16 Principio del formulario

Which feature is characteristic of the ntbackup command?

It can be executed from a batch file.

It can be used to restore files.

It is used to create a copy of the registry.

It is used create restore points.

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17 Principio del formulario

After resolving an intermittent CD-ROM drive fault by firmly reconnecting a loose cable, the technic
then decides to inspect all other cable connections to prevent other faults from occurring. Which tw
conditions will help to prevent future cable and connector faults? (Choose two.)
There are no missing or bent connector pins.

Cables are stretched tight between connectors.

Cables are not bent sharply around adapter cards.

Device data cables exceed manufacturer specifications.

The connector retaining screws have been over tightened with a screwdriver.
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18 Principio del formulario

Which action should be taken first if a card key is lost or stolen?
Disable the card key system until the key can be recovered.

Disable all card keys. Issue new card keys to employees who show picture identification.

Issue the owner a new card key after a picture identification is shown.

Disable the lost card key.

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19 Principio del formulario

 Refer to the exhibit. What type of partition arrangement does this Windows XP computer have on it
hard drive?
1 primary, 3 extended, 1 logical, 1 free space

1 logical, 3 primary, 1 free space, 1 extended

3 logical, 1 extended, 1 free space, 1 primary

3 free space, 1 logical, 1 primary, 1 extended

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20 Principio del formulario

Which two hazards are related to fiber optic installations? (Choose two.)
light that can burn the eyes

danger of electrocution if improperly installed

glass splinters that can penetrate the skin

risk of explosion when installed close to combustible substances

electromagnetic interference when installed close to electric cable runs

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21 Principio del formulario

What is the highest risk associated with improperly charged or mishandled batteries?
The components can overheat.

The laptop will be unable to hold enough charge.

The battery can explode.

The lifetime of the battery will be reduced.

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22 Principio del formulario

For a default installation of Windows XP Professional, which two settings are customizable? (Choos
 two.)
regional settings

shared folders and mapped drives

display settings

network settings

disk management
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23 Principio del formulario

The corporate security policy states that all remote connections use only secure tunnels for transpor
data. Which encryption technique secures data traveling across the public Internet as if it were
traveling across the corporate LAN?
MD5

VPN

WEP

WPA
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24 Principio del formulario

The production manager of a small company is experiencing slow performance in a laptop. What
should a technician try first in order to correct the problem?
Defragment the hard disk.

Reload the operating system.

Install additional RAM.

Upgrade the existing CPU.

Final del formulario

25 Principio del formulario

Which three components are found in laser printer maintenance kits? (Choose three.)
fuser assembly

primary corona
 pickup rollers

transfer rollers

secondary corona

paper trays
Final del formulario

26 Principio del formulario

Which three specifications should be considered when choosing a new motherboard? (Choose thre
physical size and shape of the motherboard and case

size of monitor to be used

CPU supported

number and type of power supply connectors available

network topology to be used

amount of free hard drive space

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27 Principio del formulario

Which recommendation should be observed when replacing existing memory?
The new memory should operate at the same speed as the hard drive.

The new memory should exceed the capacity of the hard drive.

The new memory should be as fast or faster as the cache found in the processor.

The new memory should be as fast or faster than existing memory.

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28 Principio del formulario

Which type of printer configuration method overrides any other type of configuration?
default

global
 predefined

per-document
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29 Principio del formulario

Manufacturers often offer devices in two versions, one with all the necessary manuals and drivers a
one without. Which two names are given to these versions? (Choose two.)
OEM

premium

prime

retail

value

wholesale
Final del formulario

30 Principio del formulario

Which two algorithms are used for hash encoding to guarantee the integrity of data? (Choose two.)
MD5

chap checksum

SHA

VPN

SSL
Final del formulario

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A technician has installed a third party utility that is used to manage a Windows XP computer. Howeve
the utility is unable to startup automatically whenever the computer is started. What can the technician
do to resolve this problem?
Uninstall the program and then use Add New Programs in the Add or Remove Programs utility to
install the application.
Use the Add or Remove Programs utility to set program access and defaults.

Change the startup type for the utility to Automatic in Services.

Set the application registry key value to one.

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2 Principio del formulario

Refer to the exhibit. A customer purchased a computer three years ago and needs to add a second
drive. The computer has the internal and external ports listed in the exhibit. Which solution would be
best if optimal performance is the deciding factor?
Attach a hard drive to the external serial port.

Attach a hard drive to an internal SATA port.

Attach a hard drive to the external parallel port.

Attach a hard drive to any of the external USB ports or the USB hub.

Attach a hard drive to the second PATA connector that attaches to the PATA port.
Final del formulario
3 Principio del formulario
Which three ports should be left open to avoid filtering e-mail traffic? (Choose three.)
23

25

107

110

143

212
Final del formulario

4 Principio del formulario

A technician has been asked to develop a physical topology for a network that provides a high leve
redundancy. Which physical topology requires that every node is attached to every other node on t
network?
bus

hierarchical

mesh

ring

star
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5 Principio del formulario

Which two characteristics describe a software firewall? (Choose two.)
It typically protects only the computer it is installed on.

