Atos for Internal use 486892201.

xlsx - Table of Contents Status: Approved

Table of Contents
1 Readme Details about the tailoring document

2 Tailoring Parameters This sheet is to be filled by the demand manager specifying the parameters required to tailor the KI process.

3 Selected tools Result of the tool tailoring.

4 Selected process Result of the process tailoring for a contract. To be used to identify the minor and the major deviations.

Used to track document lifecycle from creation to approval and track potential changes requested in the
5 Document history
process.

6 Template History History of the template, to be removed before use

Atos Global Delivery Platform Page 1 of 9

Atos for Internal use 486892201.xlsx - Readme Status: Approved

Read me - Process Tailoring Document

Purpose of this document
This document is used to tailor the process of a contract for SAP Package Implementation and then identify and manage potential deviation to the
standard KI process. It contents the tools, process, templates and checklist to be used for a SAP Package implementation project.
The base for the tailoring is a collection of parameters as specified in the sheet Tailoring Parameters.
The document produces several sheets:
- Selection of standard tools
- Selection of standard process for package implementation

The way to process is:

Set-up the tailoring parameters
The parameters are useful for identifying the scope of the contract. Comparing to the tailoring of software development, the parameters have no
influences on the process to use. The process is already pre-tailored and simplified for the need of SAP Package implementation contracts.

Adjust process / tools and manage deviation

The tools selection and the process are adjusted depending on contract data that can be considered automatically by the tailoring. The adjustment
come from the contracts specification like:
·        Customer request to use their tools and their infrastructure
·        Customer wants to use its process, templates or checklist or wants to have documents in its format and language.

Atos Global Delivery Platform Page 2 of 9

Atos for Internal use 486892201.xlsx - Readme Status: Approved

U In case that more tools or process are required, it need to be completed manually in the list
•    T h e l i s t o f a v a i l a b l e t e m p l a t e s a r e c h e c k l i s t i s a v a i l a b l e i n K I _G E N _050_G l o b a l
B&PS_Process_Assets_List.xls.
•    The list of available tools ins available in KI_GEN_010_KI_Standards_and_Policies.doc
These additions, when used standard process and tools are not subject to validation.

The process for tool deviation management is:

·        Specify if the tools is used as standard or not
·        If not standard:
o       Specify the alternate tools to use
o       Specify if it is a contractual reason or not
o       Specify if it is a minor or a major deviation
o       Specify the reason of deviation

The process for process deviation management is:

·        Specify if the process, template or checklist will be used as standard or not.
·        If not standard:
o       For the process and the checklist:
§         Specify if it is a contractual reason for deviation (COR=Yes)
§         Identify if it is a minor or a major deviation
§         Specify the reason of deviation
o       For the templates:
§         If allowed, Specify in the column "Reason for deviation" the template to use instead of the standard

Atos Global Delivery Platform Page 3 of 9

Atos for Internal use 486892201.xlsx - Readme Status: Approved

The identification of minor or major deviation is done automatically after enter the data in the document.

Manage Deviation
It is considered as a major deviation when:
• Tools selection different from the standard
• Major document of KI not used (e.g. PMP, MTP, RMP, SCM Plan)
• Non conformance to the service catalogues
• Any other deviation that cannot be justified by a Contractual agreement with the Customer

This rule is applicable for all Contracts (Category A, B and C).

Atos Global Delivery Platform Page 4 of 9

Atos for Internal use 486892201.xlsx - Tailoring Process Status: Approved

The tailoring process

Contract Clean Set the tailoring parameters
Order

Initial Tailoring
Generate the tailoring. Tools, - Selected tools
process, Template and Checklist.
- DM Process view

Contract Process
Tools/Process adjustment + Deviation Form
Identify potential deviation.

