Master in Business Administration, Master in Development

Management, and Executive Master in Business Administration

MBA 2020 + MDM 2020 + EMBA 2021
School Year 2020-2021
Course Outline

W. Sycip Graduate School of Business (WSGSB) & Stephen Zuellig

Schools
Graduate School of Development Management (SZGSDM)
Course Title Coaching for Leaders
Units 1
Term Term 3 – Elective
Faculty Prof. Patricia “Denise” Lopez.
Email Address plopez@am.edu
Consultation
By appointment
Hours
Lot Aramil / Lyndon
Faculty
Donna Mabbayad Program Staff Constantino / Franz
Assoc./Asst.
Veluz
laramil@aim.edu /
Email Address dmabbayad@aim.edu Email Address lconstantino@aim.edu /
fveluz@aim.edu
Extension Extension
3104 1804 / 1830 / 1809
Number Number

A. Course Description and Goals

Coaching refers to an interactive partnership that engages the individual being coached
in a creative and thought-expanding process leading to greater self-awareness and
enhanced capacity to develop strategies, solve problems and implement solutions
(Goldvarg & Goldvarg, 2014; Zenger & Stinnett, 2010). In the last few years,
professional coaching has increasingly evolved into a discipline with clear ethical values,
competencies and a consistent process. The use of professional coaching within
organizations, as a tool for developing and supporting leaders at all levels, has
significantly increased.

Learning about effective coaching will provide business students with several benefits.
Professionally, they will be involved in managing people and leading organizations. A
major aspect of leadership is managing performance, developing people and driving
change; in such endeavors, they will frequently be called upon to coach their people.
They may need coaching themselves. Some business students may also serve as
internal or external consultants who will be directly impacting leadership and
organization development in their own or client organizations. Coaching skills will
represent an important part of their toolkit as they support leaders in undertaking these
important challenges. At the personal level, coaching has also been found to support
individual development and change. For example, coaching has been utilized in helping
leaders clarify personal and professional visions, set and achieve goals, solve difficult
problems, manage work-life issues, make tough decisions, implement strategies, and
discover better strategies for working with others.

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B. Pre-requisites
Human Behavior in Organizations 1 (MBA), LEAD 1 & 2 (EMBA), HBDO (MDM)

C. Course Learning Outcomes

At the end of the course, students will be able to:
1. Explain the difference between coaching, mentoring and therapy.
2. Articulate the key values, mindset, concepts and benefits of coaching for leaders.
3. Apply coaching concepts in addressing leadership and management issues.
4. Acquire basic coaching skills

D. Contribution to Program Learning Goals

Course
Learning MBA Program Learning Goals
Outcomes
3 1. Students will be analytical, critical, and logical thinkers
4 2. Students will be effective communicators
1,2,4 3. Students will be effective and ethical leaders and team players
4. Students will effectively manage the interaction of various functional areas
3 5. Students will have adequate understanding of Asian and global businesses
6. Students will be numerate
Course
Learning MDM Program Learning Goals
Outcomes
1-3 1. Students will be effective managers of development
1-3 2. Students will be development leaders with a regional/global perspective
1-3 3. Students will be analytical thinkers and decision makers
4 4. Students will be effective communicators
Course
Learning EMBA Program Learning Goals
Outcomes
1. Students will be business integrators
3-4 2. Students will be strategic and entrepreneurial thinkers
3-4 3. Students will be rapid, creative learners
1-4 4. Students will be effective leaders and doers

E. Learning Methodology
 Case Discussion
 Coaching Exercises/Role Plays
 Reflection Paper

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F. Grading Criteria Weight
Quality of Class Participation 20%
Online Posts and Discussions 20%

Coaching Case Analysis 35%

Reflection Paper 25%
Total 100%

G. Student Responsibilities and Conduct

Students are expected to conduct themselves with the utmost professionalism in all classes.
Information and policies on student responsibilities and conduct, including dysfunctional behavior
(such as attendance, plagiarism, cheating, etc) and grievance procedures are in the Student
Handbook.