It is free-standing and uses dedicated hardware.

Initial cost for hardware and software updates can be costly.

It uses the CPU in the host computer.

It requires a specialized motherboard.

 Final del formulario

6 Principio del formulario

An organization has two buildings, each with a separate network that uses a different IP addressing
scheme. Which device can be used to enable the flow of data between the two networks?
bridge

hub

router

switch
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7 Principio del formulario

A network technician has been asked to determine the best Internet connection for a branch office
located in a new metropolitan office building. Which connection would provide the highest bandwid
and reliability at the lowest cost?
DSL

ISDN

satellite

wireless
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8 Principio del formulario

A technician has installed the driver for a scanner, attached the scanner to the computer, and
performed an initial test scan. What should the technician do next to complete the testing phase of
scanner installation?'
Scan the same image again and compare both scanned images to detect scanning deficiencies

Calibrate the scanner based on the image that has been scanned.

Print the scanned image and contrast it with the scanned image.

Visually compare the original image against the image on the screen.
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9 Principio del formulario

Which safety precaution should an installer take when installing cable in the ceiling of a building?
 Wear thick gloves to minimize damage to the cable.

Wear a shirt with short sleeves to avoid getting stuck in the cable supports when installing.

Wear lightweight shoes when installing cable runs inside the ceiling.

Wear safety glasses in case of encountering toxic materials during the installation.
Final del formulario

10 Principio del formulario

A technician is servicing a laser printer. Which two printer parts should the technician avoid touchin
because they retain large amounts of voltage even when disconnected from a power source?
fuser assembly

toner cartridge

corona wire

printer head

paper tray
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11 Principio del formulario

Which would be a reason to update the BIOS of a computer?
The computer unexpectedly boots into Safe Mode.

The ROM chip is no longer able to store the BIOS instructions.

When it starts, the operating system no longer recognizes the existing installed devices.

A computer being prepared for an upgrade is found to lack support for newer hardware devices
Final del formulario

12 Principio del formulario

Which scanner process uses an IT8 target to complete its function?
calibration

driver test

firmware upgrade

quality test
 Final del formulario

13 Principio del formulario

Which Startup type must be selected for a service that should run each time the computer is booted
automatic

boot

manual

start

startup
Final del formulario

14 Principio del formulario

After the administrator manually configures the correct SSID on a new laptop, the computer is still
unable to connect to the wireless LAN. Which additional action should the administrator take to
resolve this problem?
Modify the group account of the user to include all file permissions.

Reboot the wireless access point.

Rename the laptop and reset the user password on the network.

Verify that the MAC address for the laptop is in the MAC address filter table.
Final del formulario

15 Principio del formulario

A technician wishes to secure the network authentication for all remote users. Which security
technology uses radio communication with a computer before accepting a username and password
biometrics

key fobs

smart digital cards

security dongles
Final del formulario

Principio del formulario

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Take Assessment - Practice Final Exam for ch 11-16 - IT

Essentials: PC Hardware and Software (Version 4.1)
Principio del formulario

Time Remaining:
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31 Principio del formulario

Refer to the exhibit. Which utility has the IT department started on each computer?
 Chkdsk

Computer Management

Defragment

Scandisk
Final del formulario

32 Principio del formulario

A computer has been relocated and all the cables reconnected. When the computer is powered on
the correct POST audio signals are heard and the hard drive LED shows disk activity. However, the
monitor fails to display anything. What are two possible causes of this problem? (Choose two.)
The monitor Power Scheme settings are incorrect.

Relocation requires that the monitor resolution be re-adjusted.

The monitor cable connector is loose or disconnected because the retaining screws are missin
The monitor is too far from the computer and the stretched monitor cable has unseated the ser
interface card.
The monitor is connected to the integrated video adapter on the motherboard instead of the
expansion slot adapter.
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33 Principio del formulario

A call center technician receives a call from a customer who wishes to add more memory to a lapto
to increase graphics performance. Which type of memory should be installed?
cache

CMOS

NVRAM

RAM
Final del formulario

34 Principio del formulario

When upgrading a CPU what must be applied between the new CPU and the heat sink/fan?
lubricating grease

thermal compound

adhesive gel
 penetrating oil
Final del formulario

35 Principio del formulario

A network administrator has been informed about a problem with the network printer. What is the m
reliable way to prevent print jobs from being added to the queue while the printer is being repaired?
Send an e-mail to all users telling them to stop sending any print jobs to the printer.

Send a network message to all users telling them to stop sending any print jobs to the printer.

Unplug the printer from the print server.

Stop the print spooler.

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