Manage deviation Validated

(see details in Deviations
KI_M1_GDL_Contract_Initiation.pdf)

Write PMP
Request toolset

Atos Global Delivery Platform Page 5 of 9

Atos for Internal use 486892201.xlsx - Tailoring parameters Status: Approved

Tailoring parameters
Parma Investment code/description <Parma Code + desc>

Contract Name <Contract name>

PMP reference <Hyperlink to PMP>

Delivery Manager <DM Name>

Quality Manager <QM Name>

Contract type SAP Upgrade

Distributed Delivery (Yes, No)
Yes
Contract with offshore an component.
Risk and Complexity Factor Medium

Language (English or Other) English

Atos Global Delivery Platform Page 6 of 9

Atos for Internal use 486892201.xlsx - Selected Process Status: Approved

KI Process selection
Parma Investment code/description <Parma Code + desc>
Contract Name <Contract name>
Proc LC Type Process and Artifacts Guidelines and Instructions TPL Alt. Standard COR (Yes / Deviation Reason for Deviation
(Proc, When generated it shows only the mandatory process elements. If needed Format used (Yes / No) (No, Minor, For template and checklist, provide the
TPL, mor process, templates and checklists can be taken from the QM Process allowed No) Major) reference to the alternate document to use.
CHK) view.
M1 ALL PROC Contract Initiation Yes No No
M1 ALL TPL KI_M1_TPL_560_PMP_SAP_Upgrade.docx Specific for SAP_Upgrade No Yes No No
PMP annexure is mandatory for category B and C. The delivery
M1 ALL TPL KI_M1_TPL_035_PMP_Annexure.xlsx manager should select the sheet he/she needs for managing the No Yes No No
contract.
This annexure is mandatory when the customer have security
M1 ALL TPL KI_M1_TPL_036_PMP_Security_Annexure.xlsx No Yes No No
requirements.
This annexure is required when there are specific contract training
M1 ALL TPL KI_M1_TPL_037_PMP_Training_Annexure.xlsx Yes Yes No No
to manage.
M1 ALL TPL KI_M1_TPL_210_Project_Team_List.xlsx The project team list can be used in a tool other than Excel. Yes Yes No No
Business continuity plan required with large contract with high risks
M1 ALL TPL KI_M1_TPL_160_BCP.xls Yes Yes No No
related to continuity of services.
This document is mandatory when there is security requirements
M1 ALL TPL KI_M1_TPL_120_Contract_Information_Security_Plan.docx Yes Yes No No
expressed by the customer
M1 ALL TPL KI_M1_TPL_040_PMP_Presentation.ppt Yes Yes No No
M1 ALL CHK KI_M1_CHK_012_PMP_Review_for_SAP.xlsx Specific for SAP No Yes No No
M2 ALL PROC Project management Yes No No
M2 ALL TPL KI_M2_TPL_010_Project_Startup_plan.xlsx Yes Yes No No
M2 ALL TPL KI_M2_TPL_030_KPI_Reporting.xlsm Rules for tailoring the indicators are in the template. Yes Yes No No
M2 ALL TPL KI_M2_TPL_180_Change_Request_Form.docx Yes Yes No No
M2 ALL TPL KI_SAP_TPL_120_Upgrade_Detailled_plan.xlsx Specific for SAP_Upgrade Yes Yes No No
Recommended frequency: every month before contract review
M2 ALL CHK KI_M2_CHK_010_Project_Planning_Review.xlsx No Yes No No
meeting.
M5 All PROC Contract closure Yes No No
M5 ALL TPL KI_M5_TPL_010_Contract_Release_Form.docx Yes Yes No No
M5 ALL TPL KI_M5_TPL_020_Post_Contract_Report.docx Yes Yes No No
To be executed at the end of the contract closure to verify the
M5 ALL CHK KI_M5_CHK_010_Contract_Closure_Review.xlsx No Yes No No
completeness of the closure.
S2 ALL PROC Process and Quality management Yes No No
The review to manage depends on the tailored process and the
S2 ALL TPL KI_S2_TPL_140_Review_Tracking_Sheet.xls Yes Yes No No
selected checklists.
S2 ALL TPL KI_S2_TPL_143_Quality_Gate_Tracking_Sheet To track the processing of the quality gates. Yes Yes No No
S2 ALL CHK KI_S2_CHK_010_Process_Quality_Assurance.xlsm Option Package implementation should be used for the verification. No Yes No No
S2 ALL CHK KI_SAP_CHK_040_ASAP.xlsx Product review for packagee implementation No Yes No No
S2 ALL CHK KI_SAP_CHK_100_Upgrade_Basis_Checklist.xlsx Specific for SAP_Upgrade No Yes No No
S3 ALL PROC Measurement Management
A catalogue is to be used for the contract execution. This is not a
S3 ALL TPL Productivity Service Catalogues No No
template but a catalogue to use for productivity benchmark.

