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  • PAI - 13 - Sistem Mutu Agroindustri PDF

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    Avicenna
    26 vizualizări11 pagini
    The document discusses the importance of quality control in agroindustry. It notes that quality is important because it relates to customer satisfaction, production costs, and the ability to maintain and gain new markets. It defines quality as conformance to specifications and fitness for use. It discusses the costs of quality including prevention costs, appraisal costs, internal failure costs, and external failure costs. It provides an overview of the evolution of total quality management and notes that quality control involves controlling the quality of raw materials, processes, and final products. Finally, it lists some important terms in quality systems such as quality, quality control, quality assurance, ISO, TQC, TQM, continuous improvement, and the PDSA/PDCA cycle

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    The document discusses the importance of quality control in agroindustry. It notes that quality is important because it relates to customer satisfaction, production costs, and the ability to maintain and gain new markets. It defines quality as conformance to specifications and fitness for use. It discusses the costs of quality including prevention costs, appraisal costs, internal failure costs, and external failure costs. It provides an overview of the evolution of total quality management and notes that quality control involves controlling the quality of raw materials, processes, and final products. Finally, it lists some important terms in quality systems such as quality, quality control, quality assurance, ISO, TQC, TQM, continuous improvement, and the PDSA/PDCA cycle

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    © All Rights Reserved
    Descărcați ca PDF, TXT sau citiți online pe Scribd
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    26 vizualizări11 pagini

    PAI - 13 - Sistem Mutu Agroindustri PDF

    Încărcat de

    Avicenna
    The document discusses the importance of quality control in agroindustry. It notes that quality is important because it relates to customer satisfaction, production costs, and the ability to maintain and gain new markets. It defines quality as conformance to specifications and fitness for use. It discusses the costs of quality including prevention costs, appraisal costs, internal failure costs, and external failure costs. It provides an overview of the evolution of total quality management and notes that quality control involves controlling the quality of raw materials, processes, and final products. Finally, it lists some important terms in quality systems such as quality, quality control, quality assurance, ISO, TQC, TQM, continuous improvement, and the PDSA/PDCA cycle

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    © All Rights Reserved
    Descărcați ca PDF, TXT sau citiți online pe Scribd
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    din 11

    Sistem Mutu dalam Agroindustri

    Pengantar Agroindustri

    Laboratorium Komputasi dan Analisis Sistem Aunur R. Mulyarto


    Jurusan Teknologi Industri Pertanian
    FTP – Universitas Brawijaya Malang aunurrm@ub.ac.id
    Plan
    • Why is quality
    important?
    • What is quality?
    • Cost of quality
    • The TQM Evolution
    • Raw materials,
    Processes, and Products
    Quality Control
    • Important Terms in
    Quality Systems
    Why is quality important?

    • Pengembangan agroindustri
    memandang pengendalian mutu
    sangat strategis karena :
    ▫ Mutu terkait dengan kepuasan
    konsumen
    ▫ Mutu terkait dengan biaya
    produksi
    ▫ Mutu terkait dengan kemampuan
    mempertahankan pasar dan
    menjadi modal untuk meraih pasar
    baru
    What is quality?
    Conformance to
    Fitness for use
    specifications

    Value for price


    Q Psychological
    paid criteria

    Support services
    Manufacturing vs Service
    Organization’s Quality Dimensions
    Cost of Quality
    • Quality control costs (costs necessary for achieving
    high quality) :
    ▫ Prevention costs :
     all costs incurred in the process of preventing poor
    quality from occurring
     e.g. the costs of developing and implementing a
    quality plan, product and process design cost etc.
    ▫ Appraisal costs :
     incurred in the process of uncovering defects.
     e.g. the cost of quality inspections, product testing,
    and performing audits to make sure that quality
    standards are being met
    Cost of Quality
    • Quality failure costs (the cost consequences of
    poor quality) :
    ▫ Internal failure costs :
     associated with discovering poor product quality before
    the product reaches the customer site
     e.g. rework, scrap, the cost of machine downtime due
    to failures in the process.
    ▫ Appraisal costs :
     associated with quality problems that occur at the
    customer site.
     e.g. include everything from customer complaints,
    product returns, and repairs to warranty claims, recalls
    etc.
    The TQM Evolution
    Raw materials, Processes, and Products
    Quality Control

    Raw Transformation Product


    Materials Process

    Quality Control
    Some Important Terms in Quality
    Systems

    • Quality
    • Quality Control
    • Quality Assurance
    • ISO
    • TQC (Total Quality Control)
    • TQM (Total Quality Management)
    • Continuous Improvement
    • PDSA/PDCA Cycle
    Thanks

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