Likelihood

VL L M H VH
Safeguarding Children and Young People Risk Management Plan Very High H VH VH VH VH
High M H H H VH
Project/Activity Name: YES!HUB – Youth engagement within the platform Impact Medium L M M M H
Low VL L L L M
Completed by: Cecille Villena (Digital Development Officer, YES!HUB Interim Product Owner) Very low VL VL VL VL L

Completed date: 9 July 2020

Summary of the project description:

YES!HUB is a platform created by Plan International where youth employment and entrepreneurship practitioners and partners form vibrant communities to promote and discuss their work, share
resources and opportunities, and build each other’s capacity. YES!HUB is free to use and is accessible by everyone who meets the age criteria. The platform fosters promotion of content that aspires
to elevate YEE programming across development organizations and institutions. By providing an open digital space for collaboration, YES!HUB aims to bring people and solutions together and share
value in the form of experience, expertise, and evidence minus the borders. It is accessible through hub.yesdigital.org.
Key objectives, activities, timeframe, target group (disaggregated info), key partners involved and so on
1. Objective: become the premier hub for YEE knowledge and opportunities, and engage practitioners and partners in discussions that add value to this area of work. Youth engagement is
given a space within YES!HUB due to the principle that any solution, including youth employment solutions, must involve and give voice and agency to those most affected.
2. Activities: discussions (which happen within Communities or “groups” within the platform), sharing case stories and resources, alerting peers to events related to YEE. Engagements are
largely community-driven, with active moderation by the Digital Development Team and selected individuals.
3. Timeframe: YES!HUB will be active from its soft launch on July 10 until an indefinite date.
4. Target group: practitioners of youth employment and entrepreneurship, and partners in this sphere of work including but not limited to youth, government, and private sector
representatives.
5. Key partners: Accenture (for funding the Wired for Work! Project, under which the YES!HUB was created), other partners who express interest in the platform to promote their events,
materials, etc.
Specific vulnerabilities of the target group: gender, age, disability, sexual orientation (if known), race, ethnic minority, etc. (provide a summary here):

Some youth participants might represent vulnerable and marginalized youth groups, such as young people with disabilities, young women, migrant youth, rural youth, and ethnic minority youth, low-
income youth, youth in the informal economy, and youth in conflict and/or fragile states. Additionally, youth people with specific vulnerabilities might join the event by 1) attending the open online
activities, and 2) invitation by organizers to participate in the online webinars and FGDs.