S4 ALL PROC Risk and resolution management Yes No Major

The risk register is managing risks, issues and actions. It is not a
S4 ALL TPL Risk Register No Yes No Major
office document template, it is located in PARMA
S5 ALL PROC Estimation Management Yes No No
This estimation worksheet is applicable for pure upgrade with out
S5 ALL SCG KI_SAP_SCG_010_KI4SAP_Upgrade_Unicode.xlsx No Yes No NO
any enhancement / functional changes as per new system

Atos Global Delivery Platform Page 7 of 9

Atos for Internal use 486892201.xlsx - Selected tools Status: Approved

Tools Selection sheet Link to KI information

Artemis Investment code/description <Parma Code + desc>
Contract Name <Contract name>

Standard Deviation Alternate tools Reason for deviation

Optional COR
Functionality Standard Tool Used (No, Minor, Specify here the tools that subsitiute Provide here the reason why alternate tool is
/Mandatory (Yes/No)
(Yes/No) Major) the standard if any selected

Project management PARMA Mandatory Yes Yes NO

Project management (detailed planning) MS-Project Mandatory Yes Yes NO
Project management (ABAP development) SFDB Optional Yes Yes NO
Workflow management SAP Solution Manager Mandatory Yes Yes NO
Requirement management (BluePrinting) SAP Solution Manager Mandatory Yes Yes NO
Document management SharePoint/SAP Solution Manager Mandatory Yes Yes NO
Testing HP ALM Optional Yes Yes NO
Security Management AppScan Mandatory Yes No NO

Atos Global Delivery Platform Page 8 of 9

Atos for Internal use 486892201.xlsx - Template History Status: Approved

Template History
Version Description Change Date Author(s)
3-1 Initial Version 10-Dec-12 Luc Quadflieg
3-2a CMD1142: Align several tailoring documents to the CQDR capabilities. 18-Jun-13 Luc Quadflieg
4-0 T25528: Updated Links of all documents 17-Apr-14 Sanjay Saha
5-0 S68900: Integration GP2M and GDP. 01-Jun-15 Luc Quadflieg
5-0 T65863: M1: Improvement in GDP4SAP Tailorings 01-Jun-15 Luc Quadflieg
5-1 T71727: Restructure PMP annexure 23-Oct-15 Alvaro Perez
5-1 - Updated Security Information Classification to "Atos for Internal Use" 02-Nov-15 Alvaro Perez
- Removed references to Artemis/A7
- Replaced references to ODP with PMP
5-1 T85663: M1 - Security requirements from customer -> Tailoring parameter to be included in all 03-11-2015 Luc Quadflieg
Tailoring templates
Corrected all links in Selected Process sheet 07-01-2016 Sarika Saxena
5-2 T107774: add link from the tool selection page to the SSC information 6/28/2016 Luc Quadflieg
T131728-Update Missing S3, S5 documents in tailorings for SAP -
5-4a 18-Sep-17 Samir Ali
udpated Estimation guide - GDP_SAP_SCG_010_GDP4SAP_Upgrade_Unicode.xlsx
T136019-SAP- Update Links in SAP Tailoring templates. Removed link for
5-5 GDP_S2_CHK_200_Quality_Gates_SAP_asap.xlsx and also removed 30-Oct-17 Samir Ali
GDP_M1_TPL_010_Contract_Clean_Order.doc
KI 1-0 Transforming GDP to KI 19-Jan-18 Samir Ali
KI 3-0 T144690M1: Tailoring Document to include AppScan, S3,S5,CAST as mandatory 08-Jun-18 Jaya Nair
KI 4-0 T140688: KI transformation changes 11/29/2018 Global B&PS Automation Team

Atos Global Delivery Platform Page 9 of 9