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H. Course Schedule
Requirements or
Session Topic Learning or Case Materials Copyright date Readings
Submissions
Coaching: An
overview by G.
1 Stevens (2012, AIM)
July 13
Mon What is Coaching? HBR guide to Sign up for individual
9:30 – Why is Coaching Critical to coaching employees, coaching with Dr. Lopez
10:50am Effective Leadership? pp. xi-38 (2014, HBS via Zoom)
Press, 13990-PDF-
ENG)

The leader as coach

(2019, HBR Reprint
R1906G) Between July 15-Aug 12,
2
What is Coaching? meet with Dr. Lopez for
July 16
Why is Coaching Critical to Coaching for change: your 30-minute individual
Thurs coaching session outside
Effective Leadership? How to help
9:30 – (continued) class.
employees reach
10:50am
their potential (2019,
HBR Reprint
R19059L)
3 Coaching Peers HBR guide to Between July 15-Aug 12,
July 20 coaching employees, meet with Dr. Lopez for
Mon pp. 39-84 (2014, HBS your 30-minute individual
Press, 13990-PDF- coaching session outside
9:30 –
10:50am ENG) class.

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 Denise Frazer & Paolo Canto: A
case vignette on feedback –
Denise Frazer’s Perspective
HBS Case No. 9-412-045
4  2011 HBR guide to Between July 15-Aug 12,
coaching employees, meet with Dr. Lopez for
July 23 Denise Frazer and Paolo Canto:
Coaching Peers pp. 85-124 (2014, your 30-minute individual
Thurs (continued)
A case vignette on feedback – coaching session outside
HBS Press, 13990-
9:30 – Paolo Canto's Perspective class.
PDF-ENG)
10:50am (HBS Case No. 9-412-046
 2011
(Note: you will be assigned to
read one of the 2 perspectives
above)
5
July 27 Hilliard & Lopez Between July 15-Aug 12,
Jones Schilling Employee
(2019). Ch.4. Use meet with Dr. Lopez for
Mon Coaching Workshop (Ivey
Coaching Subordinates  2014 performance your 30-minute individual
9:30 – Publishing W14422)
management to coaching session outside
10:50am engage employees* class.

6
July 30 Jones Schilling Employee Hilliard & Lopez Between July 15-Aug 12,
Coaching Workshop (Ivey (2019). Ch. 3: meet with Dr. Lopez for
Thurs Coaching Subordinates
 2014 Leverage employee your 30-minute individual
9:30 – (continued) Publishing W14422)
strengths…* coaching session outside
10:50am class.

7 Coaching Leaders Between July 15-Aug 12,

Aug 3 Danielle Marcoux at AdNet2Win  2012 Active coaching and meet with Dr. Lopez for
Technologies follow-up: Getting your 30-minute scheduled
Mon
HBS Case No. 9-412-039 down to business individual coaching
9:30 – (2006, HBS Press
10:50am session outside class.

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 6082BC-PDF- ENG)
Discovering your
authentic leadership
8 (2007, HBS # Between July 15-Aug 12,
Aug 6 R0702H-PDF-ENG meet with Dr. Lopez for
Barbara Norris: Leading change your 30-minute scheduled
Thurs Coaching Leaders
in the general surgery unit  2012
9:30 – (continued) Hilliard & Lopez individual coaching
HBS Case No. 5-413-028 session outside class.
10:50am (2019) Ch. 6: Relate
with authenticity and
emotional
intelligence*

9
No Class Meeting/ Take home case analysis
Aug 10 Read and work on this case:
Out of Class Work: assignment (Ramesh
Mon Ramesh Patel at Aragon
1. Take Home Case  2012 Patel, due Thurs, Aug. 13,
9:30 – Entertainment Ltd.
Analysis 5 pm)
10:50am HBS Case No. 9-412-042
2. Reflection Paper

No Class Meeting/ Read 5 articles or

chapters from the
10 Out of Class Work:
HBR book below:
Aug 13 1. Peer Coaching
(practice coaching Coaching Reflection Paper
Thurs HBR’s 10 must reads: (due Tues, Aug 18, 5 pm)
at least 3
9:30 – On managing
classmates, 15
10:50am yourself (2010, HBS
minutes or more
each) Press 12572-PDF-
2. Reflection Paper ENG)

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References
 Coaching and mentoring: How to develop top talent and achieve stronger performance (2006), Harvard Business School Press.
 Gregerson, H. (2019). Three ways executives can manage challenging moments in their careers (2019, HBR Reprint H04Y19)
 HBR guide to coaching employees (2014), Harvard Business School Press.
 HBR guide to delivering effective feedback (2016). Harvard Business School Press.
 HBR’s 10 must reads: On managing yourself (2010), Harvard Business School Press.
 *Hilliard, P. & Lopez, D. (2019). Lead, motivate, engage: How to INSPIRE your team to win at work. People Performance Publishing.
Available on Amazon.com for $9.99 Kindle e-book
 Zenger, J. H. & Stinnett, K. (2010). The extraordinary coach. How the best leaders help others grow. New York: McGraw Hill.

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