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Safeguarding Risk Assessment
Stage of the
Who is at
Project What are the risks?
risk?
CONTENT RISKS - when young people
are exposed to harmful content as
passive recipients (Exposure to
extreme, inappropriate or harmful
content, Exposure to racist/ offensive
content, Exposure to adverts, links,
misinformation)
CONTACT RISKS - when users
knowingly or unknowingly share
information about themselves or
others, which puts them at risk.
(Users’ personal data or online activity
is tracked or harvested, Intruder joins
the group or impersonates an
individual’s account, Exposure to
Young harmful contacts if admission to online
people
YES!HUB activities is not managed well)
visiting the
Website CONDUCT RISKS - occurs when group
website (not
members or moderators violate group
registered)
guidelines/code of conduct for using
the platform (Bullying, harassment,
intimidation, Users posting extreme,
inappropriate or offensive content,
Users share their or others’ personal
information, Moderators condone
inappropriate content)
GENERAL SAFEGUARDING - Platforms
set up without group guidelines and
other risk mitigations, Failure to
adequately assess safeguarding risks,
Users do not know how to report
concerns.
Safeguarding Risk Assessment and Management Plan
Risk Management Plan
Step 5: Risk
Calculation
By Whom
By When
What are the agreed additional
Likelihood
Risk Level
What are the control measures currently in place? controls/actions to be put in place to mitigate
Impact
the risk?
 Only Plan International is uploading information on the VL M L  Feedback sent to the e-mail address of the
DD Team
Continuous
landing page of the website where case stories and team will be revised and addressed
resources are featured. Plan staff with oversight has  Inappropriate content will be taken down.
undergone Safeguarding training.
 The e-mail address of the team is displayed in the
footer of the website so everyone who wants to
provide feedback can do that via e-mail
 Users will be protected by a Privacy Policy (which VL L VL  The Digital Team will continuously update
DD Team
Continuous
adheres to international standards) in which terms for the Privacy Policy of the platform
data collection are defined, such as the users being  If a data breach is identified, the site will be
asked for permission that the site will use cookies. put under maintenance to inspect and
resolve the problem. Those affected will be
alerted on what data was compromised.
 If the breach is due to the user
unintentionally over-sharing data, site
admins will get in touch to provide support
and advice on safekeeping one’s data privacy
 N/A (No anticipated consequence since a non- - - -  N/A (No anticipated consequence since a
N/A
N/A
registered member can only view but not engage in non-registered member can only view but
the Solutions and Calendar pages) not engage in the Solutions and Calendar
pages)
 Guidelines on Data Privacy, Community Standards VL M L  Feedback sent to the e-mail address of the
DD Team
Continuous
(including section on youth participation within team will be revised and addressed
platform, and expected decorum from all users in
recognition of this), and FAQ are linked in the footer of
the website
 The e-mail address of the team is displayed in the
footer of the website so everyone who wants to
provide feedback can do that via e-mail
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 CONTENT RISKS - when young people
are exposed to harmful content as
passive recipients (Exposure to
extreme, inappropriate or harmful
content, Exposure to racist/ offensive
content, Exposure to adverts, links,
misinformation)
CONTACT RISKS - when users
knowingly or unknowingly share
information about themselves or
others, which puts them at risk.
(Users’ personal data or online activity
is tracked or harvested, Intruder joins
Young
the group or impersonates an
YES!HUB people
individual’s account, Exposure to
Youth interacting in
harmful contacts if admission to online
Communities the platform
activities is not managed well)
(registered)
CONDUCT RISKS - occurs when group
members or moderators violate group
guidelines/code of conduct for using
the platform (Bullying, harassment,
intimidation, Users posting extreme,
inappropriate or offensive content,
Users share their or others’ personal
information, Moderators condone
inappropriate content)
 Dedicated people from Plan International’s Digital
Development Team will serve as Admins and
Moderators across the site. These persons have
undergone Plan’s Safeguarding Training.
 Each Community will have Moderators who are
selected based on criteria (including that they should
undergo Plan’s Safeguarding Training), and are tasked
with enforcing rules based on Community Standards.
 Users can report inappropriate content which will
automatically get flagged to all Moderators and
Administrators. Moderators can send warnings to
users and delete content.
 Communities can implement screening system for
posts, in which Moderators or Administrators must
approve a post before it is published
 Users are protected by the site Privacy Policy, and are
able to delete their account along with all their data
such as comments and posts.
 The only visible info about users is their pictures and
usernames, as well as whatever information they
voluntarily include in “About Me” statement (which
has a tooltip reminding people to only share info they
are comfortable for the public to know).
 Sensitive information (e.g. gender) is optional and only
accessible to the site Super Administrators, the
credentials of which are known only to 3 persons
within the Digital Development Team.
 Special Communities can be set up in which youth (and
rare exceptions like Safeguarding experts) are
members. These Communities will be “Join by
approval”, in which the Admin will have to review
joiners before they can become members, and verify
through identified, external steps such as email with
referral from a trusted source.
 Each Community will have Moderators who are
selected based on criteria (including that they should
undergo Plan’s Safeguarding Training), and are tasked
with enforcing rules based on Community Standards.
 Users can report misconduct and abuse to Moderators
and Administrators. Moderators can send warnings to
users and delete content, and will be able to ban
intruders and perpetrators
 There is no user-to-user chat or “add friend”
functionality on the site, so discussions occur in “open
space” where Moderators and other users can more
quickly point out any harassment that may take place.
Page 3 of 4
L H H  Inappropriate content will be taken down.
DD Team, Moderators, Admins
Continuous
 Violating users will be warned and eventually
banned if they keep breaking Community
Rules and Standards.
 Admin will post/comment on action taken,
and invite disturbed users to reach
out/suggest what further measures can be
taken. Admin will forward these to DD Team
for consideration and take the necessary
actions to improve site services
L M M  The Digital Team will continuously update
DD Team, Moderators, Admins, Partners
Continuous
the Privacy Policy of the platform
 If a data breach is identified, the site will be
put under maintenance to inspect and
resolve the problem. Those affected will be
alerted on what data was compromised.
 If the breach is due to the user
unintentionally over-sharing data, site
admins will get in touch to provide support
and advice on safekeeping one’s data privacy
 The Digital Team and concerned partners will
post on the affected Community inviting all
those victimized by the intruder/s to report
and express what support they need.
Guidelines will be included on the post.
L H H  Violating users will be warned and eventually
DD Team, Moderators, Admins
Continuous
banned if they keep breaking Community
Rules and Standards.
 Admin will post/comment on action taken,
and invite disturbed users to reach
out/suggest what further measures can be
taken. Admin will forward these to DD Team
for consideration and take the necessary
actions to improve site services
 GENERAL SAFEGUARDING - Platforms  Community Standards will include section on youth L H H  The Digital Team will continuously update

DD Team, Moderators, Admins

set up without group guidelines and
other risk mitigations, Failure to
adequately assess safeguarding risks,
Users do not know how to report
concerns.
participation within platform, and expected decorum
from all users in recognition of this
 All communities have rules which moderators and the
site Admins enforce.
 Users can report harmful content and behaviour to
Moderators and Admins
 Users can send an e-mail to the designated product
email of Plan (yeshub@plan-international.org) for
cases of abuse by Moderators or Admins
Continuous
the Community Standards of the platform
 Site Admins will review reports regularly,
taking the necessary action (such as take
down posts), and escalate concerns to the
identified personnel as necessary
 Product Owner from Plan International will
respond to concerns sent via email
 Severe safeguarding/protection violations
will be escalated to Plan’s Regional/Global
Safeguarding Team and relevant authorities
(local government) will be informed as
appropriate

Prepared By: Cecille Villena Position: Digital Development Officer Signature: __________________ Date: 10 July 2020

Approved By: Bhagyashri Dengle__ Position: Regional Director______ Signature: __________________ Date: 8 August 2020__

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