Benteler Logistics Manual

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Version: 1.24
Date: 01-09-2016
Author
Documentation G SCM
Project Date
Supplier Logistics Manual 01-09-2016
Theme Version
Supplier Logistics Manual 1.24
Content:
1 Preamble ................................................................................................................................................4
2 Scheduling Requirements ......................................................................................................................5
2.1 Delivery Releases ..........................................................................................................................5
2.2 Production and Material Releases ................................................................................................5
2.3 Consignment..................................................................................................................................5
3 Exchange of Information and Data.........................................................................................................6
3.1 Electronical Data Interchange (EDI/Web-EDI) ..............................................................................6
3.2 Message Type ...............................................................................................................................6
4 Transport Requirement ..........................................................................................................................7
4.1 Routing Instruction .........................................................................................................................7
4.2 Premium Freight / Expedites / Special Transport ..........................................................................7
4.3 Labelling ........................................................................................................................................8
4.4 Loading ..........................................................................................................................................8
4.5 Documents.....................................................................................................................................8
4.6 Securing of goods ..........................................................................................................................8
4.7 ASN information ............................................................................................................................8
5 General Customs requirements, Supplier Declaration, Preferential Movement Certificates .................9
5.1 Deliveries to BENTELER Locations ..............................................................................................9
5.2 Origin of Goods .............................................................................................................................9
5.2.1 Deliveries from suppliers within European Union (EU) .............................................................9
5.2.2 Deliveries from suppliers out of the European Union (EU) where Preferential Customs
Agreements exist....................................................................................................................................9
5.3 Documents Required from the Supplier ........................................................................................9
5.3.1 Delivery Notes and Shipping Orders .........................................................................................9
5.3.2 Invoices ......................................................................................................................................9
5.4 Export Control ............................................................................................................................. 10
5.5 Specific Import Requirements .................................................................................................... 11
5.5.1 The People’s Republic of China ............................................................................................. 11
5.5.1.1 Invoice ............................................................................................................................ 11
5.5.1.2 Packing List .................................................................................................................... 12
5.5.1.3 Packaging Declaration .................................................................................................... 12
5.5.1.4 HAWB / HBL ................................................................................................................... 13
5.5.1.5 Original Country Label on Physical Goods ..................................................................... 13
5.5.2 Russian Federation ................................................................................................................ 13
5.5.2.1 Required Documents ...................................................................................................... 13
5.5.2.2 Technical documents ...................................................................................................... 14
5.5.2.3 Safety Certificate ............................................................................................................ 14
5.5.2.4 Date of Manufacture ....................................................................................................... 14
5.5.3 North America ......................................................................................................................... 14
5.5.3.1 Air ................................................................................................................................... 14
BENTELER Automotive / GSCM Page 2 - 35

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5.5.3.2 Ocean/Vessel ................................................................................................................. 14

5.5.3.3 Commercial Invoice Requirements................................................................................. 14
5.5.4 Mexico .................................................................................................................................... 15
5.5.4.2 Mill Certificate for Steel ................................................................................................... 15
5.5.5 Brazil ....................................................................................................................................... 15
6 Packaging ............................................................................................................................................ 17
6.1 General requirements for packaging .......................................................................................... 17
6.1.1 Design ..................................................................................................................................... 17
6.1.2 Management of containers ..................................................................................................... 17
6.2 Packaging Costs ......................................................................................................................... 18
6.3 Disposable/ Oversea packaging ................................................................................................. 18
6.4 Specific packaging requirements................................................................................................ 18
7 Logistics Quality .................................................................................................................................. 19
7.1 Supplier Self-Assessment Evaluation ........................................................................................ 19
7.2 Sub-suppliers .............................................................................................................................. 19
7.3 General Supplier Communication & Support ............................................................................. 19
7.4 Logistics Complaints ................................................................................................................... 19
8 Labelling .............................................................................................................................................. 20
9 Traceability .......................................................................................................................................... 21
10 Emergency Concept ............................................................................................................................ 22
11 Plant Specific Requirements ............................................................................................................... 23
12 Logistics Contacts ............................................................................................................................... 24
13 Glossary .............................................................................................................................................. 25
14 List of Appendices ............................................................................................................................... 34
15 List of figures ....................................................................................................................................... 35

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1 Preamble
BENTELER Automotive develops and produces innovative products – always with a focus on safety, the
environment and lightweight construction. As a full service supplier, it serves virtually every major auto-
motive manufacturer in the world, with customer oriented solutions from a broad range of products and
services.
BENTELER Automotive is leading the challenge in the automotive segment especially in the field of logis-
tics. Lean thinking from the customer to the supplier is the driver of success. Therefore, BENTELER as-
pires to setup an appropriate flow and pull concept in the context of supply chain strategy.
This requires clear and open communication with all parties along the supply chain between suppliers
and BENTELER Automotive. The following logistics manual describes the requirements for suppliers and
shall apply to all deliveries to BENTELER Automotive facilities globally.
This logistics manual forms part of the purchase terms and conditions contract agreed by the supplier
with BENTELER Automotive. However, in case of any conflict or discrepancies between this document
and the purchase contract, the purchase contract shall take precedence.
The figure below gives an overview of existing documents, which can be found in the appendices. Please
refer to the listing of the documents under each section in figure 1 for further details.
Figure 1: Overview of related logistics documents

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2 Scheduling Requirements
The delivery schedule is a message to a supplier, which specifies the requirements in terms of timings
and quantities, for both short and long term demands. BENTELER delivery schedules are generally
based on the relevant frame contracts, any non-conformance to this standard must be agreed separately
in a “Logistic Agreement” document (see chapter Plant Specific Requirements). The supplier should
check if the received delivery schedule is complete, correct and comprehensible (e.g. that supplier name,
part number, quantity and delivery dates are correct). If any discrepancies are noted, the supplier must
inform the responsible BENTELER plant immediately. If the supplier does not dispute the delivery sched-
ule within a maximum of five working days after release, it is considered as approved and binding for the
supplier. Basically, BENTELER does not require any delivery schedule confirmation.
Please note that delivery schedules maybe updated and the latest should be considered as valid.
2.1 Delivery Releases

The delivery schedule issued by BENTELER informs the supplier of current and future requirements. The
supplier may approach BENTELER for non-binding, yearly forecast volumes. Based on these forecasts
the supplier should plan their own requirements with sub-suppliers.
The date specified in the delivery schedule is the date that the BENTELER plant expects to receive the
delivery. The supplier must take into account the transport lead time, so that the ordered quantity will
arrive at the BENTELER receiving plant on the scheduled delivery date. Specific agreements between the
delivery plant and the receiving plant must be considerd, and are found in the document “Logistic Agree-
ment“.
Note that, when required, special measures must be taken into consideration when dealing with se-
quence deliveries for JIS/JIT suppliers.
The specific BENTELER delivery schedule dictates the delivery from the supplier. It is important to note,
that the specified quantities and terms of contract must be fulfilled regardless of country-specific holidays
and / or restrictions. If any deviations occur, BENTELER Logistics department must be informed immedi-
ately.
2.2 Production and Material Releases

BENTELER commits to take possession of material parts for which releases have been agreed.
Unless otherwise agreed, the delivery schedule shall contain 2 weeks of finished parts production and 2
weeks of raw material release.
2.3 Consignment
BENTELER’S consignment concept is intended to reduce assets whilst optimizing supplier production
and transport costs as well as the warehousing costs of both parties and therefore contributes to an opti-
mized and collaborative supply chain. The consignment concept is the preferred delivery concept for
BENTELER and is agreed in the SBS contract.

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3 Exchange of Information and Data

Part of BENTELER’s supply chain strategy is to promote the exchange of data electronically (EDI/ Web-
EDI). Only with the support of modern communication techniques can daily business processes be simpli-
fied, standardized and a high degree of process reliability be achieved. The expectation over the coming
years is that all suppliers will be become compatible with electronic data exchange.
The expected standard in accordance with MMOG (see chapter 7.1) is to receive ASN data.
3.1 Electronical Data Interchange (EDI/Web-EDI)

Suppliers can communicate the following with BENTELER via Electronic Data Interchange (EDI/Web-
EDI):
• Delivery schedules
• JIT-Schedules
• JIS-Schedules
• Advanced shipping notification (ASN)
• Credit notes
Please note, technical requirements and message formats for the commercial data exchange, which must
be observed for the interchange, have been prepared for download at edi.support@BENTELER.com.
Guidelines, assignments and test messages for EDI can be found online at:
http://www.BENTELER.com/purchasing.
When contacting BENTELER via electronic means, please ensure that the Parameter Agreement for
Suppliers has been completed (download from http://www.BENTELER.com/purchasing). Furthermore,
the scheduling of each EDI connection must be agreed with the central BENTELER EDI team, who can
be contacted at: edi.support@BENTELER.com.
3.2 Message Type

The standard message type is EDIFACT and should be used for incoming and outgoing messages. In
exceptional cases other message types can be used if this is agreed with BENTELER.
There is a list of appendices in chapter 14 that provides more information about the exchange of
information and data.

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4 Transport Requirement
The following chapter describes the requirements for modes of transportation from the supplier to
BENTELER plants. BENTELER plants typically organize the material and information flow as per the
negotiated INCOTERM within the purchasing contract(s). Preferred INCOTERM is “FCA”.
The mode of transportation, route and provider will be determined by BENTELER in accordance with the
agreed delivery terms. All deliveries must be handed over to the agreed Logistic Service Providers (LSP)
or Lead Logistic Provider (LLP) contracted by BENTELER. It is the supplier’s responsibility to provide the
requested material in the correct quantity, quality and date / time according to the INCOTERM agreed.
This includes complete documentation and packaging as per the agreed instructions. Any deviation to the
planned and/or agreed transport/collection time must be reported to the assigned LSP/LLP and
BENTELER plant logistics (responsible Material Planner) immediately.
Further emergency actions must be agreed with BENTELER plant logistics. Any costs incurred due to a
failure to comply with these instructions will fall to the supplier to account for.
4.1 Routing Instruction

The Routing Instruction (see appendix 14.4) will be provided by BENTELER to the supplier. It will contain
information such as:
• Opening days and times
• Forwarder name and contact
• Delivery address
For more details click see chapter 14.4 Routing Instruction. The routing instructions will be agreed with
plant logistics / LLP as a part of the individual logistics agreement.
The transportation request must be performed by supplier in the WEB portal of the assigned provider.
Further details are described in the Routing Instructions.
For exceptional cases where bookings are made by fax, the BENTELER Transport Booking form can be
used, which will be provided by the assigned logistics service provider.
4.2 Premium Freight / Expedites / Special Transport

Special transportation is defined as any transportation deviating from the agreed transportation process
(BENTELER and Supplier), e.g.:
• Rush transportation
• Spot market
• Prototypes
• Expedited transport with second driver
BENTELER’s expectation is that all deliveries will be made 100 % on time, in accordance with the de-
mand for accurate quantity and quality deliverance from the supplier. The expectation is that there is
no expedited freight. Cost charging due to delay or quantity / quality reasons caused by supplier will be
charged against the supplier.
Expedited freight is to be organized by BENTELER, unless otherwise agreed. In the case that
BENTELER delegates the organization of expedited freight to the supplier, the supplier must provide all
necessary details (way bill no carrier ETD/ETA etc.) to BENTELER.

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4.3 Labelling
Each handling unit must be labelled according to BENTELER labelling standards (see Chap-
ter_8_Labelling) BENTELER will inform the suppliers, if additional labels are required for transportation.
The supplier is responsible for the correct labelling as per applicable laws and transportation rules.
If the material is classified as hazardous, the supplier is also responsible for the labelling as per hazard-
ous material regulations (including mandatory documentation).
4.4 Loading
The following terms apply for loading:
• Goods shall be available for loading between commercial office hours (Monday to Friday between
7:00 am and 6:00 pm, unless otherwise agreed).
• Loading must start and end within the time window agreed by forwarder /LLP and supplier.
• If no material is ready to be loaded, then the carrier is authorized to leave the supplier’s premises.
• BENTELER reserves the right to invoice the supplier for any additional cost caused by the non-
performance.
• The supplier is only permitted to load the goods which have been ordered by BENTELER through
the call off.
• The supplier is responsible for loading the trailer.
• The supplier shall be able to load all kinds of vehicles inclusive of mega trailers and smaller dis-
tribution vehicles. The supplier must grant access to the driver picking up goods / material for
piece count of handling units.
• If the supplier has any complaints about the drivers or the equipment he shall contact the LSP/
LLP.
4.5 Documents
The suppliers shall provide the driver with the following documents:
• Transportation document (CMR / Bill of Lading /Way Bill)
• Delivery-note / Packing list
• Customs document if required (e.g. T1, EX1 / ABD for goods not custom cleared within EU and
invoice)
• In case of LTL shipments all transport documents (delivery note etc.) must be attached to the
handling unit. Loose transport documents will not be forwarded in the Benteler LTL network and
can cause in a claim/ penalty against the supplier.
The supplier and driver are required to note any deviation on the CMR or Bill of loading, e.g. waiting
hours, quantities, packaging, etc. and must be signed by the supplier and the driver.
4.6 Securing of goods

The cargo securing shall fulfil all national and/or international regulations for sending and receiving coun-
tries and countries of transit. The driver is responsible for securing the goods correctly for all modes of
transport. The driver shall close and if required seal the trailer after the loading is finished. To note, some
countries (e.g. Germany) require by law that the load securing is done partly and at a minimum is con-
trolled by the supplier. In the case that re-securing is required this shall be done by the driver. For certain
flows, a specific load securing certificate / instruction may be applicable. If there are additional loading
requirements, e.g. anti-slide mats, more than average number of span sets etc., this information will be
provided by the LSP/LLP.
4.7 ASN information

Within 15 minutes after departure the ASN must be sent to BENTELER.

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5 General Customs requirements, Supplier Declaration, Preferential Movement

Certificates
5.1 Deliveries to BENTELER Locations

The following provisions must be complied with for deliveries to BENTELER locations worldwide.
5.2 Origin of Goods

5.2.1 Deliveries from suppliers within European Union (EU)
For all deliveries within the EU, the supplier must complete the "Long Term Supplier's Declaration,
according articles 61-66 implementation act to Union Customs Code EC regulation 952/2013" is-
sued by BENTELER Automotive and give a legally binding declaration on the origin and preferential sta-
tus of the goods, as required by customs regulations (country of origin and preferential tariff status).The
supplier must process and return this form within 20 days to avoid reminders from Compliance (and costs
resulting thereof).
BENTELER will not accept declarations made on the supplier's own forms or references to
origin/preferential tariff endorsements in invoices. The supplier shall notify BENTELER Automotive
promptly in written form on any changes to declarations already submitted (especially regarding changes
of country of origin and preferential status). It shall not be necessary for BENTELER to request such noti-
fication specifically. The supplier will be liable for any cost at BENTELER caused by delayed or unsubmit-
ted declarations. In cases of doubt, the supplier is responsible for clarifying unclear points with the cus-
toms authorities or chambers of commerce. If there are any further requirements from local custom au-
thorities the supplier must adhere to these specific requirements.
5.2.2 Deliveries from suppliers out of the European Union (EU) where Preferential Cus-
toms Agreements exist
Deliveries to BENTELER locations in regions/countries with preferential agreements – for example, EU
agreements, with NAFTA and NAFTA agreements with ASEAN-countries - need to be shipped with the
correct and confirmed Preferential Movement Certificates. (E.g. EUR1- document, Certificates of Origin
Form A, NAFTA - declarations, other appropriate certificates of origin, endorsement on invoice in the case
of an exporter authorized by the customs authorities, or other applicable documents). All documents re-
quired for shipments that exceed custom regulations (particularly preference documents) must be ob-
tained by the supplier at their own cost and must accompany the shipment.
Any duties or other cost resulting from a failure of the supplier to comply with these requirements will be
charged to the supplier. In the event that the rules around preferential agreements do not allow compli-
ance with these requirements (e.g. local content requirements), the supplier must inform BENTELER in
written form prior to the conclusion of the contract.
5.3 Documents Required from the Supplier

The supplier has to attach all documents required by BENTELER to the shipments.
5.3.1 Delivery Notes and Shipping Orders
Delivery notes and shipping orders must be created according to the defined data requirements by the
individual BENTELER location. Shipping Orders shall be accompanied by the appropriate delivery notes.
All delivery notes for the complete shipment must be listed on the shipping order. Only one delivery note
may be used for each part number, unless otherwise agreed.
5.3.2 Invoices
To ensure correct customs clearance for the importation of goods, the invoices must contain the following
information:
• Invoice number

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• Invoice date
• Vendor name & address
• Purchaser name & address
• Goods recipient
• Order number and reference numbers
• Conditions of delivery pursuant to agreed delivery term
• BENTELER part numbers
• Designation of goods including the HTS-Code (Harmonized Tariff System) which must corre-
spond with the information in the preferential agreement
• Item quantity
• Value of goods, individual price and total price
• Currency
• Country of origin
• Gross weight
• Net weight
The invoice that accompanies the goods must be identical to the commercial invoice. For business trans-
actions within EU-countries the invoice must include both the supplier’s VAT ID and the VAT ID of the
respective BENTELER location. If a delivery is free of charge, this must be noted on the invoice (value
only for customs purposes). The value indicated for customs purposes must also correspond to the actual
value of the goods (market price).
5.4 Export Control

For compliance with EU, national, and U.S. export control regulations, the supplier is requested to provide
BENTELER with the appropriate export list number, AL number (national/EU law), and Export Control
Classification Number (ECCN, U.S. law) for their goods (hardware, software, technology).
If this should not be possible, the supplier must agree to provide BENTELER, upon request and in writing,
with the technical information necessary for the classification of the individual goods in accordance with
the control lists. Such information might include, for example, technical parameters, functional descrip-
tions, material composition, parts lists, specifications, diagrams, and advertising brochures.
Based on national and international law, it may also be necessary to obtain information from the supplier
regarding the percentage breakdown of the product by country of origin and value. The objective of doing
so is to establish whether or not a supplier’s product is subject to U.S. law. In such cases, the supplier is
asked to provide the following information on its product(s) in writing:
Product desig- Supplier BENTELER Dual Use - ECCN % US Country of

nation part - no. part - no. no. share origin
Table 1: Export Control
Where applicable, the supplier shall also provide this information for other countries.
Key for filling in the table:

• Product designation: Usual commercial designation of the product.
• Supplier part number: The supplier’s internal part number.
• BENTELER part number: Part number for BENTELER records.

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• Dual use number: Indicate the number from the EU dual use list (maximum of 15 digits). If there
is no obligation to obtain authorization, please enter ‘N’ in this field.
• ECCN: Indicate the number of the CCL (Commerce Control List) of the U.S. (maximum of 15 dig-
its). Indicating an ECCN confirms that your product is subject to the U.S. Export Administration
Regulations. Should the supplier’s product not be subject to the U.S. EAR, please enter ‘N’ in this
space.
• % U.S. share: U.S. share as a percentage of the price ex works. In evaluating whether goods are
subject to U.S. jurisdiction, the share of value made up by U.S. preliminary materials must be in-
dicated in relation to the ex-works price of the goods. Only if goods consist fully of preliminary
materials that do not originate in the U.S. can filling out this space be dispensed with.
• Country of origin: Country of origin or origin without preference.
The supplier must be aware that, business transactions between them and BENTELER are subject to
export control laws, including those of the USA. BENTELER's obligation to fulfil any purchase agreement
is subject to the provision that the fulfilment is not prevented by any impediments arising out of national
and international foreign trade and customs requirements or any embargos or other sanctions, unless
BENTELER was or should have been aware of these obstacles when the contract was concluded.
5.5 Specific Import Requirements

5.5.1 The People’s Republic of China
5.5.1.1 Invoice
• INV# number
• Price
The price should be actual trading price or a reasonable market price. Zero pricing is not permit-
ted.
• Description
o English description and P/N must be indicated.
o PO or contract number must be displayed.
o If the cargo is subject to CCC catalogue, the shipper should provide the copy of CCC
certification or provide the related information to support BENTELER to conduct the ap-
plication of CCC-exemption license, such as the product’s photos, technology infor-
mation, testing report, etc.
• Currency must be displayed correctly.
• Shipper name must be displayed.
• Shipping INCOTERMs must be displayed and must be the same as BENTELER’s PO or contract.
If the cargo should be delivered to BENTELER plant directly, the Consignee address must be
shown as follow:
Bill to:
Actual address
Consignee:
Actual address
If the cargo needs to be delivered to an alternative address appointed by BENTELER, this must be
discussed with BENTELER case by case.
• Quantities must be shown for each different P/N or description.

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• Country of Origin must be indicated. Please note, the R.O.C. or other abbreviations are NOT al-
lowed in any document.
• Documents must be stamped or signed by the supplier
• Payment terms are necessary for shipping documents. If the cargo is free of charge, please indi-
cate using the following; “No commercial value, the value for Customs purpose only.”
• The use of words such as “Revised” or “Amendment” or any handwriting is not permitted.
• Invoices are official documents and should be treated as such.
• Shippers should ensure that the cargo quantity stated in the documents is the same as the actual
physical goods. If this check is not completed, BENTELER will be penalised by customs, such as
China.
5.5.1.2 Packing List

• Net weight must be indicated for each P/N.
• The total G/W should include the total cargo packing material weight, such as carton weight or
pallet weight. The total G/W data in P/L must be same as G/W in HAWB or HB/L.
• Description
o English description must be displayed.
o PO# and P/N must display
o Total package of goods must be shown (example: 5 cartons or 3 skids or 2 tubes etc.)
o Shipper, consignee must be indicated correctly.
o Quantity must be shown on each different P/N.
o The documents must be signed by the supplier. Either a stamp or signature is accepta-
ble.
o Measurements must show – package (pallet or carton measurement).
o If the cargo package is pallet, please indicate the pallet`s material in Packing List. (IPPC
Wooden pallet/Plywood/Plastic/Paper etc.)
o The use of the words “Revised” or “Amendment” or any handwriting is not permitted.
o Packing List are official documents and should be treated as such.
5.5.1.3 Packaging Declaration

• Shippers need to provide a “Non-wooden packing announcement” (if the packing material is not
wooden & plywood belongs non-wooden) or IPPC mark certification (if packing is wooden).
• Effective 1st Jan 2006, all wooden packaging (pallets, crates etc.) bound for China must have the
IPPC mark to certify that they have been heat treated or fumigated according to ISPM 15 stand-
ard.
• Official Fumigation or Heat Treatment Certification is not compulsory but vendors are encouraged
to attach these to the shipping documents. Original certificates are not required.
• IPPC should be marked in the standard place and be clear. IPPC:
Figure 2: IPPC – Label

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The standard place is on the outside of pallet, so to ensure that it can be read without having to
move the cargo.
Figure 3: IPPC – Label on pallet
• For FCL cargo, any wooden material which is not part of the container must possess the IPPC
mark as well.
• The plywood and others material pallet is not a part of ISPM 15 requirement.
5.5.1.4 HAWB / HBL

• The description of cargo goods must be the same as those on the invoice. If there are too many
items on the invoice, a general description may be used. Invs# will be indicated in HAWB or
HB/L.
• G/W in HAWB or HB/L must be the same as in P/L.
• The total number of pieces MUST be consistent with the Packing List.
5.5.1.5 Original Country Label on Physical Goods

• The country of origin should be indicated on the outer packing of imported cargo.
• The specific country of origin must be indicated, regions such as EU/ASEAN are not acceptable.
• If the import goods are subject to screws, nuts or similar goods, please also provide the original
country certification to BENTELER. If the delivery port is Dalian, the Nut has the same require-
ment. The certification format can refer to appendix 14.5.
5.5.2 Russian Federation

5.5.2.1 Required Documents
The following accompanying documents should be provided with the goods:
• 6 examples of International consignment note (CMR);

• Original invoices (or proforma-invoice in case of free of charge delivery) in four (4) copies with the
following data:
o Sequence number and invoice issue date.

o The full name, legal address, identification number: Individual Taxpayer Number (ITN) (if ap-
plicable) or VAT number, Registration Reason Code (RRC) (if applicable) of the seller and
buyer.
o Full name and address of the consignor and consignee if it differs from seller and buyer de-
tails.
o The number and the date of issue of the agreement/additional agreement.
o Terms of the delivery.
o Full names of the goods (in English) and part number.
o Unit measurement and the quantity of the goods for each position.
o Price per unit (currency regarding the contract).

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o Total value (by digits; currency regarding the contract; accuracy is two digits after comma).
o Gross weight and net weight for each position as well as total gross/net weight (accuracy is
three digits after comma).
o The country of origin of the goods.
o Company-producer name for each position.
o Package type and quantity.
o Commodity classification (HTS-Code) of external economic activity code (first four digits)
o Trademarks of the goods.
• Export declaration of the country of origin.
5.5.2.2 Technical documents

For the purposes of classification and customs clearance, the supplier must send drawings/photos of the
goods; describe main technical characteristics, key functions and primary usage.
5.5.2.3 Safety Certificate

Safety certificate and chemical analysis have to be provided by the supplier for the chemical goods
5.5.2.4 Date of Manufacture

In the case goods were previously used, the supplier must provide information proving the date of manu-
facture.
5.5.3 North America

5.5.3.1 Air
• Commercial / Pro-forma Invoice
• Packing List
• Master Airway Bill
• House Airway Bill
• Free Trade Agreement Documentation and/or Manufacturer’s Affidavit (preferred)
5.5.3.2 Ocean/Vessel
• Commercial / Pro-forma Invoice
• Packing List
• Original / Non- Negotiable Bills of Loading
• Free Trade Agreement Documentation and/or Manufacturer’s Affidavit (preferred)
5.5.3.3 Commercial Invoice Requirements

• Invoice must be in English, or accompanied by an English translation
o Signed / Stamped
o Dated
• Port of entry (US Port)
• Shipper / Buyer / Consignee
• Detailed Description (BENTELER Part Number)
• Quantity / Gross & Net Weight / Measures
• Purchase Price or Value
o Include the purchase order number or scheduling agreement number
• Currency
• All additional charges (Freight, Insurance, Commission, Packaging, etc.)

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• Rebates, Drawbacks and Bounties separately itemized

• Country of Origin
• Terms of Sale (INCOTERM)
• Tariff Classification (HTS-Code)
• Assists (Dies, Tools, Melds, etc.)
Note: For questions/issues/notifications please contact the NAO Customs Group at

customs.dept@BENTELER.com
5.5.4 Mexico
As well as the requirements listed in point 5.3, the following is also needed for Mexico:
Invoice with the follow information:
• BENTELER´s part number. (In some cases supplier is declaring only their part number)
• Description: detailed and in English.
• Invoice number (even if it is a proforma).
• Date.
• Tax-ID.
• Fixed assets: model, serial number and marks.
5.5.4.2 Mill Certificate for Steel

Producer´s Mill Certificate for steel must contain:
• Detail description of the material (including dimensions); technical, chemical and physical in-
formation.
• Material country of origin.
• Name and data of a contact of the producer (address, telephone and e-mail.)
• Mill Certificate number.
• Issue date.
• Material´s volume.
• Export country.
• Number of batch or production order.
• Value of the material that the Mill Certificate covers.
• Number of the Mill wash.
5.5.5 Brazil
• Supplier´s complete legal entity name

• Supplier’s address
• Importer: BENTELER
• Complete address (consignee and delivery address)
• CNPJ : (VAT number)
• Product specification ( in Portuguese and/or English), including description, reference and code
• Quantity of each product shipped

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• Unit of measurement ( KG, Ton, m2)

• Quantity of volumes
• Marks and Kind of volumes (carton, wood, crate, etc.)
• Net weight
• Gross weight
• Unit price of each product
• Total price
• Currency
• INCOTERM
• Freight ( inform the freight value if applicable and in accordance with the INCOTERM) xx clarify
• Payment terms ( example: 60 days after BL date, in cash)
• Country of origin : where the product was manufactured
• Inform, if the exporter is the manufacturer. If not, the manufacturer is informed.
• Country of purchase: where the product was acquired to be exported to Brazil, regardless of origin.
• Country of shipment: where the product was shipped from.
• Signature: MUST be original, handwritten and signed in blue ink.
• Final Destination: Example - Viracopos Airport, Santos Port, Guarulhos Airport, etc.
Table 2: Commercial Invoice Requirements (Brazil)
There is a list of appendices in chapter 14 that provides more information about General Customs
Requirements.

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6 Packaging
The purpose of the packaging policy is to ensure the quality of the delivered parts with minimum cost,
optimum stacking conditions and standard packaging from supplier to BENTELER.
Returnable packaging is preferred unless expendable packaging is more economical.
The packaging concept for each material is described in separate packaging instructions (PIT) (see ap-
pendix).
6.1 General requirements for packaging

6.1.1 Design
BENTELER standard containers should be used for packaging in all cases unless there are exceptional
circumstances. If special containers are essential, suppliers must work with BENTELER on the design.
All packaging shall be designed to perform the functions required and ensure that the goods reach their
destination in a satisfactory condition. The required properties are:
• product protection
• stackable, standardized (according to BAT standard container catalogue)
• standardized for ergonomic handling
• maximum gross weight of 15 kg for small loading carrier (SLC)
• usage of wooden pallets in accordance with IPPC-labelling for international business
• in accordance with applicable national and international regulations on dangerous goods
• ecological aspects to be considered (reduction of packaging material and focus on recycling as-
pects)
In parallel to serial packaging, the supplier shall also develop alternative or emergency packaging for
situations when serial packaging is not available. These alternative packaging solutions must be submit-
ted in the standardized BENTELER format (see packaging instructions) for review and approval.
6.1.2 Management of containers

The supplier will plan the timely provision of containers and/or packaging to support BENTELER delivery
requirements. BENTELER is responsible for container management, but the supplier must support
BENTELER to ensure container movement transparency in the supply chain. The supplier must adhere to
the following:
• Manage a container account

• Complete the monthly container accounting list from BENTELER
• Complete a container inventory on request from BENTELER
• Maintain and clean containers where it has been agreed
• Report issues to BENTELER in a timely manner
Any deviation following the account check must be clarified with the relevant BENTELER plant during the
following month after occurance.
The supplier is responsible for ensuring goods are transported within suitably functioning containers, if
necessary minor container repairs must be made by the supplier. Costs for repair will be paid by the party
that has caused the damage.

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Any costs associated with extra cleaning are to be part of the supplier’s quotation and are the responsibil-
ity of the supplier.
6.2 Packaging Costs

The quotation of packaging must contain all costs (e.g. development, sample container, presentation of
sample and serial container, transport tests).
Supplier owned containers are to be paid by BENTELER in the piece price. After the end of production
the containers will become the property of BENTELER and must be handed over to BENTELER at an
agreed time and place.
6.3 Disposable/ Oversea packaging

Shipments of oversea packaging or disposable packaging must follow the BENTELER disposable / over-
seas packaging guideline. The corrosion protection of the supplied parts must form part of the disposable
packaging concept.
There is a list of appendices in chapter 14 that provides more information about oversea packaging.
6.4 Specific packaging requirements

The project specific packaging requirements will be provided by BENTELER Global Procurement and
BENTELER Logistics in the logistics agreement with the supplier.
There is a list of appendices in chapter 14 that provides more information about Packaging.

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7 Logistics Quality
BENTELER expect the highest quality of logistics, as such suppliers must meet the following minimum
standards:
• Quality Management System certified acc. to ISO 9001 with compliance to ISO 16949
• Commitment to the Zero-Defects Principle
• Clear environmental standards (e.g. ISO 14001)
• Traceability throughout the entire supply chain
• Cost and/or technology leaders in the respective industries
• Full compliance with our Terms and Conditions
• Commitment to the BENTELER Philosophy and Code of Conduct (Compliance)
7.1 Supplier Self-Assessment Evaluation

The supplier will conduct the Global MMOG/LE self-assessment on a yearly basis and submit the result to
BENTELER. The supplier will always use the current valid version (see: www.odette.org). The purpose of
the self-assessment is to inspect logistical processes or systems for weaknesses, to analyze their root
causes and to identify areas of improvement.
This self-assessment is subject to an onsite evaluation by BENTELER or has to be sent if requested.
7.2 Sub-suppliers
The supplier commits to make sure that their sub-suppliers will fulfil the same obligations as the supplier
under this agreement.
7.3 General Supplier Communication & Support

The supplier shall act as an extension of BENTELER’s business and support BENTELER’s plants with
open and accurate communication.
7.4 Logistics Complaints

If the supplier´s logistics quality does not meet the requirements, a claim with related fees and penalties
will be issued. These are assigned accordingly and invoiced to the supplier. Please see appendix for fur-
ther details on the following topics:
• Documentation / Sampling
• Delivery / Transport
• Packaging
• Labelling
The minimum charge per incident will be one man hour at the defined rate for the specific country in
which the incident occurred. Additional costs (e.g. transport, sorting, etc.) will be charged in accordance
to justified expenses per incident. However if regional charge agreements are in place these will take
precedence.
The supplier will have to provide an 8D report if requested by the relevant plant.
There is a list of appendices in chapter 14 that provides more information about Logistics Quality.

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8 Labelling
Each packaging unit must be clearly labelled. The label shall be fixed by the packaging unit label holder
or fastened on the box in another way which must be visible on the loading / unloading side of the truck.
Where multiple packages are placed on a pallet or in a container an additional “Master Label” should be
fixed on the top or to one side of the load unit. To prevent damaged to labels especially when the con-
tainer has no special or ideal place to fix the labels a plastic cover or pocket should be used. Labels from
previous deliveries must be removed.
This specification is valid for all suppliers and subcontractors delivering to any BENTELER Automotive
plant in the following regions:
No Region Standard Link

1 Europe / South Africa / VDA VDA 4902 Version 4.0 2012.pdf
Mercosur / Asia Pacific
2 North America AIAG AIAG B-10 Trading Partner Label
Table 3: Labelling Methods
Unless an alternative agreement between the supplier and the BENTELER plant receiving the goods has
been made, this specification must be met.

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9 Traceability
The supplier is responsible for the traceability of all supplied goods to BENTELER Automotive plants.
The minimum requirements that the supplier must fulfil are as follows:
• Delivery with a standardized label per packaging unit according to BENTELER transport label
specifications. Each packaging unit needs to be clearly labelled.
• The following data is mandatory and must be provided by the supplier via delivery notes, ad-
vanced shipping notifications, EDI, etc.;
o traceability reference number such as, lot number, batch/ lot no., unique Handling Unit
(HU) no. or delivery note no. as defined by project requirements
o part number
o part description
o delivery note number
o delivery date
o quantity per packaging unit with quantity of packaging units per delivery
o total quantity per shipment
o gros/ net weight
Additional requirements are specified in separate documents (e.g. part drawing).
Suppliers must be able to provide traceability information to BENTELER, upon demand, within 24 hours.

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10 Emergency Concept
Suppliers must have an actionable emergency contingency plan in place to ensure the continuous and
sustainable supply of products to BENTELER. This plan should address force majeure, acts of God,
power outages, labour work stoppages, failure of electronical data processing, etc. The plan should also
specifically address the facility and equipment used to produce the products required by BENTELER.
Details on how the supply flow to BENTELER would continue in such an emergency situation should be
included. Before Serial Production (= Start of Production (SOP)), the supplier shall provide this sustaina-
ble emergency plan to BENTELER.
If possible the FMEA method for the detection of fault-possibilities and influence-analysis is to be applied.

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11 Plant Specific Requirements

Plant specific requirements must be agreed with the receiving BENTELER plant before the start of pro-
duction. The logistics agreement in use should include:
• General Information with mandatory annexes
• Parties with process involvement (BENTELER / Supplier / Service Provider / Carrier)
• Data transfer procedures
• Transport / Empties Management
The logistics agreement describes the data and rules for the daily business in detail. The general infor-
mation is given an overview about the existing specific requirements:
1. General Information
Supplier:
Annexes to the Agreement

Mandatory Annexes Optional
Parts List - Scope of Project Despatch Specification * Pick Up process description
Traceability requirements Labelling Specification * Misc.
Packaging Instructions Process Description
Exchange of Data / EDI Guideline * New revision status
Table 4: Plant Specific Requirements
There is a list of appendices in chapter 14 that provides more information about Plant Specific
Requirements.

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12 Logistics Contacts
In order to ensure efficient communication between suppliers and BENTELER, suppliers must designate
key contact personnel responsible for handling logistics support:
• name of contact,
• nominated deputy and
• superior
with e-mail and phone numbers.
The key contact person must have the necessary expertise to handle each issue regarding products and
orders. If not otherwise discussed, the communication language will correspond to the location of the
individual BENTELER plant or will be English. The key contact will always be reachable during the sup-
plier’s regular local working hours. Outside of these business hours, the delegated emergency contacts
must be reachable.
All contact details must be entered into the logistics agreement and into the emergency concept.
There is a list of appendices in chapter 14 that provides more information about Logistics Contacts.

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13 Glossary
Term Definition
830 Planning Schedule with Release Capability Transaction Set - ASC X12 standard for
the Planning Schedule
856 Ship /Notice /Manifest Transaction Set - ASC X12 standard for the Advanced Ship
Notice (ASN)
862 Shipping Schedule Transaction Set - ASC X12 standard for the Ship Schedule
866 Production Sequence Transaction Set - ASC X12 standard for the In-sequence Ship
Schedule
(JIT) Just in Time
2PL Second-party logistics provider, an asset-based carrier that owns the means of
transportation
3PL A third-party logistics provider (abbreviated 3PL, or sometimes TPL) is a firm that
provides service to its customers of outsourced (or "third party") logistics services for
part, or all of their supply chain management functions. Third party logistics providers
typically specialize in integrated operation, warehousing and transportation services
that can be scaled and customized to customers' needs based on market conditions
and the demands and delivery service requirements for their products and materials
4PL A 4PL is neutral and will manage the logistics process, regardless of what carri-
ers, forwarders, or warehouses are used. The 4PL can and will even manage 3PLs
that the customer is already currently using.
8D report Eight Disciplines Problem Solving report
Advanced Advanced product quality planning (APQP) is a framework of procedures and tech-
Product Quality niques used to develop products in industry, particularly the automotive industry.
Planning Advanced Quality Planning embodies the concepts of error prevention and continual
(APQP) improvement, and is used in a multidisciplinary approach. synonymous with APQ.
Advanced Qua- Advanced product quality planning (AQP) is a framework of procedures and tech-
lity Planning niques used to develop products in industry, particularly the automotive industry.
(AQP) Advanced Quality Planning embodies the concepts of error prevention and continual
improvement, and is used in a multidisciplinary approach. synonymous with APQP.
Advanced An EDI transaction listing the contents of a shipment of goods as well as additional
Shipping (or information relating to the shipment including order information, product description,
Ship) Notice physical characteristics, packaging type, marking, carrier information and configura-
(ASN) tion of goods within the transportation equipment. The ASN completes the JIT cycle,
and when used in conjunction with bar coded shipping labels, it virtually eliminates
manual receiving functions by moving data accounting records for electronic pay-
ment, reducing the need for traditional invoicing procedures.
AIAG abbreviation, Automotive Industry Action Group - A trade association working to in-
crease member productivity through a cooperative effort of North American vehicle
manufacturers and their suppliers.
AP Asia Pacific
ASN Advance Shipping (or Ship) Notice
Assessment The evaluation of achievement against a specified requirement/standard.
Assessor The person responsible for conducting the MMOG/LE assessment.
Balance out The final quantity required by a customer before the item is discontinued from pro-
duction.

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Bar Code / Bar The combination of symbol characters and features required by a particular symbol-
Code Symbol- ogy, including quiet zones, start and stop characters, data characters, check charac-
ogy ters, and other auxiliary patterns, which together form a complete scannable entity.
Benchmarking The process of comparing current performance against the practices of other leading
Organizations for the purpose of improving performance. Companies also bench-
mark internally by tracking and comparing current performance with past perfor-
mance.
Bill of Lading A legal document generated by a shipper to consign a load to a carrier or transfer
responsibility to a carrier. A bill of lading includes information such as number of
cartons, weight, carrier, ship-to address, etc. Abbreviation: B/L
Bill of Lading A consolidated bill of lading, covering a number of individual bills of lading. Abbrevia-
(master) tion: MB/L
Bill of Material Total list of all components and materials required to manufacture and/or assemble a
(BOM) particular item.
BOSLE Benteler Operating System – Lean Enterprise
Bottleneck The point in a process that limits total output.
Buffer A quantity of materials used to protect against process variability.
Bunker Ad- A freight adjustment factor reflecting the current cost of bunkers.
justment Factor
(BAF)
Calibration A set of operations that establish, under specified conditions, the relationship be-
tween a measuring device and a traceable standard of known reference value and
uncertainty.
Call-off See also "Release"
Capacity The highest number of units that can be consistently produced in a given period of
time. Generally expressed in time increments of both straight time and maximum
sustainable overtime levels.
CCC China Compulsory Certification
CCL Commerce Control List
Changeover (or The amount of time taken to change a process over from the last part of a production
setup) run to the first good repeatable part of the next production run.
CIP Continous Improvement Process
CMR ‘Convention Relative au Contrat de Transport International de Marchandises par la
Route’. That means an international agreement that contains the rights and obliga-
tions of parties involved in road transport
CNPJ CNPJ (short for Cadastro Nacional da Pessoa Jurídica in Portuguese, or National
Registry of Legal Entities), is an identification number issued to Brazilian companies
by the Secretariat of the Federal Revenue of Brazil (in Portuguese, Secretaria da
Receita Federal).
Commodity A category of similar physical substances or products (e.g., electronics, metals)
which are interchangeable.
Container A receptacle, expandable or flexible, covering for shipping goods. Example is a car-
ton, case, box, bucket, drum, bin, bottle, bundle, or bag, that an item is packed and
shipped in.
Contingency An event that may occur but that is not likely or intended; a possibility.
Continual Im- The operational philosophy that makes best use of the talents within the Company to
provement produce products of increasing quality for our customers in an increasingly efficient
way that protects the return on investment to our stockholders. This is a dynamic
strategy designed to enhance the strength of the Company in the face of present and
future market conditions. It contrasts with any static strategy that accepts (explicitly

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or implicitly) some particular level of outgoing nonconformance as inevitable.
Conveyance Equipment used to move parts and or containers (sea containers, semi trailers, and
rail cars).
Corporate An organization's sense of responsibility towards the impacts of their activities on the
Responsibility public interest including the environment, employment, communities, stakeholders,
and society.
Corrective and Corrective Action - Action taken to eliminate the causes of an existing nonconformity
Preventive Ac- or other undesirable situation in order to prevent recurrence.
tions Preventive Action - Action taken to eliminate the causes of a potential nonconformity
or other undesirable situation in order to prevent occurrence.
C-TPAT The Customs-Trade Partnership Against Terrorism (C-TPAT) is a voluntary supply
chain security program led by U.S. Customs and Border Protection (CBP) and fo-
cused on improving the security of private companies' supply chains with respect to
terrorism.
Cum Start Date The date that the customer specifies he will begin counting. Used in a cum-based
system.
Cum-Based A system that uses the cumulative quantity received and cumulative quantity shipped
System to calculate net quantities required and past due quantities.
Cumulative A running total as a count of parts shipped or received in a series or sequence of
Quantities shipments.
(CUMS)
Customer Re- The requirements or specifications from the original equipment manufacturer (typi-
quirements cally the automobile company).
Cycle Counting A method of auditing inventory accuracy by counting only specified parts/material on
a predetermined schedule
DELFOR UN/EDIFACT standard for the delivery forecast with release capabilities.
Delivery Order A number used for tracking an order (represents a quantity ordered and a delivery or
Reference or ship date).
Number
DELJIT UN/EDIFACT standard for the Delivery Just-in-Time material release.
Demand Varia- Fluctuations in demand from one release to another for the same period.
bility
Demurrage 1. Holding a ship, freight car, or other cargo conveyance during loading or unloading
beyond the scheduled time of departure.
2. Compensation paid for such a delay.
DESADV DESADV EDIFACT EDI message for the Ship Notice Dispatch Advice. Message
specifies details for goods dispatched or ready to be shipped.
Direct Marking An additive or deductive process to establish traceability.
Dunnage Packaging material that protects the product during transit.
ECCN Export Control Classification Number
EDI abbreviation, Electronic Data Interchange
EDIFACT EDI for Administration, Commerce, and Transport. A set of United Nation rules for
electronic data interchange.
Electronic Conducting business electronically via traditional EDI technologies or online by the
Communication internet.

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Electronic Data The computer-to-computer exchange of formatted data between trading partners in a
Interchange standard format and syntax (e.g., ANSI ASC X12, UN/EDIFACT, VDA).
(EDI)
Enterprise Re- Software that integrates internal and external management information across an
source Plan- entire organization, embracing finance/accounting, manufacturing, sales and service.
ning (ERP)
ERP abbreviation, Enterprise Resource Planning
ETA Estimated time of arrival
ETD estimated time of departure
EU abbreviation, European Union
EUR1-docu The EUR 1 certificate is a preferential document for goods that are produced inside
the EU and which fulfil conditions in the various origin protocols concluded with des-
tination countries.
ex1, ABD Export Accompanying Document
FCA Free Carrier, delivery conditions
FCL Full Container Load
FIFO abbreviation, First In First Out
Finished Goods Produced items, ready for transfer to the customer.
/ Parts Invento-
ry
First in First Inventory management process ensuring that the first received is the first used.
Out (FIFO)
FSC abbreviations: Fuel Surcharge. Fuel cost added to the regular agreed transport costs
depending on market fluctuation.
G/W Gross weight
HAWB/HBL House Air Way Bill, A bill of lading issued by a freight forwarder
HTS Harmonized Tariff System
INCOTERM International Commercial Terms
Internal The next process, operation or function within an organization.
Customer
Internal Supp- The previous process, operation or function within an organization.
lier
INV# number Invoice number is issued when you used the CCL service
Inventory Material, supplies and/or finished goods held for future use or sale. Inventory buffers
the production process against the uncertainty of demand, the variability of the pro-
cess, and the cycle time of the process.
Inventory Inventory transactions document the quantitative change in inventory due to a busi-
Transactions ness event or transaction (e.g., supplier receipt). In addition to the inventory impact
of the event (i.e., the actual receipt quantity of a part), inventory transactions also
record contextual information about the event. In the case of a supplier receipt, con-
textual information could include the supplier, date/time of the receipt, part lot num-
ber, etc.
IPPC International Plant Protection Convention
ISO/TS16949 A quality management system that provides for continual improvement, emphasizing
defect prevention and the reduction of variation and waste in the supply chain.
ISO/TS16949 applies to the design/development, production and, when relevant,
installation and servicing of automotive-related products. It is based on ISO9001.
ISPM 15 stan- International Standards For Phytosanitary Measures No. 15

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dard
JIS abbreviation, Just In Sequence
Kanban A pull replenishment system used at a stock point in which a supply batch is ordered
based upon a usage of a previous batch.
Key Perfor- Financial and non-financial metrics used to help an organization define and measure
mance Indica- progress toward organizational goals.
tor (KPI)
KLT abbreviation, Kleinladungsträger, Standardized small load carrier
KPI abbreviation, Key Performance Indicator
Lead Logistics A logistics operator contracted to manage material flow between supplier and cus-
Provider (LLP) tomer. Also referred to as 3rd Party Logistics Provider.
Lead Time 1. The time interval between the conception or designing of a product and its actual
production.
2. The time interval between the placing of an order and the delivery of the product
or service
Lean Identifying and eliminating any process or activity within the manufacturing system
that the customer will not pay for which may be regarded as non-added value or
waste.
LLP abbreviation, Lead Logistics Provider
Logistics The process of planning, implementing and controlling the efficient, effective flow
and storage of goods, services and related information from point of origin to point of
consumption for the purpose of conforming to customer requirements.
Logistics In an industrial context, the art and science of obtaining, producing and distributing
material and product in the proper place and proper quantities.
Logistics Ser- Party providing logistics services, such as warehousing, repacking products, distribu-
vice Provider tion, assembly, sequencing, and cross docking
(LSP)
Lot A quantity of homogeneous material either manufactured or received.
Master Label A label used to identify and summarize the contents of a multiple pack or unit load of
common items (sharing a single part number), such as a pallet.
Master Produc- An aggregation of independent material requirements used as input to the Material
tion Schedule Requirements Planning process.
(MPS)
Material Autho- The amount of material that the customer is authorizing a supplier to either purchase
rization (RAW) or produce (FAB). If the customer should cancel this order, the customer will
pay the supplier for any material that the customer authorized. It is important for the
balance-out process to track the highest value of RAW and FAB authorizations
Material Flow A graphic representation of a material flow process.
Diagram
Material Requi- A time-phased replenishment system to support production and/or manufacturing
rements Plan- processes. It is generally identified with material/inventory control processes.
ning (MRP)
MC abbreviation, Mercosur
MMOG Material Management Operations Guideline / Logistics Evaluation;
URL-link: https://www.vda.de/en/Search-Results.html?q=mmog
MMOG/LE Materials Management Operations Guidelines/Logistics Evaluation
MRO abbreviation, Maintenance, Repair, and Operating Supplies – Purchased items not
included into the finished product.
MRP abbreviation, Material Requirements Planning

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NAFTA North American Free Trade Agreement

NAO abbreviation, North America Organization
Non Applicable N/A or n/a is, a common abbreviation for not available or not applicable, used to
(N/A) indicate the deliberate omission of information from a table or listing.
Non Applicable A criterion that has been identified by the assessor as being not applicable to the
Criterion(NAC) organization being assessed.
Obsolescence Out-of-date material designated for disposal. Obsolete material should be controlled
in a manner similar to nonconforming product (e.g. Corrective and Preventive Action
taken).
ODETTE Organization for Data Exchange by Tele Transmission in Europe
OEM An original equipment manufacturer or OEM is typically a company which uses a
component made by a second company in its own product, or sells the product of the
second company under its own brand.
Organization A group of people and facilities with an arrangement of responsibilities, authorities
and relationships (e.g., corporation, company, firm, institution or association.)
PAP abbreviation, Production Part Approval Process
Partial Lot The amount left over from a production run that is insufficient to fill a container or
package to the customer’s required ship quantity.
Performance- A performance measurement that represents the percentage of on-time deliveries to
to-schedule the customer.
Perpetual In- 1. The inventory as represented in computer records, used to reconcile against phys-
ventory ical inventory. 2. A structured approach to taking a physical inventory and then rec-
onciling to computer records, followed where necessary by corrective action. The
accuracy of the data is used as a performance metric.
PFMEA A methodology for assessing the weaknesses of production processes and the po-
tential effects of process failures on the product being produced.
Phase out The final quantity required by a customer before the item is discontinued from pro-
duction.
Physical Inven- Physical inventory is a process where an organization physically counts its entire
tory inventory. A physical inventory may be mandated by financial accounting rules or the
tax regulations to place an accurate value on the inventory, or the organization may
need to count inventory so component parts or raw materials can be restocked. Or-
ganizations may use several different tactics to minimize the disruption caused by
physical inventory.
Poka-yoke The practice of designing products or processes in a manner that prevents or mini-
mizes the probability of human or mechanical error.
Portal / Web A web based Portal is an Internet-based solution provided by an organization for sub
Portal suppliers. This solution provides access, with limited human interaction, to the or-
ganization's Supply chain related data. For example, the sub supplier can view as
well as download forecast and schedule information and upload or manually enter
ASN data. These solutions often provide access or viewing to other supply chain
related data such as performance data, invoices, consigned inventory, bar code la-
bels, etc.
PPAP A generic part qualification process used to determine if all customer requirements
are understood by a supplier and if the process has the potential to produce product
meeting requirements on a production basis.
Pre-Carriage Road transport / Transport from supplier location to first point of consolidation
Premium Frei- Extra costs or charges incurred additional to contracted delivery. NOTE This can be
ght caused by method, quantity, unscheduled or late deliveries, etc.
Pre-Production Manufacture or assembly using production parts and processes prior to continuous

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scheduled output.
Problem Sol- A structured, repeatable process where the root cause(s) of the problem is identified
ving and a corrective or preventive action is implemented.
Procedure Documented processes that are normally used when work affects more than one
function or department of an organization.
Process The combination of people, equipment, materials, methods, measurement and envi-
ronment that produce output – a given product or service. A process can involve any
aspect of the business. “6M’s” is a catch phrase sometimes used to describe a pro-
cess: Man, Material, Method, Machine, Mother Nature, and Measurement.
Product Part Generic requirements for production part approval for all production and service
Approval Pro- commodities, including bulk materials. It applies equally whether parts are produced
cess (PPAP) internally or externally by outside suppliers.
Product Reali- Product realization refers to the interconnected processes that are used throughout
zation all product life cycle phases and result in high quality products. The process of de-
sign for both product and process as defined within ISO/TS16949.
Production The physical process where value added activity takes place.
Production Part Manufactured at the production site using the production tooling, gaging, process,
materials, operators, environment, and process settings, e.g., feeds/speeds/cycle
times/pressures/temperatures.
Pull System Method of ordering where a fixed stock is held for every item and orders are issued
for the immediate replacement of any items that are removed from stock.
Quality Ma- Quality Management System - ISO/TS16949, in conjunction with ISO9001 defines
nagement Sys- the approach to quality management for the design and development, production
tem (QMS) and when relevant, installation and service of automotive related products.
ISO/TS16949 represents the new global quality management requirements for the
automotive sector and replaces QS9000, VDA6.1, AVSQ and EAQF as automotive
requirements.
Quality Opera- QOS is a systematic, disciplined approach that uses standardized tools and methods
ting System to manage a business and achieve ever-increasing levels of customer satisfaction
(QOS)
R.O.C. Republic of China
Receiving Variance between documented receipts and physical receipts.
Discrepancies
Release An order of material against a blanket purchase order. A release tells the supplier
what, when, how much, and to whom to ship. Some common EDI documents used
for releasing are the X12 830, the EDIFACT DELFOR, and the X12 862.
Returnable Shipping container of any material designed to be used for more than one shipment.
Container
RFID Radio Frequency Identification - Systems that read and or write data to RF tags that
are present in a radio frequency field projected from RF reading / writing equipment.
Risk Manage- The techniques used to minimize and prevent accidental loss to a business.
ment
Root Cause The assignable source of variation that affects all the individual values of the process
output and /or phenomena being studied.
Routings Information detailing the method of manufacturing of a particular item. It includes (at
a minimum) the operations to be performed, the work centers involved and the
standards for setup and run time. In some companies, the routing also includes in-
formation on tooling, operator skill levels, inspection operations and testing require-
ments
RRC Registration Reason Code

Author
Documentation G SCM
Project Date
Theme Version
Salvage Disposition for material (i.e., rework, reuse, or recycle).

Schedule A document initially provided by the customer defining their requirements in terms of
product number, delivery quantity and date. This is often translated using an internal
scheduling system to create an internal schedule / manufacturing plan.
Scrap Rate A predictable percentage of raw materials rejected from use in a manufactured prod-
uct.
Self Assess- A method by which an organization, company, division (or other) compares their
ment standard practices against a requirement or standard.
Self-Billing The customer issues the "invoice" (credit note) to the carrier and not the carrier to
the customer. It is based on agreed rates between both parties.
Service Parts Parts used for the repair or maintenance of an assembled product. Also known as:
repair parts, spare parts.
Shipment Door-to-door transportation of goods send from one supplier/pick up location to one
consignee/delivery location. Sometimes the word "Consignment" is used to describe
this process as well.
Shipment Iden- 1. The control ID number assigned to an ASN transaction.
tification Num- 2. A number used by Customs to identify, in a single number, the shipment crossing
ber (SID) the border.
SLC Small load carrier
Storage Locati- The interim location where material is kept in inventory between the receiving dock
on and point of use.
Strategy The method by which organizations plan to achieve business objectives.
Sub Supplier A supplier to the tier 1, either directly or indirectly.
Supplier Provider of production materials, or production or service parts, assemblies, heat
treating, welding, painting, plating or other finishing services directly to an organiza-
tion supplying the OEM or other customers.
Supplier A process to provide suppliers with timed customer material requirements infor-
Schedules mation.
Supply Chain All suppliers and the vehicle manufacturer that represent the flow of raw materials
and finished products that go into the vehicles sold by the vehicle manufacturers.
Supply Chain The design, planning, execution, control, and monitoring of supply chain activities
Management with the objective of creating net value, building a competitive infrastructure, leverag-
(SCM) ing world-wide logistics, synchronizing supply with demand, and measuring perfor-
mance globally.
SWOT Analysis A tool that identifies the strengths, weaknesses, opportunities and threats of an or-
ganization. Specifically, SWOT is a basic, straightforward model that assesses what
an organization can and cannot do as well as its potential opportunities and threats.
Once the SWOT is completed, the analysis determines what may assist the firm in
accomplishing its objectives, and what obstacles must be overcome or minimized to
achieve desired results.
T1 Transitdocument
Third Party A service provider that interfaces between the supplier and customer to modify the
packaging and/or provide a value added process to the product.
Throughput The elapsed time from when material starts being used in a process until the product
Time is finished, either through a plant or through a production network.
Tier The level of supplier (organization) in relationship to the original equipment manufac-
turer final assembly plant.
Tier 1…n Tier Supplier Suppliers are, at times, referred to as Tier n suppliers, where n is a
number from 1 to 3 and represents the closeness of the supplier to the vehicle
manufacturer when tracking the supply of parts.

Author
Documentation G SCM
Project Date
Theme Version
Transit Time The elapsed time from shipping dock to receiving dock.
TREAD The TREAD Act was enacted on November 1, 2000, as a direct consequence of
hearings before the Committee on Energy and Commerce on the safety of tires and
related matters.
Trunkload Transport (road) between x-dock and final customer (destination)
Value Added Activities or operations for which a customer would be willing to pay, if given the
option.
VAT ID value added tax identification
VDA abbreviation, Verband der Automobilindustrie (German Automobile Industry Associa-
tion)
Vendor Mana- The practice of customers making suppliers responsible for determining order size
ged Inventory and timing, usually based on receipt of inventory data. Its goal is to increase inven-
tory turns and reduce stock outs.
Verifying As- An individual or third party who confirms that the assessment has been correctly
sessor conducted by the assessor and the results are a true reflection of the status of the
organization.
Vision The target for the organization, e.g. what/where you want the organization to be.
Visual Ma- The use of signs, colors, symbols, lights that are readily apparent and can be easily
nagement understood. This information can be used to identify, instruct, or indicate that normal
or abnormal conditions exist and that action may be required.
Good visual management needs no interpretation and provokes a reaction.
Waste To use, consume, spend, or expend thoughtlessly or carelessly.
Way bill, UIC The waybill is a detailed document consisting of instructions relating to the shipment
of a consignment of goods. Its issued by a carrier.
Web EDI EDI Web Services – is an internet based communication protocol used to exchange
data in an agreed format and structure, (XML,EDIFACT,VDA are examples of an
agreed format. A web EDI service does not provide any human interfaces for interac-
tion.
Window Time The time agreed to by the customer and supplier for the loading of outbound con-
veyance or unloading of inbound conveyance.
WIP abbreviation, Work in Process
Work in Pro- Any product on which value added activity has taken place but the product is not yet
cess (WIP) in its finished form.
Workplace Or- A Five-step technique used to stabilize, maintain, and improve the safest and best
ganization work environment. The technique aims at separating the essential from the non-
(5C/5S) essential and at designating specific locations for all essential items within the work
area using signs, colors, lines and symbols (see also Visual Management).
X-Dock Location (Warehouse) which is used to transload shipments from one truck to anoth-
er. Other term used : HUB
Table 5: Glossary

Author
Documentation G SCM
Project Date
Theme Version
14 List of Appendices
Chapter Appendix Link
o Parameter_Agreement_Supplier.docx
3 Exchange of EDI- BENTELER Group Parameters
www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/EDI/Parameter_Agreement_Supplier.docx
Information and Data o BENTELER_vda4905.pdf

http://www.benteler.com/fileadmin/user_upload/bent-ler_com/Purchase/documents/Benteler_vda4905.pdf
o BENTELER_ASC_X12_830.pdf
http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_ASC_X12_830.pdf
Forecast Delivery Instruction (LAB)
o BENTELER_edifact_delfor_d97a_europe.pdf
http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_edifact_delfor_d97a_europe.pdf
o BENTELER_EDIFACT_DELFOR_D97a_NAO.pdf
http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DELFOR_D97a_NAO.pdf
Daily Call-Off
o BENTELER_EDIFACT_DELJIT_D97a_NAO.pdf
http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DELJIT_D97a_NAO.pdf
Dispatch Call-Off - Pickup-Process o BENTELER_EDIFACT_DELJIT_PUS.pdf

(PUS) http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DELJIT_PUS.pdf
Single Purchase Orders o BENTELER_EDIFACT_ORDERS_D00A.pdf

http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/EDI/EDIFACT_ORDRSP_D_00A_for_Benteler_supplier.pdf
o BENTELER_VDA4913.pdf
http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_VDA4913.pdf
o BENTELER_EDIFACT_DESADV_D97a_europe.pd
Delivery Notes and Transport data f
http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DESADV_D97a_europe.pdf
(ASN)
o BENTELER_EDIFACT_DESADV_D97A_nao.pdf
http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DESADV_D97A_nao.pdf
Material move- o BENTELER_EDIFACT_INVRPT_D97A.pdf

ments/Consumption/Stock infor mation http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_INVRPT_D97A.pdf
Credit Memos o BENTELER_EDIFACT_INVOIC_D00A.pdf

http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_INVOIC_D00A.pdf
o BENTELER_EDIFACT_CONTRL_D97A.pdf
Technical acknowledgements of re- http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_CONTRL_D97A.pdf
ceipt o BENTELER_ASC_X12_997.pdf
4 Transport Transport Requirements

Requirement
5 General
Customs
requirements,
Supplier Declaration, Global Customs and Trade
Preferential
Movement
Certificates
6 Packaging Packaging
7 Logistics Quality Logistics Quality
8 Labelling Labelling
11 Plant Specific Logistics Agreement

Requirements
12 Logistics Contact data emergencies
Contacts
Table 6: List of Appendices

Author
Documentation G SCM
Project Date
Theme Version
15 List of figures
Figure 1: Overview of related logistics documents ........................................................................................4
Figure 2: IPPC – Label ............................................................................................................................... 12
Figure 3: IPPC – Label on pallet ................................................................................................................ 13
Table 1: Export Control............................................................................................................................... 10

Table 2: Commercial Invoice Requirements (Brazil) .................................................................................. 16
Table 3: Labelling Methods ........................................................................................................................ 20
Table 4: Plant Specific Requirements ........................................................................................................ 23
Table 5: Glossary ....................................................................................................................................... 33
Table 6: List of Appendices ........................................................................................................................ 34

6XSSOLHUORJLVWLFVPDQXDODSSHQGL[

Version: 1.24
Date: 01.09.2016

Content:
Routing Instructions͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘Ϯ
ϭ

Routing Instructions
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^ƚƌĞĞƚ͗ ^ƵƉƉůŝĞƌƚǇƉĞ͗
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dŽǁŶ͗ dĞůĞĨĂǆ͗
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^ŝŐŶŚĞƌĞ

Ϯ


Version: 1.24
Date: 01.09.2016

Content:
1. Certificate of Origin͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘Ϯ
1.1 Isolated label on physical goods (or outer packing)͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϯ
1.2 VDA label͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϯ
2. Certificate of Origin Form A͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϰ
3. EUR1: movement certificate͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϱ
4. NAFTA Certificate͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϲ
5. Guideline for customs, goods origin and export control͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϳ
ϭ

1. Certificate of Origin
Ϯ

1.1 Isolated label on physical goods (or outer packing)
1.2 VDA label
ϯ

2. Certificate of Origin Form A
ϰ

3. EUR1: movement certificate
ϱ

4. NAFTA Certificate
ϲ

5. Guideline for customs, goods origin and export control
5.1. For all questions and instructions arising in connection with customs duties,
goods origin and export control, the SUPPLIER shall establish contact with the
competent customs department of BENTELER.
5.2. The SUPPLIER shall support BENTELER with any means necessary to
reduce or to minimize the customs duties incurred. The SUPPLIER shall be liable for all
damages which are traceable to non-compliance with regulatory provisions governing
customs duties, goods origin and export control.
5.3. For customs purposes, the SUPPLIER shall include a commercial invoice in
German or in English language with the shipping documents accompanying the goods. In
the event of any deliveries subject to customs duty, the following are to be reported in
separate invoices, separately in each instance:
• expenses not contained in the price (e.g. commissions, brokers’ fees, license
expenses, expenses for fabrication materials, supplies, tool expenses of the
SUPPLIER);
• expenses contained in the price (e.g. assembly and freight expenses)
5.4. Even in the event of no-charge deliveries, a customs invoice with a realistic
value specification and the notice “For Customs Purposes Only” is required. The reason
for the no-charge delivery (e.g. shipment of samples at no charge) is to be specified on
the invoice or on the delivery slip.
5.5. The SUPPLIER has to advise BENTELER about any approval obligations
regarding the (re-) exports of ordered goods per German, European and U.S. export and
customs regulations. The SUPPLIER must include the following data in its invoices under
the respective goods line items:
• the export listing number in accordance with attachment AL to the German

Foreign Trade Regulation,
• for U.S. goods, the ECCN (Export Control Classification Number) in accordance
with U.S. Export Administration Regulations (EAR),
• the commercial political origin of its goods and components of its goods, including
technology and software and a statement on preference origin,
• the statistical goods’ number (HS-Code) of its goods, in addition to a contact
person in its company to clarify any of BENTELER’s further questions.
Additionally, upon request, the SUPPLIER agrees to communicate in writing to

BENTELER’s authorized person further foreign trade data on goods ordered and its
components. Any changes of the above data shall be forwarded in writing without any
delay (prior to shipment of goods concerned) to BENTELER’s authorized person.
ϳ

5.6. Insofar as BENTELER is responsible under the stipulated Incoterm for the
payment of customs duties, taxes, or other duties, such shall be limited to the payment of
the usual customs duties, taxes, and other duties. The SUPPLIER shall be obligated to
bear any and all extraordinary customs duties, taxes, and other duties, e.g., customs
duties penalties or anti-dumping duties, unless the procurement location was prescribed
to the SUPPLIER by BENTELER. The SUPPLIER shall be obligated to provide
BENTELER upon demand the required documents for reimbursement of customs duties,
taxes, or other duties. No goods shall be allowed to be introduced into the EU territorial
area without prior issuance of a written customs clearance order by the respective
customs department of BENTELER.
5.7. The SUPPLIER shall be obligated to furnish for its goods to be delivered a
verification of the goods origin as contemplated under commercial law and, if present, a
verification of its preferential origin. The country specification of the goods origin is to be
effected in the form of the ISO Alpha-2 code. Upon BENTELER’s demand, the origin is to
be verified by means of a certificate of origin.
5.8. For deliveries within the EU, the individual SUPPLIER declaration shall
generally service as preference verification. Such is to be provided by the SUPPLIER on
the invoice for the respective shipment, if not stipulated otherwise with BENTELER (the
associated HS code is to be provided here as well).
5.9. The SUPPLIER is obligated to furnish a long-term Supplier’s declaration for

goods having preferential origin properties under the implementation act
(Durchführungsrechtsakt) of the Union Customs Code Annex 22-16 – IA. This declaration
is to be submitted to BENTELER once per year. The SUPPLIER shall be liable for all
damages which arise from providing the SUPPLIER declaration with delay or not in due
form.
5.10. These long-term Supplier declarations, including the enclosed lists concerning
the placement of the goods, are to be submitted to BENTELER unsolicited before the first
delivery and with the beginning of each new calendar year, in the original, hand-signed
by the SUPPLIER.
5.11. In case the SUPPLIER declarations or the aforementioned invoices are

generated by computer, BENTELER shall waive the requirement of handwritten
signature. In these cases, however, the SUPPLIER shall be liable for each SUPPLIER
declaration in accordance with Art. 63 para. 3 IA in such a manner as though the
SUPPLIER had signed them by hand. Upon BENTELER’s demand, the SUPPLIER shall
substantiate the preference specification by means of an information sheet INF 4.
ϴ


Version: 1.24
Date: 01.09.2016

Content:
1. Packaging Instruction͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘Ϯ
2. ISPM No.15͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϰ
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1. Packaging Instruction
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2. ISPM No.15
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ISPM No. 15
INTERNATIONAL STANDARDS FOR

PHYTOSANITARY MEASURES
Revision of ISPM No. 15
REGULATION OF WOOD PACKAGING

MATERIAL IN INTERNATIONAL TRADE
(2009)
© FAO 2009
Regulation of wood packaging material in international trade ISPM No. 15
CONTENTS
INTRODUCTION
SCOPE
ENVIRONMENTAL STATEMENT
REFERENCES
DEFINITIONS
OUTLINE OF REQUIREMENTS
REQUIREMENTS
1. Basis for Regulation
2. Regulated Wood Packaging Material

2.1 Exemptions
3. Phytosanitary Measures for Wood Packaging Material

3.1 Approved phytosanitary measures
3.2 Approval of new or revised treatments
3.3 Alternative bilateral arrangements
4. Responsibilities of NPPOs
4.1 Regulatory considerations
4.2 Application and use of the mark
4.3 Treatment and marking requirements for wood packaging material that is reused, repaired or
remanufactured
4.3.1 Reuse of wood packaging material
4.3.2 Repaired wood packaging material
4.3.3 Remanufactured wood packaging material
4.4 Transit
4.5 Procedures upon import
4.6 Phytosanitary measures for non-compliance at point of entry
ANNEX 1
Approved treatments associated with wood packaging material
ANNEX 2
The mark and its application
APPENDIX 1
Examples of methods of secure disposal of non-compliant wood packaging material
International Standards for Phytosanitary Measures 3

INTRODUCTION
SCOPE
This standard describes phytosanitary measures that reduce the risk of introduction and spread of quarantine
pests associated with the movement in international trade of wood packaging material made from raw wood.
Wood packaging material covered by this standard includes dunnage but excludes wood packaging made
from wood processed in such a way that it is free from pests (e.g. plywood).
The phytosanitary measures described in this standard are not intended to provide ongoing protection from
contaminating pests or other organisms.
ENVIRONMENTAL STATEMENT
Pests associated with wood packaging material are known to have negative impacts on forest health and
biodiversity. Implementation of this standard is considered to reduce significantly the spread of pests and
subsequently their negative impacts. In the absence of alternative treatments being available for certain
situations or to all countries, or the availability of other appropriate packaging materials, methyl bromide
treatment is included in this standard. Methyl bromide is known to deplete the ozone layer. A CPM
Recommendation on the Replacement or reduction of the use of methyl bromide as a phytosanitary measure
(2008) has been adopted in relation to this issue. Alternative treatments that are more environmentally
friendly are being pursued.
REFERENCES
Consignments in transit, 2006. ISPM No. 25, FAO, Rome.
Export certification system, 1997. ISPM No. 7, FAO, Rome.
Glossary of phytosanitary terms, 2008. ISPM No. 5, FAO, Rome.
Guidelines for a phytosanitary import regulatory system, 2004. ISPM No. 20, FAO, Rome.
Guidelines for inspection, 2005. ISPM No. 23, FAO, Rome.
Guidelines on notification of non-compliance and emergency action, 2001. ISPM No. 13, FAO, Rome.
ISO 3166-1-alpha-2 code elements (http://www.iso.org/iso/english_country_names_and_code_elements).
International Plant Protection Convention, 1997. FAO, Rome.
Phytosanitary treatments for regulated pests, 2007. ISPM No. 28, FAO, Rome.
Replacement or reduction of the use of methyl bromide as a phytosanitary measure, 2008. CPM
Recommendation, FAO, Rome.
The Montreal Protocol on Substances that Deplete the Ozone Layer, 2000. Ozone Secretariat, United
Nations Environment Programme. ISBN: 92-807-1888-6 (http://www.unep.org/ozone/pdfs/Montreal-
Protocol2000.pdf).
DEFINITIONS
Definitions of phytosanitary terms used in this standard can be found in ISPM No. 5 (Glossary of
phytosanitary terms, 2008).
OUTLINE OF REQUIREMENTS
Approved phytosanitary measures that significantly reduce the risk of pest introduction and spread via wood
packaging material consist of the use of debarked wood (with a specified tolerance for remaining bark) and
the application of approved treatments (as prescribed in Annex 1). The application of the recognized mark
(as prescribed in Annex 2) ensures that wood packaging material subjected to the approved treatments is
readily identifiable. The approved treatments, the mark and its use are described.
The National Plant Protection Organizations (NPPOs) of exporting and importing countries have specific
responsibilities. Treatment and application of the mark must always be under the authority of the NPPO.
NPPOs that authorize the use of the mark should supervise (or, as a minimum, audit or review) the
application of the treatments, use of the mark and its application, as appropriate, by producer/treatment
providers and should establish inspection or monitoring and auditing procedures. Specific requirements
apply to wood packaging material that is repaired or remanufactured. NPPOs of importing countries should
accept the approved phytosanitary measures as the basis for authorizing entry of wood packaging material
without further wood packaging material-related phytosanitary import requirements and may verify on
import that the requirements of the standard have been met. Where wood packaging material does not
ISPM No. 15 Regulation of wood packaging material in international trade
comply with the requirements of this standard, NPPOs are also responsible for measures implemented and
notification of non-compliance, as appropriate.
6 International Standards for Phytosanitary Measures

REQUIREMENTS
1. Basis for Regulation
Wood originating from living or dead trees may be infested by pests. Wood packaging material is frequently
made of raw wood that may not have undergone sufficient processing or treatment to remove or kill pests
and therefore remains a pathway for the introduction and spread of quarantine pests. Dunnage in particular
has been shown to present a high risk of introduction and spread of quarantine pests. Furthermore, wood
packaging material is very often reused, repaired or remanufactured (as described in section 4.3). The true
origin of any piece of wood packaging material is difficult to determine, and thus its phytosanitary status
cannot easily be ascertained. Therefore the normal process of undertaking pest risk analysis to determine if
measures are necessary, and the strength of such measures, is frequently not possible for wood packaging
material. For this reason, this standard describes internationally accepted measures that may be applied to
wood packaging material by all countries to reduce significantly the risk of introduction and spread of most
quarantine pests that may be associated with that material.
2. Regulated Wood Packaging Material

These guidelines cover all forms of wood packaging material that may serve as a pathway for pests posing a
pest risk mainly to living trees. They cover wood packaging material such as crates, boxes, packing cases,
dunnage 1 , pallets, cable drums and spools/reels, which can be present in almost any imported consignment,
including consignments that would not normally be subject to phytosanitary inspection.
2.1 Exemptions
The following articles are of sufficiently low risk to be exempted from the provisions of this standard 2 :
- wood packaging material made entirely from thin wood (6 mm or less in thickness)
- wood packaging made wholly of processed wood material, such as plywood, particle board, oriented
strand board or veneer that has been created using glue, heat or pressure, or a combination thereof
- barrels for wine and spirit that have been heated during manufacture
- gift boxes for wine, cigars and other commodities made from wood that has been processed and/or
manufactured in a way that renders it free of pests
- sawdust, wood shavings and wood wool
- wood components permanently attached to freight vehicles and containers.
3. Phytosanitary Measures for Wood Packaging Material

This standard describes phytosanitary measures (including treatments) that have been approved for wood
packaging material and provides for the approval of new or revised treatments.
3.1 Approved phytosanitary measures

The approved phytosanitary measures described in this standard consist of phytosanitary procedures
including treatments and marking of the wood packaging material. The application of the mark renders the
use of a phytosanitary certificate unnecessary as it indicates that the internationally accepted phytosanitary
measures have been applied. These phytosanitary measures should be accepted by all National Plant
Protection Organizations (NPPOs) as the basis for authorizing the entry of wood packaging material without
further specific requirements. Required phytosanitary measures beyond an approved measure as described in
this standard require technical justification.
1
Consignments of wood (i.e. timber/lumber) may be supported by dunnage that is constructed from wood of the same
type and quality and that meets the same phytosanitary requirements as the wood in the consignment. In such cases, the
dunnage may be considered as part of the consignment and may not be considered as wood packaging material in the
context of this standard.
2
Not all types of gift boxes or barrels are constructed in a manner that renders them pest free, and therefore certain
types may be considered to be within the scope of this standard. Where appropriate, specific arrangements related to
these types of commodities may be established between importing and exporting NPPOs.
The treatments described in Annex 1 are considered to be significantly effective against most pests of living
trees associated with wood packaging material used in international trade. These treatments are combined
with the use of debarked wood for construction of wood packaging, which also acts to reduce the likelihood
of reinfestation by pests of living trees. These measures have been adopted based on consideration of:
- the range of pests that may be affected
- the efficacy of the treatment
- the technical and/or commercial feasibility.
There are three main activities involved in the production of approved wood packaging material (including
dunnage): treating, manufacturing and marking. These activities can be done by separate entities, or one
entity can do several or all of these activities. For ease of reference, this standard refers to producers (those
that manufacture the wood packaging material and may apply the mark to appropriately treated wood
packaging material) and treatment providers (those that apply the approved treatments and may apply the
mark to appropriately treated wood packaging material).
Wood packaging material subjected to the approved measures shall be identified by application of an official
mark in accordance with Annex 2. This mark consists of a dedicated symbol used in conjunction with codes
identifying the specific country, the responsible producer or treatment provider, and the treatment applied.
Hereafter, all components of such a mark are referred to collectively as “the mark”. The internationally
recognized, non-language-specific mark facilitates identification of treated wood packaging material during
inspection prior to export, at the point of entry, or elsewhere. NPPOs should accept the mark as referred to in
Annex 2 as the basis for authorizing the entry of wood packaging material without further specific
requirements.
Debarked wood must be used for the construction of wood packaging material, in addition to application of
one of the adopted treatments specified in Annex 1. A tolerance for remaining bark is specified in Annex 1.
3.2 Approval of new or revised treatments

As new technical information becomes available, existing treatments may be reviewed and modified, and
new alternative treatments and/or treatment schedule(s) for wood packaging material may be adopted by the
Commission on Phytosanitary Measures (CPM). ISPM No. 28 (Phytosanitary treatments for regulated pests,
2007) provides guidance on the IPPC’s process for approval of treatments. If a new treatment or a revised
treatment schedule is adopted for wood packaging material and incorporated into this ISPM, material already
treated under the previous treatment and/or schedule does not need to be re-treated or re-marked.
3.3 Alternative bilateral arrangements

NPPOs may accept measures other than those listed in Annex 1 by bilateral arrangement with their trading
partners. In such cases, the mark shown in Annex 2 must not be used unless all requirements of this standard
have been met.
4. Responsibilities of NPPOs
To meet the objective of preventing the introduction and spread of pests, exporting and importing contracting
parties and their NPPOs have responsibilities (as outlined in Articles I, IV and VII of the IPPC). In relation
to this standard, specific responsibilities are outlined below.
4.1 Regulatory considerations

Treatment and application of the mark (and/or related systems) must always be under the authority of the
NPPO. NPPOs that authorize use of the mark have the responsibility for ensuring that all systems authorized
and approved for implementation of this standard meet all necessary requirements described within the
standard, and that wood packaging material (or wood that is to be made into wood packaging material)
bearing the mark has been treated and/or manufactured in accordance with this standard. Responsibilities
include:
- authorization, registration and accreditation, as appropriate
- monitoring treatment and marking systems implemented in order to verify compliance (further
information on related responsibilities is provided in ISPM No. 7: Export certification system, 1997)
- inspection, establishing verification procedures and auditing where appropriate (further information

is provided in ISPM No. 23: Guidelines for inspection, 2005).
The NPPO should supervise (or, as a minimum, audit or review) the application of the treatments, and
authorize use of the mark and its application as appropriate. To prevent untreated or insufficiently/incorrectly
treated wood packaging material bearing the mark, treatment should be carried out prior to application of the
mark.
4.2 Application and use of the mark

The specified marks applied to wood packaging material treated in accordance with this standard must
conform to the requirements described in Annex 2.
4.3 Treatment and marking requirements for wood packaging material that is reused, repaired or
remanufactured
NPPOs of countries where wood packaging material that bears the mark described in Annex 2 is repaired or
remanufactured have responsibility for ensuring and verifying that systems related to export of such wood
packaging material comply fully with this standard.
4.3.1 Reuse of wood packaging material

A unit of wood packaging material that has been treated and marked in accordance with this standard and
that has not been repaired, remanufactured or otherwise altered does not require re-treatment or re-
application of the mark throughout the service life of the unit.
4.3.2 Repaired wood packaging material

Repaired wood packaging material is wood packaging material that has had up to approximately one third of
its components removed and replaced. NPPOs must ensure that when marked wood packaging material is
repaired, only wood treated in accordance with this standard is used for the repair, or wood constructed or
fabricated from processed wood material (as described in section 2.1). Where treated wood is used for the
repair, each added component must be individually marked in accordance with this standard.
Wood packaging material bearing multiple marks may create problems in determining the origin of the wood
packaging material if pests are found associated with it. It is recommended that NPPOs of countries where
wood packaging material is repaired limit the number of different marks that may appear on a single unit of
wood packaging material. Therefore NPPOs of countries where wood packaging material is repaired may
require the repaired wood packaging material to have previous marks obliterated, the unit to be re-treated in
accordance with Annex 1, and the mark then applied in accordance with Annex 2. If methyl bromide is used
for the re-treatment, the information in the CPM Recommendation on the Replacement or reduction of the
use of methyl bromide as a phytosanitary measure (2008) should be taken into account.
In circumstances where there is any doubt that all components of a unit of repaired wood packaging material
have been treated in accordance with this standard, or the origin of the unit of wood packaging material or its
components is difficult to ascertain, the NPPOs of countries where wood packaging material is repaired
should require the repaired wood packaging material to be re-treated, destroyed, or otherwise prevented from
moving in international trade as wood packaging material compliant with this standard. In the case of re-
treatment, any previous applications of the mark must be permanently obliterated (e.g. by covering with
paint or grinding). After re-treatment, the mark must be applied anew in accordance with this standard.
4.3.3 Remanufactured wood packaging material

If a unit of wood packaging material has had more than approximately one third of its components replaced,
the unit is considered to be remanufactured. In this process, various components (with additional reworking
if necessary) may be combined and then reassembled into further wood packaging material. Remanufactured
wood packaging material may therefore incorporate both new and previously used components.
Remanufactured wood packaging material must have any previous applications of the mark permanently
obliterated (e.g. by covering with paint or grinding). Remanufactured wood packaging material must be re-
treated and the mark must then be applied anew in accordance with this standard.

4.4 Transit
Where consignments moving in transit have wood packaging material that does not meet the requirements of
this standard, NPPOs of countries of transit may require measures to ensure that wood packaging material
does not present an unacceptable risk. Further guidance on transit arrangements is provided in ISPM No. 25
(Consignments in transit, 2006).
4.5 Procedures upon import

Since wood packaging materials are associated with most shipments, including those not considered to be the
target of phytosanitary inspections in their own right, cooperation by NPPOs with organizations not usually
involved with verification of whether the phytosanitary import requirements have been met is important. For
example, cooperation with Customs organizations and other stakeholders will help NPPOs in receiving
information on the presence of wood packaging material. This is important to ensure effectiveness in
detecting potential non-compliance of wood packaging material.
4.6 Phytosanitary measures for non-compliance at point of entry

Relevant information on non-compliance and emergency action is provided in sections 5.1.6.1 to 5.1.6.3 of
ISPM No. 20 (Guidelines for a phytosanitary import regulatory system, 2004), and in ISPM No. 13
(Guidelines on notification of non-compliance and emergency action, 2001). Taking into account the
frequent re-use of wood packaging material, NPPOs should consider that the non-compliance identified may
have arisen in the country of production, repair or remanufacture, rather than in the country of export or
transit.
Where wood packaging material does not carry the required mark, or the detection of pests provides
evidence that the treatment may not have been effective, the NPPO should respond accordingly and, if
necessary, an emergency action may be taken. This action may take the form of detention while the situation
is being addressed then, as appropriate, removal of non-compliant material, treatment 3 , destruction (or other
secure disposal) or reshipment. Further examples of appropriate options for actions are provided in Appendix
1. The principle of minimal impact should be pursued in relation to any emergency action taken,
distinguishing between the consignment traded and the accompanying wood packaging material. In addition,
if emergency action is necessary and methyl bromide is used by the NPPO, relevant aspects of the CPM
Recommendation on Replacement or reduction of the use of methyl bromide as a phytosanitary measure
(2008) should be followed.
The NPPO of the importing country should notify the exporting country, or the manufacturing country where
applicable, in cases where live pests are found. In such cases, where a unit of wood packaging material bears
more than one mark NPPOs should attempt to determine the origin of the non-compliant component(s) prior
to sending a notice of non-compliance. NPPOs are also encouraged to notify cases of missing marks and
other cases of non-compliance. Taking into account the provisions of section 4.3.2, it should be noted that
the presence of multiple marks on a single unit of wood packaging does not constitute non-compliance.
3
This need not necessarily be a treatment approved in this standard.
ANNEX 1
APPROVED TREATMENTS ASSOCIATED WITH WOOD PACKAGING MATERIAL
Use of debarked wood

Irrespective of the type of treatment applied, wood packaging material must be made of debarked wood. For
this standard, any number of visually separate and clearly distinct small pieces of bark may remain if they
are:
- less than 3 cm in width (regardless of the length) or
- greater than 3 cm in width, with the total surface area of an individual piece of bark less than 50
square cm.
For methyl bromide treatment the removal of bark must be carried out before treatment because the presence
of bark on the wood affects the efficacy of the methyl bromide treatment. For heat treatment, the removal of
bark can be carried out before or after treatment.
Heat treatment (treatment code for the mark: HT)

Wood packaging material must be heated in accordance with a specific time–temperature schedule that
achieves a minimum temperature of 56 °C for a minimum duration of 30 continuous minutes throughout the
entire profile of the wood (including at its core). Various energy sources or processes may be suitable to
achieve these parameters. For example, kiln-drying, heat-enabled chemical pressure impregnation,
microwave or other treatments may all be considered heat treatments provided that they meet the heat
treatment parameters specified in this standard.
Methyl bromide treatment (treatment code for the mark: MB)

Use of methyl bromide should be undertaken taking into account the CPM Recommendation Replacement or
reduction of the use of methyl bromide as a phytosanitary measure (2008). NPPOs are encouraged to
promote the use of alternative treatments approved in this standard. 4
The wood packaging material must be fumigated with methyl bromide in accordance with a schedule that
achieves the minimum concentration-time product 5 (CT) over 24 hours at the temperature and final residual
concentration specified in Table 1. This CT must be achieved throughout the wood, including at its core,
although the concentrations would be measured in the ambient atmosphere. The minimum temperature of the
wood and its surrounding atmosphere must be not less than 10 °C and the minimum exposure time must be
not less than 24 hours. Monitoring of gas concentrations must be carried out at a minimum at 2, 4 and 24
hours (in the case of longer exposure times and weaker concentrations, additional measurement should be
recorded at the end of fumigation).
Table 1: Minimum CT over 24 hours for wood packaging material fumigated with methyl bromide
Temperature CT (g·h/m3) over 24 h Minimum final
concentration (g/m3)
after 24 h
21 °C or above 650 24
16 °C or above 800 28
10 °C or above 900 32
One example of a schedule that may be used for achieving the specified requirements is shown in Table 2.
4
In addition, contracting parties to the IPPC may also have obligations under the Montreal Protocol on Substances that
deplete the Ozone Layer.
5
The CT product utilized for methyl bromide treatment in this standard is the sum of the product of the concentration
(g/m3) and time (h) over the duration of the treatment.
Table 2: Example of a treatment schedule that achieves the minimum required CT for wood packaging
material treated with methyl bromide (initial doses may need to be higher in conditions of high sorption or
leakage)
Temperature Dosage Minimum concentration (g/m3) at:
3
(g/m ) 2h 4h 24 h
21 °C or above 48 36 31 24
16 °C or above 56 42 36 28
10 °C or above 64 48 42 32
NPPOs shall ensure that the following factors are appropriately addressed by those involved in the
application of methyl bromide treatment under this standard:
1. Fans are used as appropriate during the gas distribution phase of fumigation to ensure that
equilibrium is reached and should be positioned to ensure that the fumigant is rapidly and effectively
distributed throughout the fumigation enclosure (preferably within one hour of application).
2. Fumigation enclosures are not loaded beyond 80% of their volume.
3. Fumigation enclosures are well sealed and as gas tight as possible. If fumigation is to be carried out
under sheets, these must be made of gas-proof material and sealed appropriately at seams and at
floor level.
4. The fumigation site floor is either impermeable to the fumigant or gas-proof sheets must be laid on
the floor.
5. Methyl bromide is often applied through a vaporizer (‘hot gassing’) in order to fully volatilize the
fumigant prior to its entry into the fumigation enclosure.
6. Methyl bromide treatment is not carried out on wood packaging material exceeding 20 cm in cross
section. Wood stacks need separators at least every 20 cm to ensure adequate methyl bromide
circulation and penetration.
7. When calculating methyl bromide dosage, compensation is made for any gas mixtures (e.g. 2%
chloropicrin) to ensure that the total amount of methyl bromide applied meets required dosage rates.
8. Initial dose rates and post-treatment product handling procedures take account of likely methyl
bromide sorption by the treated wood packaging material or associated product (e.g. polystyrene
boxes).
9. The measured temperature of the product or the ambient air (whichever is the lower) is used to
calculate the methyl bromide dose, and must be at least 10 °C (including at the wood core)
throughout the duration of the treatment.
10. Wood packaging material to be fumigated is not wrapped or coated in materials impervious to the
fumigant.
11. Records of methyl bromide treatments are retained by treatment providers, for a period of length
determined and as required by the NPPO, for auditing purposes.
NPPOs should recommend that measures be taken to reduce or eliminate emissions of methyl bromide to the
atmosphere where technically and economically feasible (as described in the CPM Recommendation on
Replacement or reduction of the use of methyl bromide as a phytosanitary measure (2008)).
Adoption of alternative treatments and revisions of approved treatment schedules

As new technical information becomes available, existing treatments may be reviewed and modified, and
alternative treatments and/or new treatment schedule(s) for wood packaging material may be adopted by the
Commission on Phytosanitary Measures. If a new treatment or a revised treatment schedule is adopted for
wood packaging material and incorporated into this ISPM, material treated under the previous treatment
and/or schedule does not need to be re-treated or re-marked.

ANNEX 2
6
THE MARK AND ITS APPLICATION
A mark indicating that wood packaging material has been subjected to approved phytosanitary treatment in
accordance with this standard comprises the following required components:
- the symbol
- a country code
- a producer/treatment provider code
- a treatment code using the appropriate abbreviation according to Annex 1 (HT or MB).
Symbol
The design of the symbol (which may have been registered under national, regional or international
procedures, as either a trademark or a certification/collective/guarantee mark) must resemble closely that
shown in the examples illustrated below and must be presented to the left of the other components.
Country code
The country code must be the International Organization for Standards (ISO) two-letter country code (shown
in the examples as “XX”). It must be separated by a hyphen from the producer/treatment provider code.
Producer/treatment provider code

The producer/treatment provider code is a unique code assigned by the NPPO to the producer of the wood
packaging material or treatment provider who applies the marks or the entity otherwise responsible to the
NPPO for ensuring that appropriately treated wood is used and properly marked (shown in the examples as
“000”). The number and order of digits and/or letters are assigned by the NPPO.
Treatment code
The treatment code is an IPPC abbreviation as provided in Annex 1 for the approved measure used and
shown in the examples as “YY”. The treatment code must appear after the combined country and
producer/treatment provider codes. It must appear on a separate line from the country code and
producer/treatment provider code, or be separated by a hyphen if presented on the same line as the other
codes.
Treatment code Treatment type

HT Heat treatment
MB Methyl bromide
Application of the mark

The size, font types used, and position of the mark may vary, but its size must be sufficient to be both visible
and legible to inspectors without the use of a visual aid. The mark must be rectangular or square in shape and
contained within a border line with a vertical line separating the symbol from the code components. To
facilitate the use of stencilling, small gaps in the border, the vertical line, and elsewhere among the
components of the mark, may be present.
No other information shall be contained within the border of the mark. If additional marks (e.g. trademarks
of the producer, logo of the authorizing body) are considered useful to protect the use of the mark on a
national level, such information may be provided adjacent to but outside of the border of the mark.
6
At import, countries should accept previously produced wood packaging material carrying a mark consistent with
earlier versions of this standard.
The mark must be:

- legible
- durable and not transferable
- placed in a location that is visible when the wood packaging is in use, preferably on at least two
opposite sides of the wood packaging unit.
The mark must not be hand drawn.
The use of red or orange should be avoided because these colours are used in the labelling of dangerous
goods.
Where various components are integrated into a unit of wood packaging material, the resultant composite
unit should be considered as a single unit for marking purposes. On a composite unit of wood packaging
material made of both treated wood and processed wood material (where the processed component does not
require treatment), it may be appropriate for the mark to appear on the processed wood material components
to ensure that the mark is in a visible location and is of a sufficient size. This approach to the application of
the mark applies only to composite single units, not to temporary assemblies of wood packaging material.
Special consideration of legible application of the mark to dunnage may be necessary because treated wood
for use as dunnage may not be cut to final length until loading of a conveyance takes place. It is important
that shippers ensure that all dunnage used to secure or support commodities is treated and displays the mark
described in this annex, and that the marks are clear and legible. Small pieces of wood that do not include all
the required elements of the mark should not be used for dunnage. Options for marking dunnage
appropriately include:
- application of the mark to pieces of wood intended for use as dunnage along their entire length at
very short intervals (NB: where very small pieces are subsequently cut for use as dunnage, the cuts
should be made so that an entire mark is present on the dunnage used.)
- additional application of the mark to treated dunnage in a visible location after cutting, provided that
the shipper is authorized in accordance with Section 4.
The examples below illustrate some acceptable variants of the required components of the mark that is used
to certify that the wood packaging material that bears such a mark has been subjected to an approved
treatment. No variations in the symbol should be accepted. Variations in the layout of the mark should be
accepted provided that they meet the requirements set out in this annex.
Example 1
XX - 000
YY
Example 2
XX -
000
YY

Example 3 (This represents a prospective example of a mark with the border with rounded corners.)
XX - 000 - YY
Example 4 (This represents a prospective example of a mark applied by stencilling; small gaps may be
present in the border, and the vertical line, and elsewhere among the components of the mark.)
XX - 000
YY
Example 5
XX -
000
YY
Example 6
XX – 000 - YY

APPENDIX 1
This appendix is for reference purposes only and is not a prescriptive part of the standard.
EXAMPLES OF METHODS OF SECURE DISPOSAL OF NON-COMPLIANT

WOOD PACKAGING MATERIAL
Secure disposal of non-compliant wood packaging material is a risk management option that may be used by
the NPPO of the importing country when an emergency action is either not available or is not desirable. The
methods listed below are recommended for the secure disposal of non-compliant wood packaging material:
1. incineration, if permitted
2. deep burial in sites approved by appropriate authorities (NB: the depth of burial may depend on
climatic conditions and the pest intercepted, but is recommended to be at least 2 metres. The material
should be covered immediately after burial and should remain buried. Note, also, that deep burial is
not a suitable disposal option for wood infested with termites or some root pathogens.)
3. processing (NB: Chipping should be used only if combined with further processing in a manner
approved by the NPPO of the importing country for the elimination of pests of concern, e.g. the
manufacture of oriented strand board.)
4. other methods endorsed by the NPPO as effective for the pests of concern
5. return to exporting country, if appropriate.
In order to minimize the risk of introduction or spread of pests, secure disposal methods where required
should be carried out with the least possible delay.

/RJLVWLFV4XDOLW\

Version: 1.24
Date: 01.09.2016

Content:
1 Reasons for Logistics complaints͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘Ϯ
ϭ

1 Reasons for Logistics complaints
Documentation/ Sampling Defect type

Not according to specification/ missing QM08-05
Shipping documents incorrect/ missing QM08-10
ASN incorrect or missing QM15-15
Delivery/ Transport Defect type

Damages caused by transport/ handling QM09-05
Wrong point of delivery QM09-10
Incorrect date/ time of delivery QM09-15
Incorrect delivered quantity QM09-20
Wrong material delivered QM09-25
Packaging Defect type

Container/ packing material not according to QM10-05
specification
Filling quantity/ weight not according QM10-10
specification
Packaging arrangement not according to QM10-15
specification
Damaged, dirty container/ packaging QM10-20
Identification Defect type

Label not according to specification QM11-05
Identification of part not according to QM11-10
specification
Ϯ

/DEHOOLQJ

Version: 1.24
Date: 01.09.2016

Content:
1 VDA 4902 Version 4.0 2012͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘Ϯ
2 AIAG B-10 Trading Partner Label͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘͘ϱ
ϭ

1 VDA 4902 Version 4.0 2012
This specification is valid for all suppliers and subcontractors delivering to any
Benteler Automotive plant in the following regions:
• Europe
• Africa
• Asia
Unless no other agreement between the supplier and the receiving Benteler
plant is made this specification must be met.
This specification is based on the VDA 4902 Version 4 transport label and is
therefore compatible with the ODETTE Ver.1 Rev.4 transport label.
The packaging units must be clearly labelled according to the guidelines of the VDA
4902 Version 4 label.
The minimum required data elements on the label are listed below.
Details about the label specifications can be obtained from the VDA organization.
2. Label Data Elements

All mandatory elements must be available on the label. Deviations from the content
and design must be agreed with the Benteler receiving plant.
Ϯ

Example of a VDA 4902 Version 4 label (not the original size):
ϯ

3. Bar Code Type

According to the recommendation of VDA and ODETTE the Code 39 has to be used.
The Code 128 is also accepted.
4. Attachment of the Label

Each packaging unit must be clearly labelled. One label shall be affixed at two sides
of the packaging unit. Each label must be affixed horizontally and shall be near to
one of the top corners of the packaging unit.
Recommendation: Where multiple packages are placed on a pallet or in a container
an additional “Master Label” should be affixed on the top or on one side of the load
unit.
To prevent that the labels get wrinkled or damaged and become unreadable
therefore, and especially when the container has no special or ideal place to affix the
label, we request to put the labels into a plastic cover or pocket.
Labels of previous deliveries must be removed.
5. Identification of Parts with Technical - / Engineering - Changes:

For the first three shipments of a new part to any Benteler plant (or subcontractors
from Benteler) the packaging units must get an additional label with the special note
about the new part. Further information and details about the size and design can be
obtained from the appropriate Benteler customer plant and have to be agreed.
ϰ

2 AIAG B-10 Trading Partner Label
ϱ

BENTELER Automotive
Container Label Barcode Specifications
1. Suppliers must insure that all materials shipped to BENTELER Automotive Plants are
correctly labeled and that the labels are properly attached or inserted into the holders on the
racks or containers.
2. The BENTELER Automotive guideline documents the requirements for the format of bar
code labels on unit loads and transport packages for conveying data between trading
partners in accordance with the AIAG guidelines. The general term label will be used
interchangeably for both the label and the tag. This document outlines the requirements for
print labels for unit loads to ensure scan ability of bar code symbols and provide consistency
of label formats. Strict adherence to these specifications for the Trading Partner Label will
reduce costs and increase benefits throughout the entire supply chain.
3. The purpose of the bar code label is to facilitate the movement of goods and accurate
exchange of data among all members within a channel of distribution (suppliers, carriers,
customers, and others).
4. The BENTELER Automotive Bar Code Guidelines have been developed based upon the
following AIAG publications:
AIAG B-1 Bar Code Symbology

AIAG B-10 Trading Partner Label
AIAG B-5 Primary Metals Tag Application Standard
5. In this document, the word "shall" indicates a requirement and the word "should" indicates
a recommendation.
6. Bar codes shall be the 3-of-9 (Code 39) type and shall conform to the "Bar Code
Symbology" published by the Automotive Industry Action Group AIAG B1.
7. It is the responsibility of the supplier to provide bar coded labels that meet these
specifications. Equipment is available to verify that bar code symbols meet these
requirements. Use of statistical process control techniques to minimize printing variability is
recommended.
8. All new suppliers are required to attain label approval prior to initial shipment through the
BENTELER Automotive, NAO Regional Logistics Director's office. Project specific
requirements may apply.
9. Label paper shall be white in color with bold, black printing. Exceptions to this will be
allowed with documented approval by the Plant Logistics Manager or the NAO Regional
Logistics Director.
ϲ

10. The standard BENTELER Automotive Container and Master labels shall be 4.0 inches
(102mm) high by 6.0 inches (152mm) wide. The standard Primary Metals Tag shall be 7.33
inches (186 mm) high by 5.5 inches (140 mm) wide.
11. Adhesive types can be pressure sensitive or dry gummed as long as adherence to the
package substrate is assured and application is wrinkle-free. In addition, label must be able
to be removed from returnable packaging without the need for special adhesive removers.
12. If the specified label cannot be affixed to the package/container because of container
size or rack configuration design, special arrangements will be required of the Plant Logistics
Manager or the NAO Regional Logistics Director.
13. Block sizes:
All dimensions listed have an allowable +/- tolerance of 10% as determined by the printing
capability of the labeler.
14. Detailed information regarding each identified area in the label is documented in the
DATA
REQUIREMENTS section including block sizes, character and Symbology placement, and
font characteristics. The part number, quantity, supplier number and label serial number shall
be included on each label in the designated data areas and shall be displayed in both human
readable characters and bar code symbols.
15. Data Areas and Titles
Each data area shall be separated by thin lines and shall contain its title in the upper left-
hand corner of the data area, as shown in the Exhibit. The following titles should be printed in
0.06 inches (1.5mm) high letters. Outer borderlines are not required.
Part Number
Quantity
ϳ

Supplier Number
Serial Number
Special Data Area; Pack Date, Reference Number, Description, and BENTELER Plant
16. Data Identifier Codes
A data identifier code in the first position following the start code of the bar code symbol shall
be used to identify the information to follow. This character is not to be included in the human
readable line, but is shown in human readable characters under the title for the appropriate
data area. Use of data identifiers is parallel to the AIAG B6 Data Identifier Dictionary
Standard.
P Part Number
Q Quantity/Pieces - Container label / Primary Metals Tag
V Vendor/Supplier Number
S Unique Serial Number – Container label and Primary Metals Tag
M Unique Serial Number – Master Label
D BENTELER Automotive Plant Number
K Customer Order Number
1T Heat/Process Number
2Q Actual Weight
1Q Length/Theoretical Weight
17. Part Number Area
1. The human readable part number characters shall be bold and a minimum of 0.375 inches
(9.5mm) high.
2. The bar code symbol of the part number shall be directly below the human readable
characters and shall be a minimum of 0.5 inches (13mm) high. Depending on the nominal
dimension of the narrow bar code elements, part numbers of varying lengths can be printed
on one line.
3. BENTELER Automotive part numbers will be a Maximum of 18 characters, with the

additional potential of dashes (-) embedded in the part number. The data identifier for the
part number shall be (P) as stated above. The part number shall be designated by
BENTELER Automotive.
18. Quantity Area
1. The human readable quantity characters shall be bold and a minimum of 0.25 inches
(6.3mm) high.
2. The bar code symbol for the quantity shall be directly below the human readable
characters and shall be a minimum of 0.5 inches (13mm) high.
3. The maximum length anticipated for the quantity is six (6) numeric characters plus the
preceding data identifier (Q).
ϴ

4. The unit of measure shall be directly to the right of the human readable quantity and shall
be a minimum of 0.25 inches (6.3mm) high. The unit of measure shall not be bar coded. Unit
of measure abbreviations as defined in the ASC X12.3- 1984 Data Element Dictionary shall
be used as follows:
19. Supplier Number Area
1. The human readable supplier number characters shall be bold and a minimum of 0.25
inches (6.3 mm) high.
2. The bar code symbol for the supplier number shall be directly below the human readable
characters and shall be a minimum of 0.5 inches (13mm) high.
3. The maximum length anticipated for the supplier number is nine (9) characters plus the
data identifier (V). The current supplier number is assigned by BENTELER Automotive is
currently seven (7) characters in length.
20. Serial Number Area
1. The human readable serial number characters shall be bold and a minimum of 0.25 inches
(6.3mm) high.
2. The bar code symbol for the serial number shall be directly below the human readable
characters and shall be a minimum of 0.5 inches (13 mm) high.
3. The maximum length shall be nine (9) alphanumeric characters plus the data identifier (S).
4. The serial number shall be a unique number (not necessarily in sequential order) assigned
by the supplier, not BENTELER Automotive. Suppliers should avoid repeating serial numbers
within any calendar year. Each shipping container or pack bearing a Shipping/Parts
Identification label shall have a unique serial number. In this way each container, regardless
of content or description, can be differentiated from others. Suppliers shall be able to provide
traceability information to BENTELER, based upon this number, upon demand.
21. Supplier Identification
The supplier name, city, state and zip code shall be directly below the barcode symbol and
should be 0.1 inches (2.5 mm) high and shall be no longer than 4.5 inches (114mm) in
length.
ϵ

22. Date
1. The human readable date characters shall be bold and a minimum of 0.25 inches (6.3mm)
high.
2. The maximum length shall be eight (8) numeric characters plus the slash marks between
month, day, and year.
3. The date shall be the manufacture or pack date.
23. Reference Number
1. The human readable reference number shall be bold and a minimum of 0.25 inches (6.3
mm) high.
2. The maximum length shall be eighteen (18) alphanumeric characters and shall represent a
BENTELER assigned part reference number.
3. A reference number is associated to a part number. The reference number will only be
required if a part has been assigned a reference number. When sent, the reference number
is located in the LIN segment of the EDI release.
24. Description
1. The human readable part description shall be bold and a minimum of 0.25 inches (6.3mm)
high. The content shall be of meaningful information to the BENTELER facility.
2. The maximum length shall be sixteen (16) alphanumeric characters including any spaces,
hyphens, slashes, etc.
3. Directly below the product description shall include the supplier’s designated part number;
.125 inches (3.2mm) high.
25. Ship To / Dock ID
1. The human readable ship to plant identification numeric characters shall be placed directly
to the right of the SHIP TO (D) designation. They shall be bold and a minimum of 0.125
inches (3.2mm) high.
2. The maximum length shall be two (2) numeric characters.
3. Directly below the SHIP TO designation shall be a corresponding human readable

description of the plant identification description. The human readable characters shall be
bold and a minimum of .375 inches (9.5mm) high.
The following table represents the current valid ship to designations:
ϭϬ

4. Directly to the right of the human readable ‘ship to’ description shall be the bar code
symbol for the plant identification code. The data identifier has been designated as (D). This
barcode shall be a minimum of 0.5 inches (13mm) high.
5. Directly below the bar code symbol should be the plant address that has been listed above
that corresponds to the plant code; the first line of address on the first line and the city should
be placed on a second line. This field shall be a maximum of 20 characters and shall be .1
inches (2.5mm) high.
6. The dock id shall be a two digit (2), human readable, alphanumeric field. It shall be bold
and a minimum of .375 inches (9.5mm). This information, if applicable, will be forwarded by
the associated BENTELER plant personnel.
Position Requirements
26. Label Location
1. Illustrations of the most common shipping packs and recommended label locations are
listed in the AIAG B10 guidelines.
2. In most cases two labels are specified. In most cases of returnable packaging, there are
specific designated areas for the placement of bar code labels.
3. When there is not a specific, designated area; the bottom edge of the label should be
parallel to the base of the package/container.
4. To facilitate reading of bar code symbols, the top edge of the label, where possible, should
be a minimum of 20 inches from the bottom of the container. Wraparound labels are
acceptable as long as quiet zones are within specifications.
ϭϭ

5. All labels on containers must be identical with the exception of added Master Label or
Mixed Load Label.
27. Label Protection
1. Label protection against moisture, weathering, abrasion, etc., may be required in harsh
environments and is encouraged wherever practical.
2. Laminates, sprays, window envelopes, and clear plastic pouches are examples of possible
protection methods. In choosing any protection method, care must be taken to assure that
labels meet the reflectivity and contrast requirements and can be scanned with contrast and
non-contrast devices.
3. The removal of old labels prior to shipping has been completed remains the responsibility
of the supplier.
28. Suppliers will be informed about which labels are required by BENTELER
Automotive Purchasing.
The supplier will be notified of a ‘no-label’ situation or a ‘mislabel’ situation via the
standardized BENTELER Receiving Discrepancy Report (RDR) or Material Complaint Notice
(MCN) system; which may also include request for 8D reports as well as a documented
means to recover costs in the situation of incorrectly labeled product. Labels that have been
damaged in transit will be keyed in manually at our facility.
However if this persists, a root cause investigation will be conducted by the plant logistics
department. While these specifications will cover most situations, there will be circumstance
where requirements will dictate special arrangements between BENTELER Automotive and
the supplier. Every effort to minimize these situations should be a goal of all so that
complexities and costs are not added.
Three situations where special labels may be required for better handling and efficient
transfer of data are the Master Unit Load Label, Mixed Load Label and the Primary Metals
Identification Tag.
ϭϮ

ϭϯ

BENTELER Automotive
Master Label Barcode Specifications
Master Unit Load Label
1. This master label shall represent the total contents of a multiple, common item pack. (E.g.,
tote skids carry 32 totes and any combination of these totes containing the same part
number). To the extent possible, the label should be placed on the pack in such a manner
that when the pack is discarded; the label is also easily removed. (E.g., hang the Master
Label from banding, attach to stretch wrap, or from a pre-drilled hole in the container).
2. Label should be 4"x6". At the top of this label, the heading "Master Label" shall be printed
in bold 1.0 inches (25.4mm) letters.
3. The data identifier for the serial number shall be (M) instead of (S). The serial number,
preceded by the "M", shall be a unique number, not to be repeated over the course of one
year. Suppliers shall avoid repeating serial numbers within any calendar year. Suppliers shall
be able to provide linked traceability information of the totes/boxes to the Master bar code
serial number, upon demand.
4. The quantity on the master label shall be the total number of pieces of the part number.
5. The balance of the label format should conform to the specifications from the AIAG
Shipping/Parts Identification Label.
ϭϰ

BENTELER Automotive: Mixed Label Barcode Specifications
Mixed Load Label
1. This mixed load label shall indicate that the contents of a unit load include more than one
part number (e.g., split tubs contain a LH stamping on one side and RH stamping on the
other).
2. Mixed item loads should have a label with the word "Mixed Load" in bold 1.0 inches
(25.4mm) letters attached in a noticeable location. The mixed load label is a ‘reference only’
placard label.

ϭϱ

BENTELER Automotive: Primary Metals Barcode Specifications
Primary Metals Identification Tag
AIAG B5 Primary Metals Tag Application Standard shall be the specification.
ϭϲ

BENTELER Automotive
Individual Part Label Barcode Specifications
correctly labeled and that the labels are properly attached.
2. In this document, the word "shall" indicates a requirement and the word "should" indicates
a recommendation.
3. Bar codes shall be Code 128.
BENTELER Automotive, NAO Regional Logistics Director's office.
5. Label paper shall be white in color with bold, black printing. The Plant Logistics Manager
or the NAO Regional Logistics Director may allow exceptions with documented approval.
6. The standard size of the BENTELER Automotive Part Trace Label shall be 1.5 inches
(38.1mm) high by 2.0 inches (50.8mm) wide where the part size allows. The Plant Logistics
Manager or the NAO Regional Logistics Director will allow exceptions with documented
approval.
7. If the specified label cannot be affixed to the part because of size or other constraints,
special arrangements will require approval of the Plant Logistics Manager or NAO Regional
Logistics Director.
8. Adhesive types can be pressure sensitive or dry gummed as long as adherence to the part
is assured and application is wrinkle-free.
9. Label Location shall be communicated in part drawings.
10. Wraparound labels are acceptable as long as quiet zones allow for uninterrupted
scanning.
11. Label Protection against moisture, weathering, abrasion, etc., may be required in harsh
environments and is encouraged wherever practical. Laminates and sprays are examples of
possible protection methods. In choosing any protection method, care must be taken to
assure that labels can be scanned with contrast and non-contrast devices.
12. It is the responsibility of the supplier to provide bar coded labels that meet all
specifications as outlined in this document. Use of statistical process control techniques to
minimize printing variability is recommended.
13. Data Identifier Codes: The proper data identifier shall be used in the first position
following the start code of the bar code symbol to identify the information to follow. These
characters are to be included in the human readable line.
P = Part Number
T = Trace Code
ϭϳ

14. Part Number:
The human readable part number characters shall be bold and a minimum of 0.125 inches
high (3.175 mm).
The bar code symbol of the part number shall be directly above the human readable
characters; and, shall be a minimum of 0.375 inches high (9.525 mm).
Leading quiet zone shall be a minimum of 10 times width of the narrow element.
Trailing quiet zone shall be a minimum of 10 times width of the narrow element.
Maximum field length is 14 digits (not inclusive of the data identifier)
The part number shall be designated by BENTELER Automotive.
15. Trace Data:
The human readable trace code characters shall be bold and a minimum of 0.125 inches
high (3.175 mm)
The barcode symbol of the Trace data shall be directly above the human readable
characters and shall be a minimum of 0.375 inches high (9.525 mm).
Leading quiet zone shall be a minimum of 10 times width of the narrow element.
Trailing quiet zone shall be a minimum of 10 times width of the narrow element.
Maximum field length is 14 digits (not inclusive of the data identifier).
First three (3) positions shall be the date of manufacture in Julian date format (example
001 is January 1st, and 365 is December 31st).
Positions 4-5 are the last digits of the calendar year (example 05 for the year 2005)
Digits five (6) through nine (10) shall be the supplier assign unique serial number for the
daily production. This number in combination with the first five (5) digits shall create a unique
number that shall not be repeated.
Digits ten (11) through fourteen (14) are optional fields for supplier internal use. Any
position not filled with supplier internal data shall be filled with zeros.
The entire Trace Data number shall be a unique number assigned by the supplier. In this
way each part can be differentiated from others. Suppliers shall be able to provide part
level and manufacturing related traceability information to BENTELER, based upon
this number, upon demand.
ϭϴ

16. The supplier will be notified of a ‘no-label’ situation or a ‘mislabel’ situation via the
standardized BENTELER Receiving Discrepancy Report (RDR) or Material Complaint Notice
(MCN) system depending on where the non-compliance is found; up to and including
requests for 8D reports as well as a documented means to recover costs in the situation of
incorrectly labeled product.
17. The supplier shall have process in place to ensure label is able to be scanned at all
intended scanning stations (before, during and after assembly) - including a verification
process, if necessary. Ability to scan is dependent on many separate criteria: bar code
accessibility, density, bar height, element quality, contrast, and scanning instrument.
Contact scanners must touch the entire symbol in one sweep.
Non-contact scanners must be within the instruments specified depth of field to be

effective.
Label Example:
- 1.5 in x 2 in (38.1mm x 50.8mm)
ϭϵ

BMW E70 Program - Individual Part Label Barcode Specifications
correctly labeled and that the labels are properly attached.
19. In this document, the word "shall" indicates a requirement and the word "should"
indicates a recommendation.
20. The label shall be comply with the BMW Group Standard
21. Bar codes shall be Code 128
BENTELER Automotive, NAO Regional Logistics Director's office.
23. Label paper shall be white in color with bold, black printing. The Plant Logistics Manager
or the NAO Regional Logistics Director may allow exceptions with documented approval.
24. The standard size of the Traceability Barcode shall be 2.0 inches (51mm) high by 2.36
inches (60 mm) wide where the part size allows. The Plant Logistics Manager or the NAO
Regional Logistics Director will allow exceptions with documented approval.
25. The standard size of the Part Verification Barcode shall be 1.00 inches (24.5 mm) high by
2.00 inches (51mm) wide where the part size allows. The Plant Logistics Manager or the
NAO Regional Logistics Director will allow exceptions with documented approval.
26. If the specified label cannot be affixed to the part because of size or other constraints,
special arrangements will require approval of the Plant Logistics Manager or NAO Regional
Logistics Director.
27. Adhesive types can be pressure sensitive or dry gummed as long as adherence to the
part is assured and application is wrinkle-free.
28. Label Location shall be communicated in part drawings.
29. Wraparound labels are acceptable as long as quiet zones allow for uninterrupted
scanning.
30. Label Protection against moisture, weathering, abrasion, etc., may be required in harsh
environments and is encouraged wherever practical. Laminates and sprays are examples of
possible protection methods. In choosing any protection method, care must be taken to
assure that labels can be scanned with contrast and non-contrast devices.
31. It is the responsibility of the supplier to provide bar coded labels that meet all
specifications as outline in this document. Use of statistical process control techniques to
minimize printing variability is recommended.
ϮϬ


Version: 1.24
Date: 01.09.2016

Supplier:
Annexes to the Agreement

Mandatory Annexes Optional
Parts List - Scope of Despatch Specification * Pick Up process

Project description.
Traceability Labelling Specification * Misc.

requirements
Packaging Instructions Process Description
Exchange of Data / EDI New revision status

Guideline *
* See also www.benteler.de for currently applicable version
2. Parties with Process Involvement
2.1. Benteler Automotive

Benteler Plant: Production Location:
Street: Street:
Town/Postcode: Town/Postcode:
Country: Country:
Opening Hours – Incoming Goods

Monday to Friday
Saturday
Contacts
Telephone Fax Mobile Email
Logistics Manager
Materials Planning
Container Management
Emergency (Hotline)
ϭ

2.2. Logistics Service Providers (where agreed)

Service Provider: Production Location:
Street: Street:
Country: Country:
Opening Hours – Incoming Goods

Monday to Friday
Saturday
Contacts
Logistics Manager
IT contact
Emergency (Hotline)
2.3 Supplier
Supplier: Address for Despatch:

Street: Street:
Country: Country:
Opening Hrs. – Despatch Goods-In

Monday to Friday
Saturday
Contact
Logistics Manager
Materials Planning
Emergency (Hotline)
Ϯ

2.4. Carrier
Carrier:
Street:
Town/Postcode:
Country:
Waiting Times:
Cost-neutral Max.: min for unloading and max. min for loading process
Contacts
Manager Freight Materials
Planning
Materials Planning
Emergency (Hotline)
3. Data Transfer Procedures

Data Transfer
EDI WEB-EDI …………… FAX (only in exceptional circumstances)
Fax No. At supplier for call offs:_______________________________
4. Transport / Empties Management
Incoterm :
FCA DAP ……
External supplier: FCA national; DAP international (in acc. with agreed Terms and Conditions of
Purchase)
Internal supplier: DAP for component plants , FCA for JIT plants
Procedure for Special Journeys:

Special journeys must in all cases be cleared and approved by the Logistics Department at the
respective Benteler Automotive plant. Any costs arising shall be borne by the originating party.
(Transport-)Paperwork:
Delivery Note Despatch Notification (ASN) Shipping
Documents
ϯ

Container Marking:
In accordance with current Benteler label specification.
Transport:
The statutory regulations must always be taken into account
Loads to be secured in accordance with the statutory regulations.
Method for Loading/Unloading:

The load carrier must be positioned on the transporting device (HGV, trailer) in such a way as to ensure
that the materials tags/labels are secured on the load carrier in a manner that is consistent
over the entire load and are visible on the unload side of the transporting device.
Unloading in the direction of travel: left right rear
Responsibility for Empties:

Owner of empties: ________________________________________
The owner shall be responsible for the management and maintenance of empties.
Any costs incurred shall, as a general rule, be borne by the originating party. If the cause cannot be
established, the costs will be split 50/50 between BAT and the supplier.
The supply of goods in faulty or soiled containers is forbidden. If there is a lack of container, the
delivery must be secured by substitute packaging as specified in the packaging instruction.
The needed packaging quantity must be ordered by the supplier.
Delivery of empties:
Old labels must be removed from the empty container. Folding containers must be delivered in the way
as described in the packaging instruction. Empties will be made available for transportation.
Responsibility for Transport of Empties: ________________________________________
As a rule, the return of empties is consolidated as defined in the turnaround times sheet “Transport
Containers”.
Hire-A-Container System:
Container inclusive of hire charge
Container – excluding hire charge
Load Carrier Account Reconciliation:

BAT maintains an appropriate empties account for each supplier and packaging material. The supplier
shall maintain, in parallel to BAT, a corresponding empties account for each type of packaging material
in which each individual BAT plant is to be regarded as an independent customer. Account
reconciliations must always take place on a monthly basis and to be coordinated with BAT. No accounts
will be maintained in respect of third party partners (e.g. carriers)!!!
The supplier agrees on a yearly physical container inventory instructed and coordinated by Benteler.
Remarks:
ϰ

4. Additional Agreements / Miscellaneous
First In – First Out Principle

All suppliers, sub-contractors and logistics service providers must ensure that the First In – First Out
Principle is observed for all processes and consignments. This implies that goods from a new batch
may only be delivered once all the items in the previous batch have been supplied.
Marking of Drawings with Drawing Status Amendments

Where new parts with an amended drawing version are despatched to a Benteler Automotive plant (or a
sub-contractor) an additional identification mark will need to be affixed to each load carrier at the time of
the first delivery.
As a general rule the supplier is required to give assurance that the revision status of the material
corresponds to the VDA Label / delivery note.
Traceability
The supplier shall undertake to guarantee traceability for the goods he has supplied in accordance to
the Benteler Traceability specification with his own risk assessment.
Assessment of Logistics Performance

Any deviations from the commitment entered into and the Annexes and requirements pertaining to the
basic purchase agreement will lead to downgrading in the Supplier Assessment. We shall in all cases
pursue any logistics-related complaints.
Benteler Automotive reserves the right, where necessary, to carry out corresponding audits and logistics
cost analyses at the supplier’s premises.
Miscellaneous Agreements:
Customer (Benteler Automotive) Contractor
Company Stamp / Signature: Company Stamp / Signature:

Place and Date: Place and Date:
ϱ


Version: 1.24
Date: 01.09.2016

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Benteler Logistics Manual

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BENTELER Automotive / GSCM Page 2 - 35

5.5.3.2 Ocean/Vessel ................................................................................................................. 14

BENTELER Automotive / GSCM Page 3 - 35

Figure 1: Overview of related logistics documents

BENTELER Automotive / GSCM Page 4 - 35

2.1 Delivery Releases

2.2 Production and Material Releases

BENTELER Automotive / GSCM Page 5 - 35

3 Exchange of Information and Data

3.1 Electronical Data Interchange (EDI/Web-EDI)

3.2 Message Type

BENTELER Automotive / GSCM Page 6 - 35

4.1 Routing Instruction

4.2 Premium Freight / Expedites / Special Transport

BENTELER Automotive / GSCM Page 7 - 35

4.6 Securing of goods

4.7 ASN information

BENTELER Automotive / GSCM Page 8 - 35

5 General Customs requirements, Supplier Declaration, Preferential Movement

5.1 Deliveries to BENTELER Locations

5.2 Origin of Goods

5.3 Documents Required from the Supplier

5.3.1 Delivery Notes and Shipping Orders

BENTELER Automotive / GSCM Page 9 - 35

5.4 Export Control

Product desig- Supplier BENTELER Dual Use - ECCN % US Country of

Table 1: Export Control

Key for filling in the table:

BENTELER Automotive / GSCM Page 10 - 35

5.5 Specific Import Requirements

BENTELER Automotive / GSCM Page 11 - 35

5.5.1.2 Packing List

5.5.1.3 Packaging Declaration

Figure 2: IPPC – Label

BENTELER Automotive / GSCM Page 12 - 35

Figure 3: IPPC – Label on pallet

5.5.1.4 HAWB / HBL

5.5.1.5 Original Country Label on Physical Goods

5.5.2 Russian Federation

• 6 examples of International consignment note (CMR);

o Sequence number and invoice issue date.

BENTELER Automotive / GSCM Page 13 - 35

• Export declaration of the country of origin.

5.5.2.2 Technical documents

5.5.2.3 Safety Certificate

5.5.2.4 Date of Manufacture

5.5.3 North America

5.5.3.3 Commercial Invoice Requirements

BENTELER Automotive / GSCM Page 14 - 35

• Rebates, Drawbacks and Bounties separately itemized

Note: For questions/issues/notifications please contact the NAO Customs Group at

5.5.4.2 Mill Certificate for Steel

• Supplier´s complete legal entity name

BENTELER Automotive / GSCM Page 15 - 35

• Unit of measurement ( KG, Ton, m2)

Table 2: Commercial Invoice Requirements (Brazil)

BENTELER Automotive / GSCM Page 16 - 35

6.1 General requirements for packaging

6.1.2 Management of containers

• Manage a container account

BENTELER Automotive / GSCM Page 17 - 35

6.2 Packaging Costs

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