessor’s workplace visit (if applicable): ___________________________________

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor identifies that your report is lacking in detail, is not clear or does not relate to the notes that
you took, they will ask you to redo the report and submit it again.

INSTRUCTIONS:

Instructions to students:
In this task you are to show that you can:
 identify situations where improvements can be made to meet legal and ethical requirements
 share feedback with your colleagues and your supervisor
 analyse information about legal and ethical requirements that relate to work roles
 identify potential or actual legal breaches or ethical issues in work practices.

1. Identify two improvements that would help your workplace to better meet its legal and ethical
requirements.
You may choose any types of work practices for this task. Some examples include such things as:
 designing a checklist to help make sure that a specific legislative requirement has been covered
 suggesting a change to a record-keeping work practice to make it more secure
 providing additional legal and ethical information to staff (such as using a meeting to share
information or putting into a poster or flyer format)
 including legislative requirements in workflow procedures/charts
 improving communication with clients and carers or family to meet legal and ethical requirements
 redesigning a consent form.

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© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0
15. Now you need to write an email to your supervisor and at least one other work colleague that proposes
your two suggestions for improvement.
Your email must be written in a professional manner and must include the following information:
 Your description of the improvements.
 The reasons you are suggesting each improvement, including the legal and ethical requirements
 Identification of any potential or actual breaches of legislation or ethical issues
 How each improvement will help staff to meet legal and ethical requirements
 Current potential or actual breaches of legislation or ethical requirements
 Attach any documents you have designed or redesigned (for example, a revised checklist, revised
procedure, poster, work flow chart and so on) if appropriate.
You can write your suggestions in dot point form if you wish.
Send your email to your supervisor (or your assessor if your supervisor cannot participate).

16. Organise a time to discuss your email and suggestions with your supervisor and one other work
colleague. If your supervisor or another work colleague is not available, or does not have time to meet
with you, you may meet with your assessor who will instead play their role.
You will need to talk about the following in your meeting:
 Why you think each work practice can be improved and how this will assist in meeting legal and/or
ethical requirements.
 Each suggestion for improvement.
 How your improvement will fit in with the specific legislation involved.
You must take notes during this meeting.
You must also ask your supervisor for feedback on your suggestions. Ask them:
 If they think your suggestions are a good idea.
 If there other things that need to be thought about.
 If they can suggest any improvements to your suggestions.

17. After your meeting with your supervisor (or your assessor), write a short report that provides details about
the meeting. Include in your report:
 the feedback from your supervisor (or assessor) about your suggestions
 any changes that you will need to make to your original suggestions.

What do I need to hand in for this task? Have I completed this?

Email to your supervisor 

Your report 

Your notes from the meeting 

CHCLEG001 Work legally and ethically Page 46


© Advance College Certificate III in Individual Support (Ageing)
January 2020 Version 1.